Lomamajat – Punta Cana

”We had an absolutely amazing time at this hotel! Everything was perfect for spending both Christmas and New Year here. There was plenty of great entertainment and activities, so there was always something to enjoy. The staff were truly wonderful so friendly, kind, and always helpful. A special thank you to Rosalba, Saimy, beach bar workers and even though I can’t remember everyone’s names, there were so many lovely people who made our stay extra special. This was a perfect holiday in every way,...

”One thing that disappointed me during my stay was the hotel’s visitor policy. Guests were not allowed to have more than one person visit the room at a time, even briefly during the day. I completely understand limits on overnight guests or parties, but this policy felt unusually restrictive and was not clearly disclosed when booking. Had I known beforehand, I likely would have chosen a different hotel.”

”This hotel is beautiful, surrounded by exotic plants and turquoise waters. The atmosphere is peaceful and luxurious. The only issue was that the elevator took a long time to arrive.”

”Mi experiencia en el hotel se vio gravemente afectada por un incidente muy serio. Durante mi estancia descubrí que faltaban aproximadamente USD 700 que tenía guardados dentro de mi mochila en la habitación. Informé la situación inmediatamente al hotel y solicité una investigación. Lo más preocupante es que, tras reportar el hecho, no recibí ningún número de caso, reporte escrito ni constancia formal de mi reclamación. Considero que una situación de esta naturaleza requiere una respuesta rápida,...

”Place was clean, staff polite, and great service”

”Juan Jalpay es excelente muy recomendado y agradecidos con su servicio”

”Short two-day stay in this gorgeous resort. Otherwise a 5-star resort but the dinner booking system is quite chaotic. Basically they advice you to wait for the arrival to make the table reservations for dinners. We had only one evening there and wanted to book the table beforehands to avoid the buffet dinner. That was extremely difficult although we were told first that it is possible. We discussed with many people before the arrival and all gave different answers - finally we were told that the...

”Loved the experience on the Hotel and the puntacana property. Staff is very professional and well mannered. Wish for an all inclusive experience option as in other Westin resorts”

”We had a wonderful stay and will be back!Eli was an amazing butler! The room was so comfortable. The staff was very attentive!”

”I really like the taxi service at the hotel for safety was great”

”I received great service. Entire staff was beyond helpful even with the language barrier at times. From the front desk to the house keepers. Very polite and well mannered. I would recommend staying here again and again. Safe, friendly, clean. I even accidentally left my door wide open one day and was gone the entire day. Nothing was disturbed. Walking distance to stores. Excursions pick you up right in front of the building. It gets no better.”

”El personal fue super amable, super atentos todo el tiempo, el trato fue fantástico. Tuvimos un inconveniente con el AC, sin embargo se arregló inmediatamente despues de reportarlo”