Majoituspaikan julkisivu

Arvostelut: The Stromness Hotel

2 out of 5
The Stromness Hotel
The Pierhead, Stromness, Scotland

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 16 kautta 42 arvostelua" "
Arvosana 8 - Hyvä. 8 kautta 42 arvostelua" "
Arvosana 6 - OK. 8 kautta 42 arvostelua" "
Arvosana 4 - Huono. 5 kautta 42 arvostelua" "
Arvosana 2 - Hirveä. 5 kautta 42 arvostelua" "

7,8/10

Siisteys

7,8/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Carol

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No bar or restaurant, all shut down. Staff seemed very unsupported. They ran out of food at breakfast and were understaffed. Felt bad for the workers. The management underwhelming. Construction going on. Not at all worth the price.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Ryan

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel felt a it needs some work here and there. However the room was comfortable and the staff was friendly. Breakfast was delicious!
Yöpyi 1 yön huhtikuussa 2024
Anchala vastasi 6.5.2024
Dear Ryan,It sounds like despite the need for some improvements, you were able to enjoy a comfortable stay with friendly staff and delicious breakfast. Thank you for sharing your feedback and we hope to welcome you back in the future.

6/10 OK

Laura

Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

adela joanne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room 3 has magnificent working harbour & scenery views. The room was large and warm with super comfy, huge bed and a powerful shower. Beverage making facility and hairdryer. It was not fashionable decorated, there was no spa etc. It was perfect for people wanting to explore the beauty of Orkney, which we surely did 😉
Yöpyi 7 yötä lokakuussa 2023

10/10 Loistava

Heather

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Neat vintage style hotel
Yöpyi 2 yötä lokakuussa 2023
Madison vastasi 21.10.2023
Dear Heather,Thank you for taking the time to leave your positive feedback about your stay with us. We're delighted to hear that you appreciated the vintage style of our hotel.We aim to provide a unique and comfortable experience for all our guests, and it's wonderful to know that you enjoyed your time with us. Your satisfaction is important to us, and we hope to welcome you back on your next visit.Best regards,Madison

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Hotel is old, quirky, and feels like youve traveled back in time. Lovely. Staff were delightful.
Yöpyi 2 yötä syyskuussa 2023
Madison vastasi 11.10.2023
Dear David,Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you appreciated the unique and historical charm of our establishment. It's wonderful that you found our staff to be delightful.We take great pride in preserving the character of our hotel and providing a memorable and welcoming experience for our guests. Your positive feedback is greatly appreciated and serves as encouragement to our team.Should you choose to stay with us again, we'll do our utmost to ensure your next visit is just as enjoyable as the last. Thank you for your support and kind words.Best regards,Madison

8/10 Hyvä

Colin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A charming, old style hotel. I wouldn't have been surprised to see Bogart walking down the stairs. Even the room keys are kept in pigeonholes behind the receptionist. Conveniently located a few metres from the ferry terminal and in the middle of the quaint town of Stromness. Maybe not for those who like the ultra-modern, but I'm glad to see there are still places for people seeking a slightly tired but good old fashioned elegance.
Yöpyi 2 yötä syyskuussa 2023
Madison vastasi 23.9.2023
Dear Colin,Thank you for your lovely review of our hotel. We're delighted to hear that you appreciated the charm and old-style elegance of our establishment. Your description of the hotel's ambiance is delightful, and we're pleased to know that you found it reminiscent of classic, bygone eras.We take pride in our convenient location and the historical charm that Stromness offers. It's wonderful to hear that you enjoyed being in the heart of the town and found the proximity to the ferry terminal convenient.Thank you for choosing to stay with us, and we look forward to welcoming you back whenever your travels bring you to Stromness.Best Regards,Madison

6/10 OK

Garry

Liikematkailija
Stay somewhere else!
Hotel is dated inside, not worth over £190 for a double room for 1 night. No restaurant or bar, breakfast is average. Stay in Kirkwall, there are very limited restaurants open in Stromness & the places that are open are very busy, Leaving us without any options for dinner.
Yöpyi 4 yötä elokuussa 2023
Madison vastasi 23.9.2023
Dear Garry,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest comments as they help us identify areas for improvement.We're sorry to hear that you found our hotel to be dated and that you were disappointed with the value for money. However, many of our guests appreciate its old-style elegance and nostalgic experience.Regarding dining options, we understand that Stromness can have limited choices for restaurants, especially in the evenings. We'll consider how we can provide more information to our guests about dining options in the area.Your feedback is valuable to us, and we will use it as an opportunity to enhance our offerings. We hope to have the chance to welcome you back in the future and provide you with a more satisfying experience.Thank you for choosing to stay with us.Best Regards,Madison

10/10 Loistava

Helen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Location, personal were great. Room was spacious
Yöpyi 3 yötä elokuussa 2023
Madison vastasi 23.9.2023
Dear Helen,We're delighted to hear that you had a great experience during your stay at our hotel. Your kind words about our location, staff, and spacious rooms are truly appreciated. Our team works hard to provide the best possible service, and it's rewarding to know that their efforts made your stay enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Best Regards,Madison

8/10 Hyvä

Paula

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff went above and beyond to help us
Yöpyi 1 yön elokuussa 2023
Madison vastasi 23.9.2023
Dear Paula,Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback. We're delighted to hear that our staff went above and beyond to assist you during your visit. Providing exceptional service and ensuring our guests have a wonderful experience is our top priority, and it's wonderful to know that our team exceeded your expectations.We appreciate your patronage and look forward to hosting you again in the future. If you have any plans to return or if there's anything we can do to make your next stay even more enjoyable, please feel free to reach out.Best regards,Madison

10/10 Loistava

Paula

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was extremely helpful
Yöpyi 1 yön elokuussa 2023
Madison vastasi 23.9.2023
Dear Paula,Dear Paula,Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback. Providing exceptional service and ensuring our guests have a wonderful experience is our top priority, and it's wonderful to know that our team exceeded your expectations.We appreciate your patronage and look forward to hosting you again in the future. If you have any plans to return or if there's anything we can do to make your next stay even more enjoyable, please feel free to reach out.Best regards,Madison

10/10 Loistava

shannon

Yöpyi 7 yötä heinäkuussa 2023

10/10 Loistava

Perry

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay, large room at the front with the bay window. View was good and in the shopping area opposite the dock. Friendly and helpful staff.
Yöpyi 1 yön heinäkuussa 2023
Madison vastasi 26.7.2023
Dear Perry,Thank you for your wonderful review! We're thrilled you had a great stay with us. It's delightful to hear that you enjoyed your spacious room with the bay window. Our friendly and helpful staff is grateful for your kind words. We hope to have the pleasure of welcoming you back soon for another enjoyable experience.Best regards,Madison

10/10 Loistava

Carlos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very kind staff and tasty breackfast.
Yöpyi 1 yön kesäkuussa 2023
Madison vastasi 26.7.2023
Dear Carlos,Thank you for your kind review. We are thrilled to hear that you had a pleasant experience during your stay with us.Moreover, we are delighted that you enjoyed our breakfast offerings. We strive to offer a delightful culinary experience to all our guests, and your positive feedback is truly appreciated.Thank you for choosing us for your stay, and we hope to have the pleasure of welcoming you back soon for another wonderful visit.Best regards,Madison

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Last chance saloon!
Yöpyi 1 yön kesäkuussa 2023

8/10 Hyvä

Roy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Christine helped us to contact Biily a local taxi driver to take us to see the Neolithic sites.
Yöpyi 4 yötä toukokuussa 2023
Madison vastasi 26.7.2023
Dear Roy,Thank you for sharing! Delighted Christine could help connect you with Billy, our local taxi driver, for the Neolithic site visit. We hope you had a fantastic time! Looking forward to hosting you again.Best regards,Madison

6/10 OK

RAAKESH

Matkusti ryhmän kanssa
Hyvää: Huoneen mukavuus
Not not Sarisfied but neutral.
We had a late check in so no one was present to help us which we were told beforehand but still abd then we could not fund the parking and when we did find it was soo dark we could not see entrance or signs showing the entrance. There is never someone at reception when you need someone. Overall you need to fend for yourself more or less.
Yöpyi 2 yötä toukokuussa 2023
Remy vastasi 31.5.2023
Thank you for taking a moment to share your experience. Payman Club's customer service executives are available 24/7 and you can contact them whenever you need help and face any issue at our property.Our team here are committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future

10/10 Loistava

John

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2023
Remy vastasi 24.5.2023
Thank you so much for the 5-star review!

10/10 Loistava

Thomas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is large, rooms are spacious and it is ideally situated in the centre. But what I really loved was how much the staff obviously love the place and want to make your stay enjoyable.
Yöpyi 1 yön maaliskuussa 2023
Remy vastasi 24.5.2023
Thank you for sharing a review of your recent experience. Our team here at The Stromness Hotel iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

8/10 Hyvä

Robyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was comfortable, great breakfast and the staff were extremely friendly and helpful.
Yöpyi 2 yötä maaliskuussa 2023

10/10 Loistava

martin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
a grand old lady, facelift in progress
SUMMARY. hotel has enormous potential, room 2 is fab, love the feel and view. The whisky room amazing, breakfast quite adequate unless you’re a fat pig, the no-alcohol is good as far as I’m concerned, keeps drunkards away. One review made out like his life would end without a “drink in a raucous bar” !!??… yeah mate, YOU and the stinky smokers outside we can do without. Yes, the hotel is old, Hello, ALL the buildings are old here… why did you come here then? I have been here three times in 15 years and each time in room 2, for 3 days. Room 2 is at the front on the 2nd floor with a big bay window.. It’s a 120 year old hotel, and room 2 is great, a huge 55 sq m. Spacious, great view, and an ensuite. Yes the fan rattles, hello, just turn the main light off, stop whining. As for the alcohol ban, having spent much time with alcohol-drinking losers in my private life, and in my past businesses, I don’t blame them… who wants a load of rowdy local alkies there? The breakfast was continental and fine. The whisky room is amazing, you can feel the ages ooze all over you… and Winston Churchill sitting there pontificating. The breakfast room is also a project in hand, another fat whinger was moaning about no cooked sausage and baked bean breakfasts… Who cares? The lift is weird and fun, the revolving doors… A grand old lady… I’m sure the ongoing work on her will proceed slowly…
Yöpyi 3 yötä syyskuussa 2022

2/10 Hirveä

Gary

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I did not like anything about the hotel. the rooms were in such bad condition. I will never book a stay in this hotel again. images on the website are very attractive and nice, but trust me it is not as it seems online.
Yöpyi 3 yötä syyskuussa 2022

4/10 Huono

Steve

Yöpyi 2 yötä heinäkuussa 2022

2/10 Hirveä

Andreas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice staff, but the hotel needs major investment.
Yöpyi 2 yötä heinäkuussa 2022

10/10 Loistava

Elena

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The lift was not working our entire stay and we were on the top floor, not great for an older couple, one with health problems. But other than that, it was a wonderful place to stay.
Yöpyi 3 yötä heinäkuussa 2022

4/10 Huono

Alan

Huonoa: Majoituspaikan kunto ja tilat
More like an expensive hostel
Yöpyi 1 yön heinäkuussa 2022

6/10 OK

Amanda Ulvestad-

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
The staff was quite friendly for the one time we interacted with them during our stay. The hotel is very dated…the inside looks and gives vibes from The Shining. The hotel is located in a very central area and makes walking about Stromness very easy.
Yöpyi 2 yötä heinäkuussa 2022

8/10 Hyvä

Jan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä heinäkuussa 2022

10/10 Loistava

Stephen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a historic hotel in a historic town. Don't expect enormous rooms or modern furnishings. Expect a cozy room, a friendly staff, and the wonder of staying in a building far older than you and which will be around long after you are gone.
Yöpyi 4 yötä kesäkuussa 2022

6/10 OK

Milena

Hyvää: Huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä kesäkuussa 2022

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very poor, not recomended
Run down, room didn't lock. No cooked breakfast available because the one, over worked chef wanted some time off. Continental beakfast was a joke. Water in the shower was hot
Yöpyi 3 yötä toukokuussa 2022

2/10 Hirveä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Guest House Paradiso but without the comedians
The Hotel looks wonderful from the outside, but: The bar is disused. Everything looks and feels decades overdue for refurbishment and renovation, with sticky carpets in the main entrance and stairs. The rooms are generous size, bed was comfortable and bedding clean and fresh, but the infrastructure of the rooms falling apart. Ancient curtains, cracked plaster all over, worn carpet, old, very basic, stained chair, electrical fittings that must be close to being condemned. The shower worked fine but either shower or toilet was leaking so on arrival there was a wet bathroom floor. Bathroom fittings were ancient including an old black Bakelite type toilet seat that should be in a museum. Also, emailed the hotel direct to book but never received a reply so had to book through a comparison site. £120 each for three single occupancy rooms - £30 would be more appropriate.
Yöpyi 1 yön toukokuussa 2022

4/10 Huono

Lindsay

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Despite a beautiful location and a great facade this property has fallen far from grace. Although the mgrs tried they obviously have little to no budget to make needed improvements & very little experience in hospitality to make good for what’s missing with competent (expected) service. Have honestly experienced better kept properties & service deep in the Australian bush.
Yöpyi 1 yön toukokuussa 2022
Roger Lucas vastasi 10.5.2022
Dear Lindsay, We are deeply grateful to you for writing us this very helpful, well-detailed and honest review. We appreciate you giving us your opinion on how the hotel can be improved and we would definitely use it to make our hotel function better and better every day. With best regards, Roger Lucas

6/10 OK

Lynda

Hyvää: Siisteys
Good WiFi, plenty hot water, comfy bed, good shower.
Yöpyi 14 yötä huhtikuussa 2022
Roger Lucas vastasi 10.5.2022
Dear Lynda, Thank you very much for giving us your time and writing about your joyful experience at the Stromness Hotel. We can't be any happier to hear how you have loved the property and we can't wait to be your host at any of our properties in the future. With best regards, Roger Lucas

8/10 Hyvä

Tatsiana

Yöpyi 1 yön tammikuussa 2022

8/10 Hyvä

Donald

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Winter trip
Good location, easy in and out, clean room, warm, good wifi
Yöpyi 2 yötä marraskuussa 2021
Payman Club vastasi 24.2.2022
Dear Donald, Thanks for giving us your time and writing this thoughtful and kind review. We are so happy to hear how you have loved staying at The Stromness Hotel and we wish to see you there again very soon. With best regards, Payman Club

10/10 Loistava

Wendy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly hotel. Everything required was supplied.
Quite a short notice booking. The hotel was very reasonably priced but had everything required for the stay.
Yöpyi 4 yötä marraskuussa 2021

10/10 Loistava

Karen M

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This would have been a grand hotel in its day. Our room had been updated & very comfortable with good heating & a large TV. The breakfast was faultless with a great choice. Staff very friendly & helpful. Recommend staying here. We had two nights & would definitely stay again.
Yöpyi 2 yötä lokakuussa 2021

4/10 Huono

Kirsteen

Hyvää: Siisteys ja huoneen mukavuus
Disappointed
Warm food, comfy bed, friendly staff. Nowhere does it say online restaurants are closed also the bars within the hotel were closed. I only booked cause I had been to the whisky bar and thought it was excellent but it has been taken over by a company won't sell alcohol
Yöpyi 2 yötä lokakuussa 2021