Hi Janette - Thank you so much for the great review. We hope to see you again soon at our hotel.

Hi Jerome - Thank you so much for taking the time to review our hotel. We hope you were not disturbed by the next-door construction, however we appreciate you bringing your concerns to our attention. Thank you and hope to see you again soon.

Hi Angel - We sincerely appreciate your kind response and are very glad that you enjoyed your stay. We hope you are able to share your experience with others and recommend our hotel for future stays. Thank you so much again and we hope to see you soon!

Hi Denise - Thank you so much for the kind review regarding Cathy our front desk person. She is an amazing asset to our team and we will surely let her know you said so. Hope to see you again!

Hi Pradeep - Thank you so much for taking the time to review our hotel. We sincerely appreciate your feedback on the air conditioner and will investigate. Thanks again.

Hi Smruti - We sincerely appreciate your kind words and comment! We hope that we are your choice hotel next time you are in San Diego. Thanks so much for your business and loyalty.

Hi Gustavo - We are very glad that you enjoyed your stay with us. We hope to see you again soon.

Hi Glen - Thank you so much for the great review and for the kind words for Carol! We will surely let her know about this review as I'm sure she will greatly appreciate it. Hope to see you again soon.

Hi Naoto - Thank you for letting us know as this is unacceptable. Our team should be strictly enforcing quiet hours in the outdoor spaces so others will not be disturbed. We sincerely apologize and hope to make it up to you on your next visit. Thank you.

Hi Ling - Thank you for staying with us. We appreciate your feedback and will notate these items for future reference.

Hi Dean - Thank you for taking the time to review our hotel. We hope that next time we are able to provide you with a stellar experience and garner a perfect score from you and your guests. Hope to see you again very soon!

Hi Makoto - Thank you so much for taking the time to review our hotel. We are sincerely glad you enjoyed your stay and hope to see you again soon!

Hi Kathleen - Thank you so much for the kind review. We sincerely appreciate you as a guest and look forward to hosting you again soon!

Hello Donn Carlo - We are very pleased that you enjoyed your stay! Thank you so much for taking the time to leave us such a great review and we hope to see you again very soon.

Hi Dwight - Thank you so much for the kind review. We are pleased that you had a delightful experience and we hope to see you again.

Hi Alisha - We are very sorry to hear that you were slightly less than pleased with your experience with us. We hope to see you again under better circumstances and appreciate your business.

Hi Arleen - We are sincerely glad that you enjoyed your stay with us. There should have been a bottle opener in your room, and we are very sorry that one was not in there. Nonetheless, we hope to see you again on your next trip to San Diego and appreciate your business!

Hi Mazdak - Thank you for taking the time to review the hotel. Residence Inn's do not typically have Ice machines since we have full size fridges that produce ice for our guests. We do provide the complimentary ice in bags at the front desk for your convenience as you mentioned. Currently we are following the required brand standard for Marriott for breakfast. Again, thank you for the review and take care.

Hi Sean - We sincerely appreciate the kind comments about our staff. We will surely share this with them and hope to see you again soon!

Hi Andrea - We sincerely appreciate your business and the opportunity to correct. We hope to see you and your dog again on your next visit to San Diego!

Hi Andranik - Thank you so much for the kind words. Our staff takes great pride in their work and wants to ensure that all of our guests are treated like family. We hope you choose to stay with us again on your next visit to San Diego.

Hi Dianjun - We are so happy that you had a good stay with us. Thank you so much for choosing our hotel and we hope to see you again.

Hi Veronica - Thank you for taking the time to review our hotel. We are terribly sorry that you did not have an excellent experience. We hope to see you again under better circumstances.

Hi Kiril - Thank you for taking the time to review our hotel and for the outstanding score. We hope to see you on your next trip to San Diego.

Greetings Rodney - We are pleased that you enjoyed your stay. Thank you so much for the amazing review which we will definitely pass along to our staff. Hope to see you on your next visit to San Diego!

Hi Shani - Thank you so much for taking the time to let us know about our stellar front desk person. We will pass this along and sincerely appreciate the kind words.

Hi Christopher - Thank you so much for taking the time to review our hotel. We sincerely appreciate your business and hope to see you again soon.

Hi Lisa - We are terribly sorry to hear that there were cleanliness issues in your room. In addition to this, we are very embarrassed about the bathmat. Rest assured we will remedy these issues immediately. Thank you so much for the reasonable score either way and we hope to see you again.

Good Day - Thank you for taking the time to review the hotel. We apologize sincerely for any odor or cleanliness issues you may have experienced. Our hotel has always been non-smoking so please alert someone if this should happen again as we do not allow it. Additionally, our housekeeping team uses a pink cleaner in the restrooms so they can clearly see the areas that need to be wiped down. We apologize if this was mistaken for mold as that is definitely not our intention. We hope to see you again under better circumstances.

Hi Roland - Thank you so much for the kind review. Our team sincerely appreciates it and we look forward to hosting you again soon!

Good Day - Thank you so much for reviewing our hotel. We sincerely appreciate the great score and are so glad that you had a stellar stay.

Hi EH - Thank you so much for taking the time to review our hotel and breakfast crew. They indeed take great pride in their jobs and we are very lucky to have them on our team. We sincerely appreciate your thoughts and will be sure to share with them.

Hi Navjit - Guests are allowed to congregate in public areas, however if they are being disruptive or noisy you may contact the front desk at any time. We apologize for any inconvenience this may have caused you.

Hi Caleb - We sincerely thank you for the 5 out of 5 review. Thank you so much for taking the time to write to us and we hope to see you again very soon.

Hi Paula - Thank you so much for taking the time to review our hotel. We will relay the kind words to our staff and hope to see you again.

Hi kia ann - Thank you so much for reviewing our hotel. All of the mattresses are less than one year old so we are disappointed to hear that they were uncomfortable. Our sincere apologies to hear that there was a stain as well. We will have our housekeeping staff investigate promptly. Thank you for bringing this to our attention and thank you.

Good Day koteswara - We sincerely apologize for any shortcomings you experienced while staying at our hotel. Residence Inn prides itself on guest satisfaction specifically for long terms stays. Hence the apartment like feel. We thank you either way for staying with us and appreciate you taking the time for a review.

Hi Jessica - Thank you for the review. We recently refreshed all of our mattresses in the hotel, and I can assure you and guarantee that all of our beds are queens. I sincerely apologize if it was not to your liking. Thank you.

Hi Cam - Thank you so much for taking the time to review our hotel. We are sincerely glad that you enjoyed your stay, and we hope to see you again soon.

Hello Hanh - We are very pleased that you enjoyed your stay with us. Thank you so much for taking time to review our hotel and hope to see you again soon.

Hi Jeongmin - Thank you for the kind comments regarding your stay. We look forward to hosting you again soon!

Hi Ahreum - Thank you for taking the time to review our hotel. We hope that your next stay will be stellar.

Hi Robert - We are sincerely glad that you enjoyed your stay with us. Our staff takes great pride in their jobs and we are very glad that our guests notice. Thank you so much for taking the time to write a review! We look forward to seeing you again soon.

Hi Christian - Thank you so much for the kind review. Our staff takes great pride in their jobs and we hope that it reflects to our guests. We hope to see you again on your next visit to San Diego.

Hi Hyuntae - We are glad that you enjoyed your stay with us and that you were able to take advantage of our cooking amenities. Thank you for your business and hope to see you again.

Hi Noelani - We are terribly sorry for any problems incurred at our hotel. We hope to make this up to you on your next visit and appreciate you reaching out.

Hi Gabriela - Thank you so much for staying with us. We are very pleased that you enjoyed your stay. We hope to see you again on your next visit to San Diego and look forward to hosting you.

Hi Pamela - Thank you for taking time to review our hotel. We are glad that you enjoyed your stay and we hope to see you on your next trip to San Diego.

Hi Shelly - Thank you for taking the time to review our hotel. We are terribly sorry that you were disturbed by the construction next door and that one of your televisions did not work. We hope you were able to report this to the front desk so this could be remedied. Thank you for staying with us and hope to see you again.

Good Day - Thank you so much for taking the time to review our hotel. We pride ourselves in providing our guests a clean and friendly atmosphere and are very glad that this was your experience. We hope to see you again very soon.