Pontoon Beach Hotellit

”The room wasn’t clean, the pillows had hair all over, the chair in the room had tape over a holes it had, and the toilet was dirty. The microwave and mini fridge were dirty, had possibly mold or rust on the fridge. It was super noisy the whole time, paper thin walls and door. At 4am there were people talking loudly in the hall and could hear everything they were saying. Was looking forward to the hotel breakfast, but it was cold and the food selection was awful. ”

”Yes it was great”

”The room was clean. The staff at the front desk along with the morning kitchen breakfast staff were very nice and helpful. ”

”The room i was in had roaches and cobwebs in every corner. Squished bug carcasses on several walls. The bedding had several burn holes. Overall disgusting place ”

”The staff was very nice and well appreciated at thr front deak.”

”This was my third stay at The Principal Hotel. The history of this property is unique and the rooms are amazing - essentially in brand-new condition and very tastefully designed and decorated. I've eaten at the adjoining restaurant, the Graphite, on one occasion. Amazing food! (When the Graphite is closed on Mondays, I eat at the Thai House restaurant within blocks of the hotel. Delicious and affordable meals!) The hotel is easy to get to and Columbia seems like a nice, safe town. I plan on...

”Renevision was underway so not fair to rate conditions. Breakfast was clean and food was good. Staff was friendly. Room was clean.”

”Jay at check in was wonderful, his personality was wonderful. Clean comfortable, easy parking. ”

”Renovations happening. Staff was short when asked questions. There were no bathrooms we could use except the one in our room. ”

”Room was great. Breakfast was subpar ”

”Was satisfied with my stay”

”Room was okay, definitely out dated. There was hair inside the bathtub wall. Possible from previous occupant.”

”Would have loved a water and ice option on the 3rd floor. ”

”Great stay”

”Our room was disgusting- brown (poop) stains on the bathroom wall, dust an cobwebs all over, after coming back from the pool I wiped some water off our room floor and the towel turned black! The shower head only had 3 holes that allowed water out! Absolutely gross and dirty”

”Staff were wonderful as we booked the room on the way there while on the road. Rooms were comfortable and had great views of the Arch. The pool and delicious breakfast were so nice and just an added bonus.”