Hotellit lähellä kohdetta The Promenade

”Roy the manager went over and above to help us during the check in process. Let us check in early as our room was ready. We were upgraded to a deluxe double room. The room was clean and extremely spacious had floor to ceiling windows in the bedroom and bathroom. So it felt light and airy. Lots of mod cons like a blue tooth radio and Nespresso coffee machine. Tea, coffee and hot chocolate and there was a bottle of milk and two bottles of water in the fridge. Lovely comfy bed and a great waterfall...

”Check in procedure was a bit unusual for me, if I’m honest. It took a couple of phone calls, emails and having to download their app. That said straightforward once you understood it. Paid offsite parking is a block away. Wouldn’t have been ideal if I’d had a suitcase to lug around. Parking and accommodation on separate invoices. I had clocked it not a hotel, but serviced boutique apartments. Location is great. Good choice of eateries close by. All said, now that I know what to expect...

”Lovely hotel, pleasant staff. Good bar downstairs & lively gin & juice”

”Disappointed that for what you pay and area that it’s in you don’t even get coffee in the room. Very poor ”

”Dreadful communication, I emailed a query 3 days prior to arrival & had no response. The night before arrival I got an email saying I hadn’t paid. I’d not received a request for payment. The payment link was still not sent and on the morning of arrival I got another email saying I’d not paid shortly followed by yet another demand. Eventually they sent the link & I got instructions for entry. I arrived and sent a message asking for a parking permit. No reply for 34 minutes by which time I’d...

”Excellent hotel Well located Great breakfast and evening meals Good communal lounge areas Quirky specious room (double) Only downside was that we found the room very warm,(we had a couple of warm April days) there was a fan it didn’t really cool the room, just glad it wasn’t peak Summer. Limited parking onsite 4 spaces, but enough on street parking so no issue. Enjoyable stay overall.”

”The hotel was lovely. Room was great, comfortable. Bit disappointed breakfast was not included in the price I paid.”

”Excellent Red wine”

”clean room, clean property, friendly staff, good breakfast, next to petrol station with grocery store - good location ”

”Mukava, kotoisa ja siisti paikka, jossa myös hyvä palvelu, parkkitilaa, tilavat huoneet ja helpot yhteydet.”

”We visited Cheltenham with our 18 month old to go to a wedding. The building is a beautiful period property but there isn’t a lift, so request a 1st floor room if you have a lot of luggage! Room was beautiful and we had a lovely view of the park. ”

”Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary.”

”Check-in was quick and easy and the person on reception was friendly. The room was quite dated, but spotlessly clean and had everything we needed for a comfortable stay. The location was great, with plenty of pubs and places to eat close by. I felt our stay was extremely good value for money.”

”Dirty”

”Super clean and comfortable. Great decor of space. ”

”Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street ”

”Very understaffed - staff that are employed are expected to do everyone’s job ”

”Not clean, I ended up bringing my car vacuum inbto clean, bed was grubby looking and my camera detector kept going off.”