Dear Samantha, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We look forward to hosting you on a return trip for a flawless experience next time. Best, Craig Kepple, GM

Dear Ranses, That is what we like to hear! Thank you so much for your generous review and recommendations and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Craig Kepple, GM

Dear Michael, Thank you for taking the time to write. I’m happy to hear that our superb location made for an enjoyable stay. A return visit is the best compliment so we hope to see you again soon! Best, Craig Kepple, GM

Thanks for staying with us

Thanks for staying with us

Thanks for staying with us

Thanks for staying with us

Dear Glendine, Thank you for your review of our hotel and our excellent staff. I'm pleased to hear that our staff's excellence in service exceeded your expectations and made for a good experience. We have a great team of dedicated associates who genuinely care about providing each guest with an exceptional stay. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Craig Kepple, GM

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Thanks for staying with us

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Thanks for staying with us!

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Thank you for staying with us!

Thanks for staying with us!

Thanks for staying with us!

Thanks for staying with us!

Thanks for staying with us

Dear Jordan, It is wonderful to know that your stay was pleasant. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Craig Kepple, GM

Thanks for staying with us!

Dear Alejandro, That is what we like to hear! Thank you so much for your generous review and recommendations, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Craig Kepple, GM

Dear Me, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Craig Kepple, GM

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Thanks for staying with us

Dear marlene, Thank you for choosing us and taking the time to review our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Craig Kepple, GM

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Dear amy, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about your frustration that our brand does not offer complimentary breakfast or coffee available in the lobby. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Craig Kepple, GM

Thanks for staying with us!

Thanks for staying with us!

Thanks for staying with us!

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¡Gracias por quedarse con nosotros!

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Thank you for staying with us.

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Thanks for staying with us!

Thanks for staying with us!

Dear Philip, What a fantastic review! It is rewarding to see that we provided you with a 'perfect stay' and we are proud to have done so. Thank you for being our guest and we will see you the next time you visit New York. Best, Craig Kepple, GM

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I am sorry you did not enjoy your stay.

Thanks for staying with us!

Thanks for staying with us!