Hello, We are glad that you were able to enjoy your stay and the service. Apologies that we did not get you that toilet brush. We hope to see you back at some point

Lisa,Thank you for the kind words about our art deco vibe! Our staff works tirelessly to ensure our guests have an amazing stay with us! The Waverly Queen rooms are one of our favorites with the lovely view of the Freedom Tower! We appreciate your feedback and look forward to welcoming you back!Warm regards,Jonathan QuezadaDirector of Front Office

Caitlin, Thank you for the kind words about our very welcoming team! We pride ourselves in delivering amazing customer service! The Society Cafe is a nice touch to our hotel as we offer delicious items and amazing drinks at the bar! It was a pleasure reading your feedback, we look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

Holly,Thank you for the kind words about our service! We pride ourselves in providing the best customer service and we are pleased to hear that we met or exceeded your expectations. We appreciate your time and look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Mary,Thank you for the feedback. Our rooms have a nice touch and feel for the Greenwich Village. Our guests and locals enjoy the ambiance in our lobby with our live jazz music during the evenings. We pride ourselves in delivering amazing customer service. I am sorry that we failed to exceed your expectations. When returning to our hotel, please contact me directly. I will ensure that your next stay is memorable. I look forward to hearing from you. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Daniel, Thank you for the kind words! We are pleased to hear that enjoyed the ambiance and style of the hotel. Our staff works tirelessly to provide the best possible experience for our guests. We appreciate your kind words and will share with the team. It was a pleasure reading your feedback, we look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Alexandra, Thank you for the kind words about the bedding and our staff! We are happy to hear that you had a great stay with us. Our guided walking tour is a great option to learn the history of Greenwich Village which is included as part of your stay. I assure you that you will enjoy the tour and appreciate the location even more! We appreciate your feedback and look forward to welcoming you back!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Richard, Thank you for the kind words about our location, staff and our restaurant, the Society Cafe! It is great knowing that you enjoyed the brunch with us! We suggest the Mimosa Margarita during brunch. Furthermore, our hotel is structured to provide warm air during the shoulder months of the year. I am sorry that we were unable to regulate the heat in your room. We do our best to accommodate guests with fans to help keep the room as cool as possible. We appreciate your time and look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Karyl, Thank you for the feedback. We are happy to hear that you enjoyed the retro touch of our phones and classic radios. We just added the new phones, it is nice to see that they are appreciated! I am happy to share with you that we provide complimentary water bottles in our lobby throughout the day. Our team can assist you with delivering them to your room if needed. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Kylie, Thank you for the kind words about our location and our staff! We do our best to ensure our guests have a wonderful experience with us. Our building is structured to provide warm air during the winter and shoulder season. We appreciate your feedback and look forward to your return. Warm regards,Jonathan QuezadaDirector of Front Office

Elizabeth,Thank you for the review. Please share more details about your stay for us to see where we went wrong and what we can do to improve, if given another opportunity to host your next stay in NYC. I look forward to hearing from you. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Juliana, Thank you for giving us an opportunity to host your stay! Please share with us what we can do to earn your loyalty. I look forward to hearing from you and hosting your next/future stays when returning to our area. Warm regards,Jonathan QuezadaDirector of Front Office

Hello William,Thank you for the 5-star review! We look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Patricia Ann,Thank you for the 4-star review! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Joseph,I am happy to hear that you enjoyed your stay with us! Thank you for choosing us, we look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Karen.I'm sorry the inconvenience during your stay. I will follow up with the team about the luggage situation as well. The room lighting is design the way it is. I will bring to the attention about the decors of the rooms to our GM as well. If there is anything else I can assist you with please feel free to reach out.

Hello Tracy, We are pleased to hear that you enjoyed the 1-night stay while visiting your son! It is great knowing that the cleanliness was up to par. We adjusted the mini bar items and hope the credit has been applied to your account. Thank you for staying with us, we look forward to hosting your future stays when visiting your son!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Ms. Susan.Thank you for staying at the Walker Hotel Greenwich Village. we do apologize for the inconvenience with the heat during your stay. The hotel we operate on a 2-pipe system. This means we either provide cool air or hot air but not both. We are due to switch to the ac unit that provide the cool air soon. We do provided the guest with information on how to turn off the heat which was to put the thermal on auto and off to stop. I do apologize for the information not being provided to you during your stay. I hope you do book with the Walker Hotel Greenwich Village in the future.

Hello Erin,Thank you for the 5-star review! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

Dear Jean, We appreciate your stay at the Walker Hotel in Greenwich Village!We are happy you chose us for your stay. We apologize for not accommodating your stay to the fullest; our goal is only to make it better. We would be grateful if you reached out with any details which we could prepare & improve for your next visit. Your opinion is a part of our continued improvements.Did you know about the Member Discounts offered on our website? Sign up for free with just your email and you're up to date with our latest offers.Kind Regards,TiffinyGuest Service Agent

Dear CatherineThank you for your stay with us at the Walker Hotel Greenwich Village!We are so excited you enjoyed your stay to the extent that you did and hope we will be able to welcome you soon back.Did you know that we offer Member Discounts on our website? You just have to become a free member by providing your email address . In addition you will stay informed about promotions too.Kind Regards,TiffinyGuest Service Agent

Hello Sheri.Thank You for staying at the Walker Hotel Greenwich Village. We are so happy to hear you had and amazing stay with us. I hope we see you again soon. Please let us know if we can assist you anything,

Thank you for choosing us as your hotel of choice.We do hope to see you again in the near future.

Dear Craig,Thank you for your stay with us at the Walker Hotel Greenwich Village!We are so excited you enjoyed your stay to the extent that you did and hope we will be able to welcome you soon back.Did you know that we offer Member Discounts on our website? You just have to become a free member by providing your email address . In addition you will stay informed about promotions too.Kind Regards,Tiffiny Guest Service Agent

Thank you, Brian, for choosing us as your hotel of choice. We hope to see you again in the near future.

Hello Katherine, Thank you for the 3-star review. Can you share more details about your stay for us to understand what we can do to improve your experience with us during your next stay? I look forward to hearing from you. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Misty,Thank you for the 4-star review! We look forward to a 5-star review on your return!!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Ashley,Please share more details about your stay for us to ensure we prepare your room accordingly for your next stay with us. We look forward to another opportunity. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Roberto, We are pleased to hear that you enjoyed the "cool vibe" at the Walker Hotel! Room sizes vary depending on the category you book. For a larger room, we suggest booking the Barrow Queen or our Walker Terrace rooms. Thank you for the feedback, we look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Traveler, We are happy to hear that you enjoyed your stay with us! I am sorry that there was a leak in your room but pleased that our team assisted you with another room. Please reach out to us to further investigate the charges on your reservation. I look forward to hearing from you. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Jill,It is great to hear that our staff was very helpful and that you enjoyed the location. We are excited to hear that you will be staying with us again when returning to Greenwich Village! We look forward to seeing you on your return!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Erin, Thank you for choosing us for your 1-night stay! We are delighted to hear that we accommodated an early check-in for you and that you enjoyed the location. We appreciate your feedback and look forward to seeing you again. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Tara, Thank you for the 5-star review! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Tara, Thank you for the 5-star review. We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Nicolas,Thank you for the 3-star review. Please share more details about your stay for us to improve on your next visit. I look forward to hearing from you. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Leah, We are thrilled to hear that you had a very comfortable stay at the Walker Hotel! The Society Cafe is wonderful, as they offer amazing dishes for breakfast, brunch on the weekends and dinner. Thank you for the feedback, we look forward to your return. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Michelle, We are thrilled to hear that you had a great experience! Thank you for the 5-stars! We look forward to your return. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Heather, Thank you for the kind words about the decor and our team! We work tirelessly to ensure our guests have an amazing experience with us. Our team can hold luggage prior to your arrival, if the room is not ready and upon departure, for you to enjoy the city a bit longer! We appreciate your feedback and look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Susan, Thank you the 4-star review! Our location is the best as we are near many subway lines that can connect you to different areas of NYC, many restaurants, shops and local attractions that our team can recommend during your next stay. We look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Hello William, Thank you for the feedback. Our complimentary coffee is available in the mornings and our complimentary cider is available in the afternoons. We are happy to hear that you enjoyed our stylish rooms with comfortable beds. We appreciate your time and look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Traveler, Thank you for the 5-star rating! We look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Fiona,Thank you for the 5-stars! We look forward to seeing you again!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Scott, Thank you for the 5-stars and the kind words about our staff, cleanliness and food with the Society Cafe. We look forward to your return! Warm regards,Jonathan QuezadaDirector of Front Office

Hello Liza, We are thrilled to know that you had a clean, cozy and comfy stay! Thank you for the kind words about our staff. The Walker Family wishes you a happy holiday season! Warm regards,Jonathan QuezadaDirector of Front Office

Hello Melissa,Thank you for the 5-star review! We look forward to your return. Warm regards,Jonathan QuezadaDirector of Front Office

Hello Bridget, Thank you for the 5-stars! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Jennie, Our warm and cozy lobby is well acquainted with a cup of warm apple cider, it is a perfect touch! The Society Cafe is an amazing place to dine for breakfast, brunch on the weekends and dinner. The location is superb, near many attractions, local restaurants and shops that our team can recommend on your return. Thank you for your time, we look forward to welcoming you back!Warm regards,Jonathan QuezadaDirector of Front Office

Hello Brian, Thank you for the 5-stars! We look forward to your return!Warm regards,Jonathan QuezadaDirector of Front Office