Terassi/patio
Tarkista saatavuus

Arvostelut: Hilton Copacabana Rio de Janeiro

5 out of 5
Hilton Copacabana Rio de Janeiro
Avenida Atlantica, 1020, Rio de Janeiro, RJ

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 575 kautta 1005 arvostelua" "
Arvosana 8 - Hyvä. 262 kautta 1005 arvostelua" "
Arvosana 6 - OK. 101 kautta 1005 arvostelua" "
Arvosana 4 - Huono. 32 kautta 1005 arvostelua" "
Arvosana 2 - Hirveä. 35 kautta 1005 arvostelua" "

8,8/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2022
Alina Arroyo / Gerente de Serviço ao Hóspede vastasi 25.2.2022
Prezado Hóspede, Muito obrigada pelo feedback! Ficamos felizes em saber que desfrutou de sua estadia conosco. Até a próxima!

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Ystävällinen ja ammattitaitoinen henkilökunta. Aamiainen erinomainen. Tuntuu tosi kodikkaalta tulla tuttuun hotelliin. Huoneessamme 31. Kerros oli loistavat näkymät sekä Morrolle että Copacabanalle. Hyvä, keskeinen sijainti.
Yöpyi 8 yötä helmikuussa 2020
Alina Arroyo / Guest Service Manager vastasi 17.2.2020
We are very happy to know that you enjoyed your stay with us! Thanks for the feedback!

10/10 Loistava

Hector

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exelente ubicación y servicio
Yöpyi 4 yötä toukokuussa 2024

8/10 Hyvä

Camilla, Rosamond

Matkusti perheen kanssa
Hyvää: Siisteys
employees are limited with their ability to speak english which made it hard to communicate and fulfill requests
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome
Yöpyi 5 yötä helmikuussa 2024

10/10 Loistava

Russell

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The hotel was nice but the staff wasn’t responsive. The pull out need didn’t have any sheets and there were none to be found in the room. I tried calling housekeeping and front desk several times but nobody answered. Finally I went down and asked in person and the assured me they’d sent someone up. Waited for over 30 minutes and nobody ever showed. Finally we were so tired from our days adventures we just stole a sheet from the other bed.
Yöpyi 1 yön toukokuussa 2024
Alina Arroyo / Guest Service Manager vastasi 15.5.2024
Dear Guest:Please accept our apologise for the inconveniences caused with this careless with your request. Rest assured it does not reflect the kind of service that we offer to our guest. Thanks for bringing this point to our attention. We will be working hard to correct this kind of mistake.Sincerely,

10/10 Loistava

Raymond

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good property in a good location opposite Copacabana beach.
Yöpyi 3 yötä toukokuussa 2024
Alina Arroyo / Guest Service Manager vastasi 14.5.2024
Dear Guest:Thanks for your feedback and the compliment to our location! We are really happy to know that you enjoyed your stay with us. See you next time!

8/10 Hyvä

Harald

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
location perfect
Yöpyi 13 yötä maaliskuussa 2024
Alina Arroyo / Guest Service Manager vastasi 13.5.2024
Dear Guest:Thanks for your feedback and the compliment to our location. We are glad to know that you enjoyed your stay with us. See you next time!Best regards,

10/10 Loistava

William

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Place
Yöpyi 5 yötä huhtikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 13.5.2024
Dear Guest:Thanks for your feedback and the compliment to our location. We are glad to know that you enjoyed your stay with us. See you next time!Best regards,

10/10 Loistava

Roberto

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Boa localização, limpeza e atendimento.
Yöpyi 1 yön toukokuussa 2024
Alina Arroyo / Gerente de Serviço ao Hóspede vastasi 7.5.2024
Prezado Hóspede,Muito obrigada pelo feedback e pelos elogios para nossa localização, limpeza e atendimento! Ficamos felizes em saber que desfrutou de sua etsadia conosco. Até a próxima!Atenciosamente

10/10 Loistava

Mustafa

Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Michael

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel and location
Yöpyi 3 yötä helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 3.5.2024
Dear Guest:Thanks for your feedback and the compliments to our Hotel and location. We are delighted to know that you enjoyed our stay with s. see you next time!Sincerely,

8/10 Hyvä

Qingtao

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staffs are very nice
Yöpyi 1 yön huhtikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 1.5.2024
Dear Guest,Thanks for your feedback and the compliment to our staff. We are really happy to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 Loistava

Bin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 24.4.2024
Dear Guest,Thanks for your feedback! We are very happy to know that you enjoyed your stay with us! See you next time!Best regards,

8/10 Hyvä

Jovica

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Our stay was enjoyable, stunning views from the property, and the breakfast was an A plus. Hotel could get upgraded in their facilities.
Yöpyi 4 yötä huhtikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 22.4.2024
Dear Guest;Thanks for your feedback! We are really happy to know that you enjoyed your stay with us and we are already working in the refurbishment of the building to be 100% up to your expectations.See you next time!

10/10 Loistava

sofia, Mexico

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Normal
Yöpyi 4 yötä huhtikuussa 2024
Alina Arroyo / Gerente de Serviço ao Hóspede vastasi 20.4.2024
Prezado Hóspede,Obrigada pelo feedback! Ficamos felizes em saber que desfrutou de sua estadia conosco.Até a próxima!Atenciosamente.

2/10 Hirveä

Serhii

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All is very old,service,reception all is very very bad
Yöpyi 7 yötä huhtikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 18.4.2024
Dear Guest:Thanks for your feedback and please, accept our apologise. We are already working in the refurbishment of the building to be 100% up to your expectations.Sincerely,

10/10 Loistava

ROYES

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Todo increible
Yöpyi 6 yötä huhtikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 17.4.2024
Dear Guest:Thanks for your feedback. We are delighted to know that you enjoyed your stay with us. See you next time!!!Best regards,

8/10 Hyvä

Thomas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
This Hilton is very well located by Copacabana beach, however it is very dated. Needs refurbishment as it is the most dated Hilton property I have been to.
Yöpyi 1 yön huhtikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 8.4.2024
Dear Guest:Thanks for your feedback! We are happy to know that you enjoyed your stay with us and we are already working in the refurbishment of the building to be 100% up to your expectations. See you next time!Sincerely,

8/10 Hyvä

Antonio

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice.
Yöpyi 6 yötä maaliskuussa 2024
Alina Arroyo / Guest Service Manager vastasi 3.4.2024
Dear Guest:Thanks for your feedback! We are happy to know that you enjoyed your stay with us. See you next time!Sincerely,

4/10 Huono

Jose Luis

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Alina Arroyo / Guest Service Manager vastasi 4.4.2024
Dear Guest:Thanks for your feedback. We are deeply sorry to know that we were unable to full fill your expectation. Please, accept our apologise. We remain at your disposal in case you want to share more information about your experience at the Hotel.Sincerely,

10/10 Loistava

Catherine Andrea

Matkusti perheen kanssa
Service was great! Needs to maintain the rusty off the bathrooms faucets in the bathtubs and jacuzzis!
Yöpyi 5 yötä maaliskuussa 2024
Alina Arroyo / Guest Service Manager vastasi 27.3.2024
Dear Guest:Thanks for your feedback and the compliment to our customer service. We are already working in the refurbishment of the building to improve the bathrooms conditions. Thanks for bringing this point to our attention and please, accept our apologise for any negative impression caused. It was a pleasure to host you with us!

10/10 Loistava

YELAINE, MIAMI

Yöpyi 3 yötä maaliskuussa 2024
Alina Arroyo / Guest Service Manager vastasi 17.4.2024
Dear Guest:Thanks for your feedback. We are delighted to know that you enjoyed your stay with us. See you next time!!!Best regards,

10/10 Loistava

edson

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä maaliskuussa 2024
Alina Arroyo / Guest Service Manager vastasi 27.3.2024
Dear Guest:Thanks for your feedback! We are very happy to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 Loistava

MARK, San Francisco

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean comfortable hotel in great location right by Copacabana beach. Great facilities and helpful staff.
Yöpyi 3 yötä maaliskuussa 2024
Alina Arroyo / Gerente de Serviço ao Hóspede vastasi 25.3.2024
Dear Guest:Thanks for your feedback and the compliments to our location, facilities and the service provided by our team. It was a pleasure to host you with us. See you next time!Sincerely,

6/10 OK

Felipe

Hyvää: Siisteys ja henkilökunta ja palvelu
I thought it was just ok. The breakfast as well was mediocre.
Yöpyi 1 yön maaliskuussa 2024
Alina Arroyo / Guest Service Manager vastasi 22.3.2024
Dear Guest:Thanks for your feedback! We appreciated you comments and our team will be working to improve our service in other to be 100% up to your expectations.Sincerely,

10/10 Loistava

Abel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and staff
Yöpyi 6 yötä maaliskuussa 2024
Alina Arroyo / Guest Service Manager vastasi 18.3.2024
Dear Guest:Thanks for your feedback and the compliments to our staff and location! We are absolutely delighted to know that you enjoyed your stay with us. See you next time!Best regards,

8/10 Hyvä

Pedro

Yöpyi 4 yötä helmikuussa 2024
Alina Arroyo / Gerente de Serviço ao Hóspede vastasi 25.3.2024
Prezado Sr. Pedro:Muito obrigada pelo feedback. Ficamos felizes em saber que desfrutou de sua estadia conosco. Até a próxima!Atenciosamente.

8/10 Hyvä

Smitha

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staffs and speak English too. View from the room was amazing. Roof top bar, pool and view!!! We enjoyed the stay well including our kids.. Very conveniently located near beach and other shopping options including food.
Yöpyi 3 yötä helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 1.3.2024
Dear Guest:Thanks for your feedback and the compliment to our location, facilities and customer services. We are really glad to know that you enjoyed your stay with us! See you next time!Sincerely,

10/10 Loistava

Eduardo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Buena conexion, vista, al frente de la playa
Yöpyi 2 yötä helmikuussa 2024
Alina Arroyo / Gerente de Servicio al Huésped vastasi 29.2.2024
Estimado Huésped:Muchas gracias por el feedback y por los elgios para nuestra localización. Estamos muy felices por saber que disfrutó de su estadía con nosotros. Hasta la próxima!Atentamente.

10/10 Loistava

Bisceglia, Clover

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We really enjoyed staying here. It's right off the beach. It's close to several restaurants. The facility is beautiful. The rooftop pool has an amazing view of the city. The food at the hotel was also good. We were a family of 4 that included 2 kids. This is THE HOTEL to stay at.
Yöpyi 5 yötä helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 26.2.2024
Dear Guest:Thanks for your feedback and the wonderful compliment to our location and facilities. We are absolutely delighted to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 Loistava

Brittany

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The view from the Hilton in Rio is absolutely breath taking! We didn’t want to leave the room. Extremely helpful and friendly staff, quality food and felt very safe. Highly recommend! (We stayed in a Copacabana facing room and you could see the beach, water, cliffs AND the statue of Christ redeemer, just amazing)
Yöpyi 2 yötä helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 26.2.2024
Dear Guest:Thanks for your feedback and the wonderful compliment to our location and customer service. We are absolutely delighted to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 Loistava

Malik, Atyrau

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed many times at this hotel. This time at a room without much view, facing the nearby house wall outside. They are generally cheaper but if possible try to get Copacabana view rooms instead, part of Rio experience. Rooms as usual nice and clean. Staff members are helpful. Thanks a lot.
Yöpyi 2 yötä helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 19.2.2024
Dear Guest:Thanks for your feedback and the compliments to our staff and room conditions. We are happy to know that you came back to stay with us and we hope to receive you again anytime!Sincerely,

10/10 Loistava

Malik, Atyrau

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed many times at this hotel. Location is perhaps the best in the area. Try to get Copacabana view rooms at higher floors. Rooms are clean, nice and comfortable. Staff members are very helpful. Thanks a lot.
Yöpyi 1 yön helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 19.2.2024
Dear Guest:Thanks for your feedback and the compliments to our staff and room conditions. We are happy to know that you came back to stay with us and we hope to receive you again anytime!Sincerely,

8/10 Hyvä

Debra, Apopka

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Beach was dirty. Hotel is old. Amazing views and very nice staff
Yöpyi 4 yötä helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 19.2.2024
Dear Guest:Thanks for your feedback and the compliments to our staff and location. We are happy to know that you enjoyed your stay with us and we are already working in the refurbishment of the Hotel to be 100% up to your standards. See you next time!Sincerely,

10/10 Loistava

Malik, Atyrau

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place is about location, location and location. Very good hotel, comfortable, clean, staff members were helpful. The place was very popular during the carnival. Everything was good. Thanks for a memorable stay during the carnival.
Yöpyi 4 yötä helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 15.2.2024
Dear Guest:Thanks for your feedback! We are absolutely delighted to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 Loistava

Roger, Scottsdale

Everyone was alert and responsive to people that were foreigners and could not speak the language and we’re very helpful
Yöpyi 2 yötä helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 14.2.2024
Dear Guest:Thanks for your feedback and the compliments to our staff. We are happy to know that you enjoyed your stay with us. See you next time!Sincerely,

8/10 Hyvä

Vedat

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 5 yötä helmikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 13.2.2024
Dear Guest:Thanks for your feedback! We are happy to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 Loistava

Fernando

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Alina Arroyo / Gerente de Serviço ao Hóspede vastasi 6.2.2024
Prezado Hóspede,Obrigada pelo feedback! Ficamos felizes em saber que desfrutou de sua estadia conosco e esperamos recebê-lo novamente a qualquer momento no Hilton Copacabana.Até breve!

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
melhores hotéis e preço justo
Yöpyi 3 yötä tammikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 2.2.2024
Dear Guest:Thanks for your feedback. We are really happy to know that you enjoyed your stay with us. See you next time!Sincerely,

4/10 Huono

Manuel Alejandro Arias

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is incredible how Hilton hotels are so different in Latam and particularly in Brazil. If you compare this hotel to Hilton Sao Paulo, the hotel in Rio is bad. And I'm not saying the Sao Paulo hotel is great, but just to illustrate. This Hilton Rio is neither a resort hotel neither a hotel for business travelers, which I believe it creates all the issues. It is really difficult to tackle both audiences. If you are planning to work I do not suggest the hotel, lack of amenities and services. The hotel is old, rooms are outdated and need to do significant investments to keep the pace for a 5 starts hotel
Yöpyi 3 yötä tammikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 1.2.2024
Dear Guest:We are deeply sorry to know that we were not able to be up to your expectations. Please, accept our apologies. We are already working in the refurbishment of the Hotel and we hope to have a new chance to change the negative memory left by your last stay.Sincerely,

8/10 Hyvä

Peter, Middlesex

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
One of the largest hotel rooms I have stayed in. Super comfortable bed and very nice bathroom. Excellent location by Copacabana beach. Very good facilities though gym was on the small side. Hotel is very busy and felt the food choices and quality wasn’t quite up to Hilton standards. Overall, very happy with my stay.
Yöpyi 5 yötä tammikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 29.1.2024
Dear Guest:Thanks for your feedback and the compliments to our facilities and location. We are happy to know that you enjoyed your stay with us and we are going to work in the food choices to be 100% up to your standards. See you next time!Sincerely,

8/10 Hyvä

Edson

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Boa Estadis
Boa experiencia. Cade da manha excelente, atendimento de alguns integrantes bom. Outros sofrivel, a exemplo da concierge que estava com ma vontade em responder aos hospedes. Localizacao excelente porem quartos pequenos
Yöpyi 5 yötä tammikuussa 2024
Alina Arroyo / Gerente de Serviço ao Hóspede vastasi 22.1.2024
Prezado Hóspede,Muito obrigada pelo feedback e pelos elogios para nossa localização e serviço de café da manhã. Também percebemos seu comentário sobre o atendimiento do Concierge e peço desculpas pelo incomodo causado. Vamos verificar o acontecido e tomar as devidas providências, Obrigada por trazer esse ponto a nossa atenção.Cordialmente.

8/10 Hyvä

Wendy

Yöpyi 1 yön tammikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 13.2.2024
Dear Guest:Thanks for your feedback! We are happy to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 Loistava

Jagdish

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As above. Safe, good location good restaurant
Yöpyi 1 yön tammikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 18.1.2024
Dear Guest:Thanks for your feedback and the compliments to our security, location and restaurant. We are happy to know that you enjoyed your stay with us. See you next time!Sincerely,

10/10 Loistava

William

Hyvää: Siisteys ja huoneen mukavuus
Hotel is in severe need of renovation in the rooms. We changed to a Proto type room which we as nice but still had several shortcomings which I have feedback on.
Yöpyi 2 yötä tammikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 18.1.2024
Dear Guest:Thanks for your feedback! We are happy to know that you enjoyed your stay with us and we are already working in the refurbishment of the Hotel to be 100% up to your expectations. See you next time! Sincerely,

6/10 OK

Steffen

Hyvää: Siisteys ja huoneen mukavuus
Standardzimmer mit sehr störenden Aufzugslärm
Location super cool und gutes Frühstück. Das Hotelpersonal besonders Frontdesk ist gar nicht serviceorientiert und scheint vom Kunden genervt zu sein. Für den aufgerufenen PReis geht das gar nicht. Die Standardzimmer befinden direkt hinter dem Aufzugsschacht und somit ist mit großer Lärmbelästigung verbunden. Dem Hotel ist dies ehr bewußt und reagiert aufgrund Beschwerde eher solala... War gar nicht zufrieden....
Yöpyi 3 yötä tammikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 17.1.2024
Dear Guest:Thanks for your feedback. We are deeply sorry to know that your stay did not meet your expectations. Rest assured we will review the details of your comments with the Front Desk team to take the appropriated actions and avoid this issues in the future. Thanks for bringing those points to our attention.Sincerely,

10/10 Loistava

benoit

Séjour Brésil de Benoist et Béné.
Séjour très agréable. Nous avons découvert votre carte de cocktails sur votre superbe rooftop. Un regret : aucun service de boisson chaude tôt le matin. On est parti à 6h00 le ventre vide.
Yöpyi 5 yötä tammikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 16.1.2024
Dear Guest;Thanks for your feedback! We are happy to know that you enjoyed our rooftop and cocktails. For the next time, we have breakfast to go available. Just let us know that you need it and we will be happy to help.Sincerely,

10/10 Loistava

Nicola

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente!!!
Yöpyi 8 yötä tammikuussa 2024
Alina Arroyo / Gerente de Servicio al Huésped vastasi 15.1.2024
Estimado Huésped:Gracias por su feedback! Estamos muy felices por saber que disfrutó de su estadía con nosotros. Hasta la próxima!Atentamente,

10/10 Loistava

GAGANPRIT

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean property, and great customer service.
Yöpyi 1 yön tammikuussa 2024
Alina Arroyo / Guest Service Manager vastasi 12.1.2024
Dear Guest:Thanks for your feedback and the compliments to our cleanness and customer service. We are very happy to know that you enjoyed your stay with us. See you next time!Sincerely,