Susan Hotellit

”If I could give a no Stars, I will. fisrt of all. Please stay away from this hotel. On the day of the arrival the front desk person that checked me and family in, was not careful with my personal information, he left the copy of the DL on top of the desk and the same time he was assisting another guest that she was having problems with the payment. No regards on keeping private information PRIVATE. We got to the room the door lock from inside did not lock, the next morning we told the other...

”Super clean room! Thank you for a peaceful hotel! ”

”Very nice quiet place to stay Enjoyed our stay”

”Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. ”

”Everything was fine except my room had a thin shade that let the light in, so I had a hard time sleeping. I would’ve switched rooms, but I checked in around midnight and was exhausted.”

”Everything was good,,, close to alot of restaurants,,,,,olive garden was in the same parking lot,, parking was a little packed, but manageable!! No complaints from my stay”

”Everything was great ”

”Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

”Great little space close to Chesapeake Bay.”

”Air conditioning wirked properly”

”There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. ”

”This hotel was half empty and they gave us a room with the view to the brick wall, even we stayed there for three nights. The bed was good. Next time when visiting Newport News, I'll take my business elsewhere. ”

”We were given the wrong room, walked into that room, it had other guests items in it. Pool had huge locks of hair floating in it. We asked for towels, we were told no. It smelled like smoke, food all over the couch in the room. TV didn’t work, took my husband almost 45 minutes fixing it to get it to work. My shoes literally stuck to the hotel floor when walking. Elevators were nasty. Breakfast was gone by 8:30. We wouldn’t have ate it anyway. We will never stay here again. ”