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Arvostelut: Radisson Blu Waterfront Hotel, Jersey

4 out of 5
Radisson Blu Waterfront Hotel, Jersey
Rue de l'Etau, St. Helier, Jersey

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 509 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 342 kautta 1002 arvostelua" "
Arvosana 6 - OK. 97 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 42 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 12 kautta 1002 arvostelua" "

9,0/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Had to change room
A really hot room with broken air-condition and a locked (not usable) safe was given to us and also our friends got a room with broken a-c. Later on we heard a similar story by another hotel guest. We got a better room after complaining. I am sure that hotel management is aware of the fact that air-conditioning in several rooms is not working and still they put guests in such rooms. This is not acceptable. Breakfast was good as was location.
Yöpyi 2 yötä elokuussa 2018
C.P vastasi 29.8.2018
Thank you for your rating and review! Sorry to hear about the issue you had with the air-conditioning. I am glad the issue was sorted and you was given a different. Kind Regards

10/10 Loistava

Simon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Well managed hotel with first rate staff. Table d'hote dinner was very good and great value. Bedroom was a bit scruffy in places.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Ian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location on the waterfront was stunning with the seaview room giving us superb views which constantly changed with the tide. Every member of staff we encountered was great --friendly and helpful
Yöpyi 5 yötä toukokuussa 2024

8/10 Hyvä

Charles

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location
Yöpyi 4 yötä huhtikuussa 2024

8/10 Hyvä

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff friendly and helpful
Yöpyi 4 yötä huhtikuussa 2024
Radisson Blu Team vastasi 21.4.2024
Thank you, Anthony, for a brilliant feedback. We will be glad to welcome you in our hotel in the nearest future!

8/10 Hyvä

Ian

Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Sharon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We had a lovely stay at the Radisson. Have to mention the friendly and professional staff. Especially Miguel who was ‘amazing’.
Yöpyi 3 yötä maaliskuussa 2024
Radisson Blu Team vastasi 31.3.2024
Thank you for taking the time to leave such a lovely review of your recent stay at the Radisson Blu. We are delighted to hear that you had a lovely experience and that our staff, particularly Miguel, left a lasting impression on you. We hope to have the pleasure of welcoming you back to the Radisson in the near future, where we will strive to exceed your expectations once again. Thank you for choosing to stay with us and for sharing your positive experience with others.

8/10 Hyvä

Christopher

Yöpyi 2 yötä maaliskuussa 2024
Radisson Blu Team vastasi 21.4.2024
Thank you, Christopher, for a great score!

10/10 Loistava

Jørn Skule

Yöpyi 1 yön helmikuussa 2024
Radisson Team vastasi 24.2.2024
Thank you for your 10 out of 10 score. Hopefully see you again soon!

10/10 Loistava

Helen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Radisson Team vastasi 13.2.2024
Thank you Helen for you 10 out of 10 score.

8/10 Hyvä

GOBIND

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice property. Went off season so dont know what its like when it is busy but we had a lovely stay. Nice Breakfast.
Yöpyi 1 yön tammikuussa 2024
Radisson Team vastasi 30.1.2024
Thank you for your review! We are delighted to read, that you have enjoyed your stay with us.

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Highly recommended
Good quality hotel with great service. Centrally located with good views over the harbour. Hotel arranged two adjoining rooms and two complimentary bottles of wine for silver membership. Highly recommended.
Yöpyi 1 yön tammikuussa 2024
Radisson Team vastasi 30.1.2024
Thank you for your review! We are delighted to read, that you have enjoyed your stay with us.

4/10 Huono

Andrew

Liikematkailija
Disturbing events
Looking forward to a two night stay, pleasant check in, bar and restaurant staff excellent. Rooms quite average although a little tired in places. During night one was awoken a 03-00 by a very loud shrill alarm, assumed it was a fire alarm. Upon establishing this was not the case, it was eventually traced to a small inconspicuous box just above the skirting below the air-conditioning controls. Called reception, a member of staff called with advice to evacuate the room asap, and a key for an alternative room to use for the remainder of the night. I returned in the morning to retrieve my things; the alarm was still ringing and could be heard some distance away, I would guess that is part of its function. I understand these events can occur, my criticism is that no explanation or apology was offered, and even upon serious enquiry I was only informed the the "gas detector was related to leaks from the air conditioning unit". Furthermore there was no attempt a any kind of goodwill gesture in recognition of what could have been a dangerous situation, and was at minimum a very disturbed night, spoiling the following day.
Yöpyi 2 yötä tammikuussa 2024
Radisson Blu Team vastasi 30.1.2024
Thank you, Andrew, for taking the time to share your experience with us. We are pleased to hear that you had a pleasant check-in and enjoyed the service provided by our bar and restaurant staff. However, we are sorry to hear that your overall stay was not up to your expectations.We apologize for the inconvenience caused by the loud alarm that woke you up in the middle of the night. We understand how frustrating and disruptive this must have been for you. We take the safety of our guests very seriously and we have strict protocols in place to ensure that all alarms and detectors are functioning properly. We apologize for the lack of explanation and apology from our staff. Rest assured that we have addressed this with our team to ensure that this does not happen again in the future.Thank you for bringing this to our attention and we hope to welcome you back for a more enjoyable stay.

10/10 Loistava

Denise

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fabulous hotel, great breakfast, pool, location and pleasant friendly staff. Sadly some of the customers at the pool were less considerate and rude, jumping and diving into the pool despite clear requests not to!
Yöpyi 3 yötä tammikuussa 2024
Radisson Team vastasi 17.1.2024
Thank you Denise for your review. Your feedback regarding pool has been passed to the owners of the leisure centre so they can improve them services for the future.

8/10 Hyvä

Alan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location
This hotel has a good location with amazing views. We had the superior room with an ocean view and it was very nice. The room had everything you needed and was clean and comfortable. The front desk was very friendly and welcoming. We had breakfast in the hotel on our last day. They offer an A la Carte menu for breakfast and we ordered this after getting a cooked breakfast from the buffet which was cold. The service overall in the restaurant was good but there was one member of staff who did not provide the same level of service as others which dampened the experience. Overall a good stay in a nice hotel. We would return here.
Yöpyi 2 yötä joulukuussa 2023
Radisson Team vastasi 10.1.2024
Thank you Alan for your review. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 Hyvä

DAN

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Cozy, quiet and a home from home
Just a few days visiting family and this is one of a few hotels we stay at. Was a nice quiet stay, made homely with the attentive staff whom were simply fantastic. Very comfy bed, plenty of space, and a nice cozy room given the storms happening outside!
Yöpyi 2 yötä joulukuussa 2023
Radisson Blu vastasi 5.1.2024
Thank you Dan for your great review. We appreciate any feedback on our services, but the most appreciation for our staff engagement to work! We will be happy to welcome you again next time! See you soon!

8/10 Hyvä

Robert Harry

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyone thinking a smoker is a criminal. I found that going outside to have a smoke after it rained - wet seats (supply a cushion) - no ashrays - no warmth - and from the dining area - no way of getting back in again except to bang on window and call out Wilma. The shower - well for 83 it was difficult and dangerous getting out and the bath is so high the shower didn't work. Other than that everything was great, the best I've had in a hotel with its variety. Particularly the breakfat and the fish meals. Good lighting. Excellent staff. So a big 10/10 for that. Though i must admit it did cut out a few fags - which must be good, eh! We had a big reception there as a wake for my uncle Billy Reynolds that was well done and all enjoyed excellent wine.
Yöpyi 2 yötä joulukuussa 2023
Radisson Blu vastasi 23.12.2023
Thank you, Robert for a lovely review! See you soon!

8/10 Hyvä

Ben

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Pool area could do with modernisation. Changing rooms need a makeover
Yöpyi 1 yön joulukuussa 2023
Radisson Team vastasi 16.12.2023
Thank you Ben for your feedback.

8/10 Hyvä

Tim

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Radisson Team vastasi 16.12.2023
Thank you Tim for your rating.

10/10 Loistava

Steven

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very comfortable hotel within easy walking distance to the centre of St Helier and plenty of free parking available onsite. We previously stayed here 4 years ago and were critical of the terrible service in the hotel bar at that time. The hotel management has clearly addressed guest feedback on this issue and this time the service was excellent, with plenty of staff on hand to serve guests at their tables. We really enjoyed our stay here and will be back again
Yöpyi 2 yötä joulukuussa 2023
Radisson Blu Team vastasi 8.12.2023
Thank you, Steven, for your great review! We appreciate your feedback on the issues that you met in the past and as well we are glad that we managed to improve our service since then - what is our main goal - to keep our guests happy and satisfied. See you again soon!

8/10 Hyvä

Jorn Skule

Yöpyi 2 yötä syyskuussa 2023
Radisson Blu Team vastasi 8.12.2023
Thank you Jorn, for your review!

10/10 Loistava

T

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Every staff provided excellent customer service and went out of their way to accommodate us and made sure everything was to our satisfaction. They answered all our questions.
Yöpyi 3 yötä lokakuussa 2023
Radisson Team vastasi 31.10.2023
Thank you T for your review! I really appreciate your feedback about our lovely hotel staff. Our team works hard to make sure our guests are comfortable and receiving our best service and we are delighted with your appreciation.

8/10 Hyvä

kelly

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä lokakuussa 2023
Radisson Team vastasi 31.10.2023
Thank you Kelly for your score.

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not sure what you mean by vip access? The room was lovely and the views stunning not much to do regarding the town centre
Yöpyi 3 yötä lokakuussa 2023
Radisson Team vastasi 31.10.2023
Thank you David for taking time and share your review. We are delightful to hear you enjoy the view from your rooms.

8/10 Hyvä

Leslie

Yöpyi 4 yötä lokakuussa 2023
Radisson Blu Team vastasi 19.10.2023
Thank you Leslie for your rating.

4/10 Huono

Thomas

Yöpyi 1 yön lokakuussa 2023
Radisson Team vastasi 31.10.2023
Thank you Thomas for your score.

8/10 Hyvä

Graeme

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were excellent. The island was suffering from a gas issue, so no hot water, but the staff kept us updated and provided solutions. The views are excellent over the marina
Yöpyi 2 yötä lokakuussa 2023
Paulina vastasi 16.10.2023
Dear Graeme! Thank you very much for your lovely review. Hopefully we will see you again in the future!

10/10 Loistava

Graeme

Yöpyi 2 yötä lokakuussa 2023
Radisson Blu Team vastasi 19.10.2023
Thank you Graeme for your rating.

10/10 Loistava

Mr W H Elvin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
First Class Hotel and Location
Really enjoyed the stay. The facilities are great and the location is very convenient to the centre of town with the added bonus of car parking which is vial in Jersey
Yöpyi 7 yötä syyskuussa 2023
Paulina vastasi 16.10.2023
Hello!Thank you very much for your great review. we will be happy to welcome you again in the nearest future!

8/10 Hyvä

Ramona

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel location and parking are perfect. Clean interior and rooms. Good WiFi. Service at the bar and restaurant is quite long.Recommendable
Yöpyi 2 yötä syyskuussa 2023
Radisson Team vastasi 20.9.2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 Loistava

Paul kenneth

Yöpyi 4 yötä syyskuussa 2023
Radisson Blu Team vastasi 19.10.2023
Thank you Paul for your rating.

8/10 Hyvä

Mark

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice Stay
In a £300+ a night room a would have liked a mini fridge especially as was 25-28degrees all week. Otherwise, really enjoyed my stay, staff were great, food lovely and really liked sitting on terrace with a cold beer.
Yöpyi 4 yötä syyskuussa 2023
Radisson Team vastasi 20.9.2023
Thank you Mark for your review. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 Hyvä

Marion

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä elokuussa 2023
Radisson Team vastasi 19.9.2023
Thank you Marion for your rating.

10/10 Loistava

Angela

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent location
This hotel is in an excellent location, looks over the harbour and minutes to the huge sandy beach. We could see Elizabeth Castle from our window and is also walking distance when the tide is out or you can catch the ferry across. The outside terrace is lovely serving good food and cocktails overlooking the harbour. All staff were friendly and helpful. The bus station is five minutes away which was great to visit all over the island. Room was nice with sea view, bed was a bit hard for me but that’s personal taste. Very clean and modern, would stay again.
Yöpyi 4 yötä elokuussa 2023
Radisson Team vastasi 20.9.2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 Loistava

Jane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location in St Helier great views. Hotel was lovely. Food facilities and service all great. Will definitely return
Yöpyi 4 yötä elokuussa 2023
Radisson Team vastasi 20.9.2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 Loistava

mary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Third visit to this hotel and can highly recommend choosing this hotel for business or pleasure for your visit to Jersey.
Yöpyi 3 yötä toukokuussa 2023
Radisson Team vastasi 20.9.2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 Loistava

Celia

Yöpyi 6 yötä elokuussa 2023
Radisson Team vastasi 19.9.2023
thank you Celia for your rating.

10/10 Loistava

susan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Quality at a cost. You get what you pay for.
Great hotel, great location. clean and friendly staff. As it should be for the cost. Food fantastic although everything a bit pricey. Personally I think a marina view room is better than a sea view room.
Yöpyi 2 yötä elokuussa 2023
Radisson Team vastasi 20.9.2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Rude Eastern European receptionist undermines the experience
Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Colin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä heinäkuussa 2023

8/10 Hyvä

Gerald

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good hotel with views of the harbour, staff were excellent, only reservation was the restaurant food which could have been better.
Yöpyi 4 yötä heinäkuussa 2023

8/10 Hyvä

Leslie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä heinäkuussa 2023
Radisson Blu Team vastasi 11.7.2023
Thank you Leslie for your rating!

10/10 Loistava

Tomoyuki

Yöpyi 1 yön heinäkuussa 2023
Radisson Blu Team vastasi 11.7.2023
Thank you Tomoyuki for your rating!

10/10 Loistava

Sian Alison

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent location for a visit to Jersey. All staff friendly and professional. Breakfast buffet was amazing and freshly cooked. Rooms were bigger than normal and the view of the sea and marina added to the experience.
Yöpyi 6 yötä kesäkuussa 2023
Radisson Blu Team vastasi 27.6.2023
Thank you Sian for taking time and write this review. It is lovely to read, that you have enjoyed your stay with us and that you appreciate our most welcoming hotel staff. We look forward to your next visit!

10/10 Loistava

Andrew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I booked one of the Panorama suites, and we were alocated 425 which was probably the best of the bunch having superb views over the harbour and beach. One of the main things we noticed was how quiet the room was - silent ! I had considered some of the other main hotels in St Helier, but on arrival these were right next to the busy main road which was very noisy, so glad I chose the Radisson as its away from the main road. The room was superb. I consider myself "fussy" but the room was perfect. The bed was HUGE - Super king meant my wife and I could sleep stretched out and have loads of room. The bed was comfortable firm foam and the aircon was excellent at keeping us cool (also whisper quiet). having a fridge and a decent coffee machine was great. Breakfast was probably one of the best I have had - everything you could wish for. TIP: if you want eggs other than scrambled - you ask for these on arrival. We ate in the hotel one night and the food was excellent - we dined in St Helier most nights. Superb hotel, wouldnt hesitate to recommend. Yes its a little more expensive, but for the views and peace - well worth it.
Yöpyi 5 yötä kesäkuussa 2023
Radisson Blu Team vastasi 22.6.2023
Thank you Andrew for your feedback and for taking the time to leave a review. I'm really pleased to hear you enjoyed your experience with us, enjoying the facilities and being looked after by the team. Hopefully we'll see you back again very soon.

4/10 Huono

James

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Tatty rooms, poor condition
Yöpyi 2 yötä kesäkuussa 2023
Radisson Blu Team vastasi 22.6.2023
Thank you James for writing your review. We are sorry you were not satisfied with the standard of your room. We will review the condition of the rooms with our maintenance staff to ensure our Guest rooms are up to our brand standards.

10/10 Loistava

Antony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fabulous hotel in a stunning location
Had a couple of issues on food not being as stated on the menu. This was quickly noted and resolved by your excellent reception Staff who could not have been more understanding and the result was to my satisfaction. ALL the staff were wonderful and made one feel special. We will be back. Great location, handy for the town. M & T Cook. Scotland
Yöpyi 7 yötä kesäkuussa 2023
Radisson Blu Team vastasi 22.6.2023
Thank you Antony for your feedback and for taking the time to leave review. It's great to hear you enjoyed your time with us and left feeling relaxed and refreshed. Also great to hear your coming back, looking forward to seeing you then!

4/10 Huono

Julie

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were lovely and friendly and helpful. Food was sub par in both bar and restaurant. Aircon didn’t work and wasn’t fixed during my stay.
Yöpyi 5 yötä kesäkuussa 2023
Radisson Blu Team vastasi 22.6.2023
Thank you Julie for your review!

10/10 Loistava

Adrian

Yöpyi 2 yötä kesäkuussa 2023
Radisson Blu Team vastasi 13.6.2023
Thank you Adrian for your review!

2/10 Hirveä

James

Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Tatty rooms
Yöpyi 2 yötä kesäkuussa 2023
Radisson Blu Team vastasi 22.6.2023
Thank you James for writing your review. We are sorry you were not satisfied with the standard of your room. We will review the condition of the room, with our maintenance staff to ensure our Guest rooms are up to our brand standards.