Hotellit uima-altaalla - South Holland, Chicago

”The rooms were extremely small and dated. It is absolutely IMPOSSIBLE to get a copy of your receipt from this hotel. They insist that you can get it from the Hilton Honors app, but you cannot. Then, when you call, no one picks up and they direct you to an AI assistant - OR you are on hold forever. I have been trying to get this simple thing for three days now. When you check out - make sure you get a paper copy.”

”Tyttären kanssa asuimme kahden makuuhuoneen asunnossa. Tilaa ja omaa rauhaa oli mukavasti. Keittiössä oli kaikki tarpeellinen, mutta astioita olisi voinut olla enemmän, ettei olisi tarvinnut pestä niitä niin usein. Kylpyhuoneet vaatisivat perusteellisempaa suursiivousta. Kuntosali oli kookas ja välineitä riittävästi.”

”The hotel was good, and the spa was 100% worth it! The staff was rough. We’ve been Marriott members for a long time, and when we travel, we stay at the JW, W, or Ritz. We came to Chicago to go to Beyond Wonderland, and then we’re out till 2 or 3am experiencing Chicago night life. The hotel staff woke us up every morning at 7:30 or before by coming into the room that had a “do not enter” sign on the outside of the door. The morning we were leaving, we were walked in on three times before checkout...

”The location of the property and the staff were excellent. There was only one elevator working and took a long time to get up or down with everyone trying to use it. The room itself was old, the couch had a big rip and the shower tub had a big stain and the faucet was barely working.”

”The hotel staff was amazing, everyone was kind and helpful and made us feel welcomed to the hotel and the city. We enjoyed walking to most places since the location of the hotel was very central, the subway stops were also very close by. I can really recommend this hotel and its staff - they really made our vacation a memorable one. ”