Chalet't – Plum Island

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”Very friendly and helpful staff”

”The facility was lovely and perfectly located so that it was easy to get to various destinations. The staff was very friendly and helpful. Sadly the only downside was the bathroom is lacking in some key items. It would be helpful if there were hooks on the back of the door to hang things on. It would also be helpful to have a shelf to put toiletries, especially if there are more than one people. It would be nice to be able to heat hot water, not just coffee. Aside from these items, we were...

”This was a cost efficient place to stay on our way to Mass General from Maine. It did take us over an hour to get to the hospital because of traffic, but we left early enough to get to an appointment on time.”

”Hotel was literally brand new and I loved how good everything smelled - new and clean. Staff was wonderful. Only issue was towels and sheets were so new that all the fuzzies came off on us. They need to be washed a bit more but smelled clean so we’ll take it! Parking is near a dispensary so that was not too great either…..but the hotel, worth ever penny!”

”Pros - Great location to anything in the area. Staff was very good and the nice lady named Anna was the best time having breakfast. Cons - The room as soon as we walked in. The the smell that hit our nose was like no one has stayed in that room in a while. There was a area rug by the bed that has seen it's last days and needs to be replaced as soon as possible. Say the same thing for the mattress, hard sleeping on it. The room was small and the bathroom was the smallest one we ever stayed at...

”wonderful property ”

”The rooms are fresh and spotlessly clean. Great views of the Annisquam River. Nice location outside of town. The staff was fantastic. We love the marina vibe. We stayed in January when the restaurant is only open a couple of days a week - we'll hit that up next time. We dined nearby at The Causeway - great local spot, small and BYOB.”

”Before I even arrived, I received a “goodbye” email — not exactly a welcoming start. Check‑in isn’t allowed until 4pm, yet the lobby closes at 5pm, which is incredibly inconvenient and not customer‑oriented. I didn’t meet a single staff member during my entire stay. The room had multiple issues from the moment I walked in. The towels appeared dirty, and what looked like blood stains on one of the pillows was completely unacceptable. The thermostat was set to 68°, yet the room climbed to 85°...

”Loved it! Complimentary bicycles and a surprisingly good buffet !”

”Cleanses was on point”

”Excellent location, easy self-checkin, responsive offsite staff. The room was cozy, clean, and included everything I needed. The only issue was noise - I could hear the people who checked-in above me from 5 pm till they finally went to bed a little after midnight. People seem oblivious to how easily impact noise travels in old NE construction. My room was also overlooking the parking lot and noise carried up easily from that.”