Vastaanotto

Arvostelut: APA Hotel Shinjuku Gyoemmae

3 out of 5
APA Hotel Shinjuku Gyoemmae
2-2-8 Shinjuku, Shinjuku, Tokyo, Tokyo-to

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 447 kautta 1007 arvostelua" "
Arvosana 8 - Hyvä. 345 kautta 1007 arvostelua" "
Arvosana 6 - OK. 129 kautta 1007 arvostelua" "
Arvosana 4 - Huono. 52 kautta 1007 arvostelua" "
Arvosana 2 - Hirveä. 34 kautta 1007 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Kari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvät liikenneyhteydet
Hotellin sijainti sopi meille erinomaisesti. Metroasema siajitsee aivan hotellin vieressä ja sieltä pääsee helposti Sinkaisen -junalle. Retkemme eri kohteisiin lähtivät kävelymatkan päästä. Huoneen hintaan kuulunut aamiainen oli maittava ja riittävän monipuolinen. Henkilökunta oli ystävällistä ja erittäin palvelualtista. Pieni miinus oli huoneen koko, mutta matkalukkumme olivat onneksi kohtuukokoiset.
Yöpyi 3 yötä marraskuussa 2023
Okuhara / Receptionist vastasi 6.12.2023
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are very pleased to hear that you had a pleasant stay with us. However, we regret that we could not meet your expectations regarding the size of the room. Our rooms are compact in size, but the power outlets are concentrated at the bedside so that guests can spend their time comfortably on the bed. We will continue to make every effort to improve our services to satisfy our many guests. We look forward to welcoming you again.

8/10 Hyvä

Jarno

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
There was somewhat weird odour in my room, but otherwise nothing to complain about! Good price-quality ratio as usual in APA hotels.
Yöpyi 1 yön lokakuussa 2023
Tamura / Reception vastasi 29.10.2023
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉.We are very sorry for your discomfort regarding the odor in your room during your stay.We will take your valuable feedback into consideration to further improve our services.Thank you very much for your valuable feedback.

8/10 Hyvä

ENRIQUE

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Expect a small room but very functional, clean, free spa bath,and great location, transportation wise, and sight seing
Yöpyi 4 yötä toukokuussa 2024

8/10 Hyvä

Angela

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is near many restaurants and train stations. The only issue was that there was not enough places to hang your clothing. They could have a 3rd hook installed on one of the walls to make more room. It seems most hotels do not have closets and they only provide hooks to hand clothing on.
Yöpyi 12 yötä toukokuussa 2024

6/10 OK

YIU FAN

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
The bathroom is very small and the toilet space is too close to the wall. You should be careful to enter and leave since there is a great step. The two-way faucet is not very convenience to use. Double-bed room has only one seat. No USB charging outlet provided. The condition is just like a small sub-divided room in HK. A better hostel indeed. OK, you can pay more for a better service room.
Yöpyi 7 yötä toukokuussa 2024
Saito / Receptionist vastasi 23.5.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are truly sorry for not being able to satisfy you.About the room size, our hotel is built in the point of view of how eco-friendly it is, so the rooms are compact in size. We are glad if you understand this point.We realized that we have to consider the USB charging outlet, because this is so much useful for all guests.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

6/10 OK

Renita

Huonoa: Palvelut/mukavuudet
For my first time in Tokyo this hotel was ok, I would definitely look at budget friendly hotels outside of Shinjuku. It’s an area you want to visit for a day/night not stay. The hotel room was small, no surprise there, and although it didn’t look dirty, the second I stepped foot into the room I felt itchy and the bed was lumpy and uncomfortable. I’m not sure if I was allergic to something in the room but it didn’t make for a great stay personally.
Yöpyi 4 yötä toukokuussa 2024
Tamura / Reception vastasi 22.5.2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We are very sorry to hear that you were not able to spend a comfortable stay in our rooms and other facilities during your stay.We will do our best to make your stay more comfortable in the future.Thank you very much for taking time out of your precious time to write us.

10/10 Loistava

Kwa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay, thanks
Yöpyi 5 yötä toukokuussa 2024
Saito / Receptionist vastasi 21.5.2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review.If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

10/10 Loistava

Rodolfo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent stay with very friendly staff!
Yöpyi 6 yötä toukokuussa 2024
Saito / Receptionist vastasi 21.5.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our staff's service. We are truly honored to have such words from you. We are really grateful.We truly look forward to welcoming you back in the near future.

10/10 Loistava

Amardeep

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walking distance from metro station, and less than 1km walk from city centre.
Yöpyi 5 yötä toukokuussa 2024
Takebayashi/Receptionist vastasi 19.5.2024
Thank you for choosing APA Hotel Shinjuku-Gyoenmae.All of us at APA Hotel Shinjuku Gyoenmae are very pleased to hear your kind words of praise regarding our hotel's location.As you mentioned, our hotel is located about a 1-minute walk from the nearest station, Shinjuku-Gyoenmae Station, and JR Shinjuku Station is about a 15-minute walk away, which has been well received by many of our guests.We hope you will stop by our hotel next time you are in the Shinjuku area. We look forward to welcoming you back to our hotel.

10/10 Loistava

Nathaniel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was close and walkable to many destinations. Had a blast. Also walkable to train. Highly recommend.
Yöpyi 2 yötä toukokuussa 2024
Masumura/Receptionist vastasi 19.5.2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.We are very pleased to receive your compliments regarding our location.Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station" (Exit 1), and it's a 1 minute walk. In addition, it is a 9 minute walk from the JR Shinjuku Station (Central East Exit). The accessiblity is very convenient to get around Tokyo for sightseeing, business and so on. We are very confident that we have a great reputation from our valued guests who had stayed with us.Thank you very much for taking time out of your precious time to submit your comments.We look forward to serving you again.

10/10 Loistava

Melissa, Elwood

Matkusti ryhmän kanssa
Staff were very friendly and helpful. The rooms and facilities were clean. Location close to the Metro station made it easy to get around Tokyo. Convenience stores were in abundance and there’s a great gyoza restaurant across the road that I highly recommend!
Yöpyi 6 yötä toukokuussa 2024
Masumura/Receptionist vastasi 19.5.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are very pleased to receive your compliments on our customer service and location. We look forward to welcoming you to our hotel again.

10/10 Loistava

Yu

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Polite staff that were able to speak english were such a relief! I stayed on the 11th floor and booked 5 nights. The room is a bit small compared to western style rooms but I think it is enough for me. The amenities and hospitality that APA provided me was very generous. The main selling point of this hotel is its proximity to Shinjuku station. It is only a short 500m walk east. If I come back to Japan again in the future, APA Hotels and Resorts will be my choice again.
Yöpyi 5 yötä toukokuussa 2024
Masumura/Receptionist vastasi 19.5.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are very pleased to receive your compliments regarding our customer service and the hotel's location.We look forward to welcoming you to our hotel again.

10/10 Loistava

Jen

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing services offered at this property. Perfect for anyone wanting to stay close to the shopping/food areas in Shinjuku. Quiet, clean, and quick check in/check out!
Yöpyi 4 yötä toukokuussa 2024
Saito / Receptionist vastasi 16.5.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near shopping and drinking street. And you can check-in and check-out very fast.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

10/10 Loistava

Alexis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sweet staff
Yöpyi 6 yötä toukokuussa 2024
Saito / Receptionist vastasi 16.5.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our staff's service. We keep trying to improve our service's quality, so we are truly honored to have such words from you.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

8/10 Hyvä

Wai Hong Maverick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
酒店價格合理,環境寧靜,交通方便。
Yöpyi 6 yötä toukokuussa 2024
Saito / Receptionist vastasi 16.5.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near Shinjuku-Gyoemmae station (subway station) only for one minute walk.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

10/10 Loistava

Jens

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was our third stay at APA Hotel Shinjuku Gyoenmae. We were there for the third time because from the first time onwards, the staff of the hotel as well as the quality of the hotel have been very good. Yes, our room was very small but since we used it only for sleeping, it was okay. However, the excellent members of staff (at the reception as well as in housekeeping) are always friendly, helpful, and very polite. We won’t change our choice of hotel for our next visit to Japan; we will stay again at APA Hotel Shinjuku Gyoenmae. Thank you very much for your service.
Yöpyi 8 yötä toukokuussa 2024
Yamada / Receptionist vastasi 15.5.2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.What a great feedback we have received, and thank you very much for your valuable comments.Thank you for your kind review about our staff. We are truly honored to have your warm words and it has been our motivation every time. We believe that there are many more things which we are able to make better, so that we try to improve and provide better service for our valued guests. We will try to improve our service for our guests. We are very pleased to hear your compliments about our location.

8/10 Hyvä

Janet

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 10 yötä huhtikuussa 2024
Okuhara / Receptionist vastasi 16.5.2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Thank you very much for choosing APA Hotel Shinjuku Gyoenmae. We are very pleased to hear that you were satisfied with your stay. We will continue to make every effort to improve our services to satisfy our guests. We look forward to welcoming you again.

10/10 Loistava

Furudate

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Okuhara / Receptionist vastasi 16.5.2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Thank you very much for choosing APA Hotel Shinjuku Gyoenmae. We are very pleased to hear that you were satisfied with your stay. We will continue to make every effort to improve our services to satisfy our guests. We look forward to welcoming you again.

10/10 Loistava

Marco

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr sauberes und gut ausgestattetes Hotel mit einem sehr freundlichen und hilfsbereiten Team. Alle umliegenden Must Sees waren fußläufig sehr gut zu erreichen. Auch der Bahnhof war sehr gut erreichbar.
Yöpyi 4 yötä huhtikuussa 2024
Okuhara / Receptionist vastasi 14.5.2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear that you were satisfied with our hotel's location and the service provided by our staff. As you mentioned, our hotel is conveniently located a 9-minute walk from JR Shinjuku Station and a 1-minute walk from Shinjuku-Gyoenmae Station on the Tokyo Metro Marunouchi Line. There are many convenience stores and restaurants in the area, making it very convenient. We will continue to make every effort to improve our services to the satisfaction of our many guests. We look forward to welcoming you again.

8/10 Hyvä

Björn, Kiel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
zentral gelegenes Hotel, gute U-Bahn-Anbindung, viele gute Restaurants im Umfeld
Yöpyi 10 yötä huhtikuussa 2024
Okuhara / Receptionist vastasi 14.5.2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear that you were satisfied with our hotel's location. As you mentioned, our hotel is easily accessible from Shinjuku and there are many restaurants nearby. We are also very close to Shinjuku Gyoen, so please stay at our hotel when you visit Shinjuku Gyoen. We look forward to welcoming you again.

8/10 Hyvä

rui

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
nice place to stay, 4 nights
Yöpyi 4 yötä toukokuussa 2024
Tamura / Reception vastasi 17.5.2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae.We are very pleased to hear your compliments about our hotel's location during your stay.As you mentioned, our hotel is located about a minute's walk from Shinjuku-Gyoenmae Station, which is well received by many of our guests due to its easy access to the city.We hope you will have another opportunity to visit us again.We look forward to welcoming you again.

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Yasunaga/Receptionist vastasi 13.5.2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae. Thank you again for choosing APA Hotel Shinjuku Gyoenmae from among many hotels. We are very pleased to hear that you had a pleasant stay with us. We will continue to strive to improve our services to satisfy our guests. Thank you very much for taking time out of your busy schedule to give us your valuable feedback. We look forward to serving you again.

6/10 OK

Neil, Glenn Dale

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Small
Yöpyi 5 yötä maaliskuussa 2024
Okuhara / Receptionist vastasi 11.5.2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We will make every effort to improve our services to satisfy our guests in the future.Thank you for taking time out of your precious time to write this review. We sincerely look forward to welcoming you again.

8/10 Hyvä

Baylie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall very nice, clean, and friendly hotel. Easy walk from the train station and from convenience stores. The room we stayed in was very tiny for 2, that’s the only downside.
Yöpyi 2 yötä toukokuussa 2024

6/10 OK

Thomas

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Good area. Rooms were very small and dirty.
Yöpyi 3 yötä toukokuussa 2024
Ouchi / Receptionist vastasi 9.5.2024
Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.The guest rooms at APA Hotel are compact in size from an eco-friendly point of view and to provide our guests with sufficient space to lie down and relax.We apologize for any inconvenience caused by the other unfamiliar facilities.We sincerely apologize for any discomfort you may have experienced in terms of hygiene.We will take your comments into consideration to further improve our services.Thank you very much for your valuable feedback.

6/10 OK

Asha

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Terrible
Yöpyi 3 yötä toukokuussa 2024
Ouchi / Receptionist vastasi 8.5.2024
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 among many other hotels.We are sorry that we could not provide you with a pleasant stay.We sincerely apologize for making you feel that way.We apologize for any inconvenience this may have caused you.We will take your feedback into consideration to further improve our services.Thank you very much for your valuable feedback.

8/10 Hyvä

Dana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, wicked air conditioning, comfortable bed. Checkout time at 10am is quite early, but the hotel offers everyone an “early check-in” for 1000yen per hour, so they want you out early. Small rooms (obviously- um it’s Japan), and breakfast was terrible so don’t pay too much to add it on. Would stay again.
Yöpyi 2 yötä huhtikuussa 2024
Tamura / Reception vastasi 7.5.2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We are very pleased to hear your compliments regarding the location of our hotel during your stay.As you mentioned, our hotel is located 1 minute walk from Shinjuku-Gyoenmae station.We have received many compliments from our guests because of its easy access to the city center.Please feel free to contact us again if you have any further opportunities.We look forward to welcoming you again.

6/10 OK

Haruyuki

Hyvää: Henkilökunta ja palvelu
チェックインより早い時間に荷物を預かってくれた。 行き先を尋ねると、きちんとかかる大体の時間を教えてくれた。
Yöpyi 1 yön toukokuussa 2024
フロント 田村 vastasi 7.5.2024
この度はアパホテル〈新宿御苑前〉をご利用いただき誠にありがとうございます。お客様のご滞在中、当館のサービスにご満足いただけましたこと、大変嬉しく存じます。今後もお客様にご満足頂けるようなサービスを提供してまいります。この度は貴重なご意見をいただき、誠にありがとうございました。

8/10 Hyvä

Marina

Hyvää: Siisteys ja henkilökunta ja palvelu
Good location, staff at breakfast and receptionwere very friendly. Annoying in terms of making everyone queue all together in the very small foyer to all check in at 3pm. Not an efficient system. Rooms were very small in configuration especially the bathroom. But overall good. It was easy to get to everywhere we wanted to go with 3 metro stations close by
Yöpyi 4 yötä huhtikuussa 2024
Ouchi / Receptionist vastasi 3.5.2024
Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among the many hotels in Japan.We encourage our guests to check in and check out at APA Hotels and Residences as we believe that this will make the check-in and check-out process easier and more convenient for our guests.We appreciate your cooperation in lining up for the check-in and check-out process.Thank you very much for your understanding.In addition, from an eco-friendly point of view, APA Hotel rooms are compact enough to accommodate our guests while they are lying down.Please understand this as well.On the contrary, we, all of us, are very pleased to receive your compliments on the location of our hotel.Thank you very much.Please come back to our hotel again next time you are in Shinjuku.All of us at the hotel look forward to seeing you again.Thank you very much for your valuable feedback.

10/10 Loistava

shanks

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
利便性の良いキレイなホテルでした
Yöpyi 1 yön huhtikuussa 2024
フロント 大内 vastasi 3.5.2024
この度は数あるホテルの中からアパホテル〈新宿御苑前〉にご宿泊いただきまして、誠にありがとうございます。アパホテルの客室はエコの観点及びお客様が寝ころびながら事が足りる様に敢えてコンパクトな造りでございます。こちらの利便性をご理解いただいたうえで、お寛ぎいただけた様子で、我々スタッフ一同心より嬉しく存じます。次回また新宿にお越しの際は是非とも当館をご利用くださいませ。スタッフ一同心よりお待ち申し上げます。この度は貴重なご意見を賜りまして、誠にありがとうございました。

8/10 Hyvä

Ricardo

Hyvää: Siisteys
Location
Yöpyi 1 yön huhtikuussa 2024
Okuhara / Receptionist vastasi 2.5.2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are very pleased to hear that you were satisfied with your stay at our hotel. We will continue to make every effort to improve our services so that many more guests will be satisfied. We sincerely look forward to welcoming you again.

10/10 Loistava

Sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome location. Super close to the subway. The rooms are a little small but most of the hotels in Tokyo are like that. Great value for that price.
Yöpyi 2 yötä huhtikuussa 2024
Okuhara / Receptionist vastasi 2.5.2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear your compliments about our hotel's location. As you mentioned, our hotel is located within a minute's walk from Shinjuku-Gyoenmae Station, and JR Shinjuku Station is also within walking distance. There are many restaurants and convenience stores nearby, and we look forward to welcoming you to our hotel for your next stay in Tokyo.

10/10 Loistava

Rebecca

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is close walking distance to the shopping area.
Yöpyi 4 yötä huhtikuussa 2024
Yamada/Receptionist vastasi 1.5.2024
Thank you for choosing to stay with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉.Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station" (Exit 1), and it's a 1 minute walk. In addition, it is a 9 minute walk from the JR Shinjuku Station (Central East Exit). The accessiblity is very convenient to get around Tokyo for sightseeing, business and so on. We are very confident that we have a great reputation from our valued guests who had stayed with us.If you have any opportunity to visit Tokyo, we hope to see you at our hotel again.

6/10 OK

Gaspar

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Hotel rooms are small but comfortable. The location is good. Breakfast is really bad, has no much options.
Yöpyi 4 yötä huhtikuussa 2024
Yamada/Receptionist vastasi 1.5.2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉. Thank you again for your evaluation. We will make improvements regarding breakfast in the future. Thank you for your valuable feedback.

4/10 Huono

Tommy

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä huhtikuussa 2024
Yamada/Receptionist vastasi 1.5.2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉 and your view. We are truly sorry that we let you down and did not meet your expections. We will try to improve our service for our guests. We hopefully have another opportunity to serve you again.

8/10 Hyvä

Kok Cristal Su

Hyvää: Palvelut/mukavuudet
Good location hotel
Yöpyi 7 yötä huhtikuussa 2024
Saito / Receptionist vastasi 29.4.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near Shinjuku-Gyoemmae station (subway station) only for one minute walk.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

10/10 Loistava

Maria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing place to stay at
Yöpyi 8 yötä maaliskuussa 2024
Saito / Receptionist vastasi 29.4.2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review.If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

8/10 Hyvä

Saron

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property was very well situated with shops, restaurants and a subway station steps away. The sento is a great amenity as well. It was very quiet when I went and very well kept. The room was functional and even though it was small it was still bigger than some of our other stays in Tokyo. Great value.
Yöpyi 2 yötä huhtikuussa 2024
Saito / Receptionist vastasi 29.4.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location and spa. As you mentioned, our hotel is located near Shinjuku-Gyoemmae station (subway station) only for one minute walk.We provide many kinds of amenity, and you can enjoy the spa from 3 pm to 12 am, and 6 am to 10 am.And we are glad that you understand our functional size of our room.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

10/10 Loistava

Ebon

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms are small, but you have everything you need. One block to train station, few blocks to major shopping district, and so many restaurants with three blocks, you won't be at a loss for options.
Yöpyi 4 yötä huhtikuussa 2024
Tamura / Reception vastasi 28.4.2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We are delighted to hear your compliments regarding our location during your stay with us.However, we are very sorry to hear about the inconvenience you experienced regarding the size of your room.APA Hotel provides compact rooms for convenience and functionality.In order for our guests to understand this in advance, we have clearly stated on the Internet that the rooms are 11 square meters. We appreciate your understanding.We hope you will have another opportunity to visit our hotel again.We look forward to welcoming you again.

10/10 Loistava

Junko

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It met beyond my expectations overall
Yöpyi 2 yötä huhtikuussa 2024
Sato / Receptionist vastasi 27.4.2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae. We are very happy to hear that we were able to meet your expectations. We will continue to strive to be the hotel of choice for our guests.Thank you very much for taking the time in your busy schedule to write this message.We look forward to welcoming you again.

2/10 Hirveä

ShuXian

Huonoa: Henkilökunta ja palvelu
Don't answer messages send via Expedia message. Don’t bother trying to address concerns and questions foreigners who stay with them have. I was traveling alone, accidentally booked a room for two for the 1st day. The 2nd day I booked for 1 person and wanted to stay in the same room, without cleaning or amenity refill. They want 3000 yen. Bad service, bad practice !
Yöpyi 1 yön huhtikuussa 2024
Sato / Receptionist vastasi 27.4.2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae. However, we are very sorry that we could not meet your request. Please accept our sincere apologies. Please understand that our cleaning rule is to change the sheets once every 3 nights. We will share this matter with our staff and make every effort to prevent a recurrence.Thank you very much for your valuable feedback.

10/10 Loistava

WINSTON KIEN WAI

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel staffs were well trained and super helpful. I will definitely book it again for my next trip, thumbs up.
Yöpyi 7 yötä huhtikuussa 2024
Receptionist Sato vastasi 27.4.2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoenmae. We are very honored to hear your compliments about our hotel staff. We will continue to strive to provide services that satisfy our guests.Thank you very much for your valuable feedback.

2/10 Hirveä

ShuXian

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Receptionist Sato vastasi 27.4.2024
Thank you for staying at APA Hotel Shinjuku Gyoenmae. We sincerely look forward to welcoming you again.

8/10 Hyvä

Allison

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location! Walkable to so many things!
Yöpyi 2 yötä huhtikuussa 2024
Ouchi / Receptionist vastasi 26.4.2024
Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.We are very pleased to receive your compliments on our location and all of us at APA Hotel are sincerely pleased to hear that.Thank you very much.We hope that you will use our hotel again the next time you come to Shinjuku.All of us at the hotel look forward to serving you again next time you visit Shinjuku.Thank you very much for your valuable feedback.

8/10 Hyvä

Oliver

Yöpyi 3 yötä huhtikuussa 2024
Receptionist Sato vastasi 27.4.2024
Thank you for staying at APA Hotel Shinjuku Gyoenmae. We sincerely look forward to welcoming you again.

10/10 Loistava

Mirtill

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms are small, but since you’re not gonna spend a loot of time in the hotel, it’s totally fine. Everyone is very nice and helpful, they made us feel comfortable.
Yöpyi 2 yötä huhtikuussa 2024
Yamada/Receptionist vastasi 24.4.2024
Thank you for your kind review and even more for your stay with us.What a great feedback we have received, and thank you very much for your valuable comments.Thank you for your kind review about our staff. We are truly honored to have your warm words and it has been our motivation every time. We believe that there are many more things which we are able to make better, so that we try to improve and provide better service for our valued guests. We will try to improve our service for our guests. We are very pleased to hear your compliments about our location.

8/10 Hyvä

Alicia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As to be expected in Tokyo, the room itself was tiny. We couldn't open our large suitcase unless we put it on the bed lol. Apart from that, it was in a good location. Close to a subway station, 3 convenience stores were within 2 min walk, and in 15 minutes you were in the more popular areas for dining/shopping/etc. The staff were extremely friendly and helpful. Overall a good stay.
Yöpyi 4 yötä huhtikuussa 2024
Yamada/Receptionist vastasi 24.4.2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.Thank you for your kind review about our staff. We are truly honored to have your warm words and it has been our motivation every time. We believe that there are many more things which we are able to make better, so that we try to improve and provide better service for our valued guests. We will improve our service better to make you satisfied for your next stay.We truly look forward to welcoming you back in the near future.

8/10 Hyvä

WAI MAN

Hyvää: Siisteys
房間略少,但有提供空氣清新機,房間沒有太多雜味,整體還算可以接受,但前台登記很慢
Yöpyi 1 yön huhtikuussa 2024
Yamada/Receptionist vastasi 1.5.2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.We apologize for not being able to satisfy you during your staying.We will improve our service better to make you satisfied for your next stay.Thank you very much for your valuable feedback.

10/10 Loistava

jason

Yöpyi 13 yötä huhtikuussa 2024
Sato/Receptionist vastasi 12.5.2024
Thank you very much for choosing APA Hotel Shinjuku Gyoenmae.We look forward to welcoming you again.

10/10 Loistava

Kelsey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place to stay in Tokyo!
Yöpyi 5 yötä huhtikuussa 2024
Sato / Receptionist vastasi 21.4.2024
Thank you for staying at APA Hotel Shinjuku Gyoenmae. As you mentioned, our hotel is conveniently located very close to the station. The nearest station is Shinjuku-Gyoenmae Station on the Tokyo Metro Marunouchi Line (Exit 1), which is a 1-minute walk from the hotel, and a 9-minute walk from JR Shinjuku Station (Central East Exit), making it easy to access the city center and very convenient for sightseeing and business.Thank you very much for taking time out of your busy schedule to write this message.We hope that you will visit APA Hotel Shinjuku-Gyoemmae again when you have a chance to visit the Shinjuku area again.