6/10 OK
Gaylene A.
10.5.2024
May snow!!!
Pros - The living room could accommodate a large gathering. The bedrooms were good sized and well spread out. We were treated to an out of season May snowstorm as we peacefully sat in the living room enjoying the massive windows, watching the snow float to the ground. Upstairs was a game room where the kids hung out most of the time. There was a pool table, a foosball table, and movies we didn’t watch. Saturday morning we woke up to no hot water. Maintenance responded quickly. There was plenty of parking and bath towels.
Cons - Customer service is in India. House cleaners dead bolted the front door, prior to our arrival, so that the code we were given didn’t work. We were instructed to use the lockbox if the door code didn’t work, but no code for the lockbox was given with our check in instructions. House was not clean when we arrived, kitchen floor was sticky, kitchen counter tops were crusty, the stove was down right disgusting, chandelier over the table was filled with cobwebs. The carpet is dirty and stained. We were told at check out to take the sheets off the beds. That was a mistake because the mattress pads were gross with stains all over them. Many of the pots and pans were unusable because of the teflon coating pealing off . There were only 2 small kitchen towels, so I had to use bathroom towels in the kitchen, and not enough forks to go around. The pool table is missing one ball. The Alderhill house is lovely but needs some love and attention.
Gaylene A.
Yöpyi 3 yötä toukokuussa 2024