Norton Hotellit

”Overall the staff were helpful, food is also good This is not a cheap place to stay at so you would expect a few basics The WiFi was so slow you couldn’t get Amazon or Netflix on We were in room 7 without A/C hot on the 13/7/26 We opened the windows the noise from the traffic was deafening There are other hotels in this area with better facilities, I will look at them next time I am in the area”

”Lovely room, and good food cooked well”

”All staff were so helpful and polite,nothing was to much to make our stay pleasant.”

”Location is superb, 100 ft to Chippenham bus station, and leads than 10 minutes bistro from the train station. Room is spacious, so is the bathroom, big and renovated. Courtyard is nice. There is a leisure pool at site too. Huge parking lot at back. The buffet breakfast offered was full English style and truly great. Staffs were super friendly. I stayed here one night to visit the near by Cotswold villages, like Castle Combe, which was only half an hour away. If the windows could be upgraded and...

”Positives. Staff friendly and helpful, food (dinner and breakfast) was enjoyable and well presented. Negatives. Decor was tired, handrails need cleaning, room windows need attention.”

”I've stayed at the hotel multiple times and never had a problem until Wednesday 15th July. The building is obviously old so limited to what they can do, but second floors rooms in peak summer are like pizza ovens. The small ancient fan is not enough and I barely slept.”

”On arrival there was road works outside the hotel which we were unaware of. I had messaged to ask where to park but got no answer. The parking is payable across the road and behind some houses. The hotel building is very old and the bar area is quite nice. The two young lads on the bar were very nice and friendly. The room we had was in need of decoration and updating, not in good shape. We had drinking facilities provided but I’d advise take your own as the ones given were to certain tastes....

”The key to any stay if the staff. They were amazingly friendly. Can’t beat this place for price or location when travelling.”

”Excellent breakfast/ dinner outside in garden.”

”We loved everything about this hotel. Staff , food , room and location. Would love to stay here again.”

”Easy to find and helpful staff when we arrived early . Light flickering in toilet but sorted by staff straight away . Found previous occupants half eaten Chinese takeaway still in the bin in the room which wasn’t great . Reported to reception all very apologetic but should really happen if housekeeping being done throughly . Maybe they just had an off day . Colleague in separate room only had one towel in the room, no bathmat and no hand towel but as a sole occupant she decided not to complain...

”Nice beautiful building, good facilities. Okayish gym and spa section. Charged t”

”I had a warm welcome and my case was taken up to my room. The room was large with king sized bed. All clean, dated, but that suited the age of hotel! There was a small table with kettle and a selection of tea, coffee etc. Large en-suite with large shower. Lots of choices on breakfast menu and cooked freshly. Parking was easy. Location was excellent. 5 minutes walk to Lacock Abbey. Lacock is a very small place but very interesting.”

”Worst night sleep I’ve ever had staying in an hotel, bed was terrible. Disappointed for price paid”

”Great staff, Rooms were clean”

”A really lovely hotel and the staff were all so friendly and attentive through our stay We did a spa morning whilst there and the massage was really good Also the restaurant was great with delicious food and a great setting especially sitting outside in the nice weather”

”Lovely large room, comfy bed sand very dog friendly. Lots of parking and advantage of park and ride into Bath 10min walk away. Excellent Sunday roast and fantastic breakfast will definitely be back!”

”Excellent stay at this beautiful accommodation. The rooms are in the different building than the main house in the pictures. Very idyllic both. Car park available easily. Good food and great service. Eaay access to Bath with car. Around 15min drive. Bed waa comfortable and room was spacious and clean. ”