Aula

Arvostelut: Leonardo Hotel Vienna Hauptbahnhof

4 out of 5
Leonardo Hotel Vienna Hauptbahnhof
Gerhard-Bronner-Straße 5, Vienna, Vienna

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 576 kautta 1022 arvostelua" "
Arvosana 8 - Hyvä. 345 kautta 1022 arvostelua" "
Arvosana 6 - OK. 67 kautta 1022 arvostelua" "
Arvosana 4 - Huono. 16 kautta 1022 arvostelua" "
Arvosana 2 - Hirveä. 18 kautta 1022 arvostelua" "

9,2/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Sanna Suvi Päivikki

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pienet pyyhkeet. Muuten oli aivan hyvä.
Yöpyi 3 yötä joulukuussa 2023
Christoff Seibert vastasi 11.12.2023
Dear Sanna,thank you for your good review. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager

8/10 Hyvä

Tapio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä marraskuussa 2023
Christoff Seibert vastasi 5.12.2023
Dear Tapio,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager

8/10 Hyvä

Jaakko

Yöpyi 2 yötä marraskuussa 2023
Christoff Seibert vastasi 9.11.2023
Dear Jaakko,thank you for your good review. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager

6/10 OK

Jani

Yöpyi 3 yötä lokakuussa 2023
Leonardo Team vastasi 14.11.2023
Dear Jani,thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent

8/10 Hyvä

Martti

Hyvää: Palvelut/mukavuudet
Kokonaisuutena sijainti, huone ja palvelut toimivat erittäin hyvin.Aamiainen erinomainen.
Yöpyi 4 yötä lokakuussa 2023
Leonardo Team vastasi 19.10.2023
Dear Martti,thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be nice.Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

8/10 Hyvä

Mika

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2023
Christoff Seibert vastasi 8.10.2023
Dear Mika,thank you very much for your good feedback and for taking the time to tell us about your stay. We are very pleased that you enjoyed your stay in our house. We look forward to welcoming you back to our house soon.Best regards,Christoff SeibertGeneral Manager

10/10 Loistava

Nea

Matkusti ryhmän kanssa
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2023
Christoff Seibert vastasi 16.7.2023
Dear Nea,thank you very much for your excellent feedback and for taking the time to tell us about your stay. We are very pleased that you enjoyed your stay in our house. We look forward to welcoming you back to our house soon.Best regards,Christoff SeibertGeneral Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Suosittelen
Palvelu erinomaista. Huone hiljainen ja erittäin siisti. Aamupala hieman kallis verrattuna läheisiin aamiaispaikkoihin.
Yöpyi 2 yötä elokuussa 2022
Kaiser vastasi 6.9.2022
Dear guest,Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Premium Wien.We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team.It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback.We look forward to seeing you soon at the Star Inn Hotel Premium Wien.With kind regardsYour host team

10/10 Loistava

Kimmo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä huhtikuussa 2019
your star inn host team vastasi 29.4.2019
Dear Star Inn Guest,,dear Kimmo, thank you very much for your visit and your value to the hotel! It's great to know, that everything was right for you and you had a nice time with us. Remember us for your next trip to Vienna and visit us again, it would be a pleasure to welcome you in our hotel. Best regards your Star inn host team

10/10 Loistava

Maritta

Erinomainen sijainti👍, kaikki julkiset liikennevälineet lähellä joten siirtyminen paikasta toiseen sujuvaa.
Yöpyi 8 yötä lokakuussa 2018
your Star Inn host team vastasi 29.10.2018
Dear Star Inn Guest, dear Maritta, thank you for choosing our hotel and for sharing your feedback regarding your stay at the Star Inn Hotel Premium Wien Hauptbahnhof, by Quality. We are happy that you were very satisfied with our location and that you had a good holiday in Vienna. We are looking forward to welcome you at our hotel or at any one of our Star Inn Hotels in Europe again. Sincerely, your Star Inn host team

10/10 Loistava

Marc-Olivier, chateauguay

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Direct a 2 minutes de marche de la gare centrale de Vienne
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

florentina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tres bonne place mais ils doivent inclure le déjeuner dans le pris de la chambre
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Ihab

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

camille

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Christoff Seibert vastasi 26.5.2024
Dear Camille,We are very pleased that you were satisfied with your stay at our Hotel Leonardo Vienna Hauptbahnhof. Your positive feedback motivates us to continuously improve our service. We hope to welcome you as our guest again soon.Yours sincerely,Christoff SeibertHotel Manager

6/10 OK

Ihab

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Leonardo Team vastasi 24.5.2024
Dear Ihab,Thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent

8/10 Hyvä

Long

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Very satisfied with your location and service, will recommend to frirnds
Yöpyi 2 yötä toukokuussa 2024
Leonardo Team vastasi 23.5.2024
Dear Long,Thank you for your good review!At Leonardo Hotel Vienna Hauptbahnhof, we strive to provide our guests with an ideal experience through our dedicated service and our central location. We are glad to hear that you enjoyed these aspects of your stay.Your words strengthen us in our intention and we are grateful that you recommend us.We look forward to welcoming you in the future. Sincerely,Milica KrojsGuest Relation Agent

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved our stay! Thanks!
Yöpyi 2 yötä toukokuussa 2024
Leonardo Team vastasi 23.5.2024
Dear David,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 Loistava

Chris

Matkusti perheen kanssa
Was a day late (don’t ask!) but they changed the date and had rooms available for us so we could still stay! Very nice place (AC not the greatest) but very friendly and helpful staff. Would recommend staying here!
Yöpyi 1 yön toukokuussa 2024
Christoff Seibert vastasi 22.5.2024
Dear Chris,we are very pleased that you enjoyed your stay with us at the Hotel Leonardo Vienna Hauptbahnhof. It is always our goal to respond flexibly to the needs of our guests and we are glad that we were able to help you in your situation. Your positive words regarding our friendly and helpful staff are very encouraging. We always strive to provide our guests with the best possible service. Thank you for your recommendation and we look forward to your next visit.With kind regards,Christoff SeibertGeneral Manager

10/10 Loistava

Philipp, Ingolstadt

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Leonardo Team vastasi 23.5.2024
Dear Philipp,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 Loistava

Tine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr gut, perfekte Lage, gerne wieder
Yöpyi 4 yötä toukokuussa 2024
Leonardo Team vastasi 21.5.2024
Liebe Tine,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat, insbesondere die günstige Lage unseres Hotels.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 Loistava

Silke

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
2 min vom Bahnhof entfernt. Straßenbahn U Bahn direkt zu erreichen.
Yöpyi 2 yötä toukokuussa 2024
Leonardo Team vastasi 20.5.2024
Liebe Silke,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat, insbesondere die günstige Lage unseres Hotels.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 Loistava

Marina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fantastic location for travelling into and around Vienna
Yöpyi 4 yötä toukokuussa 2024
Leonardo Team vastasi 20.5.2024
Dear Marina,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially the convenient location of our hotel. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 Hyvä

Barbara Aimee, Kennesaw

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Leonardo Team vastasi 20.5.2024
Dear Barbara Aimee,Thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 Hyvä

Chan Sui Kiow

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Close to train station
Yöpyi 2 yötä toukokuussa 2024
Leonardo Team vastasi 17.5.2024
Dear Chan Sui Kiow,Thank you for your good review. We are pleased to hear that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 Hyvä

Man Ieng

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It would be much better if there is a curtain or door for the bath room. It is quite embarrassing when you travel with your friends if there is totally no door when you are taking a shower.
Yöpyi 4 yötä toukokuussa 2024
Leonardo Team vastasi 15.5.2024
Dear Man Leng,Thank you for your good review!We are glad that you enjoyed your stay.Regarding the room design, we would like to point out to you that the open bathroom design you mentioned is a special feature of our facility that we have introduced in the hope that our guests will find it unique and comfortable. We regret that this was not the case for you.We hope you will visit us again despite this minor inconvenience.Sincerely,Milica KrojsGuest Relation Agent

10/10 Loistava

Casey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Modern, near and clean. Helpful staffs.
Yöpyi 2 yötä toukokuussa 2024
Leonardo Team vastasi 14.5.2024
Dear Casey,Thank you for your excellent feedback and for taking the time to tell us about your stay. We are very pleased that you enjoyed your stay in our hotel, especially our modern room facilities and cleanliness. It is also nice to hear that you found our staff friendly.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

6/10 OK

pedro

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We didn’t like the fact that the breakfast is just the same everyday
Yöpyi 3 yötä toukokuussa 2024
Leonardo Team vastasi 14.5.2024
Dear Pedro,Thank you for sharing your experience with us. We understand that variety is a key element to an enjoyable breakfast experience. Ideally, our breakfast buffet should provide a selection that caters to all tastes and dietary preferences and we aim to make it a delightful start to your day.We value your feedback and take it seriously. Your comments will certainly be a topic of discussion in our continuous effort to provide an excellent experience for our guests. Sincerely,Milica KrojsGuest Relation Agent

8/10 Hyvä

Jim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Leonardo Team vastasi 14.5.2024
Dear Jim,Thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 Loistava

Roland

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nicely renovated hotel which was super comfortable. Would definitely stay there again when travelling to Vienna.
Yöpyi 3 yötä toukokuussa 2024
Leonardo Team vastasi 10.5.2024
Dear Roland,Thank you for your great review!It's a delight to read your positive remarks about the Leonardo Hotel Vienna Hauptbahnhof. Your kind words about our renovated premises and the level of comfort we offer has genuinely brightened our day. We are thrilled to know that you're considering us for your future stay.Your satisfaction is our utmost reward and we are pleased that we could make your stay memorable. We eagerly look forward to welcoming you back to Vienna and providing you with the same enjoyable experience.Best regards,Milica KrojsGuest Relation Agent

10/10 Loistava

Zoltan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was fine, a very convenient hotel, close to Hbf.
Yöpyi 1 yön toukokuussa 2024
Leonardo Team vastasi 8.5.2024
Dear Zoltan,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 Loistava

Canh

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great breakfast varieties. Clean properly. Close to Vienna Central Train Station and Metro systems.
Yöpyi 2 yötä toukokuussa 2024
Leonardo Team vastasi 7.5.2024
Dear Canh,Thank you for taking the time to share your experience with us. We greatly appreciate you mentioning that you enjoyed the proximity of the hotel to the train station and public transport, as well as that you found our breakfast selection to be generous and our property to be clean.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 Hyvä

Fauzia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We had a great stay at the property. Friendly, helpful staff, great location, just opposite the Wien train station. There are several food options within the train station. The only complaint I have is that there was no air conditioning in the two first days of our stay and it was very hot for Vienna, probably in the high 70 degrees and no ventilation in the room. We didn’t think it would be safe to keep the patio door open all night.
Yöpyi 1 yön toukokuussa 2024
Leonardo Team vastasi 7.5.2024
Dear Fauzia,Thank you for taking the time to share your review!We are pleased to hear that your stay at Leonardo Hotel Vienna Hauptbahnhof was largely enjoyable, and that our team's friendliness and helpfulness, as well as our prime location, contributed to your positive experience.We regret to learn about the inconvenience you experienced due to the lack of air conditioning during the first two days of your stay. We acknowledge the necessity of having a comfortable, well-ventilated room and we usually strive to ensure this for all our guests.We hope that despite this issue, you were able to make the most of your time in Vienna and that we will have the opportunity to welcome you back in the future, providing the high standard of service we pride ourselves on.Best regards,Milica KrojsGuest Relation Agent

10/10 Loistava

Maria

Yöpyi 2 yötä huhtikuussa 2024
Leonardo Team vastasi 23.5.2024
Dear Maria,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 Loistava

Karen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a very nice hotel. Big room, bar in the lobby with quick easy to go options for food and snacks.
Yöpyi 2 yötä huhtikuussa 2024
Christoff Seibert vastasi 3.5.2024
Dear Karen,we are very pleased that you enjoyed your stay at the Hotel Leonardo Vienna Hauptbahnhof. Your words of praise about our room and lobby bar are much appreciated. It is always our goal to provide our guests with a pleasant and satisfying experience.We hope to welcome you back soon.Yours sincerely,Christoff SeibertGeneral Manager

2/10 Hirveä

Samantha

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
poor customer service
Yöpyi 3 yötä huhtikuussa 2024
Christoff Seibert vastasi 3.5.2024
Dear Samantha,we are very sorry to hear that your experience with our customer service did not meet your expectations. At Hotel Leonardo Vienna Hauptbahnhof, we always strive to provide excellent service to our guests. Could you please tell me exactly what happens during your stay. Unfortunately, that is not clear from your review.Please accept our apologies for any inconvenience. Your feedback is very valuable to us and helps us to continuously improve our service offering.We hope that we will have the opportunity to convince you of the quality of our service on your next visit to Vienna.Yours sincerely,Christoff SeibertHotel Manager

10/10 Loistava

Laboni

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel Leonardo HBF in Prague is a great property close to Prague Central station, astronomical clock, Charles Bridge and many shopping and dining venues. Breakfast is a paid option and is quite good. The breakfast room doubles as a Thai restaurant in the evening. This hotel is walkable from many Prague attractions; highly recommended.
Yöpyi 3 yötä huhtikuussa 2024
Christoff Seibert vastasi 3.5.2024
Dear Laboni,we are very pleased that you enjoyed your stay at the Hotel Leonardo Hauptbahnhof.However, our hotel is located in Vienna and not in Prague.It is our constant endeavor to offer our guests a pleasant and unforgettable stay.Thank you again for your recommendation and we hope to welcome you again soon.Yours sincerelyChristoff SeibertGeneral Manager

10/10 Loistava

Charli

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful service and so close to the train station, couldn’t recommend enough!
Yöpyi 1 yön huhtikuussa 2024
Leonardo Team vastasi 2.5.2024
Dear Charli,thank you for the excellent review of our hotel! It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience.Your words strengthen us in our intention and we are grateful that you recommend us.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 Hyvä

Torsten

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr zentral gelegen. Gute Verkehrsanbindung durch den Hauptbahnhof
Yöpyi 2 yötä maaliskuussa 2024
Leonardo Team vastasi 2.5.2024
Lieber Torsten,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat und Sie die günstige Lage unseres Hotels genossen haben.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 Loistava

Alejandro

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy bueno, buen desayuno y ubicación muy conveniente, estación de trenes y metro casi a la par.
Yöpyi 4 yötä huhtikuussa 2024
Leonardo Team vastasi 30.4.2024
Dear Alejandro,thank you for taking the time to share your experience with us. We greatly appreciate you mentioning that you enjoyed the proximity of the hotel to the train station and public transport, as well as that you found our breakfast selection to be generous. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

6/10 OK

Masaki

Liikematkailija
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
I heard snoring from the next room. This was my second time at the hotel and the first time the noise.
Yöpyi 1 yön huhtikuussa 2024
Leonardo Team vastasi 29.4.2024
Dear Masaki,thank you for taking the time to share your feedback.We regret to hear about your experience with noise coming from the adjacent room. It is important for us that all of our guests have a peaceful sleep and we are very sorry if this was not the case during your stay. Despite this inconvenience, we hope to welcome you back to our hotel soon.Best regards,Milica KrojsGuest Relation Agent

10/10 Loistava

FAHIM, NEW HYDE PARK

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ok
Yöpyi 2 yötä huhtikuussa 2024
Leonardo Team vastasi 30.4.2024
Dear Fahim,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 Hyvä

Andreas Christian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hervorragende Lage, sowohl was die Verbindung zum Flughafen angeht als auch als Ausgangspunkt für Erkundungen. Zimmer für uns gewöhnungsbedürftig: Getrennte Toilette ist ja OK, aber das Badezimmer (Dusche, Waschbecken) ohne Tür. Die feuchte Luft nach dem Duschen steht im gesamten Zimmer, einzelne Silberfischchen inklusive.
Yöpyi 5 yötä huhtikuussa 2024
Leonardo Team vastasi 29.4.2024
Lieber Andreas Christian,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Es freut uns zu hören, dass Sie unsere Lage hervorragend finden und als idealer Ausgangspunkt für Ihre Erkundungen schätzen. In Bezug auf Ihre Anmerkungen zur Dusche, bedauern wir, dass dies nicht Ihren Erwartungen entsprochen hat. Die von Ihnen beschriebene Raumaufteilung ist in der Tat eine Besonderheit unserer Einrichtung, die wir in der Hoffnung eingeführt haben, dass unsere Gäste sie einzigartig und komfortabel finden.Wir bemühen uns stets, unseren Gästen ein komfortables Ambiente zu bieten, und wir hoffen, dass wir Sie bei Ihrem nächsten Aufenthalt bei uns vollständig überzeugen können. Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 Loistava

Nazuma

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice and clean property and in an excellent location. All staff I encountered were really friendly and helpful
Yöpyi 2 yötä huhtikuussa 2024
Leonardo Team vastasi 29.4.2024
Dear Nazuma,thank you for the excellent review of our hotel! We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean.Your praise to our staff is very encouraging and motivates us to continue providing excellent service.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very easy to get to from Main station so connections to all the main sights was easy enough. Recently re-furnushed so very modern contemporary style and feel to the room
Yöpyi 2 yötä huhtikuussa 2024
Leonardo Team vastasi 29.4.2024
Dear David,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially convenient location of our hotel and our modern room facilities.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

6/10 OK

Steven

I requested a room for 3 adults and we were placed in a handy cap room. Shower had clumps of hair on the tile floor and the floor was not clean. The sofa bed was uncomfortable and the supports at the foot kept collapsing. Coffee was not replenished nor were the used cups cleaned. Accommodations did not meet the standards advertised
Yöpyi 2 yötä huhtikuussa 2024
Leonardo Team vastasi 25.4.2024
Dear Steven,thank you for taking the time to share your feedback.We are sorry to hear that you were not satisfied with some aspects of your stay. Cleanliness and comfort are pillars of our commitment to delivering a premium experience, and it appears we fell short in your case. This is not the impression we wish to leave our valued guests. Your comments are very important to us and we will use them to improve our services. We hope for another opportunity to exceed your expectations and show you the exceptional service that so many of our guests have come to know.Sincerely,Milica KrojsGuest Relation Agent

10/10 Loistava

Luva

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das zimmer war echt schön, die Lage in der Nähe vom Hauptbahnhof ist super, aber am meisten hat mich positiv überrascht, wie gut das W-Lan ist. Konnte Overwatch mit nem 33-40er ping im Hotelzimmer spielen, absulut Wahnsinn. Wenn ich das nächste mal wieder Wien besuche komme ich wieder :3
Yöpyi 3 yötä huhtikuussa 2024
Leonardo Team vastasi 23.4.2024
Lieber Luva,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir freuen uns, dass Sie unsere günstige Lage, die gut ausgestatteten Zimmer und die gute Internetverbindung zu schätzen wissen. Wir bemühen uns, unseren Gästen die bestmögliche Erfahrung zu bieten, wenn sie bei uns übernachten, und Ihre freundlichen Worte helfen uns, dieses Ziel zu erreichen. Nochmals vielen Dank für Ihr Feedback und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,Milica KrojsGuest Relation Agent

8/10 Hyvä

Graham

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Leonardo Team vastasi 23.4.2024
Dear Graham,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 Loistava

Johanna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wir hatten eine tolle Zeit! An der Rezeption wurden wir bei allen fragen top beraten.
Yöpyi 2 yötä huhtikuussa 2024
Leonardo Team vastasi 22.4.2024
Liebe Johanna,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir freuen uns sehr, dass Sie sich bei uns während Ihres Aufenthalts wohlgefühlt haben und geben Ihr Lob selbstverständlich gerne an unser Team weiter. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit besten Grüßen,Milica KrojsGuest Relation Agent

6/10 OK

Ayako

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I did not like the shower room and wash room, because there was no door and I felt very cold and uncomfortable.
Yöpyi 6 yötä huhtikuussa 2024
Leonardo Team vastasi 22.4.2024
Dear Ayako,thank you for taking the time to share your feedback.We take note of your feedback regarding the bathroom layout. We appreciate your insights as they help us understand our guests' preferences better. We hope this did not impact your overall experience and that you enjoyed your time in our hotel.With kind regards,Milica KrojsGuest Relation Agent

8/10 Hyvä

Sunha

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Christoff Seibert vastasi 17.4.2024
Dear Sunha,thank you for your good review. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager