Good morning, first of all we do not respond to anonymous messages as they could be false. You paid less than 300.00 per night, triple room, with breakfast, in a 4-star hotel, and you're worried that you paid too much??? Next time, book a 2 star.

Good morning Tanja and thanks for your kind review.

dear Anne,thanks for yur review.

thanks a lot Mrs Ikka

Dear Mrs Irma, thanks a lot for your kind review.Best wishes

Good morning Valentina and thanks for her review. We take note of the incident and check with our housekeeper. Good day

Rakas Eevi, kiitos arvostelusta ja kauniista sanoista. Toivon saavani sinut takaisin hotelliin. Mukavaa päivää

thanks a lot for your kind review

Dear Marja thank a lot for your kind review. We are very happy when our customers leave Rome with a smile. Looking forward to welcom again in Hotel Napoleon, wi wish you a merry xmas!!

dear Mr Matthew, thanks for your kind review

dera lqbal thanks for your kind review

thanks gor your review

dear Mr George, thanks a lot for your kind review

dear Xi thanks a lot and we hope to welcome back very soon

Bonjour Sarah et merci pour l'avis. Nous sommes désolés que tout n'ait pas été agréable... mais pourquoi écrire avec un pc, alors que vous êtes déjà parti et ne pas nous le faire savoir lorsque vous êtes encore à l'hôtel ??? Nous aurions certainement pu prévenir les voisins ou changer de chambre !! les choses sont plus simples si vous nous prévenez immédiatement......au lieu d'écrire après votre départ

Dear Mr Scott, thanks a lot for your kind review...we hope to welcome back again very soon

dear Noemi, thank thanks athanks a lot for your kind review. We hope to welcome back very soon

good morning and thanks for your review

good morning and thanks for your review

good morning and thanks a lot for your kind review

Good morning and thanks for your review. We hope to welcome back again very soon

Good morning Michael and thanks for the nice review. I will share the compliments with the staff. As for the hotel, I would like to inform you that within the next year we will be doing a major renovation and we hope to see you again in the new hotel.

dear Mr jason, thanks for your kind review

Good morning Krishnaiah and thanks for your email. You complain about the lack of parking....but have you read somewhere that we guarantee parking??? Here we are in Rome, a city that is thousands of years old and we have buildings from the 17th century, and in those days, they didn't build buildings with garages!! If you had asked us, we would have indicated garages in the immediate vicinity. You say the room is small... but it's about 20 square meters, in full compliance with our laws. Then you write that the bathroom smelled.....but in your opinion, if instead of writing me things AFTER you left, you had told me when you were here...it wouldn't have been easier to solve the problem...if really did it exist??? It's difficult to solve problems for keyboard lions like you!!!

Dear Sevak, thanks a lot for your kind review...we hope to welmcome back very soon

ood morning and thank you for the wonderful review. We look forward to seeing you soon again in Rome

Dear Simone, thank you for your nice review. We agree with you on the rooms, and indeed I inform you that in 2025 we will close for renovation. Thank you and we hope to see you again soon

Buenos días José Luis y gracias por tu reseña. Me alegro de que la estancia haya ido bien... la zona es antigua... no vieja :-) En cuanto a la limpieza, viajo mucho, no creo que otras grandes ciudades del mundo estén tan limpias. .... .

good morning Queenie and thanks a lot for your kind review.....We hope to see you soon again

dear Lia, thanks a lot for your kind review. We hope to welcome back again very soon

dear Mary, thanks a lot for your kind review...We hope to welcome back very soon

Good morning Mr Jesus, thanks a lot for your kind review

Dear Glenn, thank you for your review, and I'm sorry that for your mistake, you blame us! The rate plan you booked is the cheapest possible: not refundable, package and room only....... we didn't do it!!!

Good morning Monicuq and thanks a lot for your kind review.....We are waiting to welcome back again

Good morning Mouonia, thanks for the review. I would like to understand what went wrong with the breakfast. We offer many varieties of food, from hot to cold...many yougouts, many types of bread, jams, desserts even homemade by us!! Thanks for the email reply

Dod? contact us at Paul, thanks for your review.... what's happening with food,contact us to explain the problem.

Good morning Sr Nicholas and thank you for your email. We reassure you by informing you that the renovation is already scheduled, but we want to point out that if you are right about this, we do not however recognize the lack of cleaning, because we have very high marks on this. We would also like to inform you that kettles are in all superior rooms and not standard, but all you had to do was ask before checking out and you would have had it, instead of telling them after you left.

good morning and thanks or your kind review

Dear mrs AnaPaula, thanks for your kind review

Dear Mr Marcelo, thank you for your nice review. We are happy that your stay was pleasant and we hope to see you again soon