Hotellit uima-altaalla - Sandston, Richmond

”The lady who manages the breakfast is also the shuttle driver. She is very pleasant and takes good care of people at breakfast.”

”The pictures don’t match the reality of hotel. Needs to be updated. Stench of smoke in the hallways. Good location for airport and the shuttle ran on time. ”

”It smells like cigarettes in the non-smoking area.”

”We arrived at 7:30 pm to a packed full, loud, active lobby. The check in staff person was all business, no friendliness. We had a suite but the room did not have linens for the sofa bed. When I called the front desk about linens, I was told they could be picked up at the front desk. They definitely were not trying to win my repeat business. ”

”Staff went out of the way to be kind and help. Property was clean and well kept up. Highly recommend!”

”There was a Wawa near by. Didn't use airport shuttle.”

”Experience at check-in was excellent. Front desk greeter answered all my questions immediately and accurately. Room was clean and ready. My only issue was the A/C temperature fluctuations. Airport shuttle was punctual on-the-dot. Will definitely stay again in the future.”

”There was a close to property sell out that should have been noted when I made a reservation as the property was overrun with children and soccer parents. This was impossible. The lobby was overcrowded and the hallways so loud with kids running and doors slamming shut. I had to make another reservation elsewhere and just lose my money. I did not appreciate the conditions. ”