Hotellit uima-altaalla - Scratby, Great Yarmouth

”My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for...

”The staff couldn't have been more helpful, and the accommodation was spotless. Thank you for a lovely weekend.”

”The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool...

”Great vegetarian and plant based options for breakfast. Kids play area in the restaurant, keeps them occupied. Room was nice size for a family of 4.”

”Spacious, well equipped, clean holiday home. Ideal for large family.Prompt communications with management with issues/queriesPerfect location for beach and walks.Need to be very brave to get into the unheated pool. Would have been an advantage to use the cover and protect when not in use.Disappointed that only one of six televisions worked.Courtyard needs attention, looks neglected and needs to be more aesthetically pleasing, as does the pool area.A welcome pack would be beneficial to gain...