Asunnot – Roswell

”Friends and I recently stayed at the Holiday Inn Roswell by IHG and wanted to share my feedback. This was the best hotel stay I have had in a Holiday Inn. The breakfast was excellent, and both the hostess and the cook were among the kindest people we met during our time in New Mexico. However, we did encounter one issue. An older lady from housekeeping who was mopping near the pool told my 5-year-old granddaughter that she should not be eating and talking. This incident was quite upsetting,...

”Nasty and run down”

”Our room had 2 towels for family of 4 and was missing the tv remote The bathroom was not swept, the mirror cleaned, nor the microwave. Calling the front desk is hit or miss if someone answers. I went down to get towels from the front desk the first night. The next day, the front desk answered and asked us to come down and get the remote. One of the front desk ladies was very helpful, asked if everything was okay and if we needed anything multiple times over 3 days. The other front desk lady...

”Elevator was broken and room smelled like cleaner because the carpets were soaked from being shampooed minutes before. No other room was available to switch to. Wont stay again.”

”Very clean, staff was friendly and they bake cookies. All in all a great time”

”Clean room male sheet cleaner woke me up with hard knocking hours before checkout besides that was overall decent ”

”One of the worst hotel experiences. First night was we noticed the AC wasn’t as cold but didn’t think too much of it. The next day we got up early and set our temp to 65 hoping it was nice and cold we we got back. Upon our return it was like a SAUNA!! We attempted to get some help. It took over an hour to get the maintenance guy to come check our unit. He unscrewed and screwed something back. He acknowledged the room was warm. I asked if he could please notify the front desk so we may...