Sekalaista

Arvostelut: Radisson Blu Hotel, Tromso

4 out of 5
Radisson Blu Hotel, Tromso
Sjogata 7, Tromsø

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 484 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 368 kautta 1003 arvostelua" "
Arvosana 6 - OK. 87 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 43 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 21 kautta 1003 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Hanna

Yöpyi 1 yön heinäkuussa 2022
Victoria vastasi 18.7.2022
Dear Hanna, Thank you for giving us 8 points, this was great to see.

8/10 Hyvä

Niina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mutkaton valinta
Siisti perushotelli hyvällä paikalla keskustassa. Aamiainen oli hyvä ja riittävä. Palvelu moitteetonta.
Yöpyi 1 yön heinäkuussa 2020
Victoria vastasi 30.7.2020
Dear Mutkaton. Thank you for Your reply. We in Radisson blu hope to see yo back another time here. Best from

6/10 OK

Matti

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Merinäköala
Mukava ja asiallinen hotelli. Siisti huone, respan palvelu moitteetonta ja mutkatonta ja todella hyvä aamiainen. Suotittelen. Merinäköalasta ei vaikuttanut erikseen maksaa ekstraa, kun huoneen ikkunasta näkyi naapuritalojen katot ja kaistale merta/ satamaa, jossa oli merivartioston alus parkissa.
Yöpyi 1 yön heinäkuussa 2020
Victoria vastasi 28.7.2020
Dear Merinakoala Thank you for 6 out of 10. We wish you the best summer. Best wishes from Victoria Front Office Manager

8/10 Hyvä

Leena

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön heinäkuussa 2020
Victoria vastasi 28.7.2020
Dear Leena. Thank you for 8 out of 10 possible points,. Best from Victoria

10/10 Loistava

Markku

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2020
Victoria vastasi 21.7.2020
Thank you:) Best wishes from

10/10 Loistava

Juhana

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huikeat näkymät
Tasokas hotelli. Tilava huone ja leveä sänky. 8. kerroksen huoneesta upeat näkymät vuonolle. Maittava aamiainen. Ainoa miinus ettei hotellilla ole omaa autopaikoitusta ja kaikki kadunvarsipysäköinti on maksullista.
Yöpyi 1 yön kesäkuussa 2020

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä, siisti hotelli.
Yöpyi 1 yön kesäkuussa 2020
Sandra vastasi 5.7.2020
Hi, Thank you so much for your feedback. We are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Loistava

Milla

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Koira yöpyi ilmaiseksi
Yöpyi 1 yön kesäkuussa 2020

10/10 Loistava

Tommy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
erfect
After an extempore trip around northern Norway for a few weeks, then we ended up in Tromsø for one day. Excellent hotel amd the location was perfect. What more can you ask for. We had a good stay
Yöpyi 1 yön kesäkuussa 2020
Victoria vastasi 21.6.2020
Thank you Tommy! We love to hear that you enjoyed your stay with us. Hope to welcome you back another time in Tromsø and to Radisson blu hotel. Best wishes from Victoria Front Office Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel meets the Radisson Blu standards
Nice hotel with walking distance of everything. Nice staff, clean room and very tasty breakfast. The hotel does not have own parking and public parking is expensive and pretty far away.
Yöpyi 2 yötä lokakuussa 2019
Sandra vastasi 30.10.2019
Dear Olli, Thank you so much for your review. We are so glad you enjoyed your stay and we hope to see you again soon.

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvä sijainti. Siisti hotelli,aamiainen ok. Lentokenttä bussi lähtee ihan edestä.
Yöpyi 3 yötä lokakuussa 2019
Sandra vastasi 13.10.2019
Thank you so much for your review. We are so glad you enjoyed your stay and we hope to see you again soon!

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tromssa
Keskeisellä paikalla oleva hotelli, kävelykadulle alle viiden minuutin kävelymatka. Aamiainen oli loistava ja palvelu toimi. Siivooja ei käynyt joka päivä, mutta tilat olivat silti aina siistit.
Yöpyi 3 yötä elokuussa 2019
Sandra vastasi 12.8.2019
Thank you so much for your review, we hope to see you again soon!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2019
David vastasi 1.8.2019
Dear guest, Thank you so much for your awesome rating. We are glad you enjoyed your stay and we hope to see you again soon! Kind regards,

10/10 Loistava

Noora

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Would go again
Very pleasent stay and good sauna! Also good selection at the brekfeast.
Yöpyi 1 yön heinäkuussa 2019
David vastasi 1.8.2019
Dear Noora, Thank you so much for your awesome rating. We work hard to give all Our guest a memorable stay and are glad to see that you enjoyed your stay with us. Hope to see you back again soon! Sincerely,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2019
Sandra vastasi 14.4.2019
Thank you for your amazing review. We hope to see you again in the future.

8/10 Hyvä

Mario

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I didnt find anything unique, but it sufficed after a long international flight. Parking is a bit of an expensive joke. Maybe a more experienced Tromso native could figure it out, not me.
Yöpyi 2 yötä toukokuussa 2024
Sandra vastasi 22.5.2024
Dear Mario,Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again in near future!

6/10 OK

SANDRA

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Pros: - Close to transportation: the airport express bus stops right in front of the hotel. The public bus stations are 2 blocks away. - Close to Tromso city center: It is 3-4 blocks away. - View: You can see the port if you select the right room. If you upgrade the room, you can get a beautiful ciew to the water and mountains. - Services to Attractions: if within season (winter) the service office is at the entrance of the hotel, so you do not need to get out to get to tour agencies. - Front desk: everyone speaks English. Most of them are knowledgeable of the area and can give you good advise and ways to move around the city and get to tourist attractions. Cons: - Noise: EXTREMELY noisy (loud). It is right in front of the pub, so you hear the base thumping until they close (1:30 am). - Cleanliness: did not believe the reviews until we got there. They are true. 1) The side of the bed had spills dripping to the floor. 2) The carpeting in all the rooms was stained. 3) One room had a strong cigarette smell, yet the property is non-smoking. 4) When you open or close the curtains, even if you do not have allergies, you start sneezing and coughing from all the dust and dander they have. - Maintenance: Rooms have chipped paint (wood too) everywhere. The ceiling lighting covers are broken (separating). - Food: NO vegan food. Their restaurant (same as the pub) say they have vegan food, but they give you everything with cheese. Good luck lactose intolerants!
Yöpyi 2 yötä huhtikuussa 2024
Chantal van der Leek (Ass. Front Office Manager) vastasi 21.4.2024
Dear Sandra,Thank you for your review.On behalf on Team Radisson Blu our apologies that we did not meet your expectations on all aspects.Your comments regarding the vegan food will be taken seriously and discussed with our F&B department how this can be improved and better marked.Best regards,

10/10 Loistava

Ryan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel, great location.
Yöpyi 1 yön huhtikuussa 2024
Christian vastasi 17.4.2024
Dear Ryan, Thank you so much for the review. We are happy you enjoyed your stay at our property.Regards, Christian

10/10 Loistava

Arthur Patrick

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location, small but clean and comfortable rooms. Could walk everywhere and handy for excursions
Yöpyi 2 yötä huhtikuussa 2024
Christian vastasi 13.4.2024
Thank you for your review. We are glad you enjoyed your time in Tromsø. Kind regards,Christian

8/10 Hyvä

Ryan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä maaliskuussa 2024
Sandra vastasi 5.4.2024
Thank you for your review, Ryan.We hope to see you again in near future!

10/10 Loistava

Amit

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent stay
Yöpyi 4 yötä maaliskuussa 2024
Sandra vastasi 3.4.2024
Dear Amita,Thank you for your review. We hope to see you again in near future!

10/10 Loistava

Ivan

Great
Yöpyi 3 yötä maaliskuussa 2024
Sandra vastasi 24.3.2024
Dear Ivan,Thank you for your review. We hope to see you again in near future!

10/10 Loistava

David Gareth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel in a great location, easy access to transport links and very close to main area of Tromso. Staff were super friendly and helpful, breakfast was excellent with a large variety of options. Room very comfortable and clean. I’d definitely recommend and would stay here again.
Yöpyi 3 yötä helmikuussa 2024
Sandra vastasi 4.3.2024
Dear David Gareth,Thank you for your review. We are so glad you enjoyed your stay with us and we hope to see you again in near future!

10/10 Loistava

Liliana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente opción
Yöpyi 3 yötä helmikuussa 2024
Sandra vastasi 4.3.2024
Dear Liliana,Thank you for your review. We hope to see you again in near future!

10/10 Loistava

Leonid

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2024
Sandra vastasi 4.3.2024
Dear Leonid,Thank you for your review. We hope to see you again in near future!

8/10 Hyvä

Friedrich

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Gute Lage zum Terminal und zur Stadtmitte, gutes Frühstück, ansonsten mäßige Gastronomiemöglichkeiten. Keine Unterbringungsmöglichkeiten für Kofferinhalt.
Yöpyi 4 yötä helmikuussa 2024
Sandra vastasi 29.2.2024
Dear Friedrich,Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again in near future!

10/10 Loistava

Shane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel, we paid for an upgrade for a sea view which is really worth it, the views are spectacular. Super breakfast and front of house staff are really welcoming. As with most good hotels, the bed was super comfy. Where do they get their bed linen!!!!
Yöpyi 4 yötä helmikuussa 2024
Sandra vastasi 28.2.2024
Dear Shane,Thank you for your review. We hope to see you again in near future!

8/10 Hyvä

Sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The breakfast was really the highlight of our stay. Our room (standard) was smaller than expected although it was quiet and we slept well. We signed up to not have our room cleaned everyday but we were there for 4 nights and we didn’t get our towels changed once (and the suggestion was that we would). The shower set-up means that the floor was soaking after we showered and so 2 of our towels were used to soak up the water. Separately we found the staff to be pleasant on the whole and the views from the hotel were lovely. The hotel was very expensive for us but we accept that is the norm for Norway.
Yöpyi 4 yötä helmikuussa 2024
Sandra vastasi 26.2.2024
Dear Sarah,Thank you for sharing your experience. We're delighted to hear that you enjoyed the breakfast and had a restful stay. However, we apologize for not meeting your expectations regarding the room size and towel service. We'll address the shower setup to prevent future inconvenience.We're glad you found our staff pleasant and the views lovely. We appreciate your understanding regarding pricing in Norway.Your feedback is invaluable, and we hope to welcome you back for an improved experience.

10/10 Loistava

Morten

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Utmerket service.
Yöpyi 1 yön helmikuussa 2024
Sandra vastasi 28.2.2024
Tusen takk for tilbakemelding og hjertelig velkommen tilbake.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location and decent room
Pros: Very convenient location, close to everything. The room is decent sized. Nice harbor view from the room. Good breakfast selection although there could be a line during peak time as we were there during February. Local tour desk is located in the lobby for easy booking. Cons: Customer service not the best - On the first night of our stay, there was a school party going on on the floor beneath us, and the music was so loud we can feel the vibration in the floor, it went on until 11:30PM. When we checked in, the hotel did not inform us about this event at all. And the front desk phone line is always busy when we tried to call multiple times. The next morning when we complained in person at the desk, the reception person just shrugged it off and gave us a free breakfast as compensation.
Yöpyi 4 yötä helmikuussa 2024
Sandra vastasi 19.2.2024
Hi,Thank you for taking the time to provide a detailed review of your stay with us. We are delighted to hear that you enjoyed our convenient location, the size and view from your room, and our breakfast selection.We sincerely apologize for the disturbance caused by the party and the lack of communication you experienced regarding this event. It is our priority to ensure our guests have a comfortable and restful stay, and we clearly did not meet this standard in your case. We also regret that our customer service did not adequately address your concerns, and we understand that a free breakfast does not make up for a poor night's sleep.Please be assured that we are taking your feedback seriously and will be reviewing our event notification procedures and front desk responsiveness to prevent a similar situation in the future.We value your patronage and would appreciate the opportunity to regain your trust. Should you choose to stay with us again, we will do our utmost to ensure your experience is peaceful and enjoyable from start to finish.

6/10 OK

sue

Hyvää: Siisteys
the location was great and Christian was very helpful when I checked kit. I was very disappointed in the lack of food options. There is only a $23 breakfast buffet, no food at all other than that. I had to go out for coffee every morning. The pub has no food. Also a very limited number of TV channels for an international hotel.
Yöpyi 6 yötä helmikuussa 2024
Sandra vastasi 19.2.2024
Dear Sue,We're pleased to hear that you found our location to be great and that Christian provided helpful service during your check-out. However, we apologize for the disappointment you faced regarding our food options and the limited TV channel selection.We understand the importance of having a variety of dining choices, especially when it comes to starting your day with a good breakfast or enjoying a convenient meal on-site. Your feedback is invaluable, and we will certainly look into expanding our food and beverage offerings to better meet the needs of our guests.We appreciate you bringing these matters to our attention, and we hope to have the opportunity to welcome you back and improve your experience with us.

10/10 Loistava

afshin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff
Yöpyi 3 yötä helmikuussa 2024
Sandra vastasi 13.2.2024
Dear Afshin,Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again in near future!

10/10 Loistava

Matthew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Enjoyed the stay in every respect
Great location, comfortable rooms, though a bit pricey. That’s Tromso I guess. Appreciated the service of all of the staff. If you’re interested in the gym, note that it was a bit small for the size of the hotel
Yöpyi 3 yötä helmikuussa 2024
Sandra vastasi 13.2.2024
Dear Matthew,Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again in near future!

6/10 OK

Marie-Claire

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
5 jours avec les mêmes verres et tasses, nous avons du les nettoyer nous même, indigne d'un 4 étoiles chambres très mal conçues, trop petites pour le prix, même si elles sont cosy... obligé d'escalader le lit pour ouvrir les rideaux, difficile pour une personne agée. aucune chaine internationale, pour un hôtel qui reçoit de la clientèle étrangère, pourtant avec les satellites et le câble c'est très facile, c'est la première fois que nous avons cette situation dans tous nos voyages à travers le monde. nous sommes contraints de libérer la chambre pour 12 h, mais si l'on doit attendre 1 ou 2 h de plus, pas de toilettes disponibles. ce n'est pas acceptable nous ne prendrons plus votre chaine d'hôtel, d'autres moins chers proposent des prestations supérieures à moindre coût. Expérience à ne plus renouveler
Yöpyi 4 yötä helmikuussa 2024
Sandra vastasi 8.2.2024
Dear Marie-ClaireWe are truly sorry to hear about the disappointments you faced during your 5-day stay with us. It is concerning to learn that the glassware and cups in your room were not replaced regularly, which is certainly not in line with the standards we aim to uphold, especially for a 4-star establishment. Please accept our apologies for this oversight, and rest assured, we will address this with our housekeeping team to ensure that all amenities are refreshed daily. Regarding the room design and size, we apologize for any inconvenience you experienced, particularly the difficulty with the curtains and the accessibility issues for elderly guests. We appreciate your feedback as it highlights areas where we can improve our guest experience. We understand that these issues have influenced your decision regarding future stays with our hotel chain. While we are saddened to lose your patronage, we take your feedback seriously and will use it to improve our services. If there is any way we can assist you further or if you are willing to give us a chance to restore your faith in our hotel, please do not hesitate to contact us. Once again, we apologize for not meeting your expectations and hope to have the opportunity to better serve you in the future.

10/10 Loistava

Sophie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel in the center of Tromsø
Excellent hotel, with elegant and confortable rooms. Breakfast was amazing and the gym is incredibly well equipped with a nice view on the fjord. Staff was nice and helpful.
Yöpyi 2 yötä tammikuussa 2024
Kato vastasi 4.2.2024
Thank you so much for taking the time to leave such a fantastic review of our hotel! We are absolutely delighted to hear that you enjoyed your stay with us.It is our utmost priority to ensure that each guest has a memorable and enjoyable experience, and we are thrilled to learn that we were able to meet your expectations. Your kind words regarding our facilities, services, and staff are truly appreciated and serve as a great source of motivation for our team.We strive to provide exceptional hospitality and create lasting memories for our guests, and we are thrilled to hear that we succeeded in doing so during your visit. Your satisfaction is our greatest reward.We sincerely hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything else we can do to enhance your experience further, please do not hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your wonderful feedback.

10/10 Loistava

Gillian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Main Pick-up point for all the excursions right on our doorstep. Harbour for boat trips, seafood, great food/restaurants, main high street and supermarkets really close by. I’m a bit unsteady (age and hip replacement!) so being able to not feel rushed/stressed and enjoy the snow underfoot, feel part of things and start all the tours feeling happy and confident was fantastic. Room was lovely and warm, housekeeping excellent and plenty of working lifts to get up and down. Breakfast had fantastic choice and good value.
Yöpyi 5 yötä tammikuussa 2024
Sandra vastasi 1.2.2024
Dear Gillian,Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again in near future!

10/10 Loistava

Madelynn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Super nice hotel, in the center of everything. Convenient location and very clean. Staff is very friendly and helpful!
Yöpyi 4 yötä tammikuussa 2024
Sandra vastasi 1.2.2024
Dear Madelynn,Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Loistava

Sofie

Yöpyi 1 yön tammikuussa 2024
Sandra vastasi 1.2.2024
Kjære Sofie,Tusen takk for 10/10. Hjertelig velkommen tilbake til oss!

8/10 Hyvä

Paula

Hyvää: Henkilökunta ja palvelu
Yöpyi 3 yötä tammikuussa 2024
Sandra vastasi 24.1.2024
Dear Paula,Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again in near future!

8/10 Hyvä

Markus

Liikematkailija
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä tammikuussa 2024
Sandra vastasi 24.1.2024
Tusen takk for din tilbakemeldig. Vi ønsker deg hjertelig velkommen tilbake.

8/10 Hyvä

Tomasz

Yöpyi 1 yön tammikuussa 2024
Sandra vastasi 22.1.2024
Dear Tomasz,Thank you for your review. We hope to see you again in near future!

8/10 Hyvä

Christos

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They must pay more attention to the cleaning amenities.
Yöpyi 7 yötä tammikuussa 2024
Sandra vastasi 22.1.2024
Dear Christos.Thank you for your review. We are so glad you enjoyed your stay with us. We also appreciate your feedback what we can do differently. We hope to see you again in near future!

6/10 OK

Elizabeth

Hyvää: Siisteys ja henkilökunta ja palvelu
Rooms not too soundproof and a bit expensive for what you get.
Yöpyi 3 yötä tammikuussa 2024
Sandra vastasi 16.1.2024
Dear Elizabeth,Thank you for your review. We are sorry that we were not able to meet your expectations during your stay. We hope to see you again in the future.

4/10 Huono

Sveinulf

Liikematkailija
Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Sandra vastasi 15.1.2024
Kjære Sveinulf,Tusen takk for at du tok deg tid til å gi oss din tilbakemelding. Beklager så mye at oppholdet ikke sto helt til forventningene dine. Si gjerne i fra hva vi kunne gjort anderledes slik at vi kan bli bedre til neste gang. Vi ønsker deg hjertelig velkommen tilbake.

8/10 Hyvä

Yiu-Fung

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything so good, just room too small for 2 persons
Yöpyi 1 yön tammikuussa 2024
Sandra vastasi 11.1.2024
Dear Yiu-Fung,Thank you for your review. I do recommend to check out our premium rooms for more space. We hope to see you again in near futrure!

6/10 OK

NISHAA

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was situated close to where a lot of excursions depart. But otherwise the better dining and shopping options are on the main street. The sidewalks are not shoveled and the snow turns to ice, it's a treacherous walk to restaurants. The room had a nice view, breakfast was ok, the housekeeping staff was aggressive. I was woken up every morning with the sound of their carts and vacuum, one entered the elevator with the giant cart before checking to see if anyone was inside (I had to shout hello for her to notice me). I wouldn't stay here again.
Yöpyi 4 yötä tammikuussa 2024
Sandra vastasi 11.1.2024
Dear Nishaa.Thank you for your review. We are so sorry that we were not able to meet your expectations during your stay. We are always working to improve our service so we appreciate your feedback. We hope to see you again in near future!

10/10 Loistava

GERARDO

Yöpyi 2 yötä tammikuussa 2024
Sandra vastasi 9.1.2024
Dear GERARDO,Thank you for your review. We hope to see you again in near future!

10/10 Loistava

Reena

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Sandra vastasi 9.1.2024
Dear Reena,Thank you for your review. We hope to see you again in near future!

10/10 Loistava

Lorissa, Gardena

Yöpyi 4 yötä joulukuussa 2023
Sandra vastasi 2.1.2024
Dear Lorissa,Thank you for your review. We hope to see you again in near future!

10/10 Loistava

Tyng Tyng

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent service from the staff at the hotel even over the very busy Christmas and New Year week! Loved the spacious and comfortable rooms!
Yöpyi 3 yötä joulukuussa 2023
Sandra vastasi 30.12.2023
Dear Tyng Tyng,Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again in near future!