Majoituspaikan julkisivu

Arvostelut: Best Western Plus Plaza Hotel

2.5 out of 5
Best Western Plus Plaza Hotel
3934 21st Street, Long Island City, NY

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 449 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 386 kautta 1001 arvostelua" "
Arvosana 6 - OK. 101 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 24 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 41 kautta 1001 arvostelua" "

8,6/10

Siisteys

8,8/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Sanna

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Nice stay near to the airports
Nice stay pretty near to LGA and JFK airports. The room was a bit noisy due to traffic on the road just next to the hotel but we were so tired after traveling that it did not bother us. Hotel is serving quite good breakfast (which is not so typical in US/NY area) and the employees at the breakfast were very helpful, especially lady called Sultana. The neighborhood was not most convenient but fortunately the metro station was super close to the hotel. Fitness room was nice and cool enough.
Yöpyi 2 yötä heinäkuussa 2019
Staff vastasi 25.7.2019
We are pleased to see your positive feedback regarding your stay in our hotel. Our goal is to provide guests with a satisfactory and comfortable stay and with your feedback it looks like we've achieved that goal. We are happy to know you've found our location convenient to get around the city. We understand your hesitation towards the area but we assure you of the safety of our location. Please come back to visit us on your next visit. Sincerely, Best Western Plus Plaza Hotel

8/10 Hyvä

Riika

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Matkalla lasten kanssa
Mukava pienehkö siisti hotelli, jossa oikein ystävällinen ja palvelualtis henkilökunta. Alue hieman epäsiisti, mutta hotellilta oli lyhyt kävelymatka metrolle, jolla pääsi kätevästi JFK:n lentokentälle sekä nopeasti Manhattanille, Aamiaiselle olisin kyllä kaivannut kasviksia sekä oikeita astioita muovisten kertakäyttöisten sijaan. Kokonaisuus oli oikein hyvä.
Yöpyi 10 yötä kesäkuussa 2019
Steffie vastasi 14.6.2019
Dear Riga, Thank you so much for taking the time to review your stay with us. We are very happy that your overall stay was a good experience. We want you to know that the neighborhood is up and coming and we are in the process of going green. We hope on your next visit your experience will be even better. Best regards, Stephanie

8/10 Hyvä

Ville

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä joulukuussa 2018
Staff vastasi 9.1.2019
Dear Ville, Thank you for taking the time out to write such a wonderful feedback. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Sincerely, Best Western Plus Plaza

8/10 Hyvä

Mika

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lomareissu
Mukava hotelli, hyvä aamupala ja loistava henkilökunta. Hotelli sijaitsee lähellä metroasemaa, joten kulkeminen onnistuu helposti.
Yöpyi 7 yötä lokakuussa 2018
Best Western Plus Plaza vastasi 31.10.2018
Dear Mika, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

8/10 Hyvä

Kari, Varkaus

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Hyvä valinta
Erittäin miellyttävä henkilökunta. Hotelli ankealla alueella. Metroasema aivan vieressä joka teki liikkumisesta helppoa Buffet aamiainen yksitoikkoinen. Aina samanlainen eikä leikkeleitä , juustoa , kalaa eikä mitään vihreää. Tietysti vatsan sai täyteen.
Yöpyi 8 yötä toukokuussa 2018
issa vastasi 12.6.2018
Dear Guest, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Best Regards, Best Western Plaza

8/10 Hyvä

Kelly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Breakfast not included and the limited menu was crazy expensive.
Yöpyi 5 yötä elokuussa 2023

2/10 Hirveä

JUYOUNG

Yöpyi 2 yötä toukokuussa 2023

8/10 Hyvä

Cesar

Yöpyi 3 yötä maaliskuussa 2023
Front Desk Staff vastasi 10.4.2023
Dear Guest, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

8/10 Hyvä

Raul

Yöpyi 2 yötä maaliskuussa 2023
Front Desk vastasi 10.3.2023
Dear Raul,Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

10/10 Loistava

Jese

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Due a issue with property they change us to a better hotel near to empire state. It was awesome
Front Desk vastasi 21.2.2023
Dear JeseThank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

10/10 Loistava

Amélien

Yöpyi 2 yötä helmikuussa 2023
FRONT DESK vastasi 14.2.2023
Dear AMELIENThank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

4/10 Huono

Johannes, Pijnacker

Yöpyi 4 yötä helmikuussa 2023
Front Desk vastasi 10.3.2023
Dear JohannesThank you for taking the time out to write about your experience. We apologize that your stay was not satisfactory, and we hope that as we improve our overall services and amenities you and all future guests will enjoy their stay much more. Sincerely, Best Western Plus Plaza

6/10 OK

Thor-Can

Hyvää: Siisteys ja henkilökunta ja palvelu
Für den Preis und für mich war das Hotel vollkommen in Ordnung. Beim Frühstück wird viel mit Einwegmaterial gearbeitet, was mich etwas gestört hat. Bei der Bettwäsche und den Handtüchern gab es die Möglichkeit anzuzeigen, dass sie nicht täglich gewaschen werden, wurde sie leider trotzdem. Umweltfreundlichkeit lag somit etwas auf der Strecke. Der Ausblick und die Lage waren hingegen genial.
Yöpyi 7 yötä tammikuussa 2023
Front Desk vastasi 7.2.2023
Dear Guest, It is our greatest displeasure that you have had such an awful experience at our hotel. Your review is extremely valuable to us; it helps us understand where we need to improve our services and facilities. We hope that as we better ourselves you will be more inclined to stay with us again. Best Regards, Best Western Plus Plaza

10/10 Loistava

Meaghan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Let me start with how amazing the ladies were at check in. The lady with the braids that has the gold twine woven in was so kind and helpful even going outside in the freezing cold to see if I was parked in an okay spot to not get towed. Then getting me into a space on property. They are really close to the F train which got us wherever we needed to go. The room was clean and functional (what more do you need) and the price was perfectly reasonable. The breakfast was good (it was little cut sausage link things (looked like mini kielbasa or something of that nature) instead of the standard continental patties).
Yöpyi 2 yötä helmikuussa 2023
Front Desk vastasi 7.2.2023
Dear Meaghan, Thank you very much for your great review. Our staff is always working hard to improve our services and amenities so that all our guests can have a comfortable and satisfactory stay. We hope that you will come see us again soon so that we can provide another wonderful stay. Best, Best Western Plus Plaza

8/10 Hyvä

Ivan

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
NA
Yöpyi 1 yön tammikuussa 2023
Front Desk vastasi 7.2.2023
Dear Ivan, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

8/10 Hyvä

Rosario

Yöpyi 2 yötä helmikuussa 2023
Front Desk vastasi 10.3.2023
Dear Rosario,Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

8/10 Hyvä

Sayed

Yöpyi 4 yötä tammikuussa 2023
Front Desk vastasi 7.2.2023
Dear Sayed, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

8/10 Hyvä

Ethan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Seems pretty reasonable and clean inside for the price
Yöpyi 1 yön helmikuussa 2023
Front Desk vastasi 2.2.2023
Dear Ethan,Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

10/10 Loistava

EMRE

Yöpyi 3 yötä tammikuussa 2023
Front Desk vastasi 1.2.2023
Dear Emre,Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

10/10 Loistava

Samantha

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was really nice and clean
Yöpyi 2 yötä tammikuussa 2023
Front Desk vastasi 27.1.2023
Dear Samantha, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

8/10 Hyvä

David, Browns Mills

Yöpyi 1 yön tammikuussa 2023

10/10 Loistava

Dago

Yöpyi 6 yötä tammikuussa 2023
Front Desk vastasi 27.1.2023
Dear Dago, Thank you for such a wonderful review. It is extremely important that all our guests have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodations. Come visit us again soon! Best Regards, Best Western Plus Plaza

10/10 Loistava

Lu

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great Services
Yöpyi 2 yötä tammikuussa 2023
Front Desk vastasi 25.1.2023
Dear Lu, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

6/10 OK

Alberto

Matkusti kumppanin kanssa
Hyvää: Siisteys
I didn't like the area, felted not too safe. Specifically at night and even during the day.
Front Desk vastasi 23.1.2023
Dear Alberto, We apologize that you did not enjoy a satisfactory stay with us. We completely understand your hesitation towards the area and we can assure you of the safety of our location. We hope that as our neighborhood is vastly improving you will be more inclined to stay with us again. Best Regards, Best Western Plus Plaza

8/10 Hyvä

George

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service staff was friendly and helpful. The hotel itself is in good condition, and very clean. Great place!
Font Desk vastasi 23.1.2023
Dear Guest, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

10/10 Loistava

Marangely

Yöpyi 1 yön tammikuussa 2023

10/10 Loistava

Alvenia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I really enjoyed my stay.
Yöpyi 2 yötä tammikuussa 2023
Front Desk vastasi 17.1.2023
Dear Alvenia, Thank you for such a wonderful review. It is extremely important that all our guests have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodations. Come visit us again soon! Best Regards, Best Western Plus Plaza

8/10 Hyvä

Sanjay

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat

8/10 Hyvä

Isabelle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place but parking is not easily accessible
Front Desk vastasi 9.1.2023
Dear Isabelle, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

8/10 Hyvä

Marceline

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Très belle découverte de cette hôtel pour le prix. Chambre confortable et propre avec service aux chambres chaque jour. Petit déjeuner inclus avec beaucoup de choix (bagel, toast, céréale, crêpe, bacon, œuf, jus,café). Les chambres sont moyennement insonorisées alors on entend bien tout ce qui se passe dans le corridor ou à côté. Stationnement petit mais réservé le pour 25$us par jour. Station de métro à moins de 2 minutes de marche. Il n’y a rien à l’entour de l’hôtel donc penser vous apporter des petits trucs à grignoter pour le soir.
Yöpyi 3 yötä tammikuussa 2023
Front Desk vastasi 9.1.2023
Dear Marceline, Thank you for such a wonderful review. It is extremely important that all our guests have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodations. Come visit us again soon!

10/10 Loistava

LOUIS, GATINEAU

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good
Yöpyi 1 yön tammikuussa 2023
Front Desk vastasi 9.1.2023
Dear Louis, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

6/10 OK

Saki

8/10 Hyvä

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Front Desk vastasi 9.1.2023
Dear Daniel, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

8/10 Hyvä

Kateryna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice view from window, good cleaning. But breakfast is very early and not varied
Front Desk vastasi 9.1.2023
Dear Kateryna, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay!Sincerely, Best Western Plus Plaza

10/10 Loistava

Ricardo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Jj
Yöpyi 2 yötä joulukuussa 2022
Front Desk vastasi 9.1.2023
Dear Ricardo, Thank you very much for your great review. Our staff is always working hard to improve our services and amenities so that all our guests can have a comfortable and satisfactory stay. We hope that you will come see us again soon so that we can provide another wonderful stay. Best, Best Western Plus Plaza

10/10 Loistava

Yuen Kit

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2023

10/10 Loistava

Isabel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat

10/10 Loistava

mylene

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hébergement propre à 2 min à pied station de métro pour allé sur Manathan. Personnels serviables, cafe, thé et eau fraîche toujours dispo. Petit stationnement extérieur à l’arrière sur réservation seulement.
Front Desk vastasi 2.1.2023
Dear Mylene, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

10/10 Loistava

??

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is really close to the subway station. And the room is not bad. The only problem maybe the elevator, it is too slow.
Front Desk vastasi 28.12.2022
Dear Guest,Thank you for such a wonderful review. It is extremely important that all our guests have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodations. Come visit us again soon! Best Regards, Best Western Plus Plaza

10/10 Loistava

Bin

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
员工普遍素质不错,环境也挺好的。
Yöpyi 1 yön joulukuussa 2022
Best Regards, Best Western Plus Plaza vastasi 26.12.2022
Dear Bin, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon.

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointed that I couldn't get my money back from literally a 1 night stay due to a family emergency. I understand policies but have some grace. Hotels.com tried to help me but they didnt have any luck dealing with Best Western
Yöpyi 1 yön joulukuussa 2022
BW Staff vastasi 23.12.2022
Dear Guest,We apologize that you did not enjoy a satisfactory stay with us. Your review is very important for us to understand where we need to make the improvements.

8/10 Hyvä

Eren

10/10 Loistava

LINDA NORA

Yöpyi 3 yötä joulukuussa 2022
Front Desk vastasi 15.12.2022
Dear Linda, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza

10/10 Loistava

Matthew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient to the queen bridge Metro station making it easy to get into Manhattan very easy
Best Regards, Best Western Plus Plaza vastasi 5.12.2022
Dear Guest, Thank you for such a wonderful review. It is extremely important that all our guests have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodations. Come visit us again soon!

8/10 Hyvä

Jonathan

6/10 OK

MARIA

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Huoneen mukavuus
Good but parking lot is a bit of a catch
To be honest, I know it was only 2 nights, but the room was so small for 2 double beds that you could barely walk to the bathroom, we had to put the bed right up against the window. And the bed was strange, the middle was lower, leaving it in a position that was not very comfortable. The breakfast was wonderful, great for those who will walk a lot. And what I was most upset about was the parking, which on the site doesn't say anything about having to reserve in advance, and after 8 hours on the road, it was frustrating to have to leave in the middle of the night to look for parking outside the hotel. But I would not say that the hotel is bad, it just needs a little more attention to the guests and parking information to avoid this situation.
Yöpyi 2 yötä marraskuussa 2022
Sincerely, Best Western Plus Plaza vastasi 5.12.2022
Dear Guest, Thank you for taking the time out to write about your experience. We apologize that your stay was not satisfactory, and we hope that as we improve our overall services and amenities you and all future guests will enjoy their stay much more.

8/10 Hyvä

Veronique

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2022

8/10 Hyvä

Francois

Yöpyi 4 yötä marraskuussa 2022

10/10 Loistava

Zoe

Yöpyi 1 yön marraskuussa 2022

10/10 Loistava

Linsay

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was clean. The hotel was super clean. The staff were very friendly.
Yöpyi 4 yötä marraskuussa 2022
Front Desk vastasi 16.11.2022
Dear Linsay, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza