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Arvostelut: Xye Resort

3.5 out of 5
Xye Resort
Norman Manley Blvd., Negril, Westmoreland

Arvostelut

6,0
Arvosana 10 - Loistava. 6 kautta 27 arvostelua" "
Arvosana 8 - Hyvä. 6 kautta 27 arvostelua" "
Arvosana 6 - OK. 4 kautta 27 arvostelua" "
Arvosana 4 - Huono. 4 kautta 27 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 27 arvostelua" "

6,6/10

Siisteys

6,8/10

Henkilökunta ja palvelu

5,6/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

6,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Deborah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was very friendly & helpful. Room was very clean & comfortable. Would have appreciated more food & beverage choices. Water issue may not be their fault .
Yöpyi 14 yötä huhtikuussa 2024

2/10 Hirveä

Yasin

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu
I honestly felt like it was just a place to rest my head. The parking was limited. Limited and unfriendly staffing with no welcome or bell service. No phone in the room, no cable on the TV. No latch to close the door on the inside. The restaurant and bar were closed for the entire stay. The restroom/ changing room after coming from the beach were locked. It almost felt like I was begging to stay there. I usually don’t do reviews but this one has been my worst experience staying on the 7 Mile Beach Strip. Do not recommend.
Yöpyi 1 yön maaliskuussa 2024

4/10 Huono

Marsha

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sheets and curtains were crushed. Staff left early, water pressure was low, hot water wasn't very hot, AC wasn't cool.
Yöpyi 2 yötä maaliskuussa 2024

4/10 Huono

anita

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Outside of the staff, the hotel is a "no bueno". Upon arrival, the internet was not initially working & the staff was leaving for the day. The staff stayed behind to ensure that the wifi was working properly. There is no front desk staff after hours, just security. The water pressure is a "no bueno". We reside in Mandeville, Jamaica, therefore we know when the water pressure is low and the water pump needs to be turned on. The water pump was turned off due to no electrical power running to it, even when turned on & this occurred on a Saturday night after hours when there was no front desk staff. We rented 3 rooms & in one of the rooms, the smoke detector went off all night & had to be endured all night. The next morning, there was no staff on site to disable the smoke detector so my brother took it down. There is an advertisement (signage) for breakfast/lunch but there is no menu & per the staff, the food items on the premises had to be pre-ordered in advance of booking, which is false advertisement, we recommend that the sign be removed. We ate at other hotels. The toilets in the rooms kept running all night & produced hot water. The shower takes FOREVER to produce hot water & when it did, the cold water could not cool it down because only scalding hot water came out instead. I would NOT recommend this hotel except for the hotel staff hence why any stars was given at all.
Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

KIRK

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff are my new friends now and will be staying again next year.
Yöpyi 5 yötä maaliskuussa 2024

6/10 OK

Peter

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
quite basic facilities...pleasant staff
Yöpyi 8 yötä helmikuussa 2024

8/10 Hyvä

Laurie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly hardworking staff I do wish they had a better stocked bar as well as a full restaurant and music on a daily basis
Yöpyi 11 yötä helmikuussa 2024

2/10 Hirveä

Ian

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Arriving at the property, we couldn't get our luggage down the pathway. 2x2 patio stones with a 2" gap between them of overgrown grass, made it impossible to roll our luggage to the picnic table that was the check in. Computers were shut down, we received an envelop with our key in it. There was only 1 security guard to receive us, who was 18 and didn't care. Would NOT recommend.
Yöpyi 1 yön helmikuussa 2024

2/10 Hirveä

JOHN JUSTICE

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Xye Resort vastasi 28.2.2024
Thank you John for your review. We apologize for any inconvenience you encountered. We will be exploring other options to address your concerns mentioned in the near future.We look forward to host you again on your next vacation.

6/10 OK

Tarkistettu asiakas

Nice location on Seven Mile Beach
The bed was too small, the cottages are not really private because you can hear the poeple next door. That took away some of the romance. I loved how everything was within walking distance such as the bank, the supermarket, and local food places like Sweet Spot and Best in the West. You can walk to Margaritaville because it’s really close. The beach wasn’t cleaned up yet after the cold front, even though Shanika told us over the phone before we went that it was, but it looked like a nice stretch of beach. I will check out the beach the next time I go for a walk on the beach from Margaritaville. Overall it was ok.
Yöpyi 2 yötä helmikuussa 2024
Xye Resort vastasi 28.2.2024
Thank you for choosing Xye Resort for your vacation. We appreciate your review. We are look forward to hosting you again

10/10 Loistava

Geovahni

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Xye Resort vastasi 28.2.2024
Thank you for choosing Xye Resort for your vacation. We are looking forward to hosting you again for your next vacation.

10/10 Loistava

Katrine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Well located!
Yöpyi 1 yön helmikuussa 2024
Xye Resort vastasi 28.2.2024
Thank you Katrine! Looking forward to hosting you again

8/10 Hyvä

john

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 14 yötä tammikuussa 2024

8/10 Hyvä

Donna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Like the access to the beach
Yöpyi 1 yön tammikuussa 2024
Xye Resort vastasi 28.2.2024
Thank you Donna! We look forward to hosting you again

10/10 Loistava

CHERYL

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Please get internet service! It’s advertised but nonexistent.
Yöpyi 8 yötä joulukuussa 2023

10/10 Loistava

Kevin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The place is worth the money Great breakfast,
Yöpyi 4 yötä tammikuussa 2024

10/10 Loistava

Cassandra

Yöpyi 1 yön joulukuussa 2023

6/10 OK

Sandra

Yöpyi 7 yötä joulukuussa 2023

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointed
Bed linen was awful. Room lacked basic amenities for example an iron and board should be in the room, coffee maker, and water should also be in the room
Yöpyi 3 yötä helmikuussa 2023
Xye Resort vastasi 23.3.2023
Good Afternoon ,Thank you for booking your stay with us and providing your feedback. As a cottage property we strive to have all our guests happy while staying with us, through great service, great food, and a comfortable and safe atmosphere to relax. Your feedback was very valuable, and we will rectify the issues mentioned. Thank you and we hope to host you again soon.

2/10 Hirveä

Kaiton

Yöpyi 1 yön joulukuussa 2022

4/10 Huono

Malia

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön marraskuussa 2022
Xye Resort vastasi 16.11.2022
Good Morning, Malia,We have reviewed your review and have actioned all the other factors to make sure our guests experience is met. I must say that we are saddened by your review, and apologized for any inconvenience you may have experienced. We hope that we are able to accommodate you again on your next trip to Jamaica.Thank you.

8/10 Hyvä

Steve

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Quaint and Cozy
Love "de spot" - quaint and cozy. Employees are wonderful and extremely polite and congenial. Time to complete services were "average" because limited staff - most likely COVID-19 related, but the actual servers were outstanding. I definitely will be returning -nuff appreciation.
"De Bar"- reasonable prices
Beach view
Yöpyi 2 yötä joulukuussa 2021
Xye Resort vastasi 31.12.2021
Thank you for choosing XYE Resort for a your getaway Steve. We appreciate your feedback as we strive to make Xye Resort our guests 'Home away from Home'. Hope to host you again soon.

10/10 Loistava

Brianna

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 9 yötä joulukuussa 2021
Xye Resort vastasi 31.12.2021
Thank you Brianna for choosing XYE Resort as your home away from home . 'Hope to host you again Soon'

2/10 Hirveä

Lisa, Ny

Liikematkailija
Huonoa: Siisteys ja palvelut/mukavuudet
The gm Rory ran away when we had to bring suitcases to the room 6:45 is the latest you can sleep No heath codes for food Intentionally made it impossible for handicapped or slightly impaired to enter the property No working door on the bathroom Horrible experience I did not finish my stay
Yöpyi 6 yötä maaliskuussa 2020
Xye Resort vastasi 13.3.2020
Dear Lisa, Thank you for your feedback. We sincerely apologize for the dissatisfaction you have indicated that you experienced while staying with us. We have carefully reviewed your feedback at the highest level of the organization and reiterated the service culture of the company to the management and staff. All industry associated requirements to include public health have been met. We thank you for your business and wish to make it right should you decide to utilize our facilities in the future. Please feel free to contact us directly to learn more. Regards, Xye Resort, Cottages on the Beach

2/10 Hirveä

Cory

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Never had a room readily available. Terrible service.
Yöpyi 1 yön joulukuussa 2019
Rory Shepherd vastasi 17.1.2020
Thank you for choosing XYE resort as your vacation destination. We appreciate your patience while we completed renovations to our beautiful property. We apologize for the inconvenience these renovations caused. We are now ready and eager to exceed your service and vacation expectations.

2/10 Hirveä

Leigh

Yöpyi 6 yötä joulukuussa 2019

6/10 OK

No, Florida

First the staff especially the one works in office excellent he was very helpful the place was clean but very disappointed what I saw online it’s totally different the room bathroom needs work on roach in room but the next day they got rid of them was a bit scary at first but the guys were outside makes me feels a bit comfortable
Yöpyi 2 yötä marraskuussa 2019