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Arvostelut: Zarita Boutique Hotel

3.5 out of 5
Zarita Boutique Hotel
St Timothy Rd, Syokimau, Eastern

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 2 kautta 13 arvostelua" "
Arvosana 8 - Hyvä. 7 kautta 13 arvostelua" "
Arvosana 6 - OK. 2 kautta 13 arvostelua" "
Arvosana 4 - Huono. 2 kautta 13 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 13 arvostelua" "

8,2/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,2/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was Good
Yöpyi 1 yön huhtikuussa 2024
Mitchelle vastasi 4.4.2024
Thank you for your compliment. We are looking forward to hosting you again

10/10 Loistava

prince

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place to be
Yöpyi 2 yötä helmikuussa 2024
Mitchelle vastasi 27.2.2024
Wonderful. Thank you for choosing to stay with us

8/10 Hyvä

Shirley

Hyvää: Siisteys ja henkilökunta ja palvelu
The Hotel was doing renovations so the outside area was not accessible but there was a seating area in the main building with TV and dining upon request was available. The staff were very helpful and my original booking was upgraded to a larger room-nice! I would definitely rebook at this location.
Yöpyi 4 yötä marraskuussa 2023
Denis vastasi 6.12.2023
Thank you very much, we apriciate, you are highly welcomed again next time.

10/10 Loistava

Adeyinka, Beaumont

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff were very nice and caring. Judith and Moreen took care of us. They also helped us call for Taxi, which was safe to take us to the airport. They facilitated and cooked nice dinner and breakfast for us.
Yöpyi 1 yön toukokuussa 2023
Judy vastasi 13.7.2023
You are welcome.we appreciate your comments.Your comments make us stronger and help us improve on services .Always at your services.

8/10 Hyvä

Stanley

Yöpyi 1 yön toukokuussa 2023
Judy vastasi 13.7.2023
You are welcome.We appreciate your comments.It makes us stronger and help us improve on services.Always at your service.

4/10 Huono

Cornelius, Waldorf

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The night I arrived at the Zarita Boutique Hotel I was presented with a subpar room and not the Executive room which I had reserved. It had been a very long travel day. The manager tried to insist that this was the room in which i reserved. Since it was after 11:30pm the manager (Jeff) promised sort things out and to just stay in the room for the night. This was the class Bait and Switch tactic. The following morning the manager was no longer insisting that I had the correct room. Needless to say I was disappointed. Now I’m told that the Executive room was occupied by someone else however the person was out of the country and I could stay in the room. This was totally unprofessional. When I asked for a cancellation I was informed by the manager that it was to late to cancel nor get a refund. I was told I would be charged for duration of my 12 night stay. I moved my luggage and personal items into the Executive Room however I was not allowed use of the closets, drawers etc because the room in which I had reserved and paid for in full via Expedia was occupied!!!.. this was only the beginning of overwhelming challenges at the Zarita Boutique Hotel. No screens in the windows, no air conditioning, initially the toilet did NOT flush. To take a shower only Cold water was on unless you ran Outside the bathroom hit a switch which activated the hot water heater however by the you got back in the shower the was EXTREMELY HOT which required you to go back to turn the switch off.
Yöpyi 12 yötä maaliskuussa 2023

8/10 Hyvä

Cosmas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was good
Yöpyi 1 yön toukokuussa 2021
Hani vastasi 11.6.2021
Thank you.We look forward to hosting you again. Regards

8/10 Hyvä

Amanda L.

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Service was friendly. More like a hostel set up and rooms are extremely small. Great for just a quick rest before flying out. They do no have an airport shuttle assisted in amenities. They call a taxi that will cost you $10.
Yöpyi 1 yön huhtikuussa 2021
mary vastasi 27.4.2021
Thank you Amanda for staying with us and for your comments .please note that our rooms are of different sizes.welcome back next time are we shall be glad to show you all the rooms and you can pick one of your choice.

6/10 OK

Tarkistettu asiakas

Yöpyi 1 yön helmikuussa 2021
Sally vastasi 30.3.2021
Thank you we appreciate your feedback,we are sorry for the delayed respond our expedia system was down and it took time fix the hitch.Stay safe. Front desk.

8/10 Hyvä

Damaris

Yöpyi 1 yön joulukuussa 2020
Sally vastasi 17.1.2021
Hi,we have noted that. Regards

4/10 Huono

Hans

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
We had bad luck
Extremely difficult to find, but when you are finally here, the staff is friendly and helpful. If you are lucky, the place offers fantastic value, as it's reasonably comfortable for around 25 USD per night. Unfortunately for us, the price attracts scums, and we were quite annoyed by a drunk Russian guy. It should also be noted that the walls are extremely thin, so if you are unlucky and have bad neighbors, you wont get much sleep. Lastly, the mosquito net over our bed was full of holes, and did not cover all sides. Worst of all: it was raining during the night, and there was apparently a hole in the roof, so by around 03:00 water started dripping down into our bed, completely soaking it. Staff offered no compensation.
Yöpyi 1 yön maaliskuussa 2020
Nzinzi vastasi 11.3.2020
Hi Hans.Its unfortunate that you had that experience at our place.We are sorry for the leaking roof and misbehaviour of some of our customers.We have fixed the room and put into place measures to ensure other guests don't distract others. Regards. Sally Customer Relations.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Ok for en enkelt nat
Sengen var god, men det var et stort minus at der ikke var noget varmt vand. Receptionisten sagde at det var pga. vejret. Morgenmaden var meget simpel og der var en del forvirring omkring den og om den var inkluderet. Vi fik det dog løst.
Yöpyi 1 yön helmikuussa 2020
zinzi vastasi 13.3.2020
Greetings to our esteemed customer at zarita we value your feedback.Kindly accept our apologies for what happened.We are sorry that it had to happen. However we would like to inform you that your feed back was effective and now we have fixed the room and done some renovation. Regards

8/10 Hyvä

david, Santa Monica, CA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Turned out the property was located in a quiet residential neighborhood. Close to airport. Do not take the linkage road, as google suggests, too muddy, as my poor uber found out. Property is quiet and staff like Robin and Mary are very nice. Bed was very comfortable. TV had issues. Locals are friendly and nice. Had a fun motorcycle taxi ride to Gateway Mall, best shave and pedicure ever! By Esther at salon on corner near the bar. People at bar are friendly too. Neat sign near main road "celebrating colours of Kenya" is great for a photo.
Yöpyi 1 yön kesäkuussa 2019