6 ulkouima-allasta, aurinkovarjoja, aurinkotuoleja

Arvostelut: Innisbrook Resort

3.5 out of 5
Innisbrook Resort
36750 Us Highway 19 N, Palm Harbor, FL

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 457 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 284 kautta 1001 arvostelua" "
Arvosana 6 - OK. 151 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 65 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 44 kautta 1001 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tahani

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Dated room interior and bathrooms. Old unit style airconditionjng was very noisy and blows air in a way that makes it hard to sleep. Sheets and pillows bad quality (polyester not cotton or down, like other comparable hotels/ resorts). Definitely needs an upgrade.
Yöpyi 4 yötä toukokuussa 2024

8/10 Hyvä

Scott

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Love the overall resort. Rooms are not equipped with a fridge or microwave so eating in is a difficult task. Lochness staff is incredible! Love them.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Steve

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a great trip with my son to see some spring training games. Innsbrook was a perfect spot for us to hang at the end of the day. Staff were great. Kids pool was fantastic. Great experience.
Yöpyi 7 yötä helmikuussa 2024

10/10 Loistava

Scott

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property, quiet and excellent food choices
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was beautiful but could use a little maintenance and updating
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Ralph

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
A first class experience!
Yöpyi 2 yötä huhtikuussa 2024

8/10 Hyvä

james

Yöpyi 9 yötä huhtikuussa 2024

4/10 Huono

Brittany

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The check in process was not easy. We had our boat and they made us park under telephone lines about a mile and half from our stay because they “do not allow trailers or boats,” on the property. A little confusing. We also weren’t allowed to use the pool or any extra amenities for the reason we booked here in the first place because we booked through a “3rd party,” and not directly through them. The AC did not work, it took 3 hours for the maintenance man to arrive. We brought out own food because room service was not even an option and had to refrigerator or microwave. They said they would bring one. Never arrived. The next morning had to order a bus to be taken back to our vehicle a mile and half away, which the driver clearly stated he wasn’t able to drive back the long concrete road due to safety. Definitely not worth over $250.00.
Yöpyi 1 yön huhtikuussa 2024
Innisbrook Resort vastasi 14.4.2024
We are very sorry to hear about your experience. When your stay is not booked with the resort, we are unable to provide our services or use of our amenities and the unit you stayed in is not a part of the resort. We are very sorry that the owner of the unit did not share this with you in advance of your stay. We would love to have your return and experience Innisbrook as a resort guest so we can create a wonderful experience for you.

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä maaliskuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you for a perfect review!

10/10 Loistava

Brandon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very well maintained property. Rooms were spacious and nice with an outside patio.
Yöpyi 2 yötä maaliskuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thanks so much for these comments. Our guests love our spacious condo-style suites. We appreciate you.

10/10 Loistava

Steven

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Housekeeping was outstanding! Condo cookware was disappointing however!
Yöpyi 4 yötä maaliskuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you very much for this feedback. If there is something additional you might like to have in your suite, please be sure to let us know. We hope to see you again.

8/10 Hyvä

MaryEllen

Yöpyi 2 yötä maaliskuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you for taking the time to share a review. We hope to see you again.

8/10 Hyvä

Harold

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 6 yötä maaliskuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you, Harold, for sharing this feedback. Please, come visit us again soon.

10/10 Loistava

Mark Dana

Yöpyi 2 yötä helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you very much for sharing this excellent review. We hope to see you again.

6/10 OK

gail

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Expedia is not received especially as VIP people. We had to climb 4 flights to our room. At 70, we got used to it, but still….. Golf was beyond excellent.
Yöpyi 3 yötä maaliskuussa 2024
Innisbrook Resort vastasi 14.4.2024
It is great to hear you enjoyed the golf. Please just let us know anytime if you prefer a ground floor accommodation. We are happy to make note of this on your reservation. We hope to see you soon.

10/10 Loistava

natalie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thanks so much, Natalie, for the perfect review. We appreciate you.

8/10 Hyvä

Richard, Lithia

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We were there for dance competition. The check process was quick and convenient. We had dinner at the restaurant upon check-in. Everything was delicious. The room accommodations were spacious and clean, but not necessarily completely updated. It was exactly what we needed for our weekend regardless, beautiful view one of the tee offs on the golf course. We were in one of the ballrooms they provided water but we definitely had to order in everything else that we needed. There were no additional accommodations to purchase lunch from the hotel on site in the ballroom area. Very low key. Despite the rainy weekend, the hotel grounds were well-maintained I wish at the very least the Starbucks in the main building would have remained open all day and shifted to sandwiches midday or something for the kids so that we didn't need to leave the hotel.
Yöpyi 2 yötä helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you, Richard, for taking the time to share this feedback. We appreciate your comments and will share them with our team. We hope to see you again in the future.

8/10 Hyvä

karen

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
We appreciate all feedback. Thank you very much, Karen.

2/10 Hirveä

James, Vero Beach

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We like the location. It's conveniently located near the towns & attractions we like to visit. However we are severely displeased with our reservation not being honored. We reserved and paid for a king bed room. unbeknownst to us, we were given a single queen bed room. So after we climbed three floors of stairs, unpacked, and began to relax from a long trip we noticed that our bed was only a queen bed. This is outrageous to have done this to us. So we called the front desk and they offered to remove the resort fee as compensation. That's a start. We'd like further monetary compensation for the thoughtless way we were treated; the discomfort we experienced because of the wrong bed size; and the 3rd floor location of this room. In our past visit to Innisbrook, the King room was on the 1st floor. We assumed this would be the case fro this visit. I'm 75 & my wife is 70. Climbing 48 stairs to get back & forth to our room was exhausting
Yöpyi 3 yötä helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you, James, for sharing this feedback. Please let us know anytime that you prefer ground floor suites and we are happy to make this accommodation to ensure a wonderful stay for you. We do hope you return again.

10/10 Loistava

Todd, Broomfield

Yöpyi 1 yön helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you very much for perfect review! Please visit us again soon.

10/10 Loistava

felipe

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing place. Super recommend.
Yöpyi 2 yötä helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thanks so much for the perfect review. We appreciate you.

6/10 OK

Mary Teresa Teresa

Matkusti kumppanin kanssa
There was no elevator in our building. It would have been good to know that ahead of time since my husband has had any replacement and hip replacement. Also the shower would not come on completely and the bathtub did not drain so the water pulled around our feet.
Yöpyi 7 yötä helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
We apologize for this inconvenience and would be happy to offer ground floor accommodations in the future. We do hope you will return again.

6/10 OK

Suzanne

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
We were unimpressed. The restaurant, the food was mediocre, there were no elevators in our building and the rooms were very dated. We weren’t there long enough to enjoy the outdoors but the stay was mediocre
Yöpyi 1 yön helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you, Suzanne, for sharing these comments. We hope you might return again sometime to enjoy all of our wonderful amenities.

10/10 Loistava

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I always love staying here despite me not being a golfer nor tennis player I just love the gorgeous surroundings and the magnificent staff.
Yöpyi 6 yötä helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
Thank you so much for mentioning our dedicated team. We look to having you stay with us again soon.

8/10 Hyvä

stephen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s a very convenient property if you need to be in the Clearwater area… it’s a little tired on the surface but tidy and the staff is excellent on all fronts…spacious rooms with balconies and kitchenette.
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Kim

Yöpyi 2 yötä helmikuussa 2024
Innisbrook Resort vastasi 14.4.2024
We are very thankful for your 5-star review! Come back and see us again soon.

10/10 Loistava

Christopher

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The property was very nice. The room was updated, the people were friendly and welcoming, and the setting was very serene and peaceful. The heater for the main kids pool was not working so that was disappointing, but we made the best of it and still got some pool time in at one of the other ones. Overall would definitely recommend and would stay again.
Yöpyi 3 yötä helmikuussa 2024

6/10 OK

Tarkistettu asiakas

Yöpyi 1 yön helmikuussa 2024

6/10 OK

Sandi

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024

8/10 Hyvä

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
While the staff was extremely helpful and my room was fine, I found it very difficult to navigate the grounds at night. It is dark and few of the signs are lighted.
Yöpyi 3 yötä tammikuussa 2024

10/10 Loistava

Alexandria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Place
Great stay overall. Glad we stayed here.
Yöpyi 4 yötä tammikuussa 2024

10/10 Loistava

JAMES

Yöpyi 1 yön tammikuussa 2024
Innisbrook Reservations Team vastasi 25.1.2024
Good day, James and thank you so much for the positive review. We are glad to see that you enjoyed your stay. We hope to welcome you to the resort again very soon!

8/10 Hyvä

Francis

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
?
Yöpyi 1 yön tammikuussa 2024
Innisbrook Reservations Team vastasi 15.1.2024
Good day,Thank you very for the positive review, Francis. We are glad to see that you enjoyed your stay with us at Innisbrook. We look forward to welcoming you back to the resort in the future!

8/10 Hyvä

Nita

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room is hot Not worth the money crazy price for a room with no refrigerator tried to call Expedia got a robot Very displeased with this room glad it’s only for one night
Yöpyi 1 yön tammikuussa 2024
Innisbrook Reservations Team vastasi 12.1.2024
Good day, We are sorry to see that your recent stay with us did not meet your expectations. We appreciate your honest feedback and will pass it along to our management team for review and to identify areas of improvement as the one you have provided. We hope you decide to return and give Innisbrook another chance to make your stay a more enjoyable experience.

6/10 OK

Gabrielle

Matkusti pienten lasten kanssa
Huonoa: Palvelut/mukavuudet
Yöpyi 5 yötä joulukuussa 2023
Innisbrook Reservations Team vastasi 9.1.2024
Thank you for sharing your review, Gabrielle. If you have any feedback you wish to provide regarding your stay please be sure to let us know so that we may forward to management to review any areas for improvement. We hope to welcome you back to Innisbrook in the future!

8/10 Hyvä

Stylianos, Palm Harbor

Yöpyi 1 yön tammikuussa 2024
Innisbrook Reservations Team vastasi 9.1.2024
Thank you for sharing your review, Stylianos. We'd be happy to review any feedback you wish to provide us regarding your stay so we may forward to management to review any areas for improvement. We hope to welcome you back to Innisbrook in the future!

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023

4/10 Huono

Stephanie A

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 5 yötä joulukuussa 2023
Frank S - Innisbrook Reservations Team vastasi 29.12.2023
Good day,We are sorry to see that your recent stay with us did not meet your expectations. We appreciate any honest feedback to pass along to our management team if you wish to provide more details regarding your recent stay. We hope you decide to return and give Innisbrook another chance to make your stay a more enjoyable experience.Innisbrook Reservations Team

4/10 Huono

fernando

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
limpeza horrível, simplesmente ficamos 04 dias sem
Yöpyi 8 yötä joulukuussa 2023
Frank S - Innisbrook Reservations Team vastasi 29.12.2023
Good day,We are sorry to see that your recent stay with us did not meet your expectations. We appreciate your honest feedback and will pass it along to our management team. If you wish to provide more details regarding your recent stay, we will pass along as well. We hope you decide to return and give Innisbrook another chance to make your stay a more enjoyable experience.Innisbrook Reservations Team

4/10 Huono

Abbey

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was clean. However, the lavatory faucet, showerhead and kitchenette faucet were so clogged with what we presumed to be lime that water barely came out. Showerhead was not tight on the shower arm and had to screw back on and still the water pressure was extremely poor. Shower situation was not noticed until the next morning (stayed only one night) when we were getting ready to leave so room request change was not an option. Staff is very professional and polite during both check in and check out. Notified the front desk of the issue upon checkout. Did not ask for any type of reimbursement, however they removed the resort fee charge. Many of the suites are resident-owned so you may or may not have one that is as pictured on the website. This unit was partially updated and the photo shown when making the reservation was not a true representation of the room.
Yöpyi 1 yön joulukuussa 2023
REservations vastasi 28.12.2023
Thank you for your review of our resort. I'm sorry your stay was not what you expected. I have notified the maintence department about the faucets in the room so that they can be fixed.

8/10 Hyvä

Kathy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Innisbrook Reservations Team vastasi 15.1.2024
Good day,Thank you for the positive review, Kathy. We are glad to see that you enjoyed your stay. We hope to welcome you back to the resort in the near future!

10/10 Loistava

Jill

Yöpyi 2 yötä joulukuussa 2023
Frank S - Innisbrook Reservations Team vastasi 22.12.2023
Good day and thank you so much for the positive review. We are glad to see that you enjoyed your stay. We hope to welcome you to the resort again very soon!

6/10 OK

Indra

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
so so
We did not stay here to play golf or tennis so I can't comment about that. This is a very big place with lots of big trees. The room was outdated, the bathroom is tiny. One of the bedside table lamps did not work and the water bottles were $3.00. There was maid service with extra towels but no extra shampoo/conditioner. It was very quiet. We ate at both restaurants, the food at the pub was very good but the cost for drinks at this resort is ridiculous. $19 to $20 per glass for a glass of average wine.
Yöpyi 2 yötä joulukuussa 2023
Frank S - Innisbrook Reservations Team vastasi 18.12.2023
Good morning,Thank you for your feedback, we are glad to hear that you enjoyed your dining experience at Turnberry Pub. We will forward your feedback to the corresponding departments so they may review and identify any areas with opportunities for improvement. Thank you for staying with us, we hope to welcome you you to the resort again in the future, have a great rest of your day!

10/10 Loistava

Scott, Tampa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Frank S - Innisbrook Reservations Team vastasi 11.12.2023
Thank you for the positive review, we are glad to hear that you enjoyed your stay and look forward to welcoming you back to Innisbrook!

10/10 Loistava

Jerry

Yöpyi 1 yön marraskuussa 2023
Frank S - Innisbrook Reservations Team vastasi 18.12.2023
Good day,Thank you for the positive review, we are glad to see that you enjoyed your stay. We look forward to welcoming you to the resort in the future!

10/10 Loistava

Bruce

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Relaxing in comfort exceeded expectations.
We were staying for a week at another hotel in the area, and decided to change hotels at the last minute. We were concerned about the recent poor reviews, but we saw nothing like that. The room was amazing, clean, modern and spacious. Although one of the main restaurants was under renovation, we found the service and food at the Ospry Grill to be excellent. We don't golf, so we spent a perfect day relaxing at the Loch Ness pool and spa.
Yöpyi 2 yötä marraskuussa 2023
Frank S. vastasi 12.11.2023
Good day,Thank you so much for the great review, we are extremely pleased to hear that you enjoyed your stay so much, we hope that you will visit us again in the near future! The Innisbrook Reservations Team

10/10 Loistava

Rachel, Tonawanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was beautiful and I loved the pool
Yöpyi 6 yötä lokakuussa 2023
Frank S - Innisbrook Reservations Team vastasi 6.11.2023
Thank you for the kind review, we are happy to hear that you enjoyed your stay with us as well as the resort's Lochness Pool. Please let us know if we can be of any assistance in setting up your next stay. Hopefully you will have the opportunity to enjoy our Salamander Spa as well. Have a wonderful day!

6/10 OK

Lindsey

Matkusti ryhmän kanssa
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Needs update
Old and needs updating. Room keys needed to be replaced several times on the trip and check-in is far away- what a pain. The tv didn't work nor did some lighting, and the tub wouldn't drain. Had to get maintenance to come. Also, there are no elevators in any of the buildings. Beds were not comfortable. Old carpet and bathrooms.
Yöpyi 3 yötä lokakuussa 2023
Innisbrook Reservations Team vastasi 19.10.2023
Good afternoon,We apologize for any inconveniences during your stay. We appreciate your honest feedback and will pass along your feedback to our management team. We hope you decide to return to give Innisbrook another chance.

4/10 Huono

Robert

Matkusti ryhmän kanssa
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
old and worn down.
The room and building are older. Toilet needed plunged, tv and lamp didn't work and needed someone to fix, had to get new keys made several times as they de activiated (not near my phone, keys, or wallet)- this seemed to happen to several people on property. Starbucks had all their machines not working so couldn't get coffee except in dining room. No elevators in any buildings.
Yöpyi 1 yön lokakuussa 2023
Innisbrook Reservations Team vastasi 19.10.2023
Good afternoon,We apologize for any inconveniences during your stay. We appreciate your honest feedback and will pass along your feedback to our management team. We hope you decide to return to give Innisbrook another chance.

8/10 Hyvä

Richard

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful, but spread out.
Beautiful place, especially considering the age. However, it is so spread out, that accessing the main building is inconvenient.
Yöpyi 2 yötä lokakuussa 2023
Frank S vastasi 11.10.2023
Good day and thank you for your feedback. We hope the rest of your stay was enjoyable and do hope that you will stay with us again in the near future. When you do, be sure to let us know if you wish to be in a certain area so we can make the request for you in advance. We will do our best to honor it. Have a great rest of your day!