Majoituspaikan julkisivu
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Arvostelut: The Alverton

4 out of 5
The Alverton
Tregolls Road, Truro, England

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 440 kautta 672 arvostelua" "
Arvosana 8 - Hyvä. 166 kautta 672 arvostelua" "
Arvosana 6 - OK. 46 kautta 672 arvostelua" "
Arvosana 4 - Huono. 13 kautta 672 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 672 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Sharon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful suite. Recommend paying extra and upgrade. The Courtyard suite was stunning. Amazing service too.
Yöpyi 1 yön toukokuussa 2024
Guest Relations Manager vastasi 28.5.2024
Dear Sharon, Thank you for your wonderful review and I'm delighted you liked your stunning Courtyard Junior Suite and amazing service.It would be a pleasure to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
History
Yöpyi 2 yötä toukokuussa 2024
Guest Relations Manager vastasi 23.5.2024
Thank you for your fantastic rating and I'm pleased you liked the wonderful history of the hotel.

10/10 Loistava

Gregory, Byfleet

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Relaxing and quiet, what we needed.
Yöpyi 3 yötä huhtikuussa 2024
Guest Relations Manager vastasi 7.5.2024
Dear Gregory, Thank you for your excellent review and rating. It would be a pleasure to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Julie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely stay , easy walk into Truro Center . Had a meal on the second night - food was lovely . Would recommend stay here.
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Manager vastasi 7.5.2024
Dear Julie,Thank you for your review. I'm pleased you had a lovely stay with delicious food. We hope to have the pleasure of welcoming you again. Best wishesLarissaGuest Relations Manager

10/10 Loistava

William

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The ease of parking, closeness to the city, the historic building, good food, choice of food - all points in recommending the Alverton.
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Manager vastasi 21.4.2024
Dear William, Thank you for your fantastic review. We hope to have the pleasure of welcoming you again soon. Best wishesLarissaGuest Relations Manager

10/10 Loistava

Laura

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect for weddings and events. There are separate rooms which aren't connected to the hotel and are in a courtyard to give a bit more extra privacy. Food was delicious and good value for money overall
Yöpyi 2 yötä huhtikuussa 2024
Guest Relations Manager vastasi 15.4.2024
Dear Laura,Thank you for your fantastic review and I'm pleased you enjoyed delicious food and found the hotel to be good value for money. We hope to have the pleasure of welcoming you again.Best wishesLarissaGuest Relations Manager

10/10 Loistava

Angela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Manager vastasi 15.4.2024
Thank you for your fantastic rating!

8/10 Hyvä

Jane

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Manager vastasi 15.4.2024
Thank you for your rating.

10/10 Loistava

gail

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The loveliest staff. I so wish I wasn’t working as I would just spend all weekend hanging out at this wonderful hotel. Xxxx
Yöpyi 1 yön huhtikuussa 2024
Guest Relations Manager vastasi 21.4.2024
Dear Gail, Thank you for your fantastic review. We hope to have the pleasure of welcoming you again, hopefully for a holiday next time! Best wishesLarissaGuest Relations Manager

10/10 Loistava

Martin Lee

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was fantastic.
Yöpyi 2 yötä maaliskuussa 2024
Guest Relations Manager vastasi 21.3.2024
Dear Martin, It's great to hear everything during your stay was fantastic. We hope to have the pleasure of welcoming you again. Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Linda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Food ok and room pleasant. Easy for Hall for Cornwall access
Yöpyi 1 yön maaliskuussa 2024
Guest Relations Manager vastasi 18.3.2024
Dear Linda,Thank you for your review and I hope you had a lovely evening at The Hall for Cornwall. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Gary

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Over good placee to stay
Overall a good place to stay. We were in a lower room and was pet friendly. So maybe it needed bit more cleaning on the carpets. The beds were two singles but the bottom sheet didnt fit and puckered if you turn over as i do, so sleep could have been better
Yöpyi 2 yötä helmikuussa 2024
Guest Relations Manager vastasi 27.2.2024
Dear Gary,Thank you for your review and I'm pleased you found The Alverton a good place to stay.I'm sorry your sheets weren't tucked in correctly and I will share all your feedback with the housekeeping manager. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Lee

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Guest Relations Manager vastasi 20.2.2024
Thank you for your rating.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wow! What a Hotel!!
From the moment you check-in to the moment you check-out, the service was amazing. Breakfast was good, hotel and room spotless, plenty of parking and the staff are wonderful. Only a 10/15 minute walk into Truro even with the walk up the hotel's driveway. Simon made the best cocktails-well done!!
Yöpyi 4 yötä helmikuussa 2024
Guest Relations Manager vastasi 21.2.2024
Wow! Thank you for your fantastic review. Simon will be thrilled to read this and I'm pleased you enjoyed the delicious cocktails.We are fortunate to have plenty of complimentary parking spaces for our guests and being a short walk into the city centre its perfect to park up and explore the cobbled streets during your stay.We hope to have the pleasure of welcoming you again.Best wishesLarissaGuest Relations Manager

10/10 Loistava

Philip

Yöpyi 1 yön helmikuussa 2024
Guest Relations Manager vastasi 21.2.2024
Thank you for your fantastic rating!

10/10 Loistava

Stephanie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Gem of a city centre hotel
The staff were very helpful and welcoming and went above and beyond. The hotel was very smart and clean. We had a very quiet room at the rear of the hotel and the room had everything you would need. The location is perfect, only a 10 minute walk to the city centre. Plent of parking available at the hotel and the beaches were only 20 minute drive away. The breakfast was good with plenty of choice. We would definitely visit again.
Yöpyi 2 yötä tammikuussa 2024
Guest Relations Manager vastasi 1.2.2024
Dear Stephanie,Thank you for your fantastic review. I'm pleased you enjoyed your stay and we look forward to welcoming you again. Best wishesLarissaGuest Relations Manager

10/10 Loistava

Sharon

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Party night stay
Attended a works party and stayed the night, the party food was delicious and hot, the room was warm, clean and comfortable. The breakfast was amazing and I felt completely relaxed knowing that the catering staff were putting in extra safety measures to cater for my food allergy.
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 29.1.2024
Dear Sharon, Thank you for your 10/10 review and I'm so pleased you felt at ease with your allergy, knowing the staff were looking after you. It's great to hear the whole experience including your comfortable room, breakfast and party night was amazing.We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Loistava

Ian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel….good value as not too expensive ….my only “criticism” is the menu is a little limited ..steak was excellent
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 29.1.2024
Dear Ian, Thank you for your review. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Loistava

Philip

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 24.1.2024
Thank you for your fantastic rating!

10/10 Loistava

Louise

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 24.1.2024
Thank you for your fantastic rating!

10/10 Loistava

Michelle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel and convenient
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 22.1.2024
Dear Michelle, Thank you for your lovely review.We hope to welcome you again.Best wishesLarissaGuest Relations Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel.
We had a room in the courtyard block. Room was a good size. Comfy bed, nice toiletries. Restaurant staff were very friendly. Breakfast was good with various options. Short walk into Truro centre. Would definitely recommend.
Yöpyi 2 yötä tammikuussa 2024
Guest Relations Manager vastasi 22.1.2024
Thank you for your fantastic review and it's great to hear what a lovely stay you had.We hope to welcome you again.Best wishesLarissaGuest Relations Manager

10/10 Loistava

Tracey

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 21.1.2024
Thank you for your fantastic rating!

10/10 Loistava

Roger

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 21.1.2024
Thank you for your fantastic rating!

10/10 Loistava

Louise

Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 8.2.2024
Thank you for your fantastic rating!

10/10 Loistava

Stephen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything about this hotel, and our stay there was excellent. It’s just a ten minute walk into Truro, so it is conveniently located, and wouldn’t want to stay anywhere else, even the price is competitive to other hotels in the area!
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 14.1.2024
Dear Stephen, Thank you for your lovely kind words and I'm delighted to hear what a great stay you had. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Loistava

Tracy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely staff immaculate and food perfect
A really lovely clean friendly hotel
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 14.1.2024
Dear Tracy, Thank you for your fantastic review. I'm pleased everything was great including the food, staff and cleanliness.We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Loistava

Julian

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 9.1.2024
Thank you for your fantastic 10/10 rating!

10/10 Loistava

Scott

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Guest Relations Manager vastasi 9.1.2024
Thank you for your fantastic 10/10 rating!

10/10 Loistava

Yuet Yin Kimmy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The most perfect hotel you could wish for. I’ve been enjoying stays at The Alverton . The room was clean, warm and well stocked with towels etc. The staff always very friendly and beyond to make your stay perfect . There are no negatives to consider when choosing to stay at The Alverton.
Yöpyi 2 yötä tammikuussa 2024
Guest Relations Manager vastasi 9.1.2024
This is wonderful to hear and I can't wait to share it with the team. We hope to welcome you again.Best wishesLarissaGuest Relations Manager

10/10 Loistava

Kim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Guest Relations Manager vastasi 28.12.2023
Thank you for your fantastic rating!

10/10 Loistava

Emma

Yöpyi 1 yön joulukuussa 2023
Guest Relations Manager vastasi 23.12.2023
Thank you for your fantastic rating!

6/10 OK

Peter

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Guest Relations Manager vastasi 21.12.2023
Dear Peter, Thank you for your rating but please get in touch if you'd like to discuss your stay further.Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Edward

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice hotel, friendly staff, mostly clean. Unfortunately was woken up very early by a service trolley outside.
Yöpyi 1 yön joulukuussa 2023
Guest Relations Manager vastasi 21.12.2023
Dear Edward, Thank you for your review and please accept my sincerest apologies that you were woken up by noise.Please get in touch if you'd like to discuss this further. Best wishesLarissaGuest Relations Manager

10/10 Loistava

Natalie

Yöpyi 1 yön joulukuussa 2023
Guest Relations Manager vastasi 21.12.2023
Thank you for your fantastic rating!

10/10 Loistava

Carly

Yöpyi 1 yön joulukuussa 2023
Guest Relations Manager vastasi 21.12.2023
Thank you for your fantastic rating!

10/10 Loistava

Scott

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was excellent. The staff was friendly. They gave excellent service.
Yöpyi 3 yötä marraskuussa 2023
Guest Relations Manager vastasi 28.11.2023
Dear Scott, Thank you for your lovely review. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Sarah

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
.
Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 28.11.2023
Thank you for your rating!

8/10 Hyvä

Kim

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Character and convenience
Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 28.11.2023
Dear Kim, Thank you for your review. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Sarah

Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 21.12.2023
Thank you for your rating!

10/10 Loistava

Louise

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love the Alverton it’s a beautiful hotel with beautiful rooms. The staff are lovely and the food is delicious!
Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 27.11.2023
Hi Louise, Thank you for your lovely kind words. We hope to welcome you again soon.Best wishesLarissaGuest Relations Manager

10/10 Loistava

Scott

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 27.11.2023
Thank you for your fantastic rating!

10/10 Loistava

Tony

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 27.11.2023
Thank you for your 10/10 rating!

8/10 Hyvä

Ian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely building
We planned a weekend away so booked two rooms for the night B&B. Lovely hotel and very comfortable room. Nice to be able to have a bath. Breakfast unfortunately let them down a bit. We ordered our food. The cereal, toast etc arrived. Having eaten that we expected our cooked breakfast to appear. After waiting a while we asking were it was and it came 30 minutes after we had finished our cereal.
Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 27.11.2023
Dear Ian, Thank you for your review and I'm pleased you had a lovely stay. I'm sorry that on this occasion the breakfast service was slow. Please accept my apologies and we hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Lewis

Yöpyi 1 yön lokakuussa 2023
Guest Relations Manager vastasi 17.11.2023
Thank you for your rating!

6/10 OK

Lesley

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Clean small stuffy dark room
Whilst clean, modern and close to town there were a lot of areas needing attention to be considered a 4 star . The rooms were very small in the courtyard and dark. Bathroom no natural light and finished in dark colours so difficult to shave in. The table in bedroom only had a small 6 inch by 12 inch mirror to apply make up etc. there was no drawer space in either table or bedside units and the enormous wardrobe was filled with a fridge, iron and ironing board which could only we positioned across the doorway and between bedroom and bathroom. The breakfast was good although strange layout of menu. Staff were everywhere but no idea what to do. Lack of management . The public areas for guests were taken up by weddings etc so no quiet area to sit and read paper with a drink or coffee . The afternoon tea was fine but as we had not booked the manager had to ask if the chef could oblige. Finally we ordered a paper but it was not delivered as the reception did not make a note of the room number. All in all it was ok but not great by any stretch. We were swayed to stay there because of the rave reviews. Shall not use again.
Yöpyi 2 yötä marraskuussa 2023
Guest Relations Manager vastasi 9.11.2023
Dear Lesley, Thank you for your detailed review but naturally I am disappointed that you didn't like your classic courtyard room. The classic rooms are the smaller room type and they contain all the amenities. We hoped that by designing the room with the tea trays and fridges hidden away, this would create a more inviting space in the bedroom and still leave our guests with plenty of room in the wardrobe. I'm pleased it was clean but I'm sorry you didn't like it. It's great to hear breakfast and the afternoon tea were both good and I will pass your feedback onto the restaurant manager. I know as we were busy on Saturday the staff member would have wanted to check if the chefs could accommodate your order so they didn't oblige and then have to let you down. The wedding party do have their own bar, so I hope the noise quietened down later in the evening and the Courtyard also has a private lounge so you are always welcome to relax with drinks there. I'm sorry you didn't receive your newspaper and this added further disappointment to your stay. Please get in touch with me personally if you'd like to discuss your stay further.Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Keith

Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 28.11.2023
Thank you for your rating.

10/10 Loistava

Jaclyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gorgeous grounds and buildings on the property. I would recommend to anyone staying in Truro.
Yöpyi 3 yötä lokakuussa 2023
Guest Relations Manager vastasi 7.11.2023
Dear Jaclyn,Thank you for your fantastic review.We look forward to welcoming you again. Best wishesLarissaGuest Relations Manager

8/10 Hyvä

Stephen

Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 7.11.2023
Thank you for your rating.We hope to welcome you again.

10/10 Loistava

Russell

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Outstanding
Everything was first class! The Staff , The Service, The Room , The Value - Highly recommended and I will definitely be back to stay again. The restaurant food was amazing!
Yöpyi 1 yön marraskuussa 2023
Guest Relations Manager vastasi 5.11.2023
Dear Russell,Thank you for your 'first class' review! The team will be thrilled to read this. We look forward to welcoming you again. Best wishesLarissaGuest Relations Manager