Phoenix Hotellit

”Very clean property from the casino floor to the room, the room was very clean almost spotless”

”Place is updated with nice renovations and hardwood flooring. Also had a microwave, fridge and TV. Really great value on the dollar. Close to Trader Joe’s.”

”Nice place for the money in the area. Having a kitchen and table go a long ways for someone spending lots of time in a hotel. Was in a bit secluded area, which has its benefits. But not really walking many places.”

”Perfect”

”Clean room”

”Everything was excellent and above all very clean.”

”Staff was very helpful”

”Super friendly and professional staff. I was able to check in a little bit earlier than the normal check in time. The staff didn't hesitate and just asked if I wanted to be on a lower or higher floor then handed me my keys. The room was clean. Ample amount of parking. Free full breakfast and delicious hot coffee. My first time staying here but definitely won't be my last. I think this will be my go to hotel when I'm in the Syracuse area. Also the guests are respectful and keep quiet during quiet...

”Excellent customer service.”

”This property surprised me so much on how amazing it was clean, quiet ,staff was amazing like it was really good we loved it I would absolutely stay here again ❤️ thank you for a great stay”

”!”

”Very horrible do not recommend unless desperate. Cancelled my paid reservation without notice. Denied upon arrival Saying they have no rooms even with a paid reservation. Hotel front desk very rude, didn’t care at all told me it’s not his problem, to make a refund claim with expedia. Hotel over booked and lied to expedia refund claims Saying they were never over booked and I never showed up. Left me in their parking lot without a room for the night. They are shady Crooks”

”The room was clean and felt safe. The staff was very friendly and attentive.”

”Don’t just walk, run away from this property if you don’t want to feel like you might actually pick up some disease by staying there. Based on condition of the property, I believe their license should be revoked to receive guests. We stayed at room 140, and this is what we found: broken curtains and furniture; stained, filthy seat cover and carpet; stained towels and pillowcases; cockroaches!!! These are unacceptable and unsanitary conditions! This was probably the worst motel I have ever stayed...

”I liked out stay at HomeTown Inn by Red Roof East Syracuse. I was there with my Ukranian friend who was surprised there were also hotels in America with same quality as in hes country. I really liked the reception because there was Egyptian workers who gave the hotel international feeling since it is near the airport. There was also many locals staying at the hotel and especially there were very friendly american hiphop style singers hanging out at the front of the elevators. First they...

”Good”