5BD Windsor Westside Near Disney (WW 9004)

Summary:

We welcome You to our Beautiful & Cozy 5 bed / 5.5 bath with Private Pool home with all the amenities necessary for your family and friends to spend a precious and memorable vacation in Orlando.



Guest Access:

Electronic Keypad for Guest self check in.



Entire house is available for Guest use.



Getting Around:

Please check your e-mail for arrival instructions once the reservation process is complete.



Other Things to Note:

HOUSE RULES AND CONDITIONS



Thank you for booking with us! We look forward to hosting you and hope to make your Orlando stay a memorable one.



Please see especially important information and details regarding our House Rules + Resort Rules:



- This is not a hotel. This is someone’s home, please treat it with respect!

- Please keep all communication centralized via Airbnb, as per platform policy, as well as both Guests and Hosts safety.

- Self check-in: Self check-in is available for your own safety and comfort. Guests receive an access code via email (check in voucher). We also send all the information via email, in the form of check-in voucher, however, we kindly request all Guests to double check all information on the Airbnb chat, as there is always pertinent check in information to both the Resort as well as the home (sometimes the code gets updated and the one in the email voucher no longer applies). Many local Resorts have implemented new check-in policies of their own, which they require a Guest list name, to check in via main gate, etc.… We expect Guests to also follow the Resort rules. We will notify Guests, upon booking, if Resort rules call for Guest names to be provided. This is Guests responsibility to revert in due time, enabling us to insert the names, in a timely manner, in Resort’s portal.

- Home is self-catering. The following starter supplies are provided in the unit upon your arrival: 2 trash bags, 1 small dish detergent, 1 dishwashing capsule, 1 paper towel. Each bathroom will have: 1 small bar soap, 1 shampoo, 1 conditioner, 1 toilet roll. No other supplies will be provided. Please stop by the nearest Supermarket to gather any additional items you may need for the duration of your stay.

-All bedding and bath towels are provided. Clean sheets and towels will be available in the unit. Each Guest receives 3 towels (1 bath + 1 hand + 1 pool + 1 mat towel per bathroom). Please note all towels will be accounted for at the end of your stay. There will be a charge for missing or damaged towels. No washing cloth provided for sanitary reasons.

- Resort offers daily trash valet pick up services. Please follow instructions regarding trash disposal. Any trash left in the home upon Guest’s departure will result in a $50 fee.



Additional / Optional Services (Please inquire at least 48 hours in advance):



- Pool (+ Spa where applies) heating fee: $25 / day. 2 consecutive day minimum required. Most of our homes offer this feature.

Upon completion of payment, pool (and / or spa, where applicable) will be set to 85ºF - 90ºF. In case Guest wishes a specific temperature, we may accommodate, if there is no stress / damage to the equipment.

It may take 24 hrs+ for the pool to heat up or cool down.

Please note the pool pumps have a safety mechanism to prevent overheating during cold weather conditions, when working overtime. This leads to a temporary shut off of services automatically until the pump can regain its functionality in a safe and efficient manner.

Please note the pool heater works via HEAT EXCHANGE system and might not function properly with weather nearing freezing temperatures.

The heater for the spa (where applies – not all homes have spa) is the same as the heater for the pool. Therefore, it is not possible to keep spa heat on and pool heat off. Spa will get warmer sooner, however, pool temperature will also heat up (Especially on hot days).

MID STAY CLEANING – Currently not available, as our vendors inform, they are facing labor shortage.





- Grill (where applicable): $70 with 1st full propane tank included.



- Early check-ins (when possible): Must always be authorized by Host. Official check-in time is 4 pm.

- Late check-out (when possible): Must always be authorized by Host. Official check-out time is 11 am. Unauthorized late check-outs will result in a $100 charge for delay inside the first hour after official check-out time. In case Guest performs late check out after 12 pm, without previous authorization by Host, there will be a full daily fee rate charge from the Guest. This charge does not grant Guest option for additional stay and eviction measures will be applied.

-The maximum Guest occupancy allowed in the unit at any time is set by state and local ordinances and/or fire codes, and no exceptions can be made. This is also a Resort policy as well as Airbnb rule. Guests cannot exceed number of individuals stated in reservation. Noncompliance to these rules will result in immediate termination of the reservation, without refund and eviction process will immediately commence. Furthermore, there will be an additional charge of $100 per day per unauthorized Guest that is detected.

- No parties or events allowed: This is also a Resort policy as well as Airbnb rule. Noncompliance will result in immediate termination of the reservation, without refund and eviction process will immediately commence. Furthermore, there will be an additional charge of $100 per day per unauthorized Guest that is detected.

- No pets or any type of animals allowed. Homeowners do allow service pets, if documentation is provided and that Guest agrees that any damage to the property (other than natural wear and tear) will be charged accordingly, per standard procedures for all Guests.

- Guests are expected to communicate via proper channels (booking platform). Non-compliance may result in termination of reservation.

- Smoking in the premises is not allowed.

- Minimum Age requirement to book: 25 years old.

- No Fireworks allowed on house premises. No fireworks allowed on Resort’s premises.

- We are not responsible for any objects lost or forgotten by Guests.

- No swimming or fishing in Resort ponds / lakes. We strongly recommend keeping safe distance from such areas, as they are potential for wildlife encounters (alligators, snakes, etc…).

- We do not allow electric vehicles to be charged using property power. Non-compliance will result in instant $100 charge and subject to immediate termination of reservation.

- Resort and club house amenities are subject to closure without any notice. We do not have any control over the Resort policies and cannot be held accountable. We do our best to keep Guests duly updated on the current scenario.

- Resort does NOT allow RV, trailer, 5th wheel, recreational vehicles, golf carts, etc.… large vehicle parking inside their premises.

- Prior to Guest checking in and upon check out, an inspection will take place in the unit. We kindly request Guests to report to us in the event of any damages. If there is damage to the property (unit or objects inside premises), the full cost to fix or replace the damaged is Guest’s responsibility.

- The Owner, Total Synergy Solutions LLC., Host, acting as agent or its designated Management Company, as applicable, cannot accept liability for personal injury, accident, or death of members of the Guest's party or visitors to the Unit (including use of the pool and spa and surrounding areas and use of the equipment supplied be that on or off the unit or premises) or for any loss or damage to any property howsoever caused.

- The Owner, Total Synergy Solutions LLC., acting as agent or its designated Management Company, as applicable, accepts no responsibility for, and shall not be liable in respect of any loss, damages, alteration, delay or changes arising from circumstances outside our control.

- Limitation of Liability and Hold Harmless: Total Synergy Solutions LLC, THE HOST, PROPERTY MANAGER AND THE PROPERTY OWNER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSSES OF ANY NATURE ARISING FROM THE SUBJECT MATTER OF THIS AGREEMENT. FURTHER, AND MORE SPECIFICALLY, Total Synergy Solutions LLC, THE HOST, PROPERTY MANAGER, THE PROPERTY OWNER, AND ANY HOMEOWNERS ASSOCIATION SHALL NOT BE LIABLE FOR INJURIES OR OTHER DAMAGES INCURRED AS THE RESULT OF GUEST'S USE OF THE SWIMMING POOL. SWIMMING IS AT THE GUEST'S OWN RISK. CHILDREN MUST BE SUPERVISED AT ALL TIMES. ABSOLUTELY NO DIVING ALLOWED.

- The property will be cleaned before your arrival and we kindly ask our guests to maintain the unit as its best condition.

- AIR CONDITIONING: A/C temperatures set between 72ºF-78ºF and set to Auto/Cool position. Any lower setting will cause the A/C unit to freeze up, resulting in considerable damage to the unit. Please ensure all doors and windows remain shut for equipment to function properly.

- We have no control over surrounding construction, unfortunately. We do our best to notify Guests in case we learn there is construction or the risk of noise in the neighborhood, however, unfortunately, we do not have any control over this situation.

- Please note we always do our best to provide support and comfort to all our Guests. In the event of emergency assistance needed (A/C repairs, power / water outage, etc…), we will do our best to service as quickly as possible, however, we do work in occasions with outside vendors even though we may immediately place a service call, time to fix could vary and is outside of our control. We may request the Guest to send us photos, so we / technician can better address the issue.

- In the event of life threatening / emergency situations, call 911.



Interaction with Guests:

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