Dealing with Patsy and Larry was a delight. They were quick to respond to our request and gave easy to follow instructions on how the rental process worked. No surprises.👍🏻. The check in when very smooth as well. The condo was nice and clean. It had everything we needed for our stay. Very comfortable beds.. But as for the property, we went to check out the pool area( around 4:30) just after check in, we found the office was closed ( this was on a Wednesday), and that the very large deck that is showed in the pictures that looks over the lake was no longer acceptable. It was completely fenced off. Our kids wanted to sedum and use the hot tub that evening around 8:30 or so, when we arrived at the pool it was very dark. The lighting is very poor. There was no lighting in the pool or around, or in the hot tub. It was hard to see. Not very inviting. Most places I have stayed over the years has a few computers and printers in the office area with other things such as work out room sitting area etc etc. This office area even had a half basketball court., but all were closed . When they were open, I needed to print my boarding passes for our return flight and I was told they did not have a computer or printer. No game room or anything for the kids. I give the condo a great review. It was very nice. As for the resort area Runaway Beach, it is not very inviting.