Matkat – Pelago

Walking distance to station and City centre. Room was clean but very small. Ok for 1 person for 1 night.

Hieno vanha rakennus loistavalla sijainnilla. Hyväkuntoiset tilat ja ystävällinen henkilökunta. Kattoterassilta hienot maisemat. Miinusta vain kovasta sängystä.

The room was very clean, fully equipped, and in a good position to reach the city center by walking. We got two main issues: 1: Communication poor and inefficace. We got a not-working link to complete the check-in. We tried different ways to get in contact with the structure: mail, Whatsapp, telephone. After a long chasing and trials, we got the codes to access the apartment. 2: air conditioning not working in the apartment. We couldn't sleep the full night, as it was 30 degrees and high umidity outside. Nobody to reach out to fix the issue (until the day after). Both problems managed way below the acceptability threshold.

Superb hotel! A charming oasis in a bustling city. Highlights: pool, sauna, breakfast. The historic centre is about 20 minutes bus ride away, but it’s worth it! Buses run regularly.

We (me, my husband and our 15 year old son) had a wonderful stay at Villa Olmi in July. The place itself is really beautiful with little details. The gardens and pool area are very well maintained and clean. We had junior suite with own garden. The room was spacious and even the sofa bed for our son was very comfortable. Breakfast was versatile and delicious, especially the coffee was good; strong and hot. In the area, where Villa Olmi is located, there is really nothing. Luckily only short car ride to Florence central and hotel had shuttle bus service, which was convenient. Everyone at the hotel staff were really friendly and professional. One small thing only made me feel uncomfortable; at the check out there was added optional service charge to our bill. The receptionist clearly pointed that it was optional. This practice however seemed a bit strange. Anyway, we had absolutely great stay and would definitely come back to this beautiful hotel!