All inclusive -hotellit - Punta Hansa, San Andrés

”I am extremely disappointed with my recent stay. I had stayed at this location before and enjoyed it, but this experience was completely unacceptable from start to finish. The first issue happened at check-in when staff gave my fiancé a difficult time checking in. Things only got worse from there. On Friday night, there was no hot water. I attempted to address the issue with staff, but no one seemed to care or provide any meaningful assistance. Unfortunately, the hot water issue continued...

”There was a maggot in my salad. The room was clean, the staff were helpful. The sink in our bathroom was cracked. Which made on of the faucets/taps leak in our bathroom, there was water all over the floor. We did not know there were two parts to the hotel. The old part and the new part. The elevator in the old part had no air conditioning, it just blew hot air. The new part of the hotel looked a lot better there was air conditioning in the elevators. The food was very limited in terms of...

”The beaches are nice but far away from the properties, infrastructure like roads and drainage of the island is below par feels like a third world country won’t go there again !”