”The hotel spa was dirty and had dead flies everywhere in and around the pool. There was a light hanging down from the ceiling in the steam room. Multiple lights smashed in the carpark. We also didn’t have any towels in our room upon arrival.”
”When booking I didn't realise the hotel was right next to the ticket office to Wookey Hole Caves, what a bonus. Checking in was easy and the staff were very informative. After a busy day we decided to have dinner in the hotel restaurant. You do have to reserve in advance but the staff went the extra mile and fitted us in, we were very thankful due to having an exhausted and hungry child. We couldn't fault the meal, we all thoroughly enjoyed it.
The family room was a good size, including two...
”Great to see EV charge points at places like this - it makes us much more likely to book if we know this is available. The room was small but comfortable. Food service in the pub was friendly and helpful - this included breakfast too.”
”We enjoyed our stay in the historic Inn. Our room was large, clean and was ample for our 2 day staff. Breakfast was very good. The Inn isocated in a pretty village near Frome. We enjoyed our stay.”
”My partner and me stayed during the first horrible heatwave in June, to get some respite in the AC that was featured in the amenities of the property. Not only was there AC in the room, but also in the pub/restaurant area! It was absolutely delightful - we struggled leaving!
The staff were so friendly and attentive; nothing was too much trouble. We were given a flask of fresh milk to have with tea/coffee in the room, and some freshly baked cookies.
I couldn’t get the shower to cool down, this...
”Room was pleasant but was not serviced on second day. Cooked breakfast was reasonable but there was no cereal to start with nor toast and jam to follow. One cup of cofee only which was served 30 minutes before the cooked meal arrived on the second day. Mains were good but starters and sweet menu was limited and fairly expensive. Overall we were not unhappy but would not have wanted to stay for a third night and would be question if we would use this chain again if this is typical of all their...
”The pub is an old building, therefore there are things that cannot be changed, so if you are a light sleeper and cannot use ear plugs this may not be for you. It was not an issue for us. The staff were very friendly and helpful, the food was excellent, we had one evening meal there, breakfast was perfect, they were very accommodating by tweaking the menu to what you prefer.
Very close to the caves and gorge, easy to access other attractions.”
”Lovely old pub to stay at. Plenty of parking. We were there Sunday night and they have limited menu for food (roasts, fish and chips or a burger) but what we had was really good. Shout out to Jill who seemed to be every where. Dealing with check in, serving behind the bar, taking orders at the table and delivering food to tables!!! Amazing!!
And to top it off a really good breakfast to see you off. Highly recommended”
”can not fault the stay .. super clean .. super friendly .. great breakfast pub across the road is spot on .. the only problem was I didn't book a longer stay
thanks for the stay highly recommend”