Dear Guest,Thank you for your review. We are glad to see that enjoyed your stay with us!We look forward to welcome you again for another memorable stay!With kind regards,Jekaterina SautaHotel Director

Dear Nea,We appreciate your honest feedback about your recent stay at our hotel. We're glad to hear that you found our staff to be very good, and we'll be sure to share your compliments with them.Regarding your concerns, we understand that our older building may not provide the modern atmosphere that some guests prefer. We apologize for the spider in your room and any inconvenience it may have caused. Rest assured, we take this seriously and will address it.We're committed to making improvements and providing a more enjoyable stay for all our guests.We hope you consider staying with us again in the future, and we'll do our best to make your next visit more comfortable and enjoyable. Thank you for your feedback! With kind regards,Jekaterina SautaHotel Director

Dear Esa,Thank you for your feedback. We appreciate your understanding of our hotel's history and value for the price-quality ratio. Your comments are valuable to us, and we'll continue working to ensure a pleasant and comfortable experience for our guests. We look forward to welcoming you back in the future.With kind regards,Jekaterina Sauta Hotel Director

Dear Mikko,Than you for the amazing rating!We are glad that you have enjoyed our services!Hope to welcome you again in the future!Best regards,Jekaterina Sauta

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit.We deeply regret the issues with the air conditioner, the shower, and the lack of towels in your room. This is certainly not the level of service we aim to provide, and we understand how frustrating it must have been for you. We will be addressing these maintenance and housekeeping issues immediately to ensure they do not reoccur in the future.Regarding the remote control for the air conditioner, we should have been more proactive in assisting you to resolve the temperature issue promptly. We will ensure our staff is better trained to handle such situations in the future.Your feedback about the courtyard's lighting is noted, and we will work on improving the illumination to ensure our guests can easily navigate to their rooms without any difficulties.On a positive note, we are delighted to hear that you found our location quite good. We appreciate your kind words about this aspect of your stay.Once again, we apologize for the inconvenience you experienced and thank you for bringing these issues to our attention. We value your feedback as it helps us improve our services. We hope you will consider staying with us again in the future, and we will do our best to ensure a much more comfortable and enjoyable experience.If you have any further concerns or would like to discuss your stay in more detail, please feel free to reach out to us directly. Your satisfaction is important to us, and we would like the opportunity to make amends.

Dear Artturi,Thank you for your good rating! We're thrilled you had a great stay with us.Looking forward to welcoming you back soon.Best regards,Jekaterina SautaHotel Director

Dear Pekka, Thank you for choosing Rixwell Gertrude Hotel and taking time to share your comments with us! We highly appreciate every guest comment and recommendation regarding provided service and our product in general. We feel very sorry that you were not fully satisfied with your stay, and in this case, we kindly ask all our guests to inform reception about all inconvenience caused, so we can be able to assist you with resolving any issues and make your stay more comfortable. Once again, please accept our apologies. We hope that you will choose our service again! With kind regards, Jekaterina Sauta Hotel Director

Dear Guest, Thank you for choosing Rixwell Gertrude Hotel for your recent stay in Riga and for your comments! Riga is truly nice and welcoming city at any season - now you have experienced it in Summer, but you will be welcome in the hotel at any season! Looking forward for new meetings at the Rixwell Gertrude Hotel in the nearest future! With kind regards, Hotel Director

Dear Guest, Thank you for choosing Rixwell Gertrude Hotel for your stay! We would like to thank you for all the positive comments about our property - we are glad that you liked the hotel and our services and found our location suited to your needs. Hoe to meet you again at the Rixwell Gertrude Hotel! With kind regards, Hotel Director

Dear Guest, thank you for choosing Rixwell Gertrude for your recent stay in Riga! We thank you for all your positive comments. We do look forward to welcome you as our guest in the future. With kind regards, Hotel Director

Dear Guest, Thank you for choosing Rixwell Gertrude Hotel for your recent stay in Riga and sharing your comments! We are looking forward to welcome you back as our guest! With kind regards, Jekaterina Sauta Hotel Director

Dear Anne, Thank you that you have choose Rixwell Gertrude Hotel for your stay in Riga! We look forward to welcome you back in the nearest future in any of Rixwell Hotels! With kind regards, Jekaterina Sauta Hotel Director

Dear Guest, Thank you for your recent stay at the Rixwell Gertrude Hotel and your comments! We thank you for all of your positive comments. It is always nice to hear when we have gotten it right. We hope to welcome you as our guest again in the nearest future! With kind regards, Jekaterina Sauta Hotel Director

Dear Guest, Thank you for choosing Rixwell Gertrude Hotel and taking time to share your experience with us! We are very pleased to read that you had a wonderful stay in our hotel and the team has been of assistance in making your stay more comfortable. We have shared your compliments to the team and I am sure it will serve as a great encouragement to all of us to continue to deliver service excellence to our guests. See you next time in Rixwell Gertrude Hotel! With kind regards, Jekaterina Sauta Hotel Director