2/10 Hirveä
Brittany
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
22.7.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel used to be pretty good but omg had it gone downhill. First off the door to get into the building to get to the rooms that should require a key card is broken and the mechanism completely ripped out. Then as we got settled for the night realized our Sliding glass door did not lock the lock was completely broken as well as the deadbolt completely removed not only that the deadbolt lock to our room was broken. When I went down to the front desk the next morning they decided to send someone up to fix it so we left for a few hours and once we came back they replaced the lock on the sliding door but never checked it bc it didn’t even line up to lock the door. On top of all of this the toilet stopped working and our shower had public hair in it. Having to contact the front desk again instead of just giving us a new safe room since we are a group of girls traveling they sent yet another guy to come fix it. At this point we can’t even just be comfortable in our room we have no locks and we are a group of girls. The pool also doesn’t ever have towels and is dirty and broke down looks nothing like the hotel pictures at all. Housekeeping also never came and cleaned our room to top it all off. All in all to stay here two nights and spend almost $400 is outrageous with how dirty and run down and unsafe this place is. I will never stay here again and recommend no one else does either
Brittany
Yöpyi 2 yötä heinäkuussa 2025