Lemmikkieläimille sopivat hotellit - Punta Sam, Quintana Roo

”Restaurant staff and food quality and choices remain five star incredible. However the pool staff and housecleaning was terrible this trip. The pool staff are all talking to each other and don’t seem to care about serving the guests at all. You have to complain to get a drink and that’s not for me. Housekeeping was a disaster. Our room often didn’t get cleaned at all or we had to wait until 5pm for it to get cleaned. They NEED to fix these two things to bring the hotel to the five star rating...

”Excellent staff, Kevin the Events Coordinator was the best person to know. The staff was extremely supportive and fun, great restaurants.”

”me ofrecieron un upgrade q tomé a Club Preferred, en el q entre otras cosas, nos hablaron d “bebidas premium” y dichas bebidas nunca había en los diferentes restaurantes y bares”

”We were very pleased with our stay overall. The hotel is very well maintained. The rooms are beautiful and spacious. The staff was very attentive and the service by the pool was the best out of any resort we have been to. The food was very high quality, didn’t feel like an all-inclusive. The drinks were top shelf and used fresh juices. My only critic is there isn’t great communication between concierge and pre booking. They weren’t able to see what resturants I had booked or when my airport...

”Where do I even begin?! 😍🌴 I absolutely LOVED everything about Garza Blanca Resort & Spa! When I tell you it was almost painful to leave, I'm not exaggerating! I could've easily stayed another week (or two)! 😂 From the moment we arrived until the very last goodbye, the hospitality was TOP TIER! The staff truly knows how to make you feel welcomed, appreciated, and completely spoiled. And the personalities?! Friendly, funny, attentive, and always ready to make you smile! The rooms were...

”WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.”

”I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations.”

”Food is 10/10”