8/10 Hyvä
Anna
Matkusti kumppanin kanssa
11.8.2025
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Our booking was for Superior King with Terrace in August 2025. The reason we booked this room was to enjoy the use of a terrace as per website. Very disappointed in the terrace area; does not look at all like the pictures. Take note! The terrace needs cleaning, painting, scrubbing to remove dirt and address very unkempt shrubs. We did not use it. The room on the main floor appears to have been very recently renovated into a modern style with new flooring and painted walls in the bed area; very fresh and new appearance which we appreciated. Does not look at all like the pics on the website. The bed was comfortable and clean. Wall decor nonexistent. The restroom tiny and original decor with floor and wall tiles, containing only sink and toilet, but functional considering the property age. The shower is new and modern, located right in the room in a glass enclosure (different!) It is confusing to note that no one was available on arrival at the property for greeting and to establish personal contact. We were never in contact with anyone during our stay, (We used our own phone to contact the invisible staff and found that it took several tries to get through to make only one single request which the room attendant provided hours later). The concept is for code and key entry only to the building and to the room, and for concerns, there is only a phone at the front door of the foyer for one to contact someone for service. no proactive guest contact - max '4' rating
Anna
Yöpyi 4 yötä elokuussa 2025
