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Arvostelut: Hotel Residence Foch

4 out of 5
Hotel Residence Foch
10 Rue Marbeau, Paris, Paris

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 394 kautta 667 arvostelua" "
Arvosana 8 - Hyvä. 212 kautta 667 arvostelua" "
Arvosana 6 - OK. 33 kautta 667 arvostelua" "
Arvosana 4 - Huono. 14 kautta 667 arvostelua" "
Arvosana 2 - Hirveä. 14 kautta 667 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

m, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
******!
Nice & cosy small hotel in a very callm area, still only few stepa away from the main touristic sites. Recently refurbished. Staff wery helpfull and friendly.

10/10 Loistava

Sergio

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El hotel es muy bonito y bien ubicado. Es facil moverse por la ciudad en el transporte publico desde el hotel. La habitación que tuvimos el último día es ma que esta hasta arriba del hotel. Si trae maletas muy pesadas no es conveniente porque hay que subir escaleras con las maletas y es incómodo, sin embargo la vista y el balcón que tienen vale la pena con una vista parcial a la torre eiffel. El personal es muy amable y siempre estan dispuestos a ayudar. Lo recomiendo ampliamente.
Yöpyi 1 yön toukokuussa 2024
Hotel Residence Foch vastasi 27.5.2024
Hola,Gracias por compartir tu experiencia con nosotros. Nos alegra saber que disfrutaste de nuestra hermosa ubicación y que encontraste nuestro personal amable y servicial. Lamentamos cualquier inconveniente que puedas haber experimentado con respecto a las escaleras hacia la habitación ubicada en la parte superior del hotel. Sin embargo, nos complace que hayas podido disfrutar de la vista y el balcón con una vista parcial a la Torre Eiffel. Apreciamos tus amables palabras y recomendación. Esperamos tener el placer de recibirte nuevamente en el futuro.Un cordial saludo,Samia

8/10 Hyvä

Khosrow S., VERMILLION

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Located in nice and safe place. Very friendly staff day and night.
Yöpyi 6 yötä huhtikuussa 2024
Hotel Residence Foch vastasi 8.5.2024
Dear Khosrow,It's fantastic to hear that you found our location to be pleasant and secure. We take great pride in providing a welcoming environment for our guests, and it's wonderful to know that our staff made a positive impression on you, both during the day and at night. Thank you for sharing your experience!Best regards,Samia

10/10 Loistava

Sergio

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is nice and quiet. Is very near 2 subway stations. You can get easily to the arc of the triumph by footh. The personnel of the hotel is very kind and helpful. The room was quite spacious and clean and has a lot of natural light. As it is a boutique hotel every room os different and has it own personality. I had a problem with a prevoius reservation that was solved immediately. I will definitely come back again to this hotel.
Yöpyi 4 yötä huhtikuussa 2024
Hotel Residence Foch vastasi 8.5.2024
Dear Mr.Sergio,It sounds like you had a wonderful experience during your stay! We're thrilled to hear that you appreciated our quiet and conveniently located property, as well as the helpfulness of our staff. It's fantastic that you found your room spacious, clean, and filled with natural light – each one truly has its own unique charm in our boutique hotel. We're glad we could promptly resolve any issues with your previous reservation, and we can't wait to welcome you back again in the future!Best regards,Samia

8/10 Hyvä

Sergio

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys
The Hotel is in a nice and quiet zone near 2 subway stations. The room is big and with natural light. The personal is very kind and helpful. We spent 6 nights and the first night the room was very cold because the calefaction didnt work it was fixed the next day but the we couldnt use the air conditioner only calefaction. The room wasn't clean as expected there were a lot of dust in the towel warmer and in the foldable bed. Also in the corners of the room there was a lot of dust and human hair not from us. We are returning next monday and we expect not having this issues again. We also are in our 10th anniversary and they didn't even have a minimum detail with us. In the front desk they told us we should have told them but we did in the form they send before check in.
Yöpyi 6 yötä huhtikuussa 2024
Hotel Residence Foch vastasi 8.5.2024
Dear Mr.Sergio,I'm truly sorry to hear about the issues you encountered during your stay. It's disappointing that the heating was not functioning properly upon your arrival and that cleanliness fell short of your expectations. Your feedback is invaluable, and I assure you we take it seriously. We will ensure that your upcoming stay is much more comfortable and that the cleanliness standards are met to your satisfaction. Additionally, I apologize for any oversight regarding your anniversary celebration. Please rest assured that we will make every effort to acknowledge and celebrate this special occasion during your next visit. Thank you for bringing these matters to our attention, and we look forward to welcoming you back next Monday.Best regards,Samia

8/10 Hyvä

Bassem

Nice quite location, spacious room,
Yöpyi 3 yötä huhtikuussa 2024
Hotel Residence Foch vastasi 24.4.2024
Dear Mr.Bassem,We're delighted to hear that you enjoyed our quiet location and spacious room! Providing a serene atmosphere and ample space for our guests is always our aim. Thank you for sharing your experience, and we hope to have the pleasure of welcoming you back in the future.Best regards,Samia

4/10 Huono

Paolo

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
struttura datata con camere molto piccole
Yöpyi 1 yön maaliskuussa 2024
Hotel Residence Foch vastasi 28.3.2024
Dear Valued guest,Thank you for sharing your feedback. We apologize for any inconvenience caused by the size of our rooms. Your comments are valuable to us as we continually strive to improve our services. We want to inform you that we have renovations planned very soon, which we hope will enhance your future experience. We look forward to the opportunity to welcome you back.Best regards,Samia, the foch team

10/10 Loistava

Frank, Kansas City

Yöpyi 1 yön maaliskuussa 2024
Hotel Residence Foch vastasi 16.4.2024
Dear Frank,Thank you for taking the time to leave us a 5/5 review on Expedia! We are thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction means the world to us, and we are delighted that you enjoyed your time at our hotel. We hope to have the pleasure of welcoming you back again soon for another wonderful stay.Best regards, Samia

10/10 Loistava

Cherie

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Yöpyi 3 yötä joulukuussa 2023
Alexandra vastasi 6.2.2024
Merci infiniment, Cherie, pour votre note parfaite de 5 sur 5 sur Expedia ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Bien à vous,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä joulukuussa 2023
Alexandra vastasi 6.2.2024
Cher client, Merci infiniment pour votre note parfaite de 10 sur 10 ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Bien à vous,

2/10 Hirveä

Rachelle

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Very bad experience. They moved us to a 3 star hotel without even informing us in advance. They said that there is a technical problem with our room only having no water. I asked for the same 4 star hotel replacement but she said there is none available at the price I paid for (of course it is a last minute booking vs what I paid for 3 months ago). She said my option was a refund or to be moved to the 3 star hotel which happens to be owned by the same company. So either option leaves me short handed. The lady was not even sympathetic to our situation and sounded very condescending. I will never book with this hotel again.
Yöpyi 2 yötä joulukuussa 2023
Alexandra vastasi 8.2.2024
Dear guest,We apologize for the inconvenience during your recent stay. Due to a technical issue, we relocated you to a hotel on Champs Elysées. While our intention was to provide a suitable alternative, we regret any miscommunication that occurred during this process. Your feedback is valuable, and we'll address these concerns to enhance our service. We hope to have the chance to welcome you back in the future.Best regards,

6/10 OK

Marissa

Yöpyi 1 yön joulukuussa 2023
Alexandra vastasi 6.2.2024
Chère Marissa,Merci d'avoir partagé votre avis sur Expedia. Nous prenons en compte vos commentaires pour améliorer nos services. N'hésitez pas à nous contacter si vous avez des suggestions ou des préoccupations spécifiques. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience qui répondra pleinement à vos attentes.Bien à vous,

10/10 Loistava

Peter

Yöpyi 1 yön lokakuussa 2023
Alexandra vastasi 1.12.2023
Thank you very much Peter ! We are happy you have rated your stay 5 / 5 ! We will be glad to see you back at Foch****.

2/10 Hirveä

Samih

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Hotel Residence Foch vastasi 1.4.2024
Dear valued guest,Thank you so much for taking the time to leave a review about your experience! Your feedback is invaluable to us, and we're thrilled to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back again very soon for another equally enjoyable experience. Once again, thank you for your trust and support!Best regards,Samia, the foch team

6/10 OK

Philippe kouadio

Liikematkailija
Hyvää: Siisteys
Yöpyi 2 yötä syyskuussa 2023
Thibaut - Directeur vastasi 26.9.2023
Cher Monsieur Kouadio,Nous vous remercions d'avoir choisi l'hôtel Résidence Foch pour votre séjour parisien. Nous regrettons de ne pas avoir pu vous satisfaire pleinement lors de votre expérience chez nous. Qu'auriez vous souhaiter avoir pour mériter un 10/10; note très importante pour les équipes?A votre disposition,

8/10 Hyvä

joelle, metz

Hyvää: Siisteys ja henkilökunta ja palvelu
Personnel sympathique Bien situé, au calme Un petit rafraîchissement serait à prévoir
Yöpyi 2 yötä elokuussa 2023
Alexandra vastasi 6.9.2023
Bonjour Joelle, merci pour cette belle note. Nous serons ravis de vous revoir à l'hôtel. Bien à vous,

10/10 Loistava

Xi

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient location, only a few minutes walk to the metro stations. The neighborhood is also very safe, and I don’t feel any uncomfortable walking from the station back to hotel after midnight. Very friendly staff. Book the suite and it’s beyond my expectations for the price.
Yöpyi 3 yötä elokuussa 2023
Alexandra vastasi 31.8.2023
Dear Mr Xi, Thank you so much for a nice comment ! This is true, this area of Paris is very safe! It's always nice to know that we've lived up to your expectations. Parisian Regards,

10/10 Loistava

ROBERTO

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2023
Alexandra vastasi 31.8.2023
Dear Roberto, Thank you for the high rating ! We are happy that you rated us 10 out of 10 ! We will be very happy to see you soon again. Parisian Regards,

10/10 Loistava

Wiley

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Service Good Location
The hotel’s location is close to the M1 metro station, many cafes and patisseries, and Arc de Triumph. All within a 10 to 20 minute walk from the hotel. The staff service was excellent. When we arrived, we were surprised to find that the top floor room required us to climb two flights of stairs above where the elevator stopped and that the coffee maker was not working. The next morning the hotel manager volunteered to move us to another nicer room on a lower floor. They had our luggage moved by the time we returned from site seeing. Could not ask for better service.
Yöpyi 5 yötä heinäkuussa 2023
Alexandra vastasi 7.8.2023
Dear Wiley, Thank you so much for your great comment! It is always our honor to serve our quests the best way we could. Thank you for appreciating our service and location. We would be very happy to see you again soon. Parisian Regards, Front Desk Manager

10/10 Loistava

Tsz Ben Benson

Yöpyi 1 yön elokuussa 2023
Alexandra vastasi 6.9.2023
Dear Mr Benson, thank you for this high rating!. We look forward to seeing you again at the hotel.

10/10 Loistava

junyong

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2023
Alexandra vastasi 2.8.2023
Dear Junyong, Thank you for a 10 / 10 ! We are greatful and would be happy to see you again. Front Desk

10/10 Loistava

Gregory

Yöpyi 4 yötä heinäkuussa 2023
Alexandra vastasi 18.7.2023
Merci Gregory! Nous sommes ravis que vous nous notez 10/10 !

6/10 OK

THIERRY

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön kesäkuussa 2023
Alexandra vastasi 29.6.2023
Bonjour Thierry, Merci d'avoir pris le temps pour évoluer notre hôtel ! Bien à vous,

10/10 Loistava

Elina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön kesäkuussa 2023
Alexandra vastasi 30.6.2023
Dear Elina, Thank you very much for this excellent rating! We will be happy to welcome you again at Foch. Parisian Regards,

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2023
Alexandra vastasi 29.6.2023
Thank you so much for such a high rating ! We will be happy tro welcome you again soon. Parisian Regards

8/10 Hyvä

Allison R., Englewood

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful find! Clean, quiet, charming and very good value. The staff was approachable and quite gracious to us.
Yöpyi 1 yön toukokuussa 2023
Alexandra vastasi 29.6.2023
Dear Allison, Thank you so much for your kind comment. We really appreciate you taking time to share your experience with us. We are delighted to know that you have appreciated our exceptional reception team that all our clients love. We look forward to welcoming you again in the future!

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä toukokuussa 2023
Alexandra vastasi 29.5.2023
Dear Allison, Thank you very sincerely for taking the time to share your impressions following your stay at Résidence Foch. We are delighted to learn that you had a pleasant stay with us, and have especially appreciated our friendly team! We were happy to share your impressions with our teams who are delighted to have contributed to the success of your recent visit. Hoping to have the pleasure of welcoming you back to Residence Foch soon. Alexandra, Front Desk Manager

10/10 Loistava

Melissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mostly 5/5. Cleaning of rooms is done late in the afternoon, which is an inconvenience if you want an afternoon snooze in a clean room. Coffees, shower gels, and shampoos were not adequately replenished for a family of four. Otherwise, 5/5. Go and enjoy your stay.
Sonia vastasi 16.4.2023
Dear Melissa,Thank you for your stay at Hôtel Residence Foch and for your words.We are happy to learn that you enjoyed your stay with us The rooms are cleaned between 9:00am and 5:00pm, next time do not hesitate to call the reception to give us your preferred timeUsually the products are arranged for the number of people on the reservation. We apologize for it We hope to welcome you again :)Best Regards,

10/10 Loistava

MEHMET EMRE

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä maaliskuussa 2023
Randria H vastasi 6.4.2023
Dear,Thank you very much for your kind words and for choosing to stay with us at Hotel Residence Foch. We are delighted to hear that you had a super stay with us and we hope to welcome you back soon.At Hotel Residence Foch, we always strive to provide our guests with the best possible experience and it is great to hear that we succeeded during your stay. We are especially pleased that you found our staff to be friendly and helpful. We take great pride in our team and will be sure to pass on your compliments to them.We are also glad to hear that you enjoyed your room. We work hard to ensure that all of our rooms are comfortable, clean, and well-equipped, and it is wonderful to hear that we succeeded in meeting your expectations.Once again, thank you for your kind words and for choosing Hotel Residence Foch for your stay. We look forward to welcoming you back soon and to providing you with another enjoyable experience.Warm regards,Hotel Residence Foch

8/10 Hyvä

Alain

Yöpyi 1 yön maaliskuussa 2023
Randria H vastasi 6.4.2023
Dear,Thank you very much for your kind words and for choosing to stay with us at Hotel Residence Foch. We are delighted to hear that you had a super stay with us and we hope to welcome you back soon.At Hotel Residence Foch, we always strive to provide our guests with the best possible experience and it is great to hear that we succeeded during your stay. We are especially pleased that you found our staff to be friendly and helpful. We take great pride in our team and will be sure to pass on your compliments to them.We are also glad to hear that you enjoyed your room. We work hard to ensure that all of our rooms are comfortable, clean, and well-equipped, and it is wonderful to hear that we succeeded in meeting your expectations.Once again, thank you for your kind words and for choosing Hotel Residence Foch for your stay. We look forward to welcoming you back soon and to providing you with another enjoyable experience.Warm regards,Hotel Residence Foch

10/10 Loistava

Caroline

Yöpyi 1 yön helmikuussa 2023
Randria H vastasi 6.4.2023
Dear,Thank you very much for your kind words and for choosing to stay with us at Hotel Residence Foch. We are delighted to hear that you had a super stay with us and we hope to welcome you back soon.At Hotel Residence Foch, we always strive to provide our guests with the best possible experience and it is great to hear that we succeeded during your stay. We are especially pleased that you found our staff to be friendly and helpful. We take great pride in our team and will be sure to pass on your compliments to them.We are also glad to hear that you enjoyed your room. We work hard to ensure that all of our rooms are comfortable, clean, and well-equipped, and it is wonderful to hear that we succeeded in meeting your expectations.Once again, thank you for your kind words and for choosing Hotel Residence Foch for your stay. We look forward to welcoming you back soon and to providing you with another enjoyable experience.Warm regards,Hotel Residence Foch

10/10 Loistava

ALI

Yöpyi 1 yön helmikuussa 2023
Randria H vastasi 6.4.2023
Dear,Thank you very much for your kind words and for choosing to stay with us at Hotel Residence Foch. We are delighted to hear that you had a super stay with us and we hope to welcome you back soon.At Hotel Residence Foch, we always strive to provide our guests with the best possible experience and it is great to hear that we succeeded during your stay. We are especially pleased that you found our staff to be friendly and helpful. We take great pride in our team and will be sure to pass on your compliments to them.We are also glad to hear that you enjoyed your room. We work hard to ensure that all of our rooms are comfortable, clean, and well-equipped, and it is wonderful to hear that we succeeded in meeting your expectations.Once again, thank you for your kind words and for choosing Hotel Residence Foch for your stay. We look forward to welcoming you back soon and to providing you with another enjoyable experience.Warm regards,Hotel Residence Foch

2/10 Hirveä

Andres

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a rip-off I accidentally book February 4-6 and it was supposed to be march 4-6 I try since the same day that I book to change the reservation and was willing to pay extra and the people from the hotel insisted that they couldn’t do nothing and keep escalating until now just to rob me of my money. Its a shame Orbitz work with this kind of hotels. Please people stay away as this company and the hotel don’t know how to care about customer and only care about taking clients money and running vacation. I hope no one stays at this hotel.
Yöpyi 2 yötä helmikuussa 2023
Herizo Randria vastasi 4.4.2023
Dear Andres,I am sorry to hear about the issue you have encountered with your reservation.Regarding your reservation, we understand that there was an error made in the booking dates. Unfortunately, since your reservation was made through Orbitz, any changes or modifications to your reservation would need to be made through their website or customer service team. We apologize for any confusion or frustration this may have caused you.In terms of our hotel's policies, we always strive to provide clear information to our guests regarding cancellation policies and any fees that may apply. Our hotel's policies are designed to be fair and consistent, and we regret any inconvenience that may have been caused.Once again, we apologize for any inconvenience you may have experienced and we hope to have the opportunity to welcome you back in the future to show you the level of service we are known for.Sincerely,

2/10 Hirveä

Jocelyne

Yöpyi 1 yön tammikuussa 2023

10/10 Loistava

Sébastien

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent rapport qualité/prix
Accueil très correct, literie très confortable, hotel très calme, petit déjeuner frais bon et complet.
Yöpyi 1 yön tammikuussa 2023
Leila vastasi 20.1.2023
Cher client,Merci pour votre retour! Nous sommes ravis que votre séjour ce soir bien passé !Bien à vous,La Réception

10/10 Loistava

Jan hendrik

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Heel mooi mordern hotel , wat luxe uitstraalt iedereen supper vriendelijk
Leila vastasi 20.1.2023
Dear client, Thank you for your feedback ! We enjoyed also your stay in our hotel :)Best regards,The front desk.

10/10 Loistava

DIANA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was awesome
Leila vastasi 20.1.2023
Dear client, Thank you for your feedback ! Wealso loved having you in our hotel :)Best regards,

10/10 Loistava

Takashi

Yöpyi 3 yötä marraskuussa 2022

10/10 Loistava

Caroline

Yöpyi 1 yön lokakuussa 2022

10/10 Loistava

Sze Ling

Yöpyi 1 yön lokakuussa 2022

4/10 Huono

Saverio

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice and polite staff, but the property is very old, floors are dirty and breakfast was a joke - no idea how it could be considered a 4 star hotel.
Yöpyi 2 yötä syyskuussa 2022
Herizo Randria vastasi 4.4.2023
Dear Saverio,I am pleased to hear that you had a pleasant stay at our hotel. Our staff takes great pride in providing exceptional service to our guests and I am glad that you found them to be courteous and attentive.I would like to assure you that we place great importance on the cleanliness and upkeep of our property. We conduct regular maintenance checks and strive to maintain a high standard of hygiene in all areas of the hotel.Regarding breakfast, we take all guest feedback seriously and I apologize if it did not meet your expectations. We will take steps to improve the quality and variety of our breakfast offerings in order to better cater to our guests' tastes.Once again, I would like to thank you for choosing our hotel and for taking the time to share your experience with us. We look forward to welcoming you back in the future and providing you with the exceptional service that our staff is known for.Best regards,

8/10 Hyvä

Johan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä elokuussa 2022

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä elokuussa 2022

4/10 Huono

Miriam

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I am overall very disappointed with this hotel. I arrived at the hotel and the reception staff weren’t professional. They left our luggage between the first and second door of our hotel room which meant that our access was blocked. So, we had to push our luggage forward awkwardly into the room with two kids in tow. The room wasn’t particularly clean and the room was not representative of what we had booked. I asked to be moved rooms and this request couldn’t be done until the next day as the hotel was full. We moved to a new room the next day which had a wet patch on the carpet just outside the bathroom. We thought that the outgoing cleaners or previous occupants had perhaps dropped water as they left the bathroom but we found later that night that it was actually the air conditioning that was leaking. We reported this to front desk the next day and it was sorted by the time we got back. There were other issues with amenities not working or being effective and the fridge light kept flashing all night which disturbed sleep. At some point I just gave up even telling the hotel because you want to just ignore and enjoy your holiday. would like to say that the staff are nice and polite but they are always troubleshooting and at times don’t communicate with each other to meet the customers needs. I’m very disappointed with our hotel stay. I
Yöpyi 3 yötä elokuussa 2022
Herizo Randria vastasi 4.4.2023
Dear Miriam,We apologize for the disappointment you experienced during your stay with us. We are sorry to hear that our reception staff was not up to your expectations upon arrival. We take full responsibility for the issue with your luggage being blocked in the room and understand how frustrating it must have been for you and your family.Regarding the cleanliness of your room, we are sorry that it did not meet your expectations. We assure you that our housekeeping team works diligently to ensure that all rooms are cleaned and prepared to the highest standards before our guests’ arrival. We deeply regret that you found your room not up to par and that your request to be moved couldn’t be accommodated until the next day due to the hotel being fully booked.We are also sorry to hear about the issues with the amenities not working effectively and the fridge light disturbing your sleep. We understand how important a comfortable stay is for our guests, and we regret that we were not able to provide you with one.We are pleased to hear that you found our staff to be nice and polite. However, we apologize for any miscommunications or issues that you experienced with them. We take guest satisfaction seriously and we will use your feedback to improve our communication and customer service skills.We hope that you will give us another chance to provide you with the excellent stay that we are known for. We value your business and want to ensure that your next stay with us is nothing short of exceptional.Sincerely,

10/10 Loistava

Stefano

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Posizione strategica in zona tranquilla. Personale professionale e gentile. Camera molto comoda.
Yöpyi 3 yötä elokuussa 2022
Alexandra vastasi 16.8.2022
Dear Stefano, Thank you for taking the time to send us your comment. We are delighted that you enjoyed our staff, the comfort, and the quiet residential area around our hotel. Your satisfaction is a real pleasure! We look forward to welcoming you back, Parisian Regards, Alexandra, Shift Leader

10/10 Loistava

Brooke

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is slightly off the beaten path in a quiet neighborhood that is still very accessible to a grocery store, pharmacy, and the metro. The staff was friendly and helpful. We enjoyed a fresh and comfortable breakfast at the hotel every morning and enjoyed a comfortable night's sleep every night.
Yöpyi 4 yötä elokuussa 2022
Alexandra vastasi 16.8.2022
Dear Brooke, Thank you for your lovely comment! We are delighted that you appreciated our friendly and helpful staff, our tasty breakfast, and the residential area around our hotel. Your satisfaction is a real pleasure for us! We look forward to welcoming you back, Parisian Regards, Alexandra, Shift Leader

10/10 Loistava

Woo

Yöpyi 2 yötä elokuussa 2022
Alexandra vastasi 13.8.2022
Dear Woo thank you very much for a 10 out of 10 ! We will be happy to welcome you again soon. Parisian Regards

10/10 Loistava

Sabrina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2022
Alexandra, Shift Leader vastasi 13.8.2022
Dear Sabrina, thank you very much for a 10 out of 10 ! We will be happy to welcome you again soon. Parisian Regards

10/10 Loistava

Maria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El hotel está situado en una zona residencial, lo que da una sensación de tranquilidad y seguridad. Las estaciones del metro están a unas cuadras y llevan a todos los lugares de forma relativamente sencilla. El personal es sumamente amable y atento.
Yöpyi 4 yötä heinäkuussa 2022
Alexandra vastasi 10.8.2022
Estimada Maria, Muchísimas gracias por su comentario tan gentil! Estamos muy contentos de que hayan podido disfrutar de su estancia, de nuestro equipo amable y eficaz, y de la situación de hotel cerca de 2 líneas del metro y del Arco de Triunfo. Estaremos honrados de poder recibirles nuevamente en nuestro hotel. Un saludo cordial, Alexandra, Shift Leader

10/10 Loistava

Elise

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel. Close to public transit
Yöpyi 4 yötä tammikuussa 2020
Badr vastasi 6.8.2022
Dear Elise, Thank you very much for your positive feedback and for taking the time to post this review. We are happy to hear that you had an excellent experience, and we look forward to seeing you again at our hotel. Best regards