Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 550 kautta 1000 arvostelua" "
10–Loistava
550
Arvosana 8 - Hyvä. 350 kautta 1000 arvostelua" "
8–Hyvä
350
Arvosana 6 - OK. 67 kautta 1000 arvostelua" "
6–OK
67
Arvosana 4 - Huono. 24 kautta 1000 arvostelua" "
4–Huono
24
Arvosana 2 - Hirveä. 9 kautta 1000 arvostelua" "
2–Hirveä
9
9,2/10
Siisteys
9,0/10
Henkilökunta ja palvelu
8,6/10
Palvelut/mukavuudet
8,8/10
Majoituspaikan kunto ja tilat
8,8/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
Tarkistettu asiakas
10.4.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä palvelu ja erinomainen sijainti
Siisti ja miellyttävä hotelli, jossa oli helppo yöpyä ennen lentoa. Palvelut lähellä ja lisäpisteitä maksuttomasta lentokenttäkuljetuksesta!
Tarkistettu asiakas
Yöpyi 1 yön huhtikuussa 2019
10/10 Loistava
Daniel
22.2.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti, hyvä hotelli lähellä juna-asemaa
Erittäin siisti ja hyvin varusteltu, mutta pieni huone. Amme, wifi, ilmastointi. Henkilökunta puhui englantia. Sijainti oikein hyvä Naritan keskustassa, muutama minuutti Keisei-juna-asemalta. Tasoon nähden edullinen.
Daniel
Yöpyi 2 yötä helmikuussa 2019
8/10 Hyvä
Teresa
23.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice that it is near the train n bus station.
I wish the hotel provided bus service from the airport.
Also, hotel should provide bus service to the airport after 10.40am. We had to leave the hotel early to avail of their last trip bus service at 10.40 am when our flt was still at 6pm. If they had a later service, we could have left our bags at the hotel n hopped the train for more sightseeing.
Teresa
Yöpyi 2 yötä toukokuussa 2024
Receptionist: Imafuku vastasi 24.5.2024
Thank you very much for staying at the Richmond Hotel Narita.We apologise for the inconvenience caused by the shuttle bus.We currently operate a one-way bus service to the airport only in the morning.The bus timetable is also available on the hotel website.We will take your feedback seriously and strive to make our hotel even better.We hope you will visit Richmond Hotel Narita again when you come to Narita.
4/10 Huono
Mark
Matkusti kumppanin kanssa
22.5.2024
Shuttle bus service is very poor.
When book there was no schedule info which is ably four services all day long.
10:40 am is last service which is too early since our departure was 5:05
Mark
Yöpyi 1 yön toukokuussa 2024
Reception: Yamaguchi vastasi 23.5.2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. We will discuss this issue with our team to provide our guests with a high-quality experience.
6/10 OK
Junho
21.5.2024
Junho
Yöpyi 1 yön toukokuussa 2024
Receptionist: Imafuku vastasi 24.5.2024
Thank you very much for staying at the Richmond Hotel Narita.We thank you for taking time out of your busy schedule to write your comments.We will continue to make every effort to be a hotel that is even more attentive to our guests.
8/10 Hyvä
TAKURO
Matkusti perheen kanssa
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Habitación reducida, instalaciones un poco deterioradas, accesible a pie desde la estación de tren. Aproximadamente a 20 minutos del aeropuerto
Oscar
Yöpyi 1 yön toukokuussa 2024
Reception: Takahashi vastasi 21.5.2024
Muchas gracias por hospedarse en Richmond Hotel Narita. Richmond Hotel Narita abrió sus puertas en 2009 y se sometió a algunas renovaciones en 2019, pero creemos que todavía faltan algunas áreas. Continuaremos esforzándonos en actualizar las instalaciones para garantizar la satisfacción del cliente. Además, nuestro hotel se encuentra a 5 minutos a pie de la estación y el autobús lanzadera entre el aeropuerto de Narita y el hotel solo circula en un sentido desde el hotel al aeropuerto. Todo nuestro personal espera su próxima visita.
10/10 Loistava
William
Matkusti kumppanin kanssa
17.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best staff, clean hotel, and even let us leave our luggage there for the day until our evening flight. Only issue was the laundry machines didn’t do a great job drying the clothing, besides that everything was amazing.
William
Yöpyi 1 yön toukokuussa 2024
Reception: Takahashi vastasi 21.5.2024
Thank you very much for staying at Richmond Hotel Narita. We are very happy to receive your compliments about our staff. We also apologize for the inconvenience caused by the drying function of the washing machine not working properly. Your feedback motivates us to continue providing great service. Thank you very much for your warm evaluation. We hope that you will visit us again soon.
8/10 Hyvä
Simon
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front desk staff was helpful and the hotel is very close to train station, easy to get to Narita airport!
Simon
フロント:田村 vastasi 12.5.2024
Thank you for choosing Richmond Hotel Narita.We hope you had a relaxing stay with us.Thank you very much for your compliments to our front desk staff. All of us at Richmond Hotel Narita are very pleased to hear that.As you mentioned, it is only a 10-minute train ride from our hotel to Narita Airport, but we also offer a free shuttle bus service from our hotel to Narita Airport every day.The shuttle bus runs every hour starting at 6:40 AM. There are only five shuttle buses in the morning, so we can accommodate your convenience. Please let us know if there is a time that is convenient for you. Please use the shuttle bus when it is convenient for you. Please use the shuttle bus at your convenience.Finally, thank you very much for taking time out of your precious time to give us such a positive feedback.We sincerely look forward to welcoming you again.
8/10 Hyvä
TAKURO
Matkusti perheen kanssa
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Comfortable hotel. A little dated but under going renovations so it will be much better soon.
Tjiun Wei
Yöpyi 1 yön toukokuussa 2024
Reception: Kogo vastasi 3.5.2024
Dear guest,Thank you for your review.We feel glad to hear that you are satisfied with our hotel.We hope that you visit Richmond Hotel Narita again someday.Sincerely,
10/10 Loistava
Daniel
Matkusti kumppanin kanssa
2.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice and clean good location
Daniel
Yöpyi 1 yön toukokuussa 2024
Reception: Sora vastasi 3.5.2024
Thank you for staying at the Richmond Hotel Narita.We are very happy to hear that you had a relaxing stay with us.We will continue to make every effort to meet your expectations and requests.Thank you very much for taking time out of your busy schedule to give us your valuable feedback.We look forward to serving you again.
10/10 Loistava
Daniel
27.4.2024
Daniel
Yöpyi 2 yötä maaliskuussa 2024
K. Ogasawara vastasi 18.5.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Loistava
Daniel
Matkusti perheen kanssa
27.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel for layover
Clean and nice staff 😊
Daniel
Yöpyi 1 yön maaliskuussa 2024
Receptionist : Sora vastasi 27.4.2024
Thank you very much for staying at Richmond Hotel Narita from among many hotels.We are glad to hear that you had a relaxing stay with us.Thank you again for your kind words of praise.We will continue to make every effort to meet your expectations and requests.Thank you very much for taking time out of your busy schedule to write this review.We look forward to serving you again.
10/10 Loistava
Michael, Aldinga Beach
23.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and friendly stay, will stay here again.
Michael
Yöpyi 1 yön huhtikuussa 2024
Reception: Yamaguchi vastasi 26.4.2024
Thank you for taking the time to share this positive rating. Your satisfaction is our top priority, and we're grateful for your feedback. Looking forward to serving you even better next time.
8/10 Hyvä
Kenneth
22.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Kenneth
Yöpyi 1 yön huhtikuussa 2024
Reception: Yamaguchi vastasi 26.4.2024
Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future.
10/10 Loistava
Dakota, Phoenix
20.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice room and quick stay between train arrival and airport departure. Walkable from Narita station, super easy to find.
Dakota
Yöpyi 1 yön huhtikuussa 2024
Reception: Yamaguchi vastasi 20.4.2024
Thank you so much for your exceptional rating. We're thrilled to hear that you enjoyed your stay with us.We are indeed looking forward to your next visit.
6/10 OK
Joel, chula vista
18.4.2024
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Sheets were stained, and the room was dusty.
Joel
Yöpyi 1 yön huhtikuussa 2024
Reception: Yamaguchi vastasi 20.4.2024
Thank you for your feedback. We’re very sorry to hear about your recent experience.We share your feedback with our team and we'll make sure it doesn't happen again.We hope you give us another chance soon, so we can share a more positive experience.
8/10 Hyvä
Kenji
Liikematkailija
18.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property was close to subway & naritasan
Caroline
Yöpyi 1 yön huhtikuussa 2024
Reception Yamaguchi vastasi 18.4.2024
Thank you for taking the time to share this positive rating. We will share this with the rest of the team to let them know to keep up the amazing work.
10/10 Loistava
Kanchana
Matkusti perheen kanssa
16.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating out of five.All of us at Richmond Hotel Narita are very happy to hear that you enjoyed your stay with us.We will do our best to provide you with even better service.We look forward to serving you again.
8/10 Hyvä
Conic
Matkusti kumppanin kanssa
11.4.2024
For a hotel that size, i would ask for a lil more in cleanliness. The bathroom has a slight smell of sweat. Can replace the cloth slippers with thicker slippers
Conic
Yöpyi 1 yön huhtikuussa 2024
Reception Yamaguchi vastasi 18.4.2024
Thank you for bringing these concerns to our attention. We are sorry that our room cleaning did not meet your expectation. Your experience is important to use, and we hope to make this right. We will continue to make effort to provide the most comfortable experience possible.
10/10 Loistava
Violanda, Staten Island
9.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location
Violanda
Yöpyi 3 yötä huhtikuussa 2024
Reception: Imafuku vastasi 9.4.2024
Thank you very much for staying at Richmond Hotel Narita.We hope you had a relaxing stay with us.As you mentioned, our hotel is located a 5-minute walk from Keisei Narita Station, and there are convenience stores, supermarkets, pharmacies, etc. in the vicinity, which is well received by our guests.We would be more than happy to be a part of your wonderful travel memories.We will continue to strive for better service to our guests.Thank you very much for your kind contribution today.
10/10 Loistava
Analyn, Irvine
Matkusti perheen kanssa
7.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Small room but otherwise great hotel to stay in.
Analyn
Yöpyi 1 yön maaliskuussa 2024
Reception: Imafuku vastasi 9.4.2024
We extend our heartfelt thanks for your review and the fantastic 5-star rating. We are absolutely delighted to hear that you thoroughly enjoyed your stay with us.Your kind words serve as a great encouragement to our staff, and we are committed to maintaining and exceeding these high standards for all of our guests.We can't wait to have the pleasure of welcoming you back on your next visit. If you have any special requests or needs, please do not hesitate to contact us. We eagerly await the opportunity to host you again.Thank you for taking the time to share your feedback.Warm regards,
10/10 Loistava
Francisco
29.3.2024
Francisco
Yöpyi 2 yötä maaliskuussa 2024
Reception: Yamaguchi vastasi 1.4.2024
Thank you so much for your 5-star ratings. We will share this with the rest of the team to let them know to keep up the amazing work. We look forward to hosting you again soon.
10/10 Loistava
Sam
22.3.2024
Great
Sam
Yöpyi 1 yön maaliskuussa 2024
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.We will continue to strive for your satisfaction in the future.We look forward to serving you again.
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed here the night before flying. Good dining option in the hotel or a number of restaurants near by.
Comfortable room and shuttle bus to the airport.
Jessica
Yöpyi 1 yön maaliskuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,Thank you for your detailed and heartful review.We feel proud of getting 4 ratings out of 5.Every member of our staff will try hard tomake this place more comfortable and friendly to customers.We are here anytime in Narita to welcome you.
8/10 Hyvä
Kelly
Matkusti perheen kanssa
8.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very conveniently located closed by the train station. We stayed one night as we had an early flight to Seoul int the morning and had to be in the airport around 6:15am
Kelly
Yöpyi 1 yön maaliskuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,Thank you for your stay at Richmond Hotel Narita.As you mentioned in your review, our hotel is located at a convenient place near Narita station and the airport.We try hard to meet customers' satisfaction now and from now on.In the next time you visit Narita and Japan, we will be here for you.
10/10 Loistava
Emiko
6.3.2024
Hyvää: Palvelut/mukavuudet
Close to the station. Nice clean rooms and bathrooms.
Emiko
Yöpyi 1 yön maaliskuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,Thank you so much for your 5-star ratings. We will share this with the rest of the team to let them know to keep up the amazing work.We hope to have you back with us soon.
10/10 Loistava
David
Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
6.3.2024
Perfect location super hotel as a amazing the customer service very helpful the room and bathroom extremely clean i personally highly recommend performing
David
Yöpyi 2 yötä maaliskuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,We appreciate your choice to stay with us.Your feedback is important to us. We'll use your feedback to make improvements to our services to make your next stay even better.Our hotel is located 5 minutes walk away from the train station. The train goes to Narita Airport station directly which is the fastest way to get to the airport.Again, thank you for taking your time to share this rating.We hope to welcoming you back for a plesure experience.
10/10 Loistava
Tomu
28.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient and clean hotel. Friendly staff. In particular Yanagita san in the front desk is very friendly, professional, and super helpful. See you again soon.
Tomu
Yöpyi 2 yötä helmikuussa 2024
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.Thank you also for your compliments to our staff. All of us at the hotel are very pleased to read them.We will continue to make every effort to provide better service in the future.We look forward to seeing you again soon.
10/10 Loistava
Melchora
28.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Melchora
Yöpyi 1 yön helmikuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,Thank you for staying at Richmond Hotel Narita.We are honoured to get 5 stars out of 5.We are looking forward to seeing you again someday.
10/10 Loistava
Bruce
27.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bruce
Yöpyi 1 yön helmikuussa 2024
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.We are very happy that you were satisfied with our service.We will do our best to provide you with even better service.We look forward to serving you again.
10/10 Loistava
Hing Kuen
Liikematkailija, Matkusti kumppanin kanssa
24.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice location,
Good facilities,
Also, feel comfortable
Hing Kuen
Yöpyi 1 yön helmikuussa 2024
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.We are very happy that you were satisfied with our service.We will do our best to provide you with even better service.We look forward to serving you again.
10/10 Loistava
Hin Ngai
Matkusti perheen kanssa
18.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good
Free shuttle to NRT
Hin Ngai
Yöpyi 1 yön helmikuussa 2024
Receptionist: A. Osaki vastasi 18.2.2024
Thank you for staying at Richmond Hotel Narita. We also happy to hear your voice. The shuttle buses to the Narita Airport is one of the our services, and it is very useful for everyone who u\will go to the Narita Airport. We are looking forward to see you again soon.Thank you.
10/10 Loistava
Seow Yee
17.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is just outside the train station.
Seow Yee
Yöpyi 3 yötä helmikuussa 2024
フロント 田中 vastasi 18.2.2024
Thank you for your rating of 5 out of 5.We are happy to hear that your stay with us was satisfactory.We have a free shuttle bus service from the hotel to Narita Airport, so please use it when you come back.We look forward to serving you again.
10/10 Loistava
Nick
13.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Incredible value
The level of service was incredible. The hotel staff was accommodating and the room was extraordinarily clean.
Nick
Yöpyi 1 yön tammikuussa 2024
リッチモンドホテル成田 フロント 田中 vastasi 14.2.2024
Thank you for the highest 10 rating.We are glad to hear that your stay with us was satisfactory.Thank you also for your compliments to our staff.We will continue to make every effort to satisfy our guests in the future. We look forward to welcoming you again.
10/10 Loistava
Christian
13.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Christian
Yöpyi 1 yön helmikuussa 2024
リッチモンドホテル成田 フロント 田中 vastasi 14.2.2024
Thank you for the highest 5 rating.We are glad to hear that your stay with us was satisfactory.We will continue to make every effort to satisfy our guests in the future. We look forward to welcoming you again.
8/10 Hyvä
wen-ling
Matkusti perheen kanssa
13.2.2024
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
wen-ling
Yöpyi 2 yötä helmikuussa 2024
Reception: Murayama vastasi 13.2.2024
Dear Wen-ling,We extend our heartfelt thanks for your review and the rating. We are absolutely delighted to hear that you thoroughly enjoyed your stay with us.Your kind words serve as a great encouragement to our staff, and we are committed to maintaining and exceeding these high standards for all of our guests.We can't wait to have the pleasure of welcoming you back on your next visit. If you have any special requests or needs, please do not hesitate to contact us. We eagerly await the opportunity to host you again.Thank you for taking the time to share your feedback.Warm regards,Richmond Hotel Narita
6/10 OK
Takako
11.2.2024
Hyvää: Siisteys
inconvenience
It was nice Hotel but there is no hotel bus service to air port I have to take bus or train to get airport
Takako
Yöpyi 2 yötä helmikuussa 2024
Receptionist S.Imafuku vastasi 14.2.2024
Thank you for your review.We apologize for any inconvenience caused regarding the shuttle bus.However, we are only available in the morning.We have a free shuttle bus service.The shuttle departs from the hotel at 6:40, 7:40, 8:40, 9:40, and 10:40 am and arrives at Terminal 2 20 minutes later and Terminal 1 30 minutes later.We apologize for the lack of information.We would be very grateful if you would visit Richmond Hotel Narita again when you come to Narita.
10/10 Loistava
lynn
11.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Money well spent
When flying out of Canada we spent 2.5 times the amount we spent on the hotel, for the equivalent room. Beyond that, our canadian room was beat up, outdated, the staff was standoffish and no one cared. Huge difference. Way to go Richmond Narita.
lynn
Yöpyi 1 yön helmikuussa 2024
Receptionist: A. Osaki vastasi 11.2.2024
Thank you for choosing Richmond Hotel Narita.All of us at Richmond Hotel Narita are very pleased that we were able to provide you with a pleasant stay.We are encouraged by your warm words and will continue to make further efforts in the future.If you are going to Narita Airport, please take advantage of our free shuttle bus service to Narita Airport, which is available only in the morning.We sincerely look forward to serving you again.
10/10 Loistava
Chanathit
Matkusti perheen kanssa
7.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Recommended
Chanathit
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.We are glad to hear that your stay with us was satisfactory.We look forward to welcoming you again.
8/10 Hyvä
HongTae
Matkusti perheen kanssa
7.2.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
HongTae
Yöpyi 1 yön helmikuussa 2024
Receptionist : Shion vastasi 8.2.2024
Thank you very much for choosing Richmond Hotel Narita from among many hotels.We are very happy to hear that you were satisfied with your stay.All of us at Richmond Hotel Narita will continue to strive to provide you with even better service, and we look forward to your continued patronage.
10/10 Loistava
Taylor
Matkusti kumppanin kanssa
5.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice staff and clean rooms!
Taylor
Yöpyi 1 yön helmikuussa 2024
Receptionist: Murayama vastasi 5.2.2024
Dear Taylor,We extend our heartfelt thanks for your review and the fantastic 5-star rating. We are absolutely delighted to hear that you thoroughly enjoyed your stay with us.Your kind words serve as a great encouragement to our staff, and we are committed to maintaining and exceeding these high standards for all of our guests.We can't wait to have the pleasure of welcoming you back on your next visit. If you have any special requests or needs, please do not hesitate to contact us. We eagerly await the opportunity to host you again.Thank you for taking the time to share your feedback.Warm regards,Richmond Hotel Narita
10/10 Loistava
JEAN LUC
4.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Séjour à Narita, Richmond hôtel !
Nous sommes déjà venus dans ce hôtel en 2019 avant la crise du Covid. Nous avons été satisfaits donc nous y sommes revenus ! Nous avons bénéficié d’un accueil particulièrement chaleureux et professionnel. Du chocolat nous a été offert en tant que clients gold. Quelle bonne surprise! Hôtel propre et bien entretenu. Chembre spacieuse bien insonorisée avec baignoire et purificateur d’air.
Le petit déjeuner est copieux et suffisant.
L’hôtel est bien situé proche des restaurants et du temple de Narita.
Le plus : il dispose d’un service de navette pour l’aéroport. Que demander plus !
JEAN LUC
Yöpyi 2 yötä tammikuussa 2024
Reception: Imafuku vastasi 4.2.2024
Nous vous remercions d'avoir choisi le Richmond Hotel Narita.Nous sommes ravis d'apprendre que vous séjournerez à nouveau chez nous en 2019.Nous serions plus qu'heureux de faire partie de votre merveilleux voyage.Nous continuerons à nous consacrer à faire de l'hôtel un lieu de séjour agréable pour chacun de nos clients.Nous vous remercions d'avoir pris le temps de rédiger un commentaire.
8/10 Hyvä
Jonathan
Matkusti ryhmän kanssa
31.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was my third stay and, once again, I thought the hotel provided exactly what I needed i.e. a clean, fresh, quiet room with a comfortable bed and a decent shower. The location is very convenient for access to central Narita.
Check in/out was fast, friendly and professional, as one would expect in Japan.
All the above at a very reasonable price.
I see no reason why I would use a different hotel on my next visit.
Jonathan
Yöpyi 1 yön tammikuussa 2024
Reception: Yamaguchi vastasi 31.1.2024
Thank you for choosing us and giving us a positive rating.This means a lot to us. We will share this with the rest of the team to let them know to keep up the amazing work.If there's anything we can do to ensure more enjoyable experience during your next visit, please don't hesitate to reach out. We look forward to welcoming you back for another exceptional stay.
6/10 OK
Unique
Matkusti kumppanin kanssa
28.1.2024
Hyvää: Palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The staff was very kind and helpful. The room itself was decently large. The issues I had were that the actual toilet seat didn’t fit the toilet properly (which threw off the bidet), the shower curtain didn’t cover the whole shower (I assume they lost a hoop and attached two parts of the curtain to one loop and it was very short so water was going out), and when I was putting my shoes on in the morning I noticed what honestly appeared to be a blood splatter on the side of the bed. It would’ve been a 5 star stay if everything worked properly and there was no stain.
Unique
Yöpyi 1 yön tammikuussa 2024
Reception: Yamaguchi vastasi 31.1.2024
Thank you for providing this important feedback. We regret that your experience did not meetyour expectations and have shared your feedback with our team. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.