Dear guest, Thank you for your feedback, we look forward to host you in the future

Dear guest, I’m very happy to read this, next time give us directly a call for a free upgrade

It is clearly stated on all our online platforms that our reception is open from 9:30 am to 11:30 pm. In addition to this, we send numerous messages to our guests to ensure their timely arrival. We also have a self-check-in procedure that must be pre-arranged through the messages we constantly send to our guests. We accept several guests every night who, upon paying attention during the booking process, contact us and successfully complete the self-check-in procedure.Since you clearly did not read any information about our hotel, we do not feel responsible for what happened. We kindly ask you to remove your review as it is evident that you did not stay at our hotel. Otherwise, we will let Expedia take the necessary actions to protect us.Most importantly, we urge you to take responsibility for your actions and read the information provided before booking. You also did not bother to respond to the numerous messages we sent you at the time of booking to assist you with the self-check-in process.

Thank you

Grazie, thank you.

Thank you

The air conditioning wil start after switch on, now heating system on, due to winter temperature

This is a 3 stars Hotel with low price, the night is closed. Shower was ok, checked it after check out, we have renovated rooms this month!

Thank you

thank you very much

thank you very much

Dear Sirs our Guests due to weather temperature request only heating and warm rooms it is very strange with 13 degrees ask for air conditioning. we apologyse but systems ar made to work one position at time and set it in air conditioning systems means turn all the rooms with special assistance made from the care heating company.

Dear Sirs and Dear Guest, thank you very much for your kind feedback, we hope to host you soon.Regards, manager

Dear Sirs and Dear Guest, thank you very much for your kind feedback, we hope to host you soon.Regards,

Dear Sirs and Dear Guest, thank you very much for your kind feedback, we hope to host you soon.Regards,

Dear Sirs and Dear Guest, thank you very much for your kind feedback, we hope to host you soon.Regards,

別のホテルのお客様、あなたは旅行と混同され、あなたの言っていることがまったく真実ではないため、間違ったホテルをレビューしました。バスルームのグラスはすべて品質管理機械によって自動的に袋詰めされ、タオルは折りたたまれた状態でベッドに置かれます。石鹸とシャンプーのサービスラインと一緒に清潔に保ちます。 コンセントは日本ではなくヨーロッパのもので、50 ヘルツ 220 ボルトがあるため、他の国の電気接続やプラグでは使用できません。間違った場所で行われた間違ったレビューを見直すことをお勧めします。

thank you

thank you

thank you

thank you

thank you

Dear Reviewer,Thank you for leaving your review of our hotel. We are happy to hear that you appreciated the service and helpfulness of our staff. Our team is dedicated to making every guest's stay enjoyable and comfortable, so your positive feedback makes us truly proud.Thank you for choosing our hotel, and we hope to welcome you back soon.Sincerely,

dear sir we have renovated your room after your stay .all new

Many thanks

Dear guest, in your room there are two brand new fan for hot AC, not one but two. If you felt cold I don’t understand why you didn’t turn them on.

I’m really happy to read reviews like this, thank you very much’

Gentile cliente grazie per il feedback positivo, il check out presso la nostra struttura è libero visto che avevate già pagato tutto. Al momento del check in comunichiamo sempre ai clienti con chiarezza dove lasciare le chiavi durante la partenza. Probabilmente sarà stata una svista del receptionista di turno. Ad ogni modo sono contento che vi siate trovati bene

Many thanks

Manu thanks

Many thanks