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Arvostelut: Oakes Hotel Overlooking the Falls

3.5 out of 5
Oakes Hotel Overlooking the Falls
6546 Fallsview Blvd, Niagara Falls, ON

Arvostelut

6,8
Arvosana 10 - Loistava. 1394 kautta 4709 arvostelua" "
Arvosana 8 - Hyvä. 992 kautta 4709 arvostelua" "
Arvosana 6 - OK. 822 kautta 4709 arvostelua" "
Arvosana 4 - Huono. 663 kautta 4709 arvostelua" "
Arvosana 2 - Hirveä. 838 kautta 4709 arvostelua" "

6,8/10

Siisteys

7,2/10

Henkilökunta ja palvelu

6,4/10

Palvelut/mukavuudet

6,4/10

Majoituspaikan kunto ja tilat

7,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

David

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pros: This was a great location near Table Rock. The room was clean and beds were comfy. The view was beautiful. My kids loved the pool. Cons: The front desk staff (morning and evening shifts) were not able to answer questions about the neighborhood and there was no concierge.
Yöpyi 2 yötä toukokuussa 2024

2/10 Hirveä

Priya, Bloomfield

Rude staff , misleading information
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Nancy, Bridgeport

Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It looks more like a motel that a hotel. I though I was stededing in a nice hotel because of the pictures they have; but when we got there it was like an old motel. Inaccurate description of the place.
Yöpyi 2 yötä toukokuussa 2024
Management vastasi 27.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Hyvä

Gina, Medford

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing views of the falls!! We stayed on the 14th floor! Rooms could use an update, but they were clean.
Yöpyi 2 yötä toukokuussa 2024
Management vastasi 27.5.2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

2/10 Hirveä

Giuseppe

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
BUG INFESTED.......Booked two rooms for May 21 2024 and were assigned rooms 244 and 241. During the evening, a large insect was discovered one of the bed in room 241. Notified the front desk and they switch us to room 237. Later that evening around 2:30 am, a large centipede was discovered on the floor in between the beds. Instead of notifying the front desk, the guests for room 237 moved and stayed in room 244. During check out, we advised the front desk clerk and showed her the picture of the centipede for which she asked that we e-mail it to her and we did. We asked that we get credited for one room (241 or 237) and she refused. Instead she provided us with free breakfast vouchers. Not impressed to say the least. Will not be booking this hotel ever again.
Yöpyi 1 yön toukokuussa 2024
Management vastasi 27.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Loistava

Victoria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a fantastic stay, the room was clean and tidy we had a great view of the falls.
Yöpyi 1 yön toukokuussa 2024
EM vastasi 27.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Huono

Bujar

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The food is bed and room was old
Yöpyi 1 yön toukokuussa 2024
Management vastasi 27.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Loistava

Jagmeetk

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Management vastasi 27.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Loistava

Ayrin

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice
Yöpyi 1 yön toukokuussa 2024
EM vastasi 26.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Hirveä

Syed

Matkusti perheen kanssa
The place is not clean, floors smelled, coffee was terrible, shampoo was missing and staff didn’t bother when asked.
Yöpyi 2 yötä toukokuussa 2024
Management vastasi 27.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Huono

Neru

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel room had stains on the lamp, the walls and the sink was dirty. There was hairs on the doors and the washroom and did not look like it was cleaned. There was no clock (which all hotels always have in the room). I used the iron and the iron stained my linen pants pink, the iron already had a burnt stain which ruined my pants! Elevator was really slow and room looked out style and the Tub. Was a HUGE disappointed. Wifi doesn’t work properly. Was not worth the money. Definitely would not recommend staying here. Did not even have coffee/tea machine in the room.
Yöpyi 1 yön toukokuussa 2024
EM vastasi 26.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Hirveä

Divyansh

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had no room For us, they changed the entire hotel also there was a 30 minute wait at the other hotel coz they rebooked us plus they charged me with more money. The wash basin in the washroom was not clogged. The jacuzzi was not working. Overall a bad experience
Yöpyi 1 yön toukokuussa 2024
EM vastasi 26.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Loistava

Vince Maxwell

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place to stay
Yöpyi 1 yön toukokuussa 2024
EM vastasi 26.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Hirveä

Kei

Huonoa: Siisteys
Management vastasi 27.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Loistava

Jaswant

Yöpyi 1 yön toukokuussa 2024
Management vastasi 27.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Loistava

Basmatie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our stay was excellent. We upgraded for view of the falls. It was a million dollar view. Well worth the price. The hotel room was clean and comfortable. Parking price was a little high
Yöpyi 1 yön toukokuussa 2024
Management vastasi 25.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Huono

Mukul

Matkusti perheen kanssa
Just one word poor service
Yöpyi 1 yön toukokuussa 2024
MM vastasi 25.5.2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Loistava

Darshan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
EM vastasi 26.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 OK

Brian

Yöpyi 1 yön toukokuussa 2024
Management vastasi 25.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Hyvä

Lisa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is overlooking the falls, it is a great location near the horseshoe falls, right at the incline railway to the table rock. Others have mentioned that this location needs upgrades, sure that means its a dated hotel in appearances, however this hotel if all the upgrades were completed your looking at upwards of 500 a night. The bellman was very knowledgeable and helpful, the maintenance staff were friendly. They were doing a repair to 1 elevator and it was down temporarily. All staff would say hello and remember their guests. I feel like this hotel gets a bad review because carpets are old and the tv's are small. Sorry if your coming to Niagara to watch tv.. find somewhere else to go... i will say the "observation floor" the lights should turn down at night so you can get good photos. Otherwise you get just the reflections of the lights of the hallway.
Yöpyi 2 yötä toukokuussa 2024
Management vastasi 25.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Loistava

Rodny

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The view was awesome
Yöpyi 2 yötä toukokuussa 2024
Management vastasi 25.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 OK

Jennifer

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
It was a mediocre hotel
Yöpyi 1 yön toukokuussa 2024
EM vastasi 24.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 OK

Lauren

Matkusti perheen kanssa
The view from our 17th floor room was wonderful! However, The carpets were old and dated and looked very dirty throughout the whole hotel. They definitely need to be replaced. The pool area could have used some better cleanliness and upkeep. The beds were just okay and I’m so glad I brought my own pillow. The pillows seemed very used! Overall the room served its purpose. It wasn’t a bad stay but it was also nothing spectacular.
Yöpyi 1 yön toukokuussa 2024
EM vastasi 24.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 OK

rajesh

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very Noisy AC, Property condition & facilities , poor
Yöpyi 1 yön toukokuussa 2024
Management vastasi 24.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Loistava

Laura

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Must say I saw some negative reviews that gave me pause, but our experience was fabulous! The room was very clean and comfy. Linens were fresh and quite nice! The view was absolutely stunning. Area is very clean and walkable. Parking was plentiful and easy. Lots of dining options. Can’t wait to visit again!
Yöpyi 3 yötä toukokuussa 2024
Management vastasi 24.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Hyvä

Barbara

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024
Management vastasi 25.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Hirveä

Sukhdeep

Huonoa: Siisteys
Yöpyi 1 yön toukokuussa 2024
EM vastasi 24.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 OK

Kristoffer Ivan

Matkusti pienten lasten kanssa
Hyvää: Majoituspaikan kunto ja tilat
Amazing view for a good price
Yöpyi 1 yön toukokuussa 2024
Management vastasi 23.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Hirveä

Lavina

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I booked an interior room, which I had no idea it was on the first floor. So they put me on the second floor and when I checked into my room I could not hang up my clothes as there was no rod in the closet. They obviously did not have any hangers to hang it on as there was no rod. I had to lay down all my clothes on the bed. When I called the front desk, they upgraded me to the eighth floor. The carpet was sticky, and there was a rip on the curtain. the bathtub faucet was dripping water even though I closed it properly. I stayed for two nights and I asked them to clean my room. When I got back to my room, all my dirty towels were on the ground in the bathroom and my bed was not made. My garbage was not collected as well. I went up to two different floors to get ice and they were out of ice. So I had to go up to a higher floor to get some ice. I will never stay in that hotel ever again. I come to Niagara at least twice a month, but this is the last time I will ever stay in your hotel.
Yöpyi 2 yötä toukokuussa 2024
Management vastasi 23.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Loistava

lei

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good
Yöpyi 1 yön toukokuussa 2024
Management vastasi 23.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Hyvä

Yolanda

Matkusti perheen kanssa
Hyvää: Siisteys
The room with the fallsview is awesome. Nice and clean.
Yöpyi 1 yön toukokuussa 2024
MM vastasi 22.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 OK

Susan

Matkusti perheen kanssa
It was just ok. Nothing stood out except that it was conveniently located.
Yöpyi 3 yötä toukokuussa 2024
EM vastasi 22.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Huono

Simao

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Window was broken, view was parking instead of fall overview
Yöpyi 1 yön toukokuussa 2024
EM vastasi 22.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Loistava

Guoliang

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
service
Yöpyi 1 yön toukokuussa 2024
EM vastasi 22.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Hirveä

Derrick

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The room I was given wasn’t inside the main building. It was a motel. It’s such a terrible experience.
Yöpyi 1 yön toukokuussa 2024
Management vastasi 21.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Huono

Anthony

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hallways were dirty, extremely noisy room, toilet slow Parking lot dirty
Yöpyi 1 yön toukokuussa 2024
Management vastasi 21.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Huono

Mehadi

Matkusti perheen kanssa
They charged $200 / night but parking is not included. $50 for parking ?? Also. Washroom is tiny, they couldn’t even fit a sink in the washroom. Terrible !! But if give them some credit for falls.
Yöpyi 1 yön toukokuussa 2024
Management vastasi 21.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Hyvä

Nawaz

Matkusti perheen kanssa
bathroom very small bath tub terrible
Yöpyi 1 yön toukokuussa 2024
Management vastasi 21.5.2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 OK

William

Huonoa: Siisteys
Yöpyi 4 yötä huhtikuussa 2024
EM vastasi 22.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Loistava

SAMPREET

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent Stay!
Yöpyi 1 yön toukokuussa 2024
Management vastasi 21.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Hyvä

Radka

Hyvää: Siisteys ja henkilökunta ja palvelu
The hotel definitely needs some updating. Our tower room with two queen beds was simple, small bathroom with sink in the hallway, weird. Beds are ok, pillows tiny and sheets? I l mean either they need fitted sheets or proper size for the bed and duvet covers. Free coffee in the lobby, breakfast and dinner places close by. And of course the view was amazing. Parking $ 45 plus tax a night. Insane!!!!! For the price of the hotel they could really update it.
Yöpyi 1 yön toukokuussa 2024
EM vastasi 21.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Hyvä

Noy, Fort Lauderdale

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to falls. Needs a bit updating.
Yöpyi 2 yötä toukokuussa 2024
EM vastasi 21.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Loistava

Zubaida

Yöpyi 1 yön toukokuussa 2024
EM vastasi 22.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Loistava

Catherine

Yöpyi 1 yön toukokuussa 2024
EM vastasi 22.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Hyvä

Donna

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The view of the falls was amazing
Yöpyi 1 yön toukokuussa 2024
EM vastasi 21.5.2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Huono

Faisal

Huonoa: Siisteys ja henkilökunta ja palvelu
The room was dusty and could not use the outlet since it was all covered with dirt and dust.
Yöpyi 1 yön toukokuussa 2024
Management vastasi 21.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Hirveä

Anthony

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The experience was very bad. Extra charge for everything ! 40$ to have room in the hotel because the rent rooms in a others place next to the hotel, 60$ for the parking for the night… No air conditioner…
Yöpyi 1 yön toukokuussa 2024
EM vastasi 21.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 OK

Eduardo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Falta de atención, el cuarto no tiene suficiente articulos de limpieza personal
Yöpyi 2 yötä toukokuussa 2024
EM vastasi 21.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Hirveä

Karman

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dirty washrooms and the room smells like a chainsmokers room. When asked to address the issue the managment told me theres nothing they could do about the smell and refused to clean the washrooms
Yöpyi 1 yön toukokuussa 2024
EM vastasi 21.5.2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 OK

Kevin

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
No shower gel in the bathroom The tv not smart Long check in time Elevator area needs cleaning View was sensational No water in the fridge No kettle No microwave
Yöpyi 1 yön toukokuussa 2024
EM vastasi 21.5.2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.