Kahden hengen deluxe-huone (kaksi sänkyä), tupakointi kielletty (with balcony) | Tallelokero huoneessa, työpöytä, äänieristys, ilmainen Wi-Fi

Arvostelut: Mitsui Garden Hotel Jingugaien Tokyo Premier

4 out of 5
Mitsui Garden Hotel Jingugaien Tokyo Premier
11-3, Kasumigaokamachi, Shinjuku, Tokyo, Tokyo

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 683 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 221 kautta 1003 arvostelua" "
Arvosana 6 - OK. 59 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 24 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 16 kautta 1003 arvostelua" "

9,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Bjorn-Axel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice.
Yöpyi 7 yötä joulukuussa 2019
Front Office Manager vastasi 10.1.2020
Thank you for having stayed at Mitsui Garden Hotel Jingugaien Tokyo Premier and taking the time to provide us a valuable evaluation. Please do not hesitate to leave us your comments the next time you stay with us, in order to improve our services. We hope you will give us the opportunity to welcoming you back to our Mitsui Garden Hotel Jingugaien Tokyo Premier in the near future. Front Office Manager

10/10 Loistava

amee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location beautiful gardens amazing view and caring staff Will definitely stay here again
Yöpyi 7 yötä toukokuussa 2024

8/10 Hyvä

Dien

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Yuriko

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä toukokuussa 2024

10/10 Loistava

Adam

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall a great stay. No hastle with check in or check out. Room cleaning was efficient and always did a great job. Would absolutely stay again.
Yöpyi 13 yötä toukokuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 24.5.2024
Thank you very much for choosing our hotel for your stay. We would also like to thank you for writing a review of our hotel. We are happy to know that you were able to leave with that impression.All of our employees will continue to strive for further improvement of our services to ensure your satisfaction in the future. We look forward to welcoming you again. Sincerely yours,

10/10 Loistava

YUKARI

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
コンビニが近くになくかった。
Yöpyi 1 yön toukokuussa 2024
三井ガーデンホテル神宮外苑の杜プレミア 宿泊支配人 vastasi 23.5.2024
この度は三井ガーデンホテル神宮外苑の杜プレミアへご宿泊賜りまして誠にありがとうございます。またお忙しい中、滞在中のご感想をお寄せいただきました事重ねてお礼申し上げます。しかしながらお客様の仰る通り、当館は大変閑静な立地でございまして、最寄りのコンビニエンスストアも徒歩7分ほどでございまして、ご利用のお客様にはご不便をお掛けしております。館内にはテイクアウトしていただけるベーカリー「THE GROVE BAKERY」(朝8:00-夜20:00)や2階のファミリーマート自動販売機にて軽食を販売しております。今後ともご満足頂けますようスタッフ一同精進して参りますので、ご愛顧の程よろしくお願い申し上げます。またのお越しを心よりお待ち申し上げております。三井ガーデンホテル神宮外苑の杜プレミア宿泊支配人

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier Manag vastasi 23.5.2024
Thank you very much for staying at Mitsui Garden Hotel Jingugaiennomori Tokyo Premier.Also, thank you for taking the time to write this review. Your kind words encourage us greatly.We will make greater effort to serve a more comfortable hotel to stay at. We are looking forward to welcoming you again on your next opportunity.Best regards,Mitsui Garden Hotel Jingugaiennomori Tokyo PremierManager

6/10 OK

jun

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
インバウンド向けに作られた料金と施設 アメニティは充実してるが使い勝手を考慮した設計になっていない、無駄な装飾、部屋の狭さ 国内旅行者向けでは無いと感じた
Yöpyi 1 yön toukokuussa 2024
三井ガーデンホテル神宮外苑の杜プレミア 宿泊支配人 vastasi 21.5.2024
この度は三井ガーデンホテル神宮外苑の杜プレミアへご宿泊いただきまして誠にありがとうございます。またお忙しい中、ご意見をお寄せいただきました事重ねてお礼申し上げます。ご滞在に際しましてご不便をおかけし誠に申し訳ございません。この度お客様からいただきました貴重なご意見をもとに関連部署と連携し、改善に努めてまいりますので、この度はご寛容いただきたくお願い申し上げます。またのお越しをスタッフ一同、心よりお待ちいたしております。三井ガーデンホテル神宮外苑の杜プレミア宿泊支配人

8/10 Hyvä

Gary

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier Manag vastasi 21.5.2024
Thank you very much for staying at Mitsui Garden Hotel Jingugaiennomori Tokyo Premier.Also, thank you for your feedback.We will make greater effort to serve a more comfortable hotel to stay at. We are looking forward to welcoming you again on your next opportunity.Best regards,Mitsui Garden Hotel Jingugaiennomori Tokyo PremierManager

10/10 Loistava

SHAN YIN

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
櫃檯服務人員非常好,請她們幫忙叫車都會詳細說明!
Yöpyi 4 yötä toukokuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier Room vastasi 17.5.2024
Thank you for your kind words about our front desk staff. We are delighted to hear that they provided detailed assistance during your stay. We look forward to welcoming you back. Sincerely Yours,

10/10 Loistava

Rodolfo

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 18.5.2024
Thank you very much for staying at Mitsui Garden Hotel Jingugaiennomori Tokyo Premier.Also, thank you for providing your valuable feedback. Your kind words encourage us greatly.We will make greater effort for your comfortable stay.We are looking forward to welcoming you again on your next opportunity.Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo PremierRooms Department Manager

10/10 Loistava

Luis

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super nice and modern hotel!
Yöpyi 1 yön huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 17.5.2024
Thank you for staying with us.We look forward to seeing you again.

6/10 OK

Kyoko

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 17.5.2024
Thank you for staying with us.We look forward to seeing you again.

6/10 OK

Tyler

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall a good stay here. In the middle of everything and connected to a subway which is great. New and stylish hotel. Good breakfast. Had a great sized patio balcony. What I didn't love. The lighting in the room was not good. The room was small with a very small closet. While the balcony was large, very furniture was out there minus a small rectangular thing. Can't really enjoy it and could have used that extra space and had a proper sized room. The restaurant was booked out from all lunches and dinners so not very nice to not have an option to eat there minus breakfast. While it's a nice central area, cabs never new where the hotel was and was a struggle to show them, even with the exact Google map address. Also getting a cab without ordering one seems impossible.
Yöpyi 2 yötä toukokuussa 2024
Rooms Department Manager vastasi 11.5.2024
Thank you for choosing to stay with us and for sharing your feedback. We are glad to hear that you enjoyed our convenient location and stylish hotel ambiance, along with the good breakfast. We apologize for any inconvenience you experienced with the lighting in the room and the size of the closet. For future stays, we recommend trying our Superior Corner Twin (30) or Deluxe Twin Room (38) for more space. Regarding the balcony, we appreciate your feedback and will look into providing more furniture for a better experience. We are sorry to hear about the restaurant availability issue; we will review our booking procedures to ensure a smoother dining experience for our guests. We apologize for the inconvenience with taxi services and will work on improving communication with local drivers. Thank you once again for your valuable feedback. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

4/10 Huono

masao

Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Siddharth

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a beautiful hotel with very welcoming staff and excellent rooms! I was staying in a triple room with a balcony, and had a great experience. The room is designed to take advantage of a small space, but my friends and I didn't feel like it was cramped at all. There's also a bakery in the lobby that makes some delicious croissants and other baked goods. My only note would be that the hotel doesn't have many dining options outside and even the closest konbini is a 5 minute walk away. Besides that, excellent hotel.
Yöpyi 1 yön huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 1.5.2024
Thank you for your kind review and for choosing to stay with us. We are delighted to hear that you enjoyed our beautiful hotel, welcoming staff, and excellent rooms, especially the triple room with a balcony. We are glad you found the room design comfortable. Regarding dining options, we regret any inconvenience caused by the proximity of external dining facilities. We hope this didn't significantly impact your overall experience. Should you stay with us again, you might consider our delightful bakery for some delicious treats. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo PremierRoom department manager

10/10 Loistava

Daiki

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
good
Yöpyi 1 yön huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 1.5.2024
Thank you very much for staying at Mitsui Garden Hotel Jingugaiennomori Tokyo Premier.Also, thank you for providing your valuable feedback. Your kind words encourage us greatly.We will make greater effort for your comfortable stay.We are looking forward to welcoming you again on your next opportunity.Best regards,Mitsui Garden Hotel Jingugaiennomori Tokyo PremierManager

8/10 Hyvä

Christophe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A little bit noisy with the highway next to it but it concerns just a side of the hotel. Otherwise, it’s a really nice place to stay.
Yöpyi 1 yön huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 1.5.2024
Thank you for your positive review. We apologize for any noise disturbance from the highway. Your feedback is valuable to us. We hope you had a pleasant stay overall and look forward to welcoming you back. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo PremierRoom department manager

8/10 Hyvä

Takao

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 1.5.2024
Thank you very much for staying at Mitsui Garden Hotel Jingugaiennomori Tokyo Premier.Also, thank you for taking the time to write this review. Your kind words encourage us greatly.We will make greater effort to serve a more comfortable hotel to stay at. We are looking forward to welcoming you again on your next opportunity.Best regards,Mitsui Garden Hotel Jingugaiennomori Tokyo PremierManager

8/10 Hyvä

Taylor

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
If you want to be close to Shinjuku other areas, but not directly in the hustle bustle then this hotel is perfect for you. the red light district is only 15 min away, the train station is right outside the hotel doors you’re able to take a nice walk to Harajuku area as well. The doors close at night you’re only able to enter w your hotel key card. There’s someone there all night they are able to assist! The room is definitely on the larger side with a balcony for an amazing view. Would definitely stay again! Most of our friends stayed directly in Shinjuku, so we had to take Uber/taxi every day to see them but it would be 10-$20 each way which wasn’t bad for us. Check In is at a kiosk takes less than 5 minutes.
Yöpyi 5 yötä huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 29.4.2024
Thank you very much for choosing to stay at Mitsui Garden Hotel Jingu Gaien Tokyo Premier. We sincerely appreciate you taking the time to share your feedback with us. We are delighted to hear your valuable opinions. We are pleased that you enjoyed the convenient location of the hotel and access to nearby tourist attractions. Your kind words regarding security measures, room size, and the view from the balcony are truly appreciated. We are glad that you were satisfied with the smooth check-in process. We look forward to welcoming you back on your next stay.Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo PremierRoom department manager

10/10 Loistava

Sarah

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic location, well maintained and a very peaceful stay
Yöpyi 6 yötä huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 24.4.2024
We are delighted to hear that you enjoyed our fantastic location and peaceful stay. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back soon.Sincerely Yours,

10/10 Loistava

GEORGINA, Los Angeles

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at this property was excellent. When we arrived at check in a little before 2pm the dining room had already closed for lunch. Luckily a staff member recommended a great restaurant within walking distance.
Yöpyi 1 yön huhtikuussa 2024
Rooms Department Manager vastasi 23.4.2024
Thank you for your positive feedback regarding our excellent staff. We apologize for the dining room closure and appreciate your understanding. We hope you enjoyed the recommended restaurant. Sincerely Mitsui Garden Hotel Jingugaien Tokyo Premier General Manager

10/10 Loistava

Claudia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Exceptionally clean wonderful Accommodating staff
Yöpyi 1 yön huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 22.4.2024
Thank you for your kind words about our exceptionally clean hotel and accommodating staff. We are delighted to hear that you had a wonderful experience with us. Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä huhtikuussa 2024
Front Office Manager vastasi 26.4.2024
Thank you for your stay at Mitsui Garden Hotel Jingugaien Tokyo Premier.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.

4/10 Huono

GABRIEL

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Would not recommend. Staff do not interact with you. Very impersonal. Bad location with not much around. Room is designed poorly with limited storage and dark. On site restaurant was overpriced and bad quality. We had to ask for bread 3 times before they brought it. Empty mini fridge. Does not compare well to other 4 star hotels.
Yöpyi 3 yötä huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 22.4.2024
We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is valuable to us, and we will address the issues you raised with our team. If you consider staying with us in the future, we recommend our larger room options for a more comfortable stay. We assure you that your comments will be taken seriously to improve our services. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo PremierRoom department manager

10/10 Loistava

Meir

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is very nice, upgraded amenities, quiet, with bigger rooms compared with other hotel rooms in Tokyo, amazing stuff, very clean, and the location is great too because it’s close to the train station and you can go everywhere from there. I definitely recommend this hotel and I will return on my next visit.
Yöpyi 5 yötä huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 22.4.2024
Thank you for your kind words and for recommending our hotel. We are delighted to hear that you enjoyed the upgraded amenities, spacious rooms, convenient location near the train station, and the exceptional service provided by our staff. We look forward to welcoming you back on your next visit. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo PremierRoom department manager

8/10 Hyvä

Rodney, Bellevue

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close enough to Shinjuku to be convenient but far enough away to be quiet. Nice public bath. Subway line entrance is just steps away from front door. Only negative is there are no convenient stores close by.
Yöpyi 5 yötä huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 3.5.2024
Thank you for your positive review. We appreciate your feedback. We regret any inconvenience regarding the proximity of convenience stores. Your suggestion is duly noted.Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

10/10 Loistava

Shannon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property!! Excellent location —close to station easy to get to Shinjuku and Shibuya. Walkable to coffee shops in the morning… Overall loved the area, helpful staff, extremely clean rooms and comfortable beds!! Would definitely stay here again next time we’re in the Tokyo area!
Yöpyi 4 yötä huhtikuussa 2024
Rooms Department Manager vastasi 19.4.2024
Thank you for your kind words and positive feedback regarding our beautiful property, excellent location, and helpful staff. We are delighted to hear that you enjoyed the cleanliness, comfort of our rooms, and the surrounding area. We look forward to welcoming you back on your next visit to Tokyo!Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

10/10 Loistava

Vicky

Yöpyi 4 yötä huhtikuussa 2024
Mitsui Garden Hotel Jingugaiennomori Tokyo Premier vastasi 9.5.2024
Thank you very much for staying at Mitsui Garden Hotel Jingugaiennomori Tokyo Premier.Also, thank you for providing your valuable feedback. Your kind words encourage us greatly.We will make greater effort for your comfortable stay.We are looking forward to welcoming you again on your next opportunity.Best regards,Mitsui Garden Hotel Jingugaiennomori Tokyo PremierManager

10/10 Loistava

Tiffany

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay, quiet area
Yöpyi 2 yötä huhtikuussa 2024
Rooms Department Manager vastasi 23.4.2024
We are glad to hear you had a great stay in our quiet area. We hope you enjoyed the serene ambiance Mitsui Garden Hotel Jingugaien Tokyo Premier has to offer. Sincerely, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

10/10 Loistava

Farnoush

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was extremely clean, the stuff were friendly and helpful.
Yöpyi 3 yötä huhtikuussa 2024
Rooms Department Manager vastasi 16.4.2024
Thank you for your kind feedback on the cleanliness and friendliness of our staff. We are delighted to hear that you had a pleasant stay with us. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

10/10 Loistava

Claudia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean. Staff were very helpful
Yöpyi 1 yön huhtikuussa 2024
Rooms Department Manager vastasi 17.4.2024
Thank you for your kind feedback on the cleanliness and helpfulness of our staff. We are delighted to hear that you had a pleasant stay. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

10/10 Loistava

RUKUI

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was beautiful although it is a little secluded from everything but it’s worth the money! The train station is literally right next door which is great. Everything was clean and organized. Would recommend !
Yöpyi 2 yötä huhtikuussa 2024
Rooms Department Manager vastasi 16.4.2024
Thank you for your kind words. We are delighted to hear that you enjoyed the beauty and cleanliness of our hotel. We appreciate your recommendation and look forward to welcoming you back. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

10/10 Loistava

Christophe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent place to stay. Clean, calm and near beautiful gardens Next to a metro station so close to the SHIBUYA neighborhood
Yöpyi 4 yötä huhtikuussa 2024
Rooms Department Manager vastasi 17.4.2024
We are delighted to hear that you had an excellent stay with us! Thank you for highlighting our clean, calm environment and proximity to beautiful gardens. We hope you enjoyed the convenience of the metro station for exploring the SHIBUYA neighborhood. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo PremierRoom department manager

10/10 Loistava

Lavinia

Yöpyi 4 yötä huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 4.5.2024
Thank you very much for staying at Mitsui Garden Hotel Jingugaiennomori Tokyo Premier.Also, thank you for providing your valuable feedback. Your kind words encourage us greatly.We will make greater effort for your comfortable stay.We are looking forward to welcoming you again on your next opportunity.Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo PremierRooms Department Manager

8/10 Hyvä

Kate

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place to stay for one night before we departed back to Canada. Onsens are lovely. Pajamas provided. Place is clean and well kept. The lighting in the rooms is very poor, couldn’t see really my face at all to do make up properly. For the price I expected a little more but overall it’s a nice hotel.
Yöpyi 1 yön huhtikuussa 2024
Rooms Department Manager vastasi 17.4.2024
Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed the onsen and the cleanliness of our facilities. We appreciate your feedback regarding the room lighting, and we will take this into consideration for future improvements. If you decide to stay with us again, you may consider our Superior Corner Twin (30) or Deluxe Twin Room (38) for a more spacious experience. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

8/10 Hyvä

Sze Chun Wilson

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have stayed at a few other Mitsui Garden properties now and this one has great services at the front desk when we asked for help to receive a large courier package and calling taxis (other than the peak time when we checked-in so we ended up not getting in line for the personal touch, instead we did it at the self-service kiosk. On the side note, the housekeeping staff seems to require more attention in details. Otherwise, we loved the balcony setting so we still would consider this property upon next visit in Tokyo.
Yöpyi 3 yötä huhtikuussa 2024
Rooms Department Manager vastasi 15.4.2024
Thank you for sharing your experience with us. We are delighted to hear that you appreciated our front desk services. We apologize for any oversight by our housekeeping staff and will address this internally. We are glad you enjoyed the balcony setting and hope to welcome you back on your next visit to Tokyo. Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo PremierRoom department manager

10/10 Loistava

Jenelle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a fantastic stay!! We were there for 5 nights to explore Tokyo. The hotel is right next to 3 train stations that can get you anywhere around Tokyo. The cleanliness, rooms, and staff were great. The room was actually a lot bigger than we had thought it would be. The comfiest beds, linens, and we loved the shower. Only thing to note- the hotel is a little out of the way. There isn’t much for restaurants/shops around the hotel at a walking distance, you do you have to take a train for that, or walk a descent amount. We actually enjoyed being a little out of the way. After a long day of being a tourist and around a ton of people, it was always nice to come back to a more queit area!
Yöpyi 5 yötä huhtikuussa 2024
Rooms Department Manager vastasi 16.4.2024
Thank you for sharing your feedback with us. We are delighted to hear that you had a fantastic stay exploring Tokyo and enjoyed our hotel's cleanliness, rooms, and staff service. We are glad that you found the room spacious and the amenities comfortable. Regarding the location, we understand your point about the distance from restaurants and shops. While we are a bit secluded, many guests appreciate the tranquility after a busy day in the city. We hope this allowed you to relax and unwind peacefully.We look forward to welcoming you back in the future. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

10/10 Loistava

Elizabeth, Seattle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Rooms Department Manager vastasi 17.4.2024
Thank you very much for staying at Mitsui Garden Hotel Jingugaiennomori Tokyo Premier.Also, thank you for taking the time to write this review. Your kind words encourage us greatly.We will make greater effort to serve a more comfortable hotel to stay at. We are looking forward to welcoming you again on your next opportunity.Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo PremierRooms Department Manager

8/10 Hyvä

Sachiko

Hyvää: Henkilökunta ja palvelu
Yöpyi 13 yötä maaliskuussa 2024
Rooms Department Manager vastasi 17.4.2024
Thank you very much for staying at Mitsui Garden Hotel Jingugaiennomori Tokyo Premier.Also, thank you for providing your valuable feedback. Your kind words encourage us greatly.We will make greater effort for your comfortable stay.We are looking forward to welcoming you again on your next opportunity.Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo PremierRooms Department Manager

10/10 Loistava

Heidi Reina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent service!
Yöpyi 5 yötä maaliskuussa 2024
Rooms Department Manager vastasi 17.4.2024
Thank you for having chosen at Mitsui Garden Hotel Jingugaien Tokyo Premier from among a number of hotels and taking time to review of the hotel.We are happy to know that you were able to leave with that impression.We will continue our efforts to provide the best service for the guests and are very much looking forward to welcoming you again in the near future.Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo PremierRooms Department Manager

8/10 Hyvä

Terry

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a nice property in a nice area with short walks to 2 major metro lines. Room was very small but clean and well appointed.
Yöpyi 2 yötä huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier Room vastasi 16.4.2024
Thank you for your positive review. We are glad you enjoyed our property and convenient location. We apologize for the inconvenience caused by the room size. For your next visit, you may consider our Superior Corner Twin (30) or Deluxe Twin Room (38) for a more spacious experience. Sincerely yours,Room department managerMitsui Garden Hotel Jingugaien Tokyo Premier Room

8/10 Hyvä

Theresa Qiao Zhen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like the easy access to the transportation
Yöpyi 11 yötä maaliskuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 22.4.2024
We are delighted to hear that you found the transportation access convenient. We hope it added to the overall positive experience during your stay. Sincerely Yours, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

8/10 Hyvä

ALICIA

Matkusti perheen kanssa
El hotel está muy bien. La vdd si lo recomiendo. Solo el check in fue lento pero amables. Tiene onsen y ofrece pijamas
Yöpyi 1 yön huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 23.4.2024
Agradecemos su recomendación y comentarios positivos. Lamentamos la demora durante el check-in y agradecemos su comprensión. Esperamos tener el placer de darle la bienvenida de nuevo. Mitsui Garden Hotel Jingugaien Tokyo Premier

10/10 Loistava

Karl

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet location but easy access to everything
Yöpyi 3 yötä huhtikuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 23.4.2024
We are delighted to hear that you enjoyed our convenient location and friendly service. Your kind words motivate us to continue delivering exceptional experiences.Sincerely Yours,

8/10 Hyvä

stephanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location and stay for first visit to Tokyo
Yöpyi 6 yötä maaliskuussa 2024
Rooms Department Manager vastasi 23.4.2024
We are glad to hear you had a great stay in our quiet area. We hope you enjoyed the serene ambiance Mitsui Garden Hotel Jingugaien Tokyo Premier has to offer. Sincerely, Mitsui Garden Hotel Jingugaien Tokyo Premier Room department manager

8/10 Hyvä

Anthony, Las Vegas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Rooms Department Manager vastasi 17.4.2024
Thank you for having chosen at Mitsui Garden Hotel Jingugaien Tokyo Premier from among a number of hotels and taking time to review of the hotel.We are happy to know that you were able to leave with that impression.We will continue our efforts to provide the best service for the guests and are very much looking forward to welcoming you again in the near future.Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo PremierRooms Department Manager

8/10 Hyvä

Richard

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Nice hotel. Immediate area is a bit quiet. And the bar closes very early each evening at 930pm
Yöpyi 3 yötä maaliskuussa 2024
Mitsui Garden Hotel Jingugaien Tokyo Premier vastasi 23.4.2024
Thank you very much for choosing our hotel. We apologize for any inconvenience caused by the early closure of the restaurant. We hope you were able to enjoy a quiet environment.Sincerely Yours

10/10 Loistava

Thary, Stockton

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä maaliskuussa 2024
Rooms Department Manager vastasi 17.4.2024
Thank you for having chosen at Mitsui Garden Hotel Jingugaien Tokyo Premier from among a number of hotels and taking time to review of the hotel.We are happy to know that you were able to leave with that impression.We will continue our efforts to provide the best service for the guests and are very much looking forward to welcoming you again in the near future.Sincerely Yours,Mitsui Garden Hotel Jingugaien Tokyo PremierRooms Department Manager

6/10 OK

Ludovic

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
L’hotel est très bien, mais le service est désastreux. On vous laisse vous bagarrer pendant 20 minutes avec l’enregistrement automatique alors que deux guichets sont sans clients. Le soir impossible de dîner dans le restaurant sans réservation alors qu’il est au trois quarts vide, bien sûr le check-in automatic ne pouvait pas nous conseiller de reserver. Le lendemain matin impossible d’avoir un café au bar … pourquoi mettre un bar si on refuse d’y service quoi que ce soit ? Enfin n’espérer aucun renseignement sur les activités touristiques. Donc un hôtel très beau et confortable, mais sans aucun service et comme il est un peu isolé c’est vite très désagréable de devoir prendre un taxi ou le métro pour boire un café. Quel gâchis ! A ce niveau de prix c’est inacceptable.
Yöpyi 4 yötä maaliskuussa 2024
Rooms Department Manager vastasi 24.4.2024
Nous vous remercions d'avoir partagé votre expérience.Nous sommes sincèrement désolés d'apprendre que le service ne correspondait pas à vos attentes. Vos commentaires sont précieux pour nous. Nous nous excusons pour les désagréments rencontrés lors de votre séjour. Nous prenons en compte vos remarques pour améliorer nos services. Concernant la réservation au restaurant et l'enregistrement automatique, nous allons renforcer notre communication à ce sujet. Pour le café au bar, veuillez accepter nos excuses pour cette situation. Nous espérons que vous nous donnerez une autre chance de vous accueillir et de vous offrir une expérience plus satisfaisante. Sincèrement Yours,Mitsui Garden Hotel Jingugaien Tokyo Premier Département des chambres