Dear Heikki,Thank you so much for sharing with us your experience. It was a pleasure welcoming you in our hotel!We are sorry that the service provided did not meet your expectations. We have taken note of your comments and truly appreciate the feedback you have shared with us. This is the only way to improve our quality of service, facilities, and continue to be successful in passing on our four pillars, "Hospitality, Place, Art, Sustainability".We are happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We hope to be able to welcome you in the near future so that we can improve your opinion regarding our hotel. Yours Sincerely,Marcela Marisa

Dear Ulla,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Marcela Marisa

Dear Rita, Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel! We look forward to welcoming you back on your next visit to Porto.. Best regards,

Estimado Oscar, Muchas gracias por compartir con nosotros su experiencia en el The House Ribeira Hotel. ¡Fue un placer darle la bienvenida en nuestro hotel! Apreciamos sus comentarios sobre nuestro Hotel, ya que sólo es posible para nosotros mejorar la calidad de nuestros servicios a través de sus comentarios. Particularmente nos alegra saber que nuestro personal ayudó a hacer de su estancia una experiencia memorable y velaremos para compartir sus comentarios con el equipo. Esperamos darle la bienvenida en su próxima visita a Porto. Saludos,

Arvoisa vieras, Kiitos paljon, että jaat kanssasi kokemuksesi The House Ribeira -hotellista. Oli ilo toivottaa sinut tervetulleeksi hotelliin! Kiitos rakentavista ehdotuksistamme, jotka olemme ottaneet hyvin huomioon, kun pyrimme jatkuvasti parantamaan palveluitamme ja tilojamme. Odotamme sinut tervetulleeksi takaisin seuraavaan Porto-vierailuunne ja saamaan mahdollisuuden parantaa mielipiteitämme hotellistamme. Parhain terveisin, Teresa Martins

Dear Clare,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We regret that the service provided has not met your expectations, so we take note of your comments and genuinely appreciate the opinion you shared with us, only then we can improve our quality of service, facilities and continue to succeed in the passage of our four pillars, "Hospitality, Place, Art, Sustainability".Your notes have our best reception with the aim of improving our performance, thank you.We wish to be able to receive your trust again in the near future, so that we can improve the experience in your stay.Yours sincerely,

Dear Andrea , Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel! We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability". Your notes will be shared with all our people, thank you. We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely, Francisca Soares

Dear Yuk ShunThank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear Richard,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Julia Almeida

Dear Laurence,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

Dear Ronald Alan,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

Dear Lynsey Anne Carlotta,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

Dear Daniel,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your feedback, of which we have taken good note, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We also take this opportunity to inform you that we are making some changes in our bathrooms in order to improve our quality.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear Barbara,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear Cecile,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Francisca Soares

Dear Brian,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We have taken note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service delivery and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We take this opportunity to inform you that your notes, have our best reception with the aim of improving our performance, thank you.We wish to be able to welcome you again in the near future.Yours sincerely,

Dear Guest,Thank you very much for sharing your experience at The Editory House.Please note that as per our Housekeeping records, your room had the "Do not disturb" sign, therefore we were not able to enter it. Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,The Editory House

Dear guest,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

Dear Diane,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

Dear John,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your feedback, of which we have taken good note, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We also take this opportunity to inform you that we are making some changes in our bathrooms in order to improve our quality.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear guest,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Francisca Soares

Dear Maria Munoz,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Julia Almeida

Dear Jim,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Estimada Anastasia,Muchas gracias por compartir con nosotros su experiencia en The Editory House. Ha sido un placer recibirle en nuestro hotel.Estamos contentos de haber cumplido con sus expectativas. Tomamos nota de sus comentarios y le agradecemos la opinión que ha compartido con nosotros, ya que sólo así podemos mejorar nuestro servicio y seguir teniendo éxito en la aprobación de nuestros cuatro pilares, "Hospitalidad, Lugar, Arte, Sostenibilidad".Sus notas serán compartidas con toda nuestra gente, graciasEsperamos poder darle la bienvenida en su próxima visita a la maravillosa ciudad de Oporto.Atentamente,Francisca Soares

Cher Nadine,Merci beaucoup d'avoir partagé avec nous votre expérience sur The Editory House. C'était un plaisir de vous accueillir dans notre hôtel !Nous sommes heureux qu'il ait répondu à vos attentes. Nous prenons note de vos commentaires et vous remercions pour les réactions que vous avez partagées avec nous, car c'est le seul moyen d'améliorer notre prestation de services et de continuer à réussir à faire passer nos quatre piliers, "Hospitalité, Lieu, Art, Durabilité".Nous sommes particulièrement heureux de savoir que notre personnel a rendu votre séjour mémorable. Nous partagerons vos bons mots avec eux tous, merci.Nous nous réjouissons de vous accueillir à nouveau lors de votre prochaine visite à Porto.Cordialement

Dear Shaoquan,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear Mary,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear Jean Elizabeth,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear Jamie,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear Colin,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your comments, which we have taken good note of, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We are particularly pleased to hear that our staff helped make your stay memorable and we will make sure to share your feedback with all of them. We are also very pleased to hear that our GuestU phone was helpful to you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

Dear James,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

Dear Karina,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

Dear Patricia,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

Dear Mafalda,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

Cher client,Merci beaucoup d'avoir partagé avec nous votre expérience sur The Editory House. C'était un plaisir de vous accueillir dans notre hôtel !Nous sommes heureux qu'il ait répondu à vos attentes. Nous prenons note de vos commentaires et vous remercions pour les réactions que vous avez partagées avec nous, car c'est le seul moyen d'améliorer notre prestation de services et de continuer à réussir à faire passer nos quatre piliers, "Hospitalité, Lieu, Art, Durabilité".Nous sommes particulièrement heureux de savoir que notre personnel a rendu votre séjour mémorable. Nous partagerons vos bons mots avec eux tous, merci.Nous nous réjouissons de vous accueillir à nouveau lors de votre prochaine visite à Porto.Cordialement,

Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

Dear Πρότεινεται,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Hugo Rocha

Dear Alberto ,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Hugo Rocha

Dear Brit,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Francisca Soares

Dear Carla,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Hugo Rocha

Cara Raffaella,Grazie mille per aver condiviso con noi la sua esperienza a The Editory House. È stato un piacere accoglierla nel nostro hotel!Siamo felici di aver soddisfatto le sue aspettative. Prendiamo nota dei suoi commenti e la ringraziamo per l'opinione che ha condiviso con noi, perché questo è l'unico modo per migliorare il nostro servizio e continuare ad avere successo nel passare i nostri quattro pilastri, "Ospitalità, Luogo, Arte, Sostenibilità".Le vostre note saranno condivise con tutto il nostro personale, grazieNon vediamo l'ora di accogliervi di nuovo nella vostra prossima visita a Porto.Cordiali saluti,Leandro Neves

Dear Brian,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Leandro Neves

Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

Dear James,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Leandro Neves

Dear Zhilin,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Marcela Marisa

Dear Sergio F,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Marcela Marisa