Kahden hengen economy-huone (kaksi sänkyä), 2 yhden hengen sänkyä, tupakointi kielletty | Egyptinpuuvillaiset lakanat, ylelliset vuodevaatteet, untuvapeitot

Arvostelut: Richmond Hotel Narita

3.5 out of 5
Richmond Hotel Narita
970 Hanasaki-chou, Narita, Chiba-ken

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 550 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 350 kautta 1000 arvostelua" "
Arvosana 6 - OK. 67 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 24 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 1000 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä palvelu ja erinomainen sijainti
Siisti ja miellyttävä hotelli, jossa oli helppo yöpyä ennen lentoa. Palvelut lähellä ja lisäpisteitä maksuttomasta lentokenttäkuljetuksesta!
Yöpyi 1 yön huhtikuussa 2019

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti, hyvä hotelli lähellä juna-asemaa
Erittäin siisti ja hyvin varusteltu, mutta pieni huone. Amme, wifi, ilmastointi. Henkilökunta puhui englantia. Sijainti oikein hyvä Naritan keskustassa, muutama minuutti Keisei-juna-asemalta. Tasoon nähden edullinen.
Yöpyi 2 yötä helmikuussa 2019

8/10 Hyvä

Teresa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice that it is near the train n bus station. I wish the hotel provided bus service from the airport. Also, hotel should provide bus service to the airport after 10.40am. We had to leave the hotel early to avail of their last trip bus service at 10.40 am when our flt was still at 6pm. If they had a later service, we could have left our bags at the hotel n hopped the train for more sightseeing.
Yöpyi 2 yötä toukokuussa 2024
Receptionist: Imafuku vastasi 24.5.2024
Thank you very much for staying at the Richmond Hotel Narita.We apologise for the inconvenience caused by the shuttle bus.We currently operate a one-way bus service to the airport only in the morning.The bus timetable is also available on the hotel website.We will take your feedback seriously and strive to make our hotel even better.We hope you will visit Richmond Hotel Narita again when you come to Narita.

4/10 Huono

Mark

Matkusti kumppanin kanssa
Shuttle bus service is very poor. When book there was no schedule info which is ably four services all day long. 10:40 am is last service which is too early since our departure was 5:05
Yöpyi 1 yön toukokuussa 2024
Reception: Yamaguchi vastasi 23.5.2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. We will discuss this issue with our team to provide our guests with a high-quality experience.

6/10 OK

Junho

Yöpyi 1 yön toukokuussa 2024
Receptionist: Imafuku vastasi 24.5.2024
Thank you very much for staying at the Richmond Hotel Narita.We thank you for taking time out of your busy schedule to write your comments.We will continue to make every effort to be a hotel that is even more attentive to our guests.

8/10 Hyvä

TAKURO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
駅近、広い、きれい、安い
Yöpyi 1 yön toukokuussa 2024
フロント 高橋 vastasi 21.5.2024
この度はリッチモンドホテル成田にご宿泊いただき誠にありがとうございます。私どもホテルは京成成田駅から徒歩5分の箇所にございます。また、お客様にはこれまで以上により良いサービスを提供できるよう努めて参ります。またのご利用を、スタッフ一同お待ちしております。

8/10 Hyvä

Oscar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Habitación reducida, instalaciones un poco deterioradas, accesible a pie desde la estación de tren. Aproximadamente a 20 minutos del aeropuerto
Yöpyi 1 yön toukokuussa 2024
Reception: Takahashi vastasi 21.5.2024
Muchas gracias por hospedarse en Richmond Hotel Narita. Richmond Hotel Narita abrió sus puertas en 2009 y se sometió a algunas renovaciones en 2019, pero creemos que todavía faltan algunas áreas. Continuaremos esforzándonos en actualizar las instalaciones para garantizar la satisfacción del cliente. Además, nuestro hotel se encuentra a 5 minutos a pie de la estación y el autobús lanzadera entre el aeropuerto de Narita y el hotel solo circula en un sentido desde el hotel al aeropuerto. Todo nuestro personal espera su próxima visita.

10/10 Loistava

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best staff, clean hotel, and even let us leave our luggage there for the day until our evening flight. Only issue was the laundry machines didn’t do a great job drying the clothing, besides that everything was amazing.
Yöpyi 1 yön toukokuussa 2024
Reception: Takahashi vastasi 21.5.2024
Thank you very much for staying at Richmond Hotel Narita. We are very happy to receive your compliments about our staff. We also apologize for the inconvenience caused by the drying function of the washing machine not working properly. Your feedback motivates us to continue providing great service. Thank you very much for your warm evaluation. We hope that you will visit us again soon.

8/10 Hyvä

Simon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front desk staff was helpful and the hotel is very close to train station, easy to get to Narita airport!
フロント:田村 vastasi 12.5.2024
Thank you for choosing Richmond Hotel Narita.We hope you had a relaxing stay with us.Thank you very much for your compliments to our front desk staff. All of us at Richmond Hotel Narita are very pleased to hear that.As you mentioned, it is only a 10-minute train ride from our hotel to Narita Airport, but we also offer a free shuttle bus service from our hotel to Narita Airport every day.The shuttle bus runs every hour starting at 6:40 AM. There are only five shuttle buses in the morning, so we can accommodate your convenience. Please let us know if there is a time that is convenient for you. Please use the shuttle bus when it is convenient for you. Please use the shuttle bus at your convenience.Finally, thank you very much for taking time out of your precious time to give us such a positive feedback.We sincerely look forward to welcoming you again.

8/10 Hyvä

TAKURO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
期待以上でした。 アメニティは自分で選べるし、部屋はきれいで安い。 駅近くて便利です。
Yöpyi 2 yötä toukokuussa 2024
フロント:田村 vastasi 12.5.2024
この度は数あるホテルの中からご滞在中はお寛ぎいただけましたでしょうか。当ホテルのアメニティーでは、季節ごとのお茶をご用意しております。お客様にご好評いただいておりますので、またリッチモンドホテル成田にご宿泊の際はお楽しみくださいませ。また、お部屋の清潔さについてもご評価いただきありがとうございます。スタッフも大変嬉しい限りでございます。最後になりましたが、貴重なお時間を割いてのご評価、誠にありがとうございました。またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Hyvä

Tjiun Wei

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Comfortable hotel. A little dated but under going renovations so it will be much better soon.
Yöpyi 1 yön toukokuussa 2024
Reception: Kogo vastasi 3.5.2024
Dear guest,Thank you for your review.We feel glad to hear that you are satisfied with our hotel.We hope that you visit Richmond Hotel Narita again someday.Sincerely,

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice and clean good location
Yöpyi 1 yön toukokuussa 2024
Reception: Sora vastasi 3.5.2024
Thank you for staying at the Richmond Hotel Narita.We are very happy to hear that you had a relaxing stay with us.We will continue to make every effort to meet your expectations and requests.Thank you very much for taking time out of your busy schedule to give us your valuable feedback.We look forward to serving you again.

10/10 Loistava

Daniel

Yöpyi 2 yötä maaliskuussa 2024
K. Ogasawara vastasi 18.5.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Loistava

Daniel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel for layover Clean and nice staff 😊
Yöpyi 1 yön maaliskuussa 2024
Receptionist : Sora vastasi 27.4.2024
Thank you very much for staying at Richmond Hotel Narita from among many hotels.We are glad to hear that you had a relaxing stay with us.Thank you again for your kind words of praise.We will continue to make every effort to meet your expectations and requests.Thank you very much for taking time out of your busy schedule to write this review.We look forward to serving you again.

10/10 Loistava

Michael, Aldinga Beach

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and friendly stay, will stay here again.
Yöpyi 1 yön huhtikuussa 2024
Reception: Yamaguchi vastasi 26.4.2024
Thank you for taking the time to share this positive rating. Your satisfaction is our top priority, and we're grateful for your feedback. Looking forward to serving you even better next time.

8/10 Hyvä

Kenneth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Reception: Yamaguchi vastasi 26.4.2024
Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future.

10/10 Loistava

Dakota, Phoenix

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice room and quick stay between train arrival and airport departure. Walkable from Narita station, super easy to find.
Yöpyi 1 yön huhtikuussa 2024
Reception: Yamaguchi vastasi 20.4.2024
Thank you so much for your exceptional rating. We're thrilled to hear that you enjoyed your stay with us.We are indeed looking forward to your next visit.

6/10 OK

Joel, chula vista

Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Sheets were stained, and the room was dusty.
Yöpyi 1 yön huhtikuussa 2024
Reception: Yamaguchi vastasi 20.4.2024
Thank you for your feedback. We’re very sorry to hear about your recent experience.We share your feedback with our team and we'll make sure it doesn't happen again.We hope you give us another chance soon, so we can share a more positive experience.

8/10 Hyvä

Kenji

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
周りの施設よりも若干高いですが、金額相応の清潔感や部屋の広さもあり、サービスも悪くないので良かったです。
Yöpyi 1 yön huhtikuussa 2024
フロント 山口 vastasi 18.4.2024
数あるホテルの中からリッチモンドホテル成田をお選びいただき誠にありがとうございます。常に清潔で快適な空間をご提供できますよう、お客様のご意見を励みに日々精進して参ります。またお近くにお越しの際はぜひお立ち寄りくださいませ。お忙しい中ご投稿いただきありがとうございます。またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

10/10 Loistava

Caroline

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property was close to subway & naritasan
Yöpyi 1 yön huhtikuussa 2024
Reception Yamaguchi vastasi 18.4.2024
Thank you for taking the time to share this positive rating. We will share this with the rest of the team to let them know to keep up the amazing work.

10/10 Loistava

Kanchana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
สะอาด ห้องพักกว้าง มีอุปกรณ์อำนวยความสะดวกครบ อยู่ไม่ไกลจากสถานีรถไฟ เดินไปอิออนมอลล์กับวัดนาริตะซันได้สบายๆ
Yöpyi 1 yön huhtikuussa 2024
Reception Yamaguchi vastasi 18.4.2024
ขอขอบคณทเลอกเราและใหคะแนนเรา 5/5 อยางสมบรณแบบ ความคดเหนของคณกระตนใหเราใหบรการทเปนเลศตอไป เรากำลงรอคอยการมาเยอนครงตอไปของคณอยางแนนอน

8/10 Hyvä

Ayano

Matkusti kumppanin kanssa
朝食のコスパが良いです。 アメニティにある紅茶がティーズティーで良かった。 入浴剤の種類も豊富。
Yöpyi 2 yötä huhtikuussa 2024
フロント 山口 vastasi 20.4.2024
この度はリッチモンドホテル成田をご利用いただきまして誠にありがとうございます。朝食のコストパフォーマンスについてあたたかいお言葉をいただきありがとうございます。レストランスタッフと共有し、今後もより良いメニューづくりに努めて参ります。また、この度新しくご用意いたしましたティーズティーについてお褒めのご意見をいただき嬉しく思います。ご滞在中にお楽しみいただけますよう、お客様のご意見を参考に揃えております。お気づきの点がございましたらお気軽にお申しつけくださいませ。お忙しい中ご投稿いただき誠にありがとうございます。またのお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Loistava

John

Yöpyi 1 yön huhtikuussa 2024
Reception: Sora vastasi 3.5.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating out of five.All of us at Richmond Hotel Narita are very happy to hear that you enjoyed your stay with us.We will do our best to provide you with even better service.We look forward to serving you again.

8/10 Hyvä

Conic

Matkusti kumppanin kanssa
For a hotel that size, i would ask for a lil more in cleanliness. The bathroom has a slight smell of sweat. Can replace the cloth slippers with thicker slippers
Yöpyi 1 yön huhtikuussa 2024
Reception Yamaguchi vastasi 18.4.2024
Thank you for bringing these concerns to our attention. We are sorry that our room cleaning did not meet your expectation. Your experience is important to use, and we hope to make this right. We will continue to make effort to provide the most comfortable experience possible.

10/10 Loistava

Violanda, Staten Island

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location
Yöpyi 3 yötä huhtikuussa 2024
Reception: Imafuku vastasi 9.4.2024
Thank you very much for staying at Richmond Hotel Narita.We hope you had a relaxing stay with us.As you mentioned, our hotel is located a 5-minute walk from Keisei Narita Station, and there are convenience stores, supermarkets, pharmacies, etc. in the vicinity, which is well received by our guests.We would be more than happy to be a part of your wonderful travel memories.We will continue to strive for better service to our guests.Thank you very much for your kind contribution today.

10/10 Loistava

Analyn, Irvine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Small room but otherwise great hotel to stay in.
Yöpyi 1 yön maaliskuussa 2024
Reception: Imafuku vastasi 9.4.2024
We extend our heartfelt thanks for your review and the fantastic 5-star rating. We are absolutely delighted to hear that you thoroughly enjoyed your stay with us.Your kind words serve as a great encouragement to our staff, and we are committed to maintaining and exceeding these high standards for all of our guests.We can't wait to have the pleasure of welcoming you back on your next visit. If you have any special requests or needs, please do not hesitate to contact us. We eagerly await the opportunity to host you again.Thank you for taking the time to share your feedback.Warm regards,

10/10 Loistava

Francisco

Yöpyi 2 yötä maaliskuussa 2024
Reception: Yamaguchi vastasi 1.4.2024
Thank you so much for your 5-star ratings. We will share this with the rest of the team to let them know to keep up the amazing work. We look forward to hosting you again soon.

10/10 Loistava

Sam

Great
Yöpyi 1 yön maaliskuussa 2024
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.We will continue to strive for your satisfaction in the future.We look forward to serving you again.

10/10 Loistava

naoya

Yöpyi 2 yötä maaliskuussa 2024
フロント:今福 vastasi 9.4.2024
この度はリッチモンドホテル成田にご宿泊いただきまして誠にありがとうございます。高評価をいただく事ができ、スタッフ一同大変嬉しく思います。今後とも、全てのお客様にご満足いただけるホテルになるよう精進して参ります。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Hyvä

Jessica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed here the night before flying. Good dining option in the hotel or a number of restaurants near by. Comfortable room and shuttle bus to the airport.
Yöpyi 1 yön maaliskuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,Thank you for your detailed and heartful review.We feel proud of getting 4 ratings out of 5.Every member of our staff will try hard tomake this place more comfortable and friendly to customers.We are here anytime in Narita to welcome you.

8/10 Hyvä

Kelly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very conveniently located closed by the train station. We stayed one night as we had an early flight to Seoul int the morning and had to be in the airport around 6:15am
Yöpyi 1 yön maaliskuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,Thank you for your stay at Richmond Hotel Narita.As you mentioned in your review, our hotel is located at a convenient place near Narita station and the airport.We try hard to meet customers' satisfaction now and from now on.In the next time you visit Narita and Japan, we will be here for you.

10/10 Loistava

Emiko

Hyvää: Palvelut/mukavuudet
Close to the station. Nice clean rooms and bathrooms.
Yöpyi 1 yön maaliskuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,Thank you so much for your 5-star ratings. We will share this with the rest of the team to let them know to keep up the amazing work.We hope to have you back with us soon.

10/10 Loistava

David

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Perfect location super hotel as a amazing the customer service very helpful the room and bathroom extremely clean i personally highly recommend performing
Yöpyi 2 yötä maaliskuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,We appreciate your choice to stay with us.Your feedback is important to us. We'll use your feedback to make improvements to our services to make your next stay even better.Our hotel is located 5 minutes walk away from the train station. The train goes to Narita Airport station directly which is the fastest way to get to the airport.Again, thank you for taking your time to share this rating.We hope to welcoming you back for a plesure experience.

10/10 Loistava

Tomu

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient and clean hotel. Friendly staff. In particular Yanagita san in the front desk is very friendly, professional, and super helpful. See you again soon.
Yöpyi 2 yötä helmikuussa 2024
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.Thank you also for your compliments to our staff. All of us at the hotel are very pleased to read them.We will continue to make every effort to provide better service in the future.We look forward to seeing you again soon.

10/10 Loistava

Melchora

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Receptionist K.Ogasawara vastasi 13.3.2024
Dear Guest,Thank you for staying at Richmond Hotel Narita.We are honoured to get 5 stars out of 5.We are looking forward to seeing you again someday.

10/10 Loistava

Bruce

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.We are very happy that you were satisfied with our service.We will do our best to provide you with even better service.We look forward to serving you again.

10/10 Loistava

Hing Kuen

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice location, Good facilities, Also, feel comfortable
Yöpyi 1 yön helmikuussa 2024
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.We are very happy that you were satisfied with our service.We will do our best to provide you with even better service.We look forward to serving you again.

10/10 Loistava

Hin Ngai

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good Free shuttle to NRT
Yöpyi 1 yön helmikuussa 2024
Receptionist: A. Osaki vastasi 18.2.2024
Thank you for staying at Richmond Hotel Narita. We also happy to hear your voice. The shuttle buses to the Narita Airport is one of the our services, and it is very useful for everyone who u\will go to the Narita Airport. We are looking forward to see you again soon.Thank you.

10/10 Loistava

Seow Yee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is just outside the train station.
Yöpyi 3 yötä helmikuussa 2024
フロント 田中 vastasi 18.2.2024
Thank you for your rating of 5 out of 5.We are happy to hear that your stay with us was satisfactory.We have a free shuttle bus service from the hotel to Narita Airport, so please use it when you come back.We look forward to serving you again.

10/10 Loistava

Nick

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Incredible value
The level of service was incredible. The hotel staff was accommodating and the room was extraordinarily clean.
Yöpyi 1 yön tammikuussa 2024
リッチモンドホテル成田 フロント 田中 vastasi 14.2.2024
Thank you for the highest 10 rating.We are glad to hear that your stay with us was satisfactory.Thank you also for your compliments to our staff.We will continue to make every effort to satisfy our guests in the future. We look forward to welcoming you again.

10/10 Loistava

Christian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
リッチモンドホテル成田 フロント 田中 vastasi 14.2.2024
Thank you for the highest 5 rating.We are glad to hear that your stay with us was satisfactory.We will continue to make every effort to satisfy our guests in the future. We look forward to welcoming you again.

8/10 Hyvä

wen-ling

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Reception: Murayama vastasi 13.2.2024
Dear Wen-ling,We extend our heartfelt thanks for your review and the rating. We are absolutely delighted to hear that you thoroughly enjoyed your stay with us.Your kind words serve as a great encouragement to our staff, and we are committed to maintaining and exceeding these high standards for all of our guests.We can't wait to have the pleasure of welcoming you back on your next visit. If you have any special requests or needs, please do not hesitate to contact us. We eagerly await the opportunity to host you again.Thank you for taking the time to share your feedback.Warm regards,Richmond Hotel Narita

6/10 OK

Takako

Hyvää: Siisteys
inconvenience
It was nice Hotel but there is no hotel bus service to air port I have to take bus or train to get airport
Yöpyi 2 yötä helmikuussa 2024
Receptionist S.Imafuku vastasi 14.2.2024
Thank you for your review.We apologize for any inconvenience caused regarding the shuttle bus.However, we are only available in the morning.We have a free shuttle bus service.The shuttle departs from the hotel at 6:40, 7:40, 8:40, 9:40, and 10:40 am and arrives at Terminal 2 20 minutes later and Terminal 1 30 minutes later.We apologize for the lack of information.We would be very grateful if you would visit Richmond Hotel Narita again when you come to Narita.

10/10 Loistava

lynn

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Money well spent
When flying out of Canada we spent 2.5 times the amount we spent on the hotel, for the equivalent room. Beyond that, our canadian room was beat up, outdated, the staff was standoffish and no one cared. Huge difference. Way to go Richmond Narita.
Yöpyi 1 yön helmikuussa 2024
Receptionist: A. Osaki vastasi 11.2.2024
Thank you for choosing Richmond Hotel Narita.All of us at Richmond Hotel Narita are very pleased that we were able to provide you with a pleasant stay.We are encouraged by your warm words and will continue to make further efforts in the future.If you are going to Narita Airport, please take advantage of our free shuttle bus service to Narita Airport, which is available only in the morning.We sincerely look forward to serving you again.

10/10 Loistava

Chanathit

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Recommended
Receptionist : Sora vastasi 24.3.2024
Thank you very much for staying at Richmond Hotel Narita.Thank you also for giving us the highest rating of 5 out of 5.We are glad to hear that your stay with us was satisfactory.We look forward to welcoming you again.

8/10 Hyvä

HongTae

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Receptionist : Shion vastasi 8.2.2024
Thank you very much for choosing Richmond Hotel Narita from among many hotels.We are very happy to hear that you were satisfied with your stay.All of us at Richmond Hotel Narita will continue to strive to provide you with even better service, and we look forward to your continued patronage.

10/10 Loistava

Taylor

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice staff and clean rooms!
Yöpyi 1 yön helmikuussa 2024
Receptionist: Murayama vastasi 5.2.2024
Dear Taylor,We extend our heartfelt thanks for your review and the fantastic 5-star rating. We are absolutely delighted to hear that you thoroughly enjoyed your stay with us.Your kind words serve as a great encouragement to our staff, and we are committed to maintaining and exceeding these high standards for all of our guests.We can't wait to have the pleasure of welcoming you back on your next visit. If you have any special requests or needs, please do not hesitate to contact us. We eagerly await the opportunity to host you again.Thank you for taking the time to share your feedback.Warm regards,Richmond Hotel Narita

10/10 Loistava

JEAN LUC

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Séjour à Narita, Richmond hôtel !
Nous sommes déjà venus dans ce hôtel en 2019 avant la crise du Covid. Nous avons été satisfaits donc nous y sommes revenus ! Nous avons bénéficié d’un accueil particulièrement chaleureux et professionnel. Du chocolat nous a été offert en tant que clients gold. Quelle bonne surprise! Hôtel propre et bien entretenu. Chembre spacieuse bien insonorisée avec baignoire et purificateur d’air. Le petit déjeuner est copieux et suffisant. L’hôtel est bien situé proche des restaurants et du temple de Narita. Le plus : il dispose d’un service de navette pour l’aéroport. Que demander plus !
Yöpyi 2 yötä tammikuussa 2024
Reception: Imafuku vastasi 4.2.2024
Nous vous remercions d'avoir choisi le Richmond Hotel Narita.Nous sommes ravis d'apprendre que vous séjournerez à nouveau chez nous en 2019.Nous serions plus qu'heureux de faire partie de votre merveilleux voyage.Nous continuerons à nous consacrer à faire de l'hôtel un lieu de séjour agréable pour chacun de nos clients.Nous vous remercions d'avoir pris le temps de rédiger un commentaire.

8/10 Hyvä

Jonathan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was my third stay and, once again, I thought the hotel provided exactly what I needed i.e. a clean, fresh, quiet room with a comfortable bed and a decent shower. The location is very convenient for access to central Narita. Check in/out was fast, friendly and professional, as one would expect in Japan. All the above at a very reasonable price. I see no reason why I would use a different hotel on my next visit.
Yöpyi 1 yön tammikuussa 2024
Reception: Yamaguchi vastasi 31.1.2024
Thank you for choosing us and giving us a positive rating.This means a lot to us. We will share this with the rest of the team to let them know to keep up the amazing work.If there's anything we can do to ensure more enjoyable experience during your next visit, please don't hesitate to reach out. We look forward to welcoming you back for another exceptional stay.

6/10 OK

Unique

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The staff was very kind and helpful. The room itself was decently large. The issues I had were that the actual toilet seat didn’t fit the toilet properly (which threw off the bidet), the shower curtain didn’t cover the whole shower (I assume they lost a hoop and attached two parts of the curtain to one loop and it was very short so water was going out), and when I was putting my shoes on in the morning I noticed what honestly appeared to be a blood splatter on the side of the bed. It would’ve been a 5 star stay if everything worked properly and there was no stain.
Yöpyi 1 yön tammikuussa 2024
Reception: Yamaguchi vastasi 31.1.2024
Thank you for providing this important feedback. We regret that your experience did not meetyour expectations and have shared your feedback with our team. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.