thank you for choosing us and for your delightful review, We do offer fridges upon request. Thank you again for your business we hope to host you again in the future.

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location and our friendly and helpful staff.

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our friendly and helpful staff.

Thank you for staying with us Ellen!Best,The Lucerne

Thank you for choosing the lucerne and for your review. We do offer cnn as well as msnbc in all rooms in addition to the Chromecast that is for all your streaming needs. Thank you again for your business and we hope that you consider us again in the future.

Good afternoon Susan, Thank you so much for your review! We appreciate you staying with us and look forward to see you again!

Hey Marisela, Thank you for your review! We delighted you enjoyed your stay with us and we look forward to seeing you again!

Good evening, your reservation does not include breakfast you can purchase breakfast at any time.

thank you for stay we are glad that you enjoyed it. we hope that you chose us again in the future.

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location and our friendly and helpful staff.We are sorry to hear that certain aspects of your stay did not meet your expectations. Your comment regarding the condition of the room, no fridge in your room (a mini fridge is available upon request ) as well as the outlets, are valuable to us, and we will certainly take them into consideration as we strive to improve our facilities for our guests’ comfort.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we aim to achieve.

Thank you for the review, Melinda!We're happy to hear that you had a great stay with us, and we hope to see you again on your future travels! Best,The Lucerne

Thank you for your review!

Hello Jennifer, We thank you for choosing the Lucerne hotel. We are delighted you enjoyed your stay with us. We look forward to welcoming you back.

Good Morning Curvie, We thank you for choosing the Lucerne. We are truly delighted you enjoyed your stay with us and appreciate the feedback and comments. Review as your is music to our ears. We would love to welcome you back to the Lucerne.

Hi Steve, we're delighted you enjoyed your stay with us! We look forward to seeing you again!

Thank you so much for your review and your positive comments towards the staff.

Thank you for choosing The Lucerne. We hope to see you walk through our doors again in the future

Thank you for your review!

Hi Yi, we thank you for your review and we're glad you enjoy the location of our property. We hope to welcome you back soon and enhance your experience to a 5 out of 5!

Thank you for the review, Rachel.We always appreciate our guest's feedback and, in this case, we are sorry to hear that we did not meet your expectations. We hope you give us another chance, should your travels bring you back to the area. Best,The Lucerne

Thank you for taking the time to share your feedback with us.

Hello Linda and thank you for staying with us!We hope to see you again soon on your future travels! Best,The Lucerne

Thank you for staying with us Anthony!

Thank you for staying with us Deborah! Best,The Lucerne

Thank you for staying with us Hazeer! Best,The Lucerne

Hello Christine, We thank you for choosing the Lucerne hotel. Great to read of your enjoyable stay with us and appreciate the feedback and praised comments. We would be thrilled to welcome you back to the Lucerne and appreciate making us your go to hotel, when in the city.

Good Evening Clifford, We thank you for choosing the Lucerne hotel and we are delighted you enjoyed your stay with us. Thank you for kind words towards our staff and feedback like yours makes what we do worth while.

Hello Molly and thank you for staying with us! Best,The Lucerne

We are sorry to hear that you have not had a straight answer from the booking engine you used to book your hotel room. Unfortunately we cannot override their policies. We apologize for any inconveniences it may caused to you. Hopefully it can be resolve soon at your satisfaction.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we aim to achieve.

Hello Nancy, We thank you for choosing the Lucerne hotel and appreciate the feedback. We look forward to welcoming you back.

Good Evening Ellen, We thank you for choosing the Lucerne hotel. We are delighted you enjoyed your stay with us and look forward to welcoming you back.

Hello Angela, Thank you for choosing the Lucerne hotel. We are delighted you enjoyed and look forward to welcoming you back.

Hello Tracey, We thank you for choosing the Lucerne hotel. We thank you for your feedback and look forward to welcoming you back.

Good Evening Lisa, Thank you for choosing the Lucerne hotel. We are truly delighted you enjoyed your stay with us and appreciate the recommendations. We would be thrilled to welcome you back to the Lucerne.

Thank you.

Thank you for staying with us Amy! Best,The Lucerne

Thank you for your feedback.

Thank you!

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location.

We are glad that everything went well during your stay. Thank you for your review.

Thank you Debra for your positive and honest review.

Thank you for your review!

Thank you for your review, we hope that you consider us again in the future.

Hello Stephen, Thank you for choosing the Lucerne hotel. I deeply apologize for issues with A/C and will look into this further and to improve. We hope you come stay with us again.

Hello Clare, Thank you for choosing the Lucerne hotel. Would have liked to know why a 3. We hope you do come tray us again and could make sure you have a better experience.

Hello Mr. Bruce, We thank you for choosing the Lucerne hotel in you recent trip to New York. We certainly appreciate your feedback and comments. Truly delighted you enjoyed and came across great service through our direct but would like to know more details on what went wrong with the other front desk staff. We hope you come stay with us again and show you a better experience.

Good Afternoon Brian, I want to thank you for choosing the Lucerne hotel. I deeply apologize for any inconveniences but certainly would have like to know more details on why you were disappointed or where we fell short of an expectation of our services. We hope you continue to choose the Lucerne and we can make it up to you.

Hello Lynn, We thank you for choosing the Lucerne hotel. We are truly delighted you enjoyed your stay and do appreciate the feedback and comments. We look forward to welcoming you back.

Hello Zh, Thank you for choosing the Lucerne hotel. We appreciate your feedback and look forward to welcoming you back.