Hotellit uima-altaalla - Salterforth, Barnoldswick

”Room was spotless and appeared to have been recently decorated. Unfortunately there were cracks in the sink and the hotel generally looks a little tired. The hotel staff were amazing … all so friendly, helpful and welcoming. Particularly Aziz at breakfast and the wonderful bartender Mal. He couldn’t do enough for us, moving furniture around and asking us if we wanted any particular music to be played. He really went above and beyond to make my 89 year old mum’s evening. ”

”I love this hotel and I'm sad not to be able to give it 5 stars but it's sadly suffering from neglect. I know times are hard for hospitality but it could be so much nicer with a few changes. For instance why have a cupboard obviously meant for a fridge but not have a fridge? Why have fake grass on the balcony which gets full of water and very unpleasant to walk on? Why not have a nice set of furniture on the balcony? we had one chair no table. Our kettle didn't work, the plughole in the...

”We were refused service at the restaurant, when we told staff we were willing to wait they said no point you probably won’t get a table. Then we asked if we could eat in our room and they said no. Effectively giving us no food options we had to order pizza as we are unfamiliar with the area and there was nothing within walking distance.”

”The room was excellent. Clean , warm and comfortable all round. Staff are amazing. Friendly very polite and helpful. ”

”Very tired hotel. Carpet dirty and exposing piping. ”

”Really disappointing to see the given room was in no way on a par with the photos on Expedia of a crisp modern room. The room given was dated, with cracked amenities which needed replacing. Ditto the gym equipment. Staff lovely though location good. Just doesn’t match what was promised and paid for. ”

”Rauhallinen hotelli”