2 ulkouima-allasta, aurinkotuoleja

Arvostelut: Plantation Urban Resort & Spa

4 out of 5
Plantation Urban Resort & Spa
#28, Street 184, Phnom Penh

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 392 kautta 575 arvostelua" "
Arvosana 8 - Hyvä. 144 kautta 575 arvostelua" "
Arvosana 6 - OK. 20 kautta 575 arvostelua" "
Arvosana 4 - Huono. 11 kautta 575 arvostelua" "
Arvosana 2 - Hirveä. 8 kautta 575 arvostelua" "

9,2/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Leena

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Upea paikka
Upea paikka Phnom Penhin keskustassa. Kauniisti laitetut yleiset tilat ja huoneet. Uima-altaalla et uskoisi olevasi kaupungin keskustassa. Suosittelen!
Yöpyi 3 yötä elokuussa 2018

10/10 Loistava

Ulla

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti ja hiljainen hotelli. Ystävällinen henkilökunta.
Manich vastasi 7.5.2018
Dear Ulla, Thank you so much for your nice feed bake. Hope to see you soon. Best regards, Manich Chhun Reservation

2/10 Hirveä

Jukka-Pekka

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
I am upset due to fumigation
I was quite happy with the hotel until they arrange fumigation in the premises. Note was provided one day before. As per letter they provided a indoor restaurant with complimentary drinks for the hour of fumigation. I have not seen such a cloud of pesticides before and tried to get to the indoor place without inhaling much, but they did not allow anybody in. They had organised some private event for the same time. Otherwise all the common areas where outdoor. I had agreed a meeting for the time and I run through the cloud to the reception just to realize that they were not able to do anything. I chose to just disappear from the hotel soonest in order to protect my health. I explained my unsatisfaction to the hotel staff (twice) in the evening but all they did was apologizing. I have had severe headache for two days. I am upset.
Yöpyi 3 yötä tammikuussa 2018

10/10 Loistava

Tapani

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loistava keidas keskellä humua. Uima-allas itsessään jo hyvä syy.
Yöpyi 3 yötä joulukuussa 2017

10/10 Loistava

François

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Five stars !
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Franchesca

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the best hotels I’ve ever stayed in! It was beautiful, clean, and pleasant. I love the design and decor of the hotel. Lots of plants by the pool. Felt like paradise. It was so close to the royal palace, water front, and restaurant. Everything was walkable. Staff was extremely nice and helpful. I’d stay here again if I’m ever back in Cambodia.
Yöpyi 1 yön toukokuussa 2024
Borey CHAN Assistant Manager vastasi 15.5.2024
Dear Franchesca,Thank you for your glowing review! We're thrilled to hear that you had an exceptional experience at our hotel. We're proud of our beautiful and clean design, and we're glad to hear that you appreciated the attention to detail in our decor. Our pool area is definitely a highlight, and we're glad to hear that you enjoyed the lush greenery and peaceful atmosphere. We're thrilled to hear that our staff made a positive impact on your stay. We strive to provide exceptional service and hospitality, and it's wonderful to hear that we exceeded your expectations. We'd love to welcome you back again soon and show you how we've continued to improve and enhance your experience!.Best regards,

10/10 Loistava

Maria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel with amazing pool amd great rooms. The staff was very helpful and attentive. For sure we’ll come back if we’re ever in Phnom Penh again.
Yöpyi 2 yötä toukokuussa 2024
Borey CHAN Assistant Manager vastasi 7.5.2024
Dear Maria,Thank you for your glowing review! We are thrilled to hear that you found our hotel beautiful with an amazing pool and great rooms. Your experience with our helpful and attentive staff adds to the delight, and we are honored to have contributed to your enjoyable stay. We hope to welcome you back to Plantation - Urban Resort & Spa in Phnom Penh soon!Warm regards,

10/10 Loistava

Aaron

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Highly recommend
Yöpyi 3 yötä huhtikuussa 2024
Borey CHAN Assistant Manager vastasi 7.5.2024
Dear Aaron,Thank you for your enthusiastic recommendation! We are delighted to hear that your experience at our hotel was exceptional. We appreciate your support and look forward to welcoming you back or your friends and family in the future. Warm regards,

10/10 Loistava

Dwayne, Jersey City

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was an absolutely beautiful property with the most amazing and friendliest staff. We thoroughly enjoyed our stay here and would definitely stay here again and recommend it to others.
Yöpyi 4 yötä huhtikuussa 2024
Tongsin MAO Duty Manager vastasi 28.4.2024
Dear Dwayne, We are delighted to hear that you found our property, Plantation - Urban Resort & Spa, absolutely beautiful and appreciated the warm hospitality provided by our friendly staff. Your enjoyable stay and willingness to recommend us to others is a testament to our commitment to providing exceptional services. We are grateful for your kind words and look forward to welcoming you back for another delightful experience. Sincerely

8/10 Hyvä

Andrejs

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Borey CHAN Assistant Manager vastasi 21.4.2024
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Loistava

Peter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A tropical oasis in the middle of the city. Staff friendly and helpful with arranging transport for trips etc. Hotel was close to the Royal Palace and waterfront and not far from other attractions. Breakfast was excellent and plenty of choice. The rooms were clean and comfortable. Would definately stay there again
Yöpyi 5 yötä helmikuussa 2024
Alex vastasi 15.4.2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay at our tropical oasis in the heart of the city. It's wonderful to know that our staff could assist you with arranging transportation and that you found our location convenient for exploring nearby attractions like the Royal Palace and waterfront. We're also thrilled that you appreciated our excellent breakfast selection and found your room to be clean and comfortable. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Loistava

Len

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Tongsin MAO Duty Manager vastasi 9.4.2024
We are delighted to receive your positive review, reach out of everything is good. Thank you so much for choosing Plantation urban resort and spa for your stay, we are waiting to welcome you back near the future. Warm regards,

10/10 Loistava

Elke

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is actually large enough but the entrance gives the homely feel of a plantation house. The staff is incredibly friendly and the service impeccable. Can highly recommend the restaurant.
Yöpyi 2 yötä maaliskuussa 2024
Borey CHAN Assistant Manager vastasi 4.4.2024
We are delighted to receive your positive review, highlighting the homely atmosphere of our plantation-style entrance and the warm, friendly service provided by our staff. Your recommendation of our restaurant further emphasizes the quality of our offerings. Your satisfaction is our utmost priority, and we are grateful for your kind words. We appreciate your support and look forward to serving you again in the future. Best regards,

10/10 Loistava

Edward

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel and great staff. I would pay extra for a larger room though.
Yöpyi 3 yötä maaliskuussa 2024
Borey CHAN Assistant Manager vastasi 2.4.2024
Thank you for your positive feedback! We are thrilled to hear that you found our hotel beautiful and appreciated the excellent service provided by our staff. Thank you for choosing Plantation - Urban Resort & Spa for your stay.Best regards,

8/10 Hyvä

Ki

Yöpyi 2 yötä maaliskuussa 2024
Borey CHAN Assistant Manager vastasi 21.4.2024
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Loistava

Jason

Yöpyi 3 yötä maaliskuussa 2024
Borey CHAN Assistant Manager vastasi 2.4.2024
Dear Jason,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Loistava

chendra, Tucson

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
loved staying here. wonderful clean modern room, great housekeeping, friendly staff, and overall a great experience
Yöpyi 11 yötä maaliskuussa 2024
Borey CHAN Assistant Manager vastasi 27.3.2024
Dear Chendra,We are overjoyed to learn that your stay at Plantation - Urban Resort & Spa was filled with love and delight. Our team takes immense pride in offering our guests a clean, modern, and welcoming environment. We appreciate your kind words about our housekeeping and friendly staff, and we are thrilled that your overall experience was exceptional. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again in the future. Warm regards,

10/10 Loistava

Melissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We loved our stay here! Friendly, helpful staff, very clean comfortable rooms and nice pool and restaurant!
Yöpyi 1 yön maaliskuussa 2024
Borey CHAN Assistant Manager vastasi 18.3.2024
Dear Melissa,We are thrilled to know that you had a wonderful stay at our hotel and enjoyed the various facilities and services we offer. Our commitment to providing a comfortable and pleasant experience for our guests is evident in the friendly, helpful staff, clean and cozy rooms, and the appealing pool and restaurant. We are grateful for your kind words and hope to welcome you back for future visits. Best regards,

10/10 Loistava

Ian

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
An excellent choice in Phnom Penh. Fully recommended.
Yöpyi 6 yötä maaliskuussa 2024
Borey CHAN Assistant Manager vastasi 16.3.2024
Dear Lan,Thank you for your kind words! We are thrilled to hear that Plantation - Urban Resort & Spa was an excellent choice during your stay in Phnom Penh. Your recommendation means a lot to us, and we hope to welcome you back or have other travelers experience our hospitality in the future. Best regards,

10/10 Loistava

YU CHUAN

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
this is a business trip, but making me feel to take family to stay here while if i am visit Phnom Penh again.
Yöpyi 1 yön maaliskuussa 2024
Borey CHAN Assistant Manager vastasi 12.3.2024
Dear Yu Chuan,We are delighted to learn that your business trip experience at Plantation - Urban Resort & Spa has left such a positive impression that you would like to bring your family along during your next visit to Phnom Penh. Our commitment to providing a comfortable and enjoyable stay extends to guests of all kinds, and we are honored to be considered a potential choice for both your professional and personal trips. Thank you for your kind words, and we look forward to welcoming you and your family in the future.Best regards

10/10 Loistava

Stoller

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Alex vastasi 7.3.2024
We are thrilled to receive such a high rating Our team remains committed to providing top-notch services and ensuring customer satisfaction in every interaction.

10/10 Loistava

Shane

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
We loved our stay!!! This resort is a hidden gem in the middle of the city. The pool and cabanas are so relaxing. I don’t think this hotel is for children -it’s for adults to relax and isn’t kid friendly. People still brought screaming children that were falling off chairs and breaking glass. I feel bad that the staff has to deal with that. The staff is all friendly and helpful. The spa treatments were amazing!!!! The food is really good. I like that they have a relaxed pool restaurant and then a more upscale restaurant in the front of the hotel. I would stay here every time I’m in Phnom Penh :-)
Yöpyi 3 yötä helmikuussa 2024
Borey CHAN Assistant Manager vastasi 22.2.2024
We are absolutely delighted to hear about your wonderful experience at our resort. Your appreciation for our hidden gem in the heart of the city, the relaxing pool and cabanas, and the exceptional spa treatments truly warms our hearts. We understand your perspective on the resort being more suited for adults seeking relaxation, and we appreciate your empathy for our staff dealing with challenging situations. We are grateful for your kind words about our friendly and helpful team members. The variety of dining options, including our relaxed pool restaurant and upscale front restaurant, is something we take pride in. We are honored by your commitment to choose our resort for every visit to Phnom Penh. Thank you for your continued support, and we look forward to welcoming you again soon. Warm regards,

10/10 Loistava

Wesley

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is fantastic. The staff is extremely friendly and accommodating. The hotel itself is gorgeous and so clean. I saw someone literally on their hands and knees scrubbing the floor every day. The spa is wonderful, the food is wonderful. The pool is incredible. I cannot recommend this hotel enough for a relaxing and comfortable stay. The only thing I would say is if you have small children I would not bring them. This hotel is great for a quiet adult stay.
Yöpyi 3 yötä helmikuussa 2024
Borey Chan Assistant Manager vastasi 22.2.2024
We are thrilled to read your glowing review of our hotel. Your kind words about our staff, the overall cleanliness, the spa, the food, and the exceptional pool have brought us immense joy. We appreciate your recommendation for a relaxing and comfortable stay. Your satisfaction is our top priority, and we will continue to strive for excellence in every aspect of our services. Thank you for choosing Plantation - Urban Resort & Spa for your memorable experience. Warm regards,

8/10 Hyvä

MANUEL

Matkusti ryhmän kanssa
Hyvää: Siisteys
Not 24h room service and not music at the pool, just after 4 pm.
Yöpyi 3 yötä helmikuussa 2024
Alex vastasi 24.2.2024
Dear Manuel, we apologize for the inconvenience you experienced with our room service and poolside music during your stay. Your feedback helps us improve our services to better cater to our guests' needs and ensure a more enjoyable experience for everyone. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

8/10 Hyvä

MAI

Yöpyi 3 yötä helmikuussa 2024
Borey CHAN Assistant Manager vastasi 23.3.2024
Dear MAI,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Loistava

Gillian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful oasis in busy Phnom Penh
Yöpyi 2 yötä helmikuussa 2024
Alex vastasi 17.2.2024
Dear Gillian,Thank you for taking the time to share your feedback on Expedia! We're thrilled to learn that you found our hotel to be a beautiful oasis in the bustling city of Phnom Penh.Creating a serene and comfortable environment for our guests is a top priority, and we're delighted to know that we could provide you with a peaceful retreat in the midst of the city's vibrancy.If you have any specific highlights or suggestions you'd like to share from your stay, we would love to hear more. Your insights are invaluable as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back to our beautiful oasis in the future.Best regards,

10/10 Loistava

Ivett

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Maravilloso!!
Yöpyi 2 yötä helmikuussa 2024
Alex vastasi 17.2.2024
Dear Ivett,Thank you for the perfect 10 out of 10 rating and your wonderful review on Hotels.com! We're thrilled to hear that you had a marvelous experience at our resort.Ensuring our guests have an exceptional stay is our ultimate goal, and your feedback is both rewarding and motivating. If there are any specific aspects of your visit that stood out or if you have any suggestions to share, please feel free to let us know. Your insights are incredibly valuable to us as we continue to strive for excellence.We appreciate your choice in staying with us and hope to welcome you back for another great experience in the future.Warm regards,

10/10 Loistava

michael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Simply excellent.
We loved our stay here. Very tropical vibe and really enjoyed our meals overlooking the pool. The food and service were excellent. Loads of seating around. Great location in the city though you weren’t remotely aware of the city once inside.
Yöpyi 2 yötä tammikuussa 2024
Alex vastasi 13.2.2024
Dear Michael,On behalf of our entire team, we are thrilled to read your delightful review of your recent stay at our hotel. Your kind words highlight the very essence of our commitment to providing a tropical paradise within the city, combined with exceptional food, service, and comfort. It warms our hearts to know that our efforts have contributed to creating memorable experiences for our esteemed guests like you.We take pride in offering a serene escape from the hustle and bustle of the city while maintaining our central location, ensuring that our guests can enjoy the best of both worlds. Your positive feedback serves as a testament to our dedication to excellence and inspires us to continue striving for perfection in every aspect of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another unforgettable stay in the near future.

8/10 Hyvä

KAZUTOSHI

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
2度めのプノンペン
プノンペンど訪問する時にはまた宿泊したいと思いますが、蚊が凄くて困りました。また近くには余り日本人が好きそうなレストランはありませんでした。
Yöpyi 3 yötä tammikuussa 2024
Alex vastasi 22.1.2024
Dear Kazutoshi,Thank you for taking the time to share your feedback with us. We're sorry to hear that you encountered an abundance of mosquitoes during your stay. To assure you, we regularly fumigate our gardens to keep pests at bay, and we also provide mosquito repellants free of charge for our guests' convenience. We apologize for any discomfort caused by the mosquitoes and assure you that we are committed to maintaining a comfortable and enjoyable stay for all our guests.Regarding your comment about nearby restaurants, we're pleased to inform you that there are indeed many dining options along the riverside, including some excellent Japanese restaurants. Our team would be happy to provide you with specific recommendations during your next visit.We appreciate your feedback and look forward to welcoming you back soon. If you have any further questions or concerns, please don't hesitate to contact us.Best regards,

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent!
Amazing hotel! Best one of our Asia trip so far! Decor stylish, service is excelled from very attentive staff. Brilliant location! Book it!
Yöpyi 2 yötä tammikuussa 2024
Alex vastasi 22.1.2024
Dear Mark,We are thrilled to hear that you had an exceptional experience at our hotel during your Asia trip. Your kind words regarding the stylish decor, exceptional service, and brilliant location have not gone unnoticed. We are proud to have exceeded your expectations and will continue to strive for excellence in all aspects of our hospitality. Thank you for choosing our hotel and we look forward to welcoming you back soon. Best regards,

10/10 Loistava

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place to stay in Phnom Pehn
Very clean and comfortable room .Good aircon. Lovely pool with facilities Very nice breakfast Staff lovely and so polite and helpful
Yöpyi 5 yötä joulukuussa 2023
Borey CHAN Assistant Manager vastasi 11.1.2024
Dear Peter,Thank you for your review and kind words about our hotel. We are thrilled to hear that you found your room to be very clean and comfortable, with excellent air conditioning. Our pool area is a popular spot for our guests, and we are delighted to hear that you enjoyed it. We take great pride in providing our guests with a delicious breakfast each morning, and we are pleased to hear that you found it lovely. Our staff team is known for their friendliness, politeness, and helpfulness, and we are proud of the high level of service they provide. Thank you again for your feedback, and we look forward to welcoming you back soon!Best Regard,

10/10 Loistava

HUI

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The resort is worthy of being a 5 star resort. Facilities like the pool, gym and spa are well maintained. Staff were approachable and always had a smile on their faces. They did not expect tips (I gave a handful out of appreciation of their service). Room was as per described, housekeeping does a good job. There is an onsite restaurant with affordable prices (eg cocktails at $6, food from $9-$20). I also engaged their airport transfer service, driver was very proper and drove comfortably.
Yöpyi 2 yötä joulukuussa 2023
Alex vastasi 5.1.2024
Thank you for sharing your positive experience at our resort. We are thrilled to hear that you found our facilities, staff, and room to be of the highest standard, deserving of a 5-star rating. Your kind words about the maintenance of our pool, gym, and spa, as well as the approachability and friendliness of our staff, are greatly appreciated. We are proud that our team went above and beyond to provide exceptional service. Your feedback on the housekeeping's performance is also commendable. Thank you once again for choosing our resort, and we look forward to welcoming you back soon.

10/10 Loistava

YOUNG IL

Yöpyi 2 yötä joulukuussa 2023
Borey CHAN Assistant Manager vastasi 3.1.2024
Thank you for choosing Plantation – urban resort & spa as your stay and taking the time to write this review. We appreciate you sharing your experience with us. We hope to welcome you back in the near future and show you our newly improved room, service and facilities.Best regards,

8/10 Hyvä

Lynn

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Room was clean & spacious. Hotel is within walking distance to Royal Palace, Sisowath Quay & many massage places + eateries
Yöpyi 4 yötä joulukuussa 2023
Alex vastasi 21.12.2023
Dear Lyn,We are thrilled to hear that you found our rooms to be clean and spacious during your stay with us. We take great pride in ensuring that every room meets our high standards of cleanliness and comfort. Our goal is to provide our guests with a comfortable and convenient base from which to explore the city, and we are glad to hear that we have succeeded in this regard. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,

10/10 Loistava

Colin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Faultless
Good location, a short walk away from centre of Phnom Penh. Hotel clean, peaceful and welcoming. You really wouldn't know you were close to the heart of the city
Yöpyi 2 yötä joulukuussa 2023
Alex vastasi 21.12.2023
Dear valued guest,We are delighted to hear that you had a pleasant stay with us and appreciated the convenient location of our hotel, which is just a short walk away from the heart of Phnom Penh. We take great pride in maintaining a clean and peaceful environment for our guests, and we are thrilled to hear that you found our hospitality welcoming as well. Our team strives to provide exceptional service to every guest, and we are committed to ensuring that your experience with us is nothing short of exceptional. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,

2/10 Hirveä

Jesper

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Brandsikkerheden er meget dårlig. Ingen sprinklere, ingen skiltning af flugtveje, smalle trapper, ingen synlige evakueringsplaner, hverken på værelser eller gange. Super venligt og servicemindet personale, lækkkert pool område, den nye restaurant det nye receptionsområde ser meget fint ud.
Yöpyi 5 yötä joulukuussa 2023
Alex vastasi 18.12.2023
Dear valued guest,We appreciate your feedback and would like to address the concerns you have raised regarding fire safety in our hotel. We take fire safety very seriously and have taken various measures to ensure the safety of our guests.In relation to your comments about the lack of sprinklers, signage and evacuation plans, we would like to clarify that during your stay we were in the process of changing from an old system to a new one. We showed and explained this to your colleague while you were staying with us. We have smoke alarms in all renovated rooms and communal areas and our staff receive regular fire safety training to ensure they are aware of emergency evacuation procedures.We would like to assure you that we take fire safety very seriously and have taken various measures to ensure your safety during your stay with us. We welcome your feedback and suggestions and will continue to work on improving our fire safety protocols.Thank you again

10/10 Loistava

Zoë

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff,nice pool in a beautiful green garden
Yöpyi 1 yön joulukuussa 2023
Borey CHAN Assistant Manager vastasi 19.12.2023
Thank you for your positive feedback! We are delighted to hear that you like our pool, garden and you found our staff are very friendly staff. We appreciate your support and hope to continue exceeding your expectations in the future. In the meantime, if I can be of assistance, please don't hesitate to contact me. Sincerely,

8/10 Hyvä

Callum

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is beautiful and the spa massage was the best so far in Cambodia! The only issue was the building works while trying to relax outside your room or by the pool and the dust!
Yöpyi 2 yötä joulukuussa 2023
Borey CHAN Assistant Manager vastasi 19.12.2023
Thank you for choosing your stay at Plantation Urban Resort & Spa and taking the time to give us this review. That sounds absolutely amazing! I'm thrilled to hear that you had such a wonderful experience at the hotel. It's always a pleasure to hear that our Pool is beautiful and proper as exceeded your expectation. However we apologies for any inconvenience about the renovation ongoing this may caused you during your stay. Thank you again for taking the time to reach out and sharing your experience with us, We look forward welcoming you on your next trip to Phnom Penh. Sincerely,

10/10 Loistava

Matthew, Seattle

Yöpyi 1 yön marraskuussa 2023
Borey CHAN Assistant Manager vastasi 19.12.2023
Thank you for your rating and for choosing Plantation - urban resort & spa as your stay! Regards

10/10 Loistava

Vincent

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Super séjour dans cette hôtel merveilleux. La chambre la douche et le lit SONT PARFAIT. Le petit déjeuner est très bon. Très bonne localisation centrale de l’hôtel
Yöpyi 2 yötä joulukuussa 2023
Alex vastasi 11.12.2023
Dear Vincent,We are thrilled to hear that you had an exceptional stay at our hotel. Your kind words mean the world to us, and we are grateful for your positive feedback. We take pride in providing our guests with comfortable and well-maintained accommodations, and we are delighted to hear that our efforts have paid off.We would like to thank you for choosing our hotel and for taking the time to share your experience with us. Your satisfaction is our top priority, and we will continue to strive for excellence in all aspects of our service.We look forward to welcoming you back soon.

10/10 Loistava

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Highly recommend this hotel.
Yöpyi 1 yön marraskuussa 2023
Alex vastasi 5.12.2023
We are thrilled to hear that you had an exceptional experience during your stay with us. Your kind words and positive feedback mean the world to us, and we are grateful for your loyalty and support.

10/10 Loistava

Sophie, Perth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Plantation Urban is an absolutely delightful hotel. We spent four wonderful days here. Our room (2096) had direct access to the pool. Fabulous rooms with extremely comfortable queen size bed and a great shower. Breakfast was delicious and plentiful. The lunch/dinner menu was great. Terrific food - absolutely delicious. Great chefs! We have been travelling for 6 months in Asia and choose this hotel for the last 4 days rest before heading to Europe. Plantation has a modern contemporary feel, beautifully designed and presented. The pool is a tropical oasis with a variety of comfortable seating options to laze away the day. We loved the 30mtr pool to swim laps in. The tropical lush gardens keep the pool area cool and inviting. plantation Urban deserves 5 star boutique rating. I would recommend coming here when their partial renovations are completed. Didn’t hear anything in the rooms but could be heard when at the pool but not loud enough for us to not enjoy this gorgeous hotel.
Yöpyi 3 yötä marraskuussa 2023
Alex vastasi 24.11.2023
Thank you for choosing Plantation Urban and we're thrilled to hear that you had a delightful stay with us. Your feedback is greatly appreciated, and we're glad to hear that our hotel exceeded your expectations. Our team takes pride in providing exceptional service, and we're glad that our chefs' culinary skills impressed you. We're currently undergoing partial renovations, but we assure you that the completed renovations will only enhance your future stays with us. We appreciate your kind words about our hotel and we look forward to welcoming you back soon!

10/10 Loistava

Caron

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great pool and atmosphere. Excellent restaurant
Yöpyi 4 yötä marraskuussa 2023
Borey CHAN Assistant Manager vastasi 12.11.2023
Thank you for your feedback! We are glad to hear that you enjoyed our pool and atmosphere. We strive to create a comfortable and enjoyable experience for our guests. We also appreciate your kind words about our restaurant. Our team works hard to provide excellent dining options for our guests. We hope to have the opportunity to welcome you back in the future! Sincerely,

10/10 Loistava

Seiko

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
ホテルが写真通りでとても綺麗でした。1日中ホテルの中でゆっくり過ごせるので大満足です。スタッフの方も皆さん素敵でした。ありがとうございました!
Yöpyi 4 yötä marraskuussa 2023
Borey CHAN Assistant Manager vastasi 12.11.2023
Thank you for your feedback! We are glad to hear that you found the hotel to be as beautiful as the photo and that you enjoyed your stay. Our goal is to provide a relaxing and comfortable experience for our guests, so we are thrilled to know that you were able to relax and enjoy yourself during your time with us. We appreciate your kind words about our staff as well. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future. Thank you again for choosing our hotel! Sincerely,

10/10 Loistava

SOPHIE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
C'est notre 3e séjour dans cet hôtel et tout y est toujours aussi parfait ! Endroit idéal pour se relaxer en plein coeur de Phnom Penh.
Yöpyi 1 yön lokakuussa 2023
Alex vastasi 19.10.2023
Nous sommes ravis de savoir que vous avez apprécié votre troisième séjour dans notre hôtel. Nous sommes fiers de fournir constamment un service de qualité supérieure et de maintenir un environnement paisible pour nos clients afin qu'ils puissent se détendre au cœur de Phnom Penh. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.

10/10 Loistava

YONG HYEOK

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä syyskuussa 2023
Alex vastasi 6.10.2023
Dear valued guest,Thank you for taking the time to share your fantastic experience at our hotel on Hotels.com. We are thrilled to receive a 10 out of 10 rating from you and to know that you thoroughly enjoyed your stay with us.Our team is committed to providing exceptional service and a comfortable stay for all our guests, and we are pleased to hear that we met your expectations. We hope to have the pleasure of welcoming you back soon.Thank you again for choosing our hotel!Best regards,The Management

10/10 Loistava

REBECCA

Yöpyi 2 yötä syyskuussa 2023
Best regards, Borey C Assistant Manager vastasi 4.10.2023
Thank you for your review and for choosing Plantation - urban resort & spa as your stay! Best Regards,

10/10 Loistava

Nirupama

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Borey C Assistant Manager vastasi 7.9.2023
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Loistava

Moh Yung

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2023
Borey C Assistant Manager vastasi 23.8.2023
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 Loistava

Seng Teck

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A terrific place with a restaurant open for all meals, a swimming pool and gym. Large rooms with comfortable bed too. Would recommend though there’s ongoing renovations at the front.
Yöpyi 3 yötä elokuussa 2023
Tongsin MAO Duty Manager vastasi 12.8.2023
We really appreciate you taking the time to share your recently experience at Plantation Urban Resort & Spa. We are delighted to read that you enjoyed whole stay with us and that you were satisfied with our room stay swimming Pool, Restaurant and also the gym and found our location is a convenient place for your trip. We Very thank you for your positive feedback, We hope to see you in near the future. Best Regards, Tongsin Mao (Mr.) Duty Manager