Suwa-järven palvelualue ylälinja: Opastetut kierrokset ja aktiviteetit

Awesome staff

The room was great for us for many reasons, and much better option than having booked two separate hotel rooms elsewhere which typically are very small in Japan. The personell were friendly despite some occasional challenges to find common language. The only minor issues we faced were late check in due to our late arrival but we made it just before midnight and that we had to check out by 10am already but they had a luggage storage available until we had to go to the airport to catch our departing flight. Perhaps a small improvement idea is to have more than just two rolls of toilet paper in the room but we got more from the reception. The kitchen was small but worked for us as we just had our breakfasts there and we ate lunches and dinners elsewhere in various restaurants. To sum up, a good value for the money and with a good location. We would be happy to return here again.

We had a lovely stay here. Was very convenient to Hamamatsucho station. Lots of places to eat. The staff were very helpful and polite. We will definitely stay again next time.