Dear Elaina,We love hearing that you appreciated our updated touches and new look once you made your way in, though we do wish we had been easier to find! Now that you know to utilize our valet parking option, we hope to host you again.With regards,The Clift Royal Sonesta Hotel

Hello Patrick,We appreciate your top score more than we can say! We would love to host you again the next time your travels bring you to the city.Warmly,The Clift Royal Sonesta Hotel

Dear Linda,Thank you for joining us in the city! We are honored to earn your top score, and we hope we can entice you back for another stay at our San Francisco institution soon!Best,The Clift Royal Sonesta Hotel

Dear Naiara,We share your concern that our team was unable to assist you when your travels were met with a flight delay or cancellation. While we have standard policies in place, we always strive to assist our guests with friendly and helpful service, and we apologize that this was not your experience. We hope we can earn your approval one day.Kind regards,The Clift Royal Sonesta Hotel

Hello Pablo,Thank you for your stamp of approval!Until next time,The Clift Royal Sonesta Hotel

Dear Patricia,We appreciate your positive score and we hope you enjoyed our iconic Redwood Room, ideal location, and iconic building. Until next time!Best regards,The Clift Royal Sonesta Hotel

Dear John,It was our pleasure to facilitate a fast and easy check-in so you could get your vacation started right away! We have noted your feedback on our bell services team with care, as you are correct that we wish to make the best first impression.We look forward to earning your perfect score next time.Warmly,The Clift Royal Sonesta Hotel

Hello Andrea,Thank you for sharing your five-star approval with our team here in San Francisco! We will pass along your praise to our hardworking housekeeping team, and we're glad you enjoyed our food and beverages at The Redwood Room and Fredericks. We hope to entice you back soon!Warmly,The Clift Royal Sonesta Hotel

Dear Michael,Thank you for sharing your top score! It was a pleasure to have you with us, and we're glad our five-star service was noted! We will have a table reserved for your return at The Redwood Room!Best,The Clift Royal Sonesta Hotel

Greetings Mohan,While we know parking in the city can be costly, we trust you felt your vehicle was secure at all times with us. Our team is always available to suggest walking routes from our doors for our guests to safely enjoy, and we hope we can offer you more advice the next time you are in the city.Kind regards,The Clift Royal Sonesta Hotel

Dear Travis,Thank you for being city-savvy during your stay, and we're glad you loved the inviting interior of our historic hotel. We hope we can welcome you back soon!Warmly,The Clift Royal Sonesta Hotel

Hello Scott,We apologize for the unacceptable state of your suite's carpet, and for the lack of action that followed. We know we can do better to earn your full confidence in us, and we look forward to welcoming you back one day to make this right.Kindly,The Clift Royal Sonesta Hotel

Dear Amos,Thank you for joining us here in the heart of the action, with easy access to San Francisco's most iconic sights! We hope we can repeat the experience should your travels include our city by the bay again!Warm regards,The Clift Royal Sonesta Hotel

Dear Daniela,We are honored to earn your enthusiastic endorsement! We are glad you loved everything about your stay, and though we know parking in the city can be costly, we trust you felt your vehicle was secure at all times.Until next time!Best,The Clift Royal Sonesta Hotel

Dear Stella,What a pleasure to find your five-star approval waiting for us! Please join us at our urban retreat again soon!With regards,The Clift Royal Sonesta Hotel

Greetings Lorrianne,It was our pleasure to showcase the kindness and attention we are known to provide at The Clift, and we hope you will make yourself at home with us again!Best regards,The Clift Royal Sonesta Hotel

Hello Nicole,Your promised return is the highest compliment we could ask for! Thank you for appreciating the beauty of our iconic property, and we will see you again soon!Best,The Clift Royal Sonesta Hotel

Hello Jose,We are honored to earn your top score, and we hope you will remember our institution here in the city for your next stay as well.Warmly,The Clift Royal Sonesta Hotel

Greetings Arilene,Thank you for sharing your endorsement of our historic hotel here in San Francisco, and we love hearing that you enjoyed a perfect visit! Until next time!Best,The Clift Royal Sonesta Hotel

Dear Douglas,We appreciate your top score, and we hope we can make you at home with us again soon.Until then,The Clift Royal Sonesta Hotel

Greetings Christopher, We are delighted you loved your experience with us at our iconic property in the city, and we hope we can count on a return! We would love to host your next stay in San Francisco as well!Best,The Clift Royal Sonesta Hotel

Dear Devin,Thank you for joining us for our classic hotel experience at The Clift! We trust you enjoyed our iconic ambiance, ideal location, and caring service, and we hope to see you again soon!Warmly,The Clift Royal Sonesta Hotel

Greetings Bruce,Your top score makes our day! Thank you for joining us at The Clift, and do hurry back!Best,The Clift Royal Sonesta Hotel

Greetings Emmanuel,It was a pleasure to host you in the city, and we hope we can count on your next reservation should your travel plans include San Francisco again!Best,The Clift Royal Sonesta Hotel

Hello Michael,What a pleasure to receive your positive score. We hope you will join us at our iconic San Francisco institution again.With regards,The Clift Royal Sonesta Hotel

Dear Jennifer,We love hearing that your stay with us was nothing short of amazing! It was such a pleasure to ensure a special visit for such a special occasion! We're glad you joined and we hope to remain part of your story for years to come!Until next time,The Clift Royal Sonesta Hotel

Dear Melody,Thank you for sharing your five-star approval with our team here at the historic Clift! Until next time!Best,The Clift Royal Sonesta Hotel

Dear Teresia,'Best' is what we love to hear! Please join us again at the historic Clift one day soon.Until then,The Clift Royal Sonesta Hotel

Greetings Tye,We are indeed known for our attentive service, and we're glad it showed! We will pass along your compliments and we hope to see you again.Best regards,The Clift Royal Sonesta Hotel

Hello Lorna,Thank you for discovering us here in the city! We're glad we could spoil you with our attentive service and prime location, and we hope to see you back at the Clift one day!Warm regards,The Clift Royal Sonesta Hotel

Greetings Holland,We loved hosting you at the iconic Clift, and we hope you enjoyed our city as much as we do. Please join us again the next time San Francisco is on your itinerary!Best,The Clift Royal Sonesta Hotel

Hello Brandy,We love that you enjoyed your time with us here at the iconic Clift! We hope we can entice you back for another authentic San Francisco experience soon.Warm regards,The Clift Royal Sonesta Hotel

Dear George,Thank you for sharing your review with us. We are glad to hear that your room was perfectly prepared for your arrival and that our housekeeping team kept it sparkling.We do offer fridges on request, but we apologize if you were not made aware of additional dining options in our historic hotel, as we do have Fredericks during the day and our iconic Redwood Room open in the evenings.You are correct to expect a welcome from a team member and a helping hand when coming and going, and we apologize for this oversight. You should have also been advised on the safest and most pleasant routes from our front door to Union Square and other sightseeing areas.We know we can do better, and to that end, would love the chance to earn your higher score one day.Kindly,The Clift Royal Sonesta Hotel

Dear Wilma,We are smiling upon receiving your glowing review! Thank you for discovering for yourself all that sets us apart here at The Clift, from our iconic Redwood Room bar to our ideal location and attentive service.We would love to ensure another sophisticated stay just as soon as your travels allow!All the best,The Clift Royal Sonesta Hotel

Dear Samantha,Thank you for sharing your five-star rating with our team here at The Clift. We are glad you enjoyed your stay in our historic property, and we hope to see you again before too much time has passed.Best,The Clift Royal Sonesta Hotel

Dear Alison,Thank you for sharing your feedback with us. We appreciate your willingness to keep an open mind upon arrival, and we're glad you discovered our Redwood Room and Fredericks dining options. We are also happy to hear you settled into your spacious, upgraded room with ease.We apologize if our policies regarding deliveries was not made clear; as you can probably appreciate, given the high frequency of such deliveries to the hotel, we cannot always guarantee our bell services team will have time to bring items to guest rooms. We are sorry this was the case during your stay.We hope we can leave you with a better last impression should your travels bring you back to us one day.Kindly,The Clift Royal Sonesta Hotel

Dear Mimoza,What a pleasure to receive your top score! We're glad you rested so comfortably with us, and we hope your five-star approval will bring you back to our door!Warm regards,The Clift Royal Sonesta Hotel

Dear Shawn,What a pleasure to receive your five-star approval! Thank you for making yourself at home at The Clift, and we hope we can entice you back to downtown San Francisco soon!Warm regards,The Clift Royal Sonesta Hotel

Greetings Rachpal,We agree that our location here in the city is hard to beat! Thank you for making yourself at home with us, and do hurry back!Best,The Clift Royal Sonesta Hotel

Hello James,We are glad your stay proved wonderful overall, and we thank you for your feedback on your bathroom, which we will share with our housekeeping team.We appreciate your top score and hope to host you next visit to the city as well!Until then,The Clift Royal Sonesta Hotel

Dear Seth,Thank you for joining us at The Clift! We are honored to earn your top score and we hope to usher you back through our doors soon.Best regards,The Clift Royal Sonesta Hotel

Dear Carolina,Thank you for sharing your top score! We loved hosting you here in downtown San Francisco, and we hope our iconic hotel will remain top of mind for future stays.Best,The Clift Royal Sonesta Hotel

Dear Lisa,Thank you for both your feedback and your top score. We hope you found time to step into our iconic Redwood Room, which remains an institution in the city.If not, next time!Warmly,The Clift Royal Sonesta Hotel

Greetings Dominique,Excellence is certainly what we're known for at the historic Clift, and we're glad this shone through during your visit. Thank you for embracing our recent renovation and we're glad you discovered the tranquility we enjoy in our central location.We hope our team members helped to steer you in the right direction with tips for exploring the city, and we would love to see you again.Kindly,The Clift Royal Sonesta Hotel

Dear Brian,Your top score makes our day! Thank you for taking the time to share it following your stay with us in the city, and do hurry back!Warmly,The Clift Royal Sonesta Hotel

Greetings Miguel,What a treat to find your five-star approval waiting for us! We hope you will make yourself at home with us in the city again soon!Warmly,The Clift Royal Sonesta Hotel

Greetings Jessica,Thank you for sharing your top score following your stay with us in San Francisco. Hurry back!Best,The Clift Royal Sonesta Hotel

Hello Tarandeep,We appreciate you taking the time to share your score, and we hope our team was able to assist with anything that went wrong during your stay. We would love to make sure you enjoy a five-star experience in the future.Best regards,The Clift Royal Sonesta Hotel