Ilmakuva

Arvostelut: Ocean Club Resort

3.5 out of 5
Ocean Club Resort
Grace Bay Beach, Providenciales, Providenciales

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 724 kautta 1010 arvostelua" "
Arvosana 8 - Hyvä. 214 kautta 1010 arvostelua" "
Arvosana 6 - OK. 48 kautta 1010 arvostelua" "
Arvosana 4 - Huono. 13 kautta 1010 arvostelua" "
Arvosana 2 - Hirveä. 11 kautta 1010 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Kim

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Meteli
Hotelli ihan ok. Ilmastointi ei toiminut ja äänet kuuluivat todella hyvin ulkoa ja rapuista. Lisäksi joku generaattoti huusi 247 nukkuminen hankalaa.
Yöpyi 8 yötä tammikuussa 2023
Pamela vastasi 10.1.2023
Thank you for your feedback.

10/10 Loistava

kotryna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä toukokuussa 2024

10/10 Loistava

Christina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great time
Yöpyi 7 yötä toukokuussa 2024

10/10 Loistava

Tammy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent vacation
Yöpyi 6 yötä toukokuussa 2024

10/10 Loistava

Derrick

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice property, relaxed environment, quiet and amazing beach
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

April

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was beautiful. The staff was very friendly and welcoming. They promptly handled any issues we had. Both pools were nice and the beach was amazing. We will definitely stay here again.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Evan, Calabasas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was very nice and well appointed beautiful beach. The room was a full apartment with full kitchen and two bathrooms. The room we stayed in to have been fully renovated so that was good. We were actually in room 4103. Sacrificed the view for the really nice room on the ground floor for easy access.
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

Michael, Chester

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property located on stunning beach. Location is very convenient to restaurants and activities. Unit was spacious, well maintained, and very comfortable.
Yöpyi 7 yötä toukokuussa 2024
Pamela vastasi 21.5.2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. Thank you for the compliment on our property and we hope to see you again in the future.

10/10 Loistava

Mark

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful Beach with incredible views
Yöpyi 8 yötä toukokuussa 2024
Pamela vastasi 21.5.2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and look forward to seeing you again in the future.

10/10 Loistava

Amy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We stayed in a 2 bed 2 bath oceanfront suite. It was super clean, spacious and well kept! The furnishings were gorgeous! The beach wasn’t crowded and very clean. The cabana bar had great food and drinks. The grounds of the property were gorgeous and well maintained. Just don’t expect any early check ins. Which was ok with us after seeing the pride they take in cleaning the rooms. Very clean property someone is always sweeping or mopping!! This has been our favorite resort we’ve ever been too!
Yöpyi 5 yötä toukokuussa 2024
Pamela vastasi 20.5.2024
Thank you for your feedback. It sounds like you had an amazing experience at Ocean Club! Happy to hear your suite was clean and spacious with beautiful furnishings. Nice to hear you enjoyed the Cabana Bar as well. We appreciate the compliments on our property and staff. It seems like the attention to detail really made a difference in your experience. Thanks for sharing your positive review and we hope to see you again in the future.

10/10 Loistava

Johnathan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amiable staff, the front desk is hospitable and helps with questions and reservations.
Yöpyi 4 yötä toukokuussa 2024
Pamela vastasi 20.5.2024
Thank you for your feedback. We appreciate the compliment on our staff and happy to hear you enjoyed your stay. We hope to see you again in the future.

10/10 Loistava

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I went on spring break with my 14-year-old daughter and husband and we loved it. We had a beautiful room with a beautiful balcony on the 18th floor wirh the best ocean and pool view . The rooms are big and spacious. The balcony is huge. The pool area is excellent my daughter loved the pools and the Jacuzzis and the beach was fantastic. We had a very easy and relaxing vacation. We love Nobu, which is right on the property And the farm restaurant overlooking the ocean. I would come back here again and again.
Yöpyi 5 yötä huhtikuussa 2024
Pamela vastasi 20.5.2024
I believe you meant to post this on Seven Stars and not Ocean Club.

2/10 Hirveä

Pamela Murphy

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
WARNING…Please be careful when booking. It’s a bait and switch. SCAM. Expedia offers WEST resort but you may get EAST. Resort is not as nice as WEST and it’s not near town. It’s $30 every time you take a taxi to town. You can only go to beach. WEST is walking distance to town. More upscale services.
Ocean Club Resorts Management vastasi 24.5.2024
I'm sorry to hear you weren't able to book Ocean Club West. Expedia lists our properties separately, so you select either Ocean Club Resort or Ocean Club West when making your reservation. Your booking was for Ocean Club Resort. All our guests are welcome to use the complimentary shuttle to Ocean Club West. I'm sorry your experience wasn't great, but I hope you still enjoyed your time in Turks & Caicos.

8/10 Hyvä

Yvette, Manchester

Matkusti kumppanin kanssa
Hyvää: Siisteys
The pool areas and beach were wonderful. The interior areas could use some updating. Our bathroom was updated and mini kitchen was fine but mattress needs to be replaced along with some of the furniture. The staff was great for the most part except for housekeeping coming into our room when we had privacy sign on door. They insisted that no sign was present which was BS. We then requested that no one go into our room for the rest of the visit. We received several calls along with face to face inquiry on our satisfaction with stay which we appreciated. The cabana bar food was great, and we especially liked JJ and Stevie. The sister resort is farther away than expected so we didn’t bother going there even with the shuttle. While we enjoyed the week at the resort, we will try another resort on our return visit.
Yöpyi 5 yötä toukokuussa 2024
Pamela vastasi 21.5.2024
Thank you for your feedback. It sounds like you had a mixed experience at our resort. The pool areas and beach were the highlights, but the interior you felt, could use some updating. On the positive side, it's great that our staff made efforts to check in on your satisfaction and that you enjoyed the cabana bar and the service from JJ and Stevie.Choosing another resort for your next visit seems like a reasonable decision, especially if you're looking for a different experience. Hopefully, your next destination will meet all your expectations!

10/10 Loistava

Cynthia Diane

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
An amazing resort, staff and amenities in an amazing place. Very reasonable. Everyone was super helpful, friendly and professional. Loved it
Yöpyi 4 yötä toukokuussa 2024
Pamela vastasi 20.5.2024
Thank you for your feedback. We appreciate the compliments on our resort, staff and amenities. We're glad to hear you enjoyed your stay and look forward to seeing you again in the future.

8/10 Hyvä

Kendaree

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great vacation!
Yöpyi 4 yötä maaliskuussa 2024
Pamela vastasi 15.5.2024
Thank you for your feedback.

10/10 Loistava

Paige

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved the low key feel to the resort and it was just the right size. The view and beach was beautiful. The staff were friendly and helpful. The grounds were well kept. The screened in porch and roomy 2 bedroom units were great. The 3 different excursions we booked picked us up right at the hotel either by car or boat. The beachside restaurant was a delight with live music several nights. A trip to the grocery store and use of the grill by the pool provided different dining options. The shuttle or short walk to the sister property that was closer to shops & more restaurants was very convenient. We loved our stay and miss it every day! We would definitely recommend this property.
Yöpyi 5 yötä huhtikuussa 2024
Pamela vastasi 15.5.2024
Thank you for your wonderful feedback! It sounds like you had an absolutely fantastic experience at Ocean Club! We appreciate the compliments on our cozy atmosphere, stunning views and helpful staff. Nice to hear you took advantage of our complimentary shuttle as well. We look forward to seeing you again in the future.

8/10 Hyvä

Elisheva

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed at this resort for four nights in early May. Here are some of the pros and cons of our experience: **Pros:** - The room was clean and well-appointed, with a comfortable patio area. - We appreciated having a washer and dryer in our unit, which was very convenient. - The property itself was well-maintained and visually appealing. **Cons:** - We had an unpleasant experience at the on-site restaurant by the beach. When we asked for two waters with our dinner, the taste was terrible. Upon questioning the waitress, we were informed that the water was "purified," but even the locals avoid drinking it. This raised concerns about why it was being served to guests. Both of us experienced stomach discomfort afterward, which we believe was due to the water. While we were advised to purchase gallon jugs of water from the on-site store (which were reasonably priced at $2.50 each), it is disappointing that a four-star resort charging over $400 per night does not provide safe drinking water to its guests free of charge. - Another major issue was the behavior of some male staff members. They made my teenage daughter uncomfortable by looking her up and down in a very disrespectful manner, even while we were standing right next to her. This behavior made us feel unsafe, especially when she needed to walk to the bathroom alone. One male housekeeper, in particular, was leering at her in a very unsettling way. This level of disrespect was unacceptable and deeply concerning. Overall,
Yöpyi 3 yötä toukokuussa 2024
Ocean Club Resorts Management vastasi 14.5.2024
Thank you for providing your input. I'm glad to hear that you found the suite well-equipped and the property properly maintained. However, I apologize for the negative experience you encountered at the restaurant. The water filtration system is consistent across the island and deemed safe for consumption. While many guests utilize it for various purposes in their suites, bottled water is typically preferred for drinking. I will relay your feedback to the management team regarding the staff member's behavior towards your daughter. It's always beneficial to voice these concerns during your stay.. Despite these issues, I'm pleased to know that you had an overall positive experience, and I hope to welcome you back to Turks & Caicos on your future travels.

10/10 Loistava

Cesar Rolando

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Real relaxing place and clean
Yöpyi 4 yötä toukokuussa 2024
Pamela vastasi 13.5.2024
Thank you for your feedback. Nice to hear you were able to relax and enjoy. We look forward to seeing you in the future.

10/10 Loistava

Lacena

love the resort
Yöpyi 3 yötä toukokuussa 2024
Erica J vastasi 11.5.2024
Thank you for your feedback. We're so pleased to hear you enjoyed your stay with us & hope to have you back soon!

10/10 Loistava

Queen N

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 4 yötä toukokuussa 2024
Erica J vastasi 11.5.2024
Thank you very much for your feedback. We're so pleased to hear you enjoyed your stay with us & hope to have you back soon!

8/10 Hyvä

ajay

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good.
Yöpyi 3 yötä tammikuussa 2024
Pamela vastasi 10.5.2024
Thank you for your feedback.

10/10 Loistava

Troy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
2nd time staying with ocean club. Great as always
Yöpyi 5 yötä toukokuussa 2024
Pamela vastasi 9.5.2024
Thank you for your feedback. Nice to hear this was your 2nd stay with us and you found a place you enjoy. We look forward to seeing you again in the future.

10/10 Loistava

peter salvatore

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome hotel . Think a swim up bar would be a good addition and a way to make others mingle . Will be back !
Yöpyi 8 yötä huhtikuussa 2024

10/10 Loistava

Rosanne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Th vibe was nice and relaxing and the food at the cabana was great! The staff was such a pleasure Caroline and Vanessa were very accommodating which made for a great vacation! Thank you
Yöpyi 7 yötä huhtikuussa 2024

10/10 Loistava

Anne, Rumson

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We love staying at the Ocean Club, the facilities are lovely and the staff is great! We have stayed here 4 times and will continue to re-book. Best beach, convenient food and drink accessibility, and peaceful vibe :)
Yöpyi 7 yötä huhtikuussa 2024
Pamela vastasi 5.5.2024
Thank you for your feedback. It sounds like you've found your perfect getaway spot at Ocean Club! Four visits and counting definitely speak volumes about how much you enjoy it. We appreciate your compliments and look forward to seeing you for your 5th stay!

10/10 Loistava

Trey

Yöpyi 6 yötä huhtikuussa 2024
Pamela vastasi 24.5.2024
Thank you for your feedback.

8/10 Hyvä

Debra Lynne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a beautiful resort, away from the main drag, which we loved. There is a shuttle that takes you to Ocean Club West and then it’s a two minute walk to shopping and dining when you want more action. We loved the on site restaurant and bar, right near the beach. The pools were nice, our room was nice (bathroom a little dated), with a big porch for outdoor eating and relaxing. We appreciated the kitchenette. Would highly recommend for a relaxing, beautiful vacation.
Yöpyi 6 yötä huhtikuussa 2024
Pamela vastasi 8.5.2024
Thank you for your feedback. It sounds like you had a fantastic time at our resort! Being away from the hustle and bustle of the main area can really enhance the relaxation factor. Glad you enjoyed our complimentary shuttle to West for nearby shopping and dining. It's great to hear that you enjoyed the Cabana Bar as well as the pools and your spacious room with a kitchenette. Thanks for sharing your recommendation for a relaxing vacation spot and hope to see you again in the future.

8/10 Hyvä

Erin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved the cats all over the place!
Yöpyi 8 yötä huhtikuussa 2024
Pamela vastasi 4.5.2024
Thank you for your feedback.

10/10 Loistava

Moleins Jean

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ocean club east is a great resort. It is near shopping areas and restaurants. Theres a shuttle that takes guest to the west location where all shops are. The facility is well maintained and the staff is very friendly. It's great for families.
Yöpyi 5 yötä huhtikuussa 2024
Erica J vastasi 1.5.2024
Thank you for your feedback. We hope to have you back soon!

10/10 Loistava

Rafael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Pamela vastasi 1.5.2024
Thank you for your feedback.

10/10 Loistava

Anthony P.

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Our room was fantastic, incredible view of the ocean from screen deck.
Yöpyi 2 yötä huhtikuussa 2024
Erica J vastasi 29.4.2024
We're pleased to hear you enjoyed your stay with us and hope to have you back soon!

10/10 Loistava

William, Ottawa

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing resort
Yöpyi 5 yötä huhtikuussa 2024
Pamela vastasi 26.4.2024
Thank you for your feedback. We're happy you enjoyed your stay and appreciate the compliment. We hope to see you again in the future.

8/10 Hyvä

Paul C

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was beautiful. Room was quite nice, but had areas where repairs, etc had been attempted and not completed.
Yöpyi 5 yötä huhtikuussa 2024
Pamela vastasi 25.4.2024
Thank you for your feedback. We appreciate the compliment on our property. We're glad you enjoyed your stay and hope to see you again in the future.

8/10 Hyvä

Dean

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The beachfront resort area is amazing!!! Very convenient to have the Club Med diving center next to our Resort. We liked the shuttle ride that allowed us to get back and for to the West Resort. I didn’t like the fact that you needed to pay cash or credit card every time for food or drinks, rather than charging those to your room, specifically when that is not the case on the Ocean Club West.
Yöpyi 7 yötä huhtikuussa 2024
Pamela vastasi 25.4.2024
Thank you for your feedback. It sounds like you had a fantastic time at Ocean Club. We're glad to hear you took advantage of our complimentary shuttle to enjoy downtown. However, I understand your frustration about the payment system for food and drinks. It can be inconvenient to have to pay separately each time, especially when you're used to being able to charge things to your room. Consistency in payment methods between resorts can certainly make the experience smoother. Despite that, it's great to hear that you enjoyed your stay overall and we hope to see you again in the future.

10/10 Loistava

Dennis

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We lucked out as it’s not crowded and the weather was perfect. The beach was incredible. It was an easy 20-min drive to/from airport and 5-min drive to shops and restaurants. Turks & Caicos are generally expensive so if you are already expecting that then you won’t be disappointed. By the way, the resort have clean full size gas grills pool side that you can use and we certainly took advantage of it 👍😊
Yöpyi 3 yötä huhtikuussa 2024
Pamela vastasi 25.4.2024
Thank you for your feedback. It sounds like you had an amazing time in Turks & Caicos and enjoyed your stay at Ocean Club. Finding a less crowded beach with perfect weather is definitely a win. And having amenities like clean grills by the pool can really enhance the experience, especially if you enjoy cooking your own meals. It's great that you found the location convenient too, with easy access to the airport and nearby shops and restaurants. We appreciate you sharing your experience and hope to see you again in the future.

10/10 Loistava

Maheshkumar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly and helpful staff. Our room had a kitchen including washers dryer which was very useful to us. Crystal clear water and white sandy beaches were clean and family friendly.
Yöpyi 4 yötä huhtikuussa 2024
Pamela vastasi 23.4.2024
Thank you for your feedback. It sounds like you had an amazing stay! Having a kitchen and washer dryer in your room can make such a difference, especially for longer trips or if you're traveling with family. And there's nothing quite like crystal clear water and white sandy beaches to make a vacation perfect. We hope to see you again in the future.

10/10 Loistava

Jeffrey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was very friendly and helpful and the property was clean and very convenient to everything. Loved the room and more than we expected, especially the size of the room and full kitchen. Highly recommend Ocean Club resort and we will definitely be coming back next year. Thank you
Yöpyi 5 yötä huhtikuussa 2024
Pamela vastasi 22.4.2024
Thank you for your feedback. It sounds like you had an excellent experience our resort! We appreciate the compliments on our friendly staff, cleanliness, convenience, spacious rooms, and a fully equipped kitchen. It's wonderful to hear that it exceeded your expectations. Planning to return next year speaks volumes about the quality of your stay. Thanks for sharing your positive review!

10/10 Loistava

Daan

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quaint, quiet, not crowded, great friendly staff . We’ve been here numerous times and it’s are go to in Turks . Best spot on Grace Bay !
Yöpyi 8 yötä huhtikuussa 2024
Pamela vastasi 22.4.2024
Thank you for your feedback. We're happy to hear you enjoyed your return stay and that we are your 'Go to' spot. Enjoying our more quiet and secluded resort, seems to be your favorite. We look forward to seeing you again in the future.

10/10 Loistava

Tracy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Magical stay. Beautiful resort and beach. Staff was phenomenal. Loved our facials and massages at the spa.
Yöpyi 5 yötä huhtikuussa 2024
Pamela vastasi 22.4.2024
Thank you for your feedback. Nice to hear you enjoyed your stay and had a great facial and massage at the Spa Tropique. Thank you for your compliments on our staff and resort. We look forward to seeing you again in the future.

10/10 Loistava

Samuel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Pamela vastasi 22.4.2024
Thank you for your feedback.

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great facility. Landscaping was beautiful. Good restaurant.
Yöpyi 3 yötä huhtikuussa 2024
Pamela vastasi 22.4.2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. Thank you for the compliments on our property and restaurant. We hope to see you again in the future,

8/10 Hyvä

Beth

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
The staff at Ocean Club Resort were very pleasant, professional and accommodating. The property is older and in need of a face lift. The resort is directly on Grace Bay Beach which is always the most stunning beach in the Caribbean. Walk for miles on white sandy beach. The Resort is far from the town center but they provide a free shuttle to the sister, newer resort, the Ocean Club West which is right in the center with the shopping and restaurants.
Yöpyi 7 yötä huhtikuussa 2024
Pamela vastasi 15.4.2024
Thank you for your feedback. Nice to hear you enjoyed your stay and appreciate the compliments on our staff as well. Glad you took advantage of our complimentary shuttle to our sister property to enjoy shopping and restaurants. We hope to see you again in the future.

8/10 Hyvä

BARRY, Hull

Yöpyi 3 yötä huhtikuussa 2024
Pamela vastasi 15.4.2024
Thank you for your feedback.

10/10 Loistava

Kathleen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gorgeous property. Stayed with my 17 year old daughter. Property staff was accommodating and so personal. Would definitely recommend.
Yöpyi 5 yötä huhtikuussa 2024
Pamela vastasi 15.4.2024
Thank you for your feedback. We're happy to hear you and your daughter enjoyed your stay with us! We appreciate the compliments on our staff and property, and we look forward to seeing you again in the future.

10/10 Loistava

Jill

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect place for a vacation. Loved it
Yöpyi 6 yötä huhtikuussa 2024
Pamela vastasi 10.4.2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and found our resort to be perfect. We look forward to seeing you again in the future.

10/10 Loistava

Ricky Lavon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was a great property and will stay again. The restaurants on the property was great, many great options. Love the conch!! Room was a one bedroom apartment with washer and dryer, full kitchen and nice screen in lanai. Steps away from the beach and the staff does help with transportation back to airport and excursions.
Yöpyi 3 yötä huhtikuussa 2024
Pamela vastasi 10.4.2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. We appreciate the compliments on our resort and staff and look forward to seeing you again in the future.

10/10 Loistava

Juan Antonio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place very friendly people and helpful
Yöpyi 4 yötä huhtikuussa 2024
Pamela vastasi 10.4.2024
Thank you for your feedback. We're glad you enjoyed your stay and appreciate the compliments. We look forward to seeing you again in the future.

8/10 Hyvä

Alissa Marie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the resort overall! The property was lovely and a great size to keep track of our kids (15, 13, and 10). Not a party atmosphere at all and we were there for spring break. We felt safe letting them go anywhere on the property without us. The beach is absolutely gorgeous and the restaurant serves delicious food. Our condo was plenty big for our family of 5 but it was quite dated. That didn’t bother us too much bc we weren’t in the condo all that often but for the money we spent, it was underwhelming to be honest. Most of the staff were fantastic and friendly, a few just did their job without being too friendly though. Overall we loved ocean club and would return. Food and drinks and taxis are very expensive but that is the case at any resort on the island. Loved TCI and Ocean Club! We will be back!
Yöpyi 7 yötä maaliskuussa 2024
Pamela vastasi 10.4.2024
Thank you for your feedback. Nice to hear our resort was the perfect size for your family and everyone felt safe. Glad you enjoyed the on-site restaurant, a favorite of our guests and you found that even during spring break our resort is not a party atmosphere. It's very laid back and relaxing. We appreciate your compliments and look forward to seeing you again in the future.

10/10 Loistava

Richard

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The resort was very quiet and the service was hospitable. I would visit again
Yöpyi 5 yötä maaliskuussa 2024
Pamela vastasi 7.4.2024
Thank you for your feedback. We're happy to hear you enjoyed your stay and look forward to seeing you again in the future.