Ulkouima-allas avoinna 6.00–18.00, ilmaisia cabañoita, aurinkovarjoja
Tarkista saatavuus

Arvostelut: Trademark Hotel

4 out of 5
Trademark Hotel
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 118 kautta 199 arvostelua" "
Arvosana 8 - Hyvä. 58 kautta 199 arvostelua" "
Arvosana 6 - OK. 12 kautta 199 arvostelua" "
Arvosana 4 - Huono. 6 kautta 199 arvostelua" "
Arvosana 2 - Hirveä. 5 kautta 199 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Mariana

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For years I have visited Nairobi on business and I have to say this is probably the best hotel in the city. I spent one week here and I did not want to leave. Facilities are modern, clean and comfortable, food is absolutely delicious but most importantly, every single member of the staff is there to help, to greet you with a smile and to make your day better. A true example of Kenyan hospitality. From the moment you are picked up at the airport, to the moment you are dropped off again, there is always someone ready to help. I will come back.
Yöpyi 5 yötä huhtikuussa 2024
Peter vastasi 29.4.2024
Dear MarianaMany thanks for choosing Trademark as your preferred Hotel and for taking your precious time to share such a wonderful review.We are thrilled to learn that you enjoyed your stay with us, providing a clean and comfortable environment for our guests is our top priority and we are happy to read that you found our accommodation, food and shuttle services to your satisfaction.We take pride in our friendly and attentive staff. We appreciate your kind words about them and rest assure shall be shared with them.We look forward to hosting you again in the near future

10/10 Loistava

Daruosh

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great experience
Yöpyi 8 yötä huhtikuussa 2024
Peter vastasi 21.4.2024
Dear DaruoshWe appreciate that you took your precious time to share your review.We are delighted to learn that you had a great experience with us.We look forward to hosting you again in the very near future for another memorable experience.

8/10 Hyvä

Mussie Delelegn

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.
Yöpyi 3 yötä huhtikuussa 2024
Peter vastasi 16.4.2024
Dear MussieThank you for choosing Trademark Hotel and for sharing your review.We are delighted to have hosted you and are glad that you enjoyed your stay with us. We look forward to hosting you again in the near future.

10/10 Loistava

Jonathan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel slots around the area and friendly staff highly recommend
Yöpyi 1 yön huhtikuussa 2024
Peter vastasi 11.4.2024
Dear JonathanWe appreciate that you chose Trademark Hotel to host you and for taking your time to share your wonderful feedback.We are delighted that you enjoyed your stay, the proximity of the Hotel and the hospitality of our staff.We look forward to your next visit

10/10 Loistava

Robert, Kendrick

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The breakfast buffet is outstanding and the staff is very professional. The location adjoining the Village Market provides great dining options and a safe place to kill time. The only downside of this hotel is location to other areas of Nairobi can be difficult with heavy traffic. For me, it’s a perfect place and location for what I am doing.
Yöpyi 3 yötä maaliskuussa 2024
Peter vastasi 4.4.2024
Dear RobertThank you for choosing Trademark and for sharing such a wonderful review.We are delighted that you enjoyed our culinary offerings, our professional staff and the proximity to the Village Market mall.We look forward to hosting you again in the very near future.

10/10 Loistava

Saru

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property located within proximity of all amenities
Yöpyi 4 yötä maaliskuussa 2024
Peter vastasi 3.4.2024
Dear SaruMany thanks for choosing us to host you and for sharing your review.Our proximity to Village market mall is quite unique and one can get whatever they require very easily.We look forward to hosting you again very soon

10/10 Loistava

Kara

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Safe
Yöpyi 2 yötä maaliskuussa 2024
Peter vastasi 23.3.2024
Dear KaraThank you for choosing Trademark and for taking time to highly rate us.We are glad to have noted that you felt safe.We look forward to hosting you again in the near future for another memorable experience.

8/10 Hyvä

Christine, Washington

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient and perfectly nice hotel in Gigiri.
Yöpyi 4 yötä maaliskuussa 2024
Peter vastasi 12.3.2024
Dear ChristineMany thanks for choosing Trademark and for reviewing us.We look forward to hosting you again.

6/10 OK

Daniel

Matkusti ryhmän kanssa
Great location for shopping and eating. Roof top pool is great, rooms are average, so quality for what you pay is below average!!
Yöpyi 1 yön maaliskuussa 2024
Peter vastasi 7.3.2024
Dear DanielMany thanks for choosing Trademark and for taking your time to share your feedback and sentiments.We look forward to hosting you again

8/10 Hyvä

Giulio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Vicina alle Nazioni Unite e all'interno di un moderno centro commerciale
Yöpyi 2 yötä maaliskuussa 2024
Peter vastasi 7.3.2024
Dear GiulioMany thanks for choosing Trademark and for taking your time to share your feedback.Our location is quite convenient for shopping and close to UN offices.We look forward to hosting you again

10/10 Loistava

Karen, Geneva

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent location, good food, professional and friendly staff. Highly recommend.
Yöpyi 2 yötä maaliskuussa 2024
Peter vastasi 4.3.2024
Dear KarenMany thanks for choosing Trademark to host you and for taking your time to review us.We are delighted to learn that you enjoyed your stay and look forward to hosting you again very soon.

10/10 Loistava

Tram

Yöpyi 1 yön helmikuussa 2024
Peter vastasi 24.3.2024
Dear TramMany thanks for choosing Trademark and for taking your time to rate us.We look forward to hosting you again soon.

10/10 Loistava

MICHAEL

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to everything that we like
Yöpyi 24 yötä helmikuussa 2024
Peter vastasi 27.2.2024
Dear MichaelMany thanks for sharing you review and for choosing Trademark Hotel.We are thrilled to learn that your experience was close to everything that you love.We look forward to hosting you again very soon for another memorable experience.

8/10 Hyvä

Richard

Yöpyi 1 yön helmikuussa 2024
Peter vastasi 27.2.2024
Dear RichardWe are delighted that you chose Trademark. We appreciate that you took your time to share your feedback about your recent stay.We look forward to hosting you again soon.

4/10 Huono

Steven, Hamden

Matkusti kumppanin kanssa
Hyvää: Siisteys
Although I was said to have VIP status, there was nothing afforded to me, not even an upgraded room. I was also supposed to receive a $10 room voucher which I never receive even after asking for it. Also for an additional stay, it cost me $22 more booking directly with the hotel. Sad
Yöpyi 2 yötä helmikuussa 2024
Peter vastasi 18.2.2024
Dear StevenMany thanks for choosing to stay with us and for taking your precious time to share your candid feedback.We regret that the Hotel was running on high occupancy where all the suites were unavailable.We failed to offer the USD10 room voucher.We shall offer a complimentary service during your next visit.

8/10 Hyvä

Yuzuru

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä tammikuussa 2024
Peter vastasi 14.2.2024
Dear YuzuruMany thanks for choosing to stay with us and for taking time to share your feedback.We look forward to hosting you again in the very near future

10/10 Loistava

Roy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Peter vastasi 24.3.2024
Dear RoyMany thanks for choosing Trademark and for taking your time to rate us.We look forward to hosting you again soon.

10/10 Loistava

Linda

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at the hotel were welcoming and very helpful to this jet-lagged traveler. The room was spacious and the location perfect for an easy transition to a new country. All the things that I had forgotten to bring were just steps away in the Village Market shopping mall.
Yöpyi 2 yötä helmikuussa 2024
Peter vastasi 9.2.2024
Dear LindaMany thanks for choosing to stay with us and for taking your precious time to share your feedback.We are glad that you enjoyed our proximity to the mall and that our staff made your stay memorable.We look forward to hosting you again in the very near future

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Det finns förbättring potential..
Badrumsprodukterna är lång från ok. Superdålig kvalitet pump behållare. Använder bara eget. Lotionen var härsken… Gillar att hotellet ligger i en Mal Village Marker. och nära till flera bra restauranger.. hyfsad shopping . Lite för dyrt för sin standard. Dyr medelmåttig frukost. Hotellet var bättre för några år sedan.
Yöpyi 2 yötä tammikuussa 2024
Peter vastasi 1.2.2024
Dear RichardMany thanks for choosing to stay with us and for taking your precious time to share your feedback.We shall review and see how best to make an improvement on the points that you have raised.We are also glad to note that you enjoyed visiting Village Market mall which is next to the hotel and offers a variety of services.We look forward to hosting you again in the near future

10/10 Loistava

Paul

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Really enjoyed my working stay at the hotel. Really friendly helpful staff, breakfast and evening meal was ideal and there was a brilliant gym within the complex. Comfortable clean hotel room. I would highly recommend it.
Yöpyi 3 yötä tammikuussa 2024
Peter vastasi 15.1.2024
Dear PaulThank you for sharing your review.We are delighted to hear that you found the hotel comfortable and the service excellent. Trademark Hotel team always strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. We appreciate the recommendation and look forward to hosting you again in the very near future.

10/10 Loistava

CHARIKLEIA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked everything
Yöpyi 9 yötä joulukuussa 2023
Peter vastasi 15.1.2024
Dear CharikleiaMany thanks for choosing to stay with us and for taking time to share your review.We are thrilled to learn that you enjoyed and liked everything.We look forward to hosting you again very soon.

8/10 Hyvä

Amina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

Matt

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Love the Trademark
I always love staying at this hotel. It’s very modern, clean, and connected to the Village Market Mall with dozens of eateries and shops. The staff are friendly and helpful, and on my most recent visit I used the airport shuttle which was great.
Yöpyi 3 yötä syyskuussa 2023
Peter vastasi 27.9.2023
Dear MattThank you for choosing to stay with us and for taking your precious time to share your feedback on your experience.We endeavor to offer exceptional service.We look forward to hosting you again in the near future

10/10 Loistava

Simardeep

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a great Marriott property attached to a very well maintained shopping mall with tons of dining options. We were told nairobi is otherwise unsafe for tourists so it was great to have the option of the mall next door to help stretch our legs after the long flight. Staff was all great and rooms clean and modern!
Yöpyi 1 yön elokuussa 2023
Peter Njenga vastasi 4.9.2023
Dear SimardeepThank you for sharing your review about your stay experience with usWe were delighted to host you.Our location within the Village Market is pretty special.Everything you want and need is right at our doorstep.We are glad that you had a great experience at the mall.We look forward to hosting you again.

10/10 Loistava

Steven

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
As per usual, there is excellent staff and very good service, and I definitely will go back there again.
Yöpyi 3 yötä elokuussa 2023
Peter Njenga vastasi 31.8.2023
Dear StevenMany thanks for taking your valued time to rate us and for the kind review.We are looking forward to hosting you again very soon.

10/10 Loistava

Maria

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great option in the area! Everyone is so kind and welcoming. There is a wonderful restaurant and bar in the hotel as well as a gorgeous rooftop pool.
Yöpyi 1 yön elokuussa 2023
Peter Njenga vastasi 28.8.2023
Dear MariaMany thanks for choosing to stay with us and for taking your valued time to rate us.We appreciate and look forward to hosting you again in the near future.

8/10 Hyvä

Richard

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023
Peter Njenga vastasi 24.8.2023
Many thanks Richard for choosing to stay with us and for sharing your feedback.We look forward to hosting you again soon

10/10 Loistava

Kinyanjui, Narobi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property was placed within the Village Market mall, which made it very convenient to shop and find dining options.
Yöpyi 1 yön heinäkuussa 2023
Peter Njenga vastasi 24.7.2023
Dear KinyanjuiThank you for sharing your review on your stay experience with us and we were delighted to host you at Trademark Hotel. Our location within the Village Market is pretty special. Everything you want and need is right at our doorstep.We are glad that you had a great experience at the mall.We look forward to hosting you again soon

10/10 Loistava

Jean

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very convenient and close to mall
Yöpyi 4 yötä heinäkuussa 2023
Peter Njenga vastasi 17.7.2023
Dear Jean Many thanks for choosing to stay with us and for taking time to share your feedback Our location within the Village Market is pretty special! Everything you want and need is right at our doorstep!We are glad that you had a great experience at the Village Market.

8/10 Hyvä

Dawit

Yöpyi 1 yön kesäkuussa 2023
Peter Njenga vastasi 24.8.2023
Many thanks Dawit for choosing to stay with us and for sharing your feedback.We look forward to hosting you again soon

4/10 Huono

christian peter

Yöpyi 9 yötä heinäkuussa 2023
Peter Njenga vastasi 17.7.2023
Dear Christian PeterThank you for choosing to stay with us and for taking time to rate us.We shall review and put measures in place to keep improving our services.

8/10 Hyvä

Carla

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location
Yöpyi 4 yötä heinäkuussa 2023
Peter Njenga vastasi 11.7.2023
Dear CarlaMany thanks for choosing to stay with us and for taking time to share your feedback.We are glad to note that you enjoyed our location which is strategically positioned for different activities and needs.We look forward to hosting you again very soon.

8/10 Hyvä

Leopoldo Uy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I was given a room towards the noisy mall which was not really expected. Apart from this the hotel is spot on with regards to location. During checkout I forgot my credit card holder at the counter. The lady who attended my checkout was very service minded and called me immediately. Many thanks for calling me lady, sorry I forgot your good name. Keep up the good work. Asante sana.
Yöpyi 3 yötä kesäkuussa 2023
Peter Njenga vastasi 5.7.2023
Dear LeopoldoMany thanks for choosing to stay with us and for sharing your feedback.We have taken note on the room preference and the staff commendation which we share share with the team.We look forward to hosting you in the near future

8/10 Hyvä

Gregory

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I thoroughly enjoyed the breakfast buffet and friendliness of staff. However, the rooms were very bare without decorations and ambiance.
Yöpyi 5 yötä kesäkuussa 2023
Peter Njenga vastasi 3.7.2023
Dear GregoryMany thanks for choosing to stay with us and for taking your precious time to share your feedback.We have taken noted your suggestion and shall take it into consideration.We look forward to hosting you again very soon

10/10 Loistava

Nils, Homestead

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is located at one of the ends of Tribe Village Market, a beautiful mall area, with many shops and restaurants. One of few areas in Nairobi where you can walk even late at night safely. The hotel upgraded my room to one with an outdoor terrace: very enjoyable. Service was at all times excellent. Very near the UN regional centre. Highly recommended.
Yöpyi 3 yötä kesäkuussa 2023
Ken M vastasi 14.6.2023
Many thanks Nils for your candid feedback. We appreciate it and assure you that this will be shared with the entire team. Hoping to welcome you back in the near future

8/10 Hyvä

Jeremy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Attached to Village Market Mall
Yöpyi 1 yön toukokuussa 2023
Ken M vastasi 26.5.2023
Thank you Jeremy, for your great feedback.We hope to welcome you in the future.Regards

10/10 Loistava

yannick

Yöpyi 3 yötä toukokuussa 2023
Ken M vastasi 17.5.2023
Many thanks Yannick for this raving rating.We hope to welcome you back in the near future.Regards

10/10 Loistava

Steven

Yöpyi 4 yötä huhtikuussa 2023
Ken M vastasi 5.5.2023
Hi Steven. Thank you for this raving feedback. Hoping to welcome you in future. Regards

10/10 Loistava

Jerry, Gulf Breeze

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean. Great food in the restaurant. Convenient location.
Yöpyi 2 yötä huhtikuussa 2023
Ken M vastasi 17.4.2023
Thank you Jerry for this 5* review.We are delighted and hope to welcome you back in the near future.Regards.

10/10 Loistava

Christopher

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a great stay! The hotel was very nice, and the staff were some of the most accommodating and friendly of any hotel I’ve stayed in. Highly recommend!!
Yöpyi 1 yön maaliskuussa 2023
Ken M vastasi 6.3.2023
Thank you Christopher for your 5/5 review. I will share it with the entire team.Looking forward to welcoming you back.

8/10 Hyvä

ishak

Yöpyi 1 yön helmikuussa 2023
Ken M vastasi 24.3.2023
Good day Ishak,Many thanks for your rating. We look forward to welcoming you back in future.

8/10 Hyvä

Ammar

Yöpyi 2 yötä helmikuussa 2023
Ken M vastasi 21.2.2023
Hi Ammar,Thank you for this 8/10 rating. I will share it with the entire team.Regards.

10/10 Loistava

Jeremy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely place and conveniently attached to a large mall. But the cost is quite high for what you get.
Yöpyi 1 yön helmikuussa 2023
Ken M vastasi 17.2.2023
Dear Jeremy,We are over the moon! Your feedback is fantastic and keeps us going.Looking forward to welcoming you back in future!

10/10 Loistava

Gina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
WOW! Trademark ROCKS! From the service, room down to the food. My husband and I don’t have one complaint. Great job. Keep up the wonderful work!
Yöpyi 1 yön helmikuussa 2023
Ken M vastasi 16.2.2023
Hello Gina,Many thanks for your outstanding review. We are delighted that we met your expectations and look forward to welcoming you.

10/10 Loistava

David

Yöpyi 1 yön helmikuussa 2023
Ken M vastasi 6.3.2023
Thank you David for the 5/5 review.We look forward to welcoming you back.

10/10 Loistava

Simon Peter

Ken M vastasi 12.3.2023
Hello Simon Peter,Thank you for the 5/5 review. Looking forward to seeing you again.

10/10 Loistava

Patrick

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Beautiful space for sleeping!!

10/10 Loistava

Loise

Yöpyi 3 yötä joulukuussa 2022
Ken M vastasi 12.3.2023
Hi Loise,Thank you for the 5/5 review.Hoping to welcoming you back soon.

4/10 Huono

David

Yöpyi 3 yötä marraskuussa 2022
Ken M vastasi 24.11.2022
Hi David,Thank you for taking your time to share this dismal rating. I wish you shared more details while you were at the hotel so we could work on areas of concern.Regards,

8/10 Hyvä

Gerry

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the driver Joe, he was a great member of staff. However, left some property at the hotel, contacted them to offer a reward/post it back to me but no word since initial contact.
Yöpyi 5 yötä lokakuussa 2022
Ken M vastasi 27.10.2022
Dear Gerry,Thank you for your review and feedback.Looking forward to hosting you again.Thank you