Huoneistohotellit – Pohjois-Kentucky

”Stay as far away as possible from this place. The rooms were very nice except for the fact there were NO incidental (like soap, shampoo) in the room. We had to ask for toilet paper. The biggest problem was the staff. My husband had booked 3 rooms and paid with credit card. Then they asked for a credit card for "incidentals", no charge, just a hold. All three rooms were charged for the entire room amount AFTER they had been paid. This staff had the audacity to tell us "they didn't make the...

”Check in was a nightmare. Parking garage has a short in the keypad. You pay for parking and have to be routed through multiple building to reach your actual apartment. There are zero signs in the parking area to navigate the property and no one but an 800# to ask for help. We paid for non refundable room and still left early! No price on peace of mind. No toddler friendly bars out the front door.”

”The room was immaculate, airy and cool. The bed was incredibly comfortable with lots of fluffy pillows. High ceilings and a ceiling fan made the circulation in the room so comfortable. We had folks on either side of us in the other rooms and heard nothing, so that was nice. I slept like a rock. Shower was clean and had very nice items to use that smelled nice. We will definitely be back.”

”Very nice apartment and clean very modern style. I would definitely recommend. Close to every thing! Walking distance I’m so glad I chose this place.”

”The large 3 bedroom apartment worked under our circumstances but there were many problems. Getting access to the building on the day of arrival was tedious and took almost 45 minutes--the access codes did not work, and calling for assistance took many tries. And late in our weeklong stay, we started receiving messages about NOISE complaints which was NOT us! Too many calls and messages about this, very annoying. The apartment was in the basement and the three small windows really didn't help...

”It should be noted this is an apartment complex. There is a front desk but were dismissive when I mentioned the fact my room was not ready. The management company who rents units out for travelers is different from the company who owns and operates the building. When I arrived, the maid had no idea the unit was being rented out that day, so I had to wait 45 minutes beyond the advertised check-in time. As I communicated the issue with the management company via text, I couldn't tell if I was...